Re: [GNC] Problem opening Gnucash with High Sierra

[John Ralls]

> On Sep 21, 2018, at 5:17 AM, Margo J. Hittleman  wrote:
> 
> As others have noted in the past, Gnucash does not seem to be working well 
> with High Sierra. I am currently unable to open the Gnucash app at all. I am 
> using High Sierra 10.13.6 on a MacBook Air, and just downloaded the latest 
> version of Gnucash (3.2). The same thing happens whether I am using the app 
> that was already on my computer (which I think was the latest, but am not 
> certain), or I try to open the just downloaded version. When I launch the 
> app, it goes through the process of seemingly loading, and then stops without 
> opening.  I have YEARS of financial data on this app, so I hope there is a 
> way to get it to work! Thank you.

It’s far more likely to be a problem with your data file than anything to do 
with MacOS.

First, look at the trace file [1] for errors. If there aren’t any, try running 
GnuCash from a Terminal session with  debugging 
(/Applications/Utilities/Terminal, command line 
/Applications/Gnucash.app/Contents/MacOS/Gnucash --debug --extra). That will 
result in a more detailed trace file and may print something useful to the 
terminal as well.

If GnuCash is crashing MacOS will write a crash report. The easy way to view 
those is in Console (/Appliations/Utilities/Console) under User Reports. If you 
have some of those, open a bug report at https://bugs.gnucash 
.org and *attach*, not paste into comments, the crash 
report (right click, pick “Reveal in Finder” to locate it) and the trace file.

Regards,
John Ralls

[1] https://wiki.gnucash.org/wiki/Trace_file 


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[GNC] Problem opening Gnucash with High Sierra

[Margo J. Hittleman]

As others have noted in the past, Gnucash does not seem to be working well with 
High Sierra. I am currently unable to open the Gnucash app at all. I am using 
High Sierra 10.13.6 on a MacBook Air, and just downloaded the latest version of 
Gnucash (3.2). The same thing happens whether I am using the app that was 
already on my computer (which I think was the latest, but am not certain), or I 
try to open the just downloaded version. When I launch the app, it goes through 
the process of seemingly loading, and then stops without opening.  I have YEARS 
of financial data on this app, so I hope there is a way to get it to work! 
Thank you.
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