Re: [GNC] Problem Editing Payment - Customer Job
Hi Adrien, Thanks for the feedback. I downloaded the latest version of GnuCash 4.11, and the issue still exists. When I edit an existing payment, the job name appears where the customer name should appear in the payment dialog. If you try to remove the job name, you can’t enter or find the customer. When the payment dialog is initially opened, you also get a warning dialog that says “You have no valid “Post To” accounts. Once you close this dialog, the Post To field is empty and you can not select an account. When you open the existing invoice, it shows both the customer and job. I checked and the job is only associated with a single customer and not a vendor. If I delete the payment and create a new one, I can enter the customer then select the invoice that had the job assigned to it. This appears to me as a defect in the edit payment. A payment is associated with a customer, not a job, and it’s applied to an invoice associated with the customer. I wish one of the developers would take a look at the defect that I filed back in 2021. Thanks for responding. Keith > > -- > > Message: 3 > Date: Mon, 8 Aug 2022 10:08:22 -0500 > From: Adrien Monteleone > To: gnucash-u...@lists.gnucash.org > Subject: Re: [GNC] Problem Editing Payment - Customer Job > Message-ID: > Content-Type: text/plain; charset=UTF-8; format=flowed > > After you re-create the payment, does it show as 'owned by' the Customer > or the Job? (as before) > > I'm going to hazard a guess this is due to the following: > > In order to match payments, each payment and invoice need a common > 'owner'. There can be only one 'owner' of a document. (payment, invoice, > bill) If I recall correctly, the Jobs feature is implemented by > replacing the Customer/Vendor owner with the Job as owner. This still > otherwise works, because a Job is tied 1:1 with a single > Customer/Vendor. (you can't have the same Job associated with multiple > Customers/Vendors) > > I'm not sure if this is a bug 'as-code-error' as it is maybe an > oversight to facilitate editing of a payment with a Job assigned due to > design decisions. Certainly, I agree with the expectation that it should > work regardless. > > - > A sidebar here is that a Job can't be assigned to both a Vendor and > Customer. You *can* have two Jobs with the same name one assigned to > each, but they aren't tied together in anyway. > - > > Regards, > Adrien > > On 8/6/22 11:23 AM, Keith Fetterman wrote: >> Back in 2021, I reported an issue that I was having with editing an invoice >> payment if the invoice had a job associated with it. When I try to edit the >> payment, the payment dialog shows the job and not the customer, and I can >> not select the customer. This issue still exists in GnuCash 4.9. >> >> Has anyone else encountered the issue? Does anyone else use jobs with >> invoices and have not experienced this problem? >> >> I have to delete the payment and create a new one. >> >> I submitted a Bugzilla bug (Bug 798210), but I haven?t seen any activity on >> the ticket since I posted it. > > > > > -- ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Problem Editing Payment - Customer Job
After you re-create the payment, does it show as 'owned by' the Customer or the Job? (as before) I'm going to hazard a guess this is due to the following: In order to match payments, each payment and invoice need a common 'owner'. There can be only one 'owner' of a document. (payment, invoice, bill) If I recall correctly, the Jobs feature is implemented by replacing the Customer/Vendor owner with the Job as owner. This still otherwise works, because a Job is tied 1:1 with a single Customer/Vendor. (you can't have the same Job associated with multiple Customers/Vendors) I'm not sure if this is a bug 'as-code-error' as it is maybe an oversight to facilitate editing of a payment with a Job assigned due to design decisions. Certainly, I agree with the expectation that it should work regardless. - A sidebar here is that a Job can't be assigned to both a Vendor and Customer. You *can* have two Jobs with the same name one assigned to each, but they aren't tied together in anyway. - Regards, Adrien On 8/6/22 11:23 AM, Keith Fetterman wrote: Back in 2021, I reported an issue that I was having with editing an invoice payment if the invoice had a job associated with it. When I try to edit the payment, the payment dialog shows the job and not the customer, and I can not select the customer. This issue still exists in GnuCash 4.9. Has anyone else encountered the issue? Does anyone else use jobs with invoices and have not experienced this problem? I have to delete the payment and create a new one. I submitted a Bugzilla bug (Bug 798210), but I haven’t seen any activity on the ticket since I posted it. ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Problem Editing Payment - Customer Job
Keith, sorry I don't use the Jobs feature so can't comment specifically. Is there something holding you back from v4.11? 4.5 is over 2 years old and there are 5 regular releases since then. (and 1 snap release, so only small changes for that one.) Maybe do a search on the release notes for v 4.6–4.11 with respect to fixes pertaining to Jobs and/or Invoices. There are lots of code fixes and cleanups happening with each release. While you might not see a specific fix, related to a bug or not, the issue might have been resolved due to a code change for, ostensibly, other reasons. Maybe someone who uses Jobs will chime in. Regards, Adrien On 6/13/21 4:51 PM, Keith Fetterman wrote: Hi, I am encountering a problem with GnuCash 4.5 where I can not edit an existing customer payment if the payment is for invoices that have a job associated with them. When I select “Edit payment” on an existing payment, I see a dialog overlaying the Process Payment dialog that says: You have no valid “Post To” accounts. Please create an account of type “” before you continue to process this payment. Perhaps you want to create an Invoice or Bill first?. When I close this dialog, the Process Payment dialog shows the job name where the customer name usually appears in the upper left sections. The Post To account select is blank and the invoice(s) that were originally selected when the payment was created are missing. I attempted to replace the job name with the customer name, but it only accepts the other jobs for that customer. You can not find or select a customer. Am I doing something wrong or is this a defect in GnuCash 4.5? If my invoices do not have a job selected, I do have an issue editing an existing payment. It only happens when the invoices have a job associated with them. I am using GnuCash 4.5 on MacOS Catalina. I searched Bugzilla, but I didn’t find an existing defect. ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
[GNC] Problem Editing Payment - Customer Job
Back in 2021, I reported an issue that I was having with editing an invoice payment if the invoice had a job associated with it. When I try to edit the payment, the payment dialog shows the job and not the customer, and I can not select the customer. This issue still exists in GnuCash 4.9. Has anyone else encountered the issue? Does anyone else use jobs with invoices and have not experienced this problem? I have to delete the payment and create a new one. I submitted a Bugzilla bug (Bug 798210), but I haven’t seen any activity on the ticket since I posted it. Thanks Keith > Begin forwarded message: > > From: Keith Fetterman > Subject: Problem Editing Payment - Customer Job > Date: June 13, 2021 at 2:51:28 PM PDT > To: gnucash-user@gnucash.org > > Hi, > > I am encountering a problem with GnuCash 4.5 where I can not edit an existing > customer payment if the payment is for invoices that have a job associated > with them. When I select “Edit payment” on an existing payment, I see a > dialog overlaying the Process Payment dialog that says: > > You have no valid “Post To” accounts. Please create an account of type “” > before you continue to process this payment. Perhaps you want to create an > Invoice or Bill first?. > > When I close this dialog, the Process Payment dialog shows the job name where > the customer name usually appears in the upper left sections. The Post To > account select is blank and the invoice(s) that were originally selected when > the payment was created are missing. > > I attempted to replace the job name with the customer name, but it only > accepts the other jobs for that customer. You can not find or select a > customer. > > Am I doing something wrong or is this a defect in GnuCash 4.5? > > If my invoices do not have a job selected, I do not have an issue editing an > existing payment. It only happens when the invoices have a job associated > with them. > > I am using GnuCash 4.5 on MacOS Catalina. I searched Bugzilla, but I didn’t > find an existing defect. > > Thanks, > Keith ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
[GNC] Problem Editing Payment - Customer Job
Hi, I am encountering a problem with GnuCash 4.5 where I can not edit an existing customer payment if the payment is for invoices that have a job associated with them. When I select “Edit payment” on an existing payment, I see a dialog overlaying the Process Payment dialog that says: You have no valid “Post To” accounts. Please create an account of type “” before you continue to process this payment. Perhaps you want to create an Invoice or Bill first?. When I close this dialog, the Process Payment dialog shows the job name where the customer name usually appears in the upper left sections. The Post To account select is blank and the invoice(s) that were originally selected when the payment was created are missing. I attempted to replace the job name with the customer name, but it only accepts the other jobs for that customer. You can not find or select a customer. Am I doing something wrong or is this a defect in GnuCash 4.5? If my invoices do not have a job selected, I do have an issue editing an existing payment. It only happens when the invoices have a job associated with them. I am using GnuCash 4.5 on MacOS Catalina. I searched Bugzilla, but I didn’t find an existing defect. Thanks, Keith ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
