Re: [google-appengine] Server Error (Text Search) on Admin Console

2014-04-08 Thread JAMES COURTNEY
Many thanks Vinny.  It's frustrating because I can't see the data to see what 
might be iffy.  It isn't an emergency though so I'll give Google a few days to 
sort it out.

Best,

Jamey

James Courtney
Co-Founder, CFO, Code Monkey, etc.
PhilanthroPal, Inc.
Office: (650) 300-1652
Mobile: (650) 740-2628
james.court...@philanthropal.com


Be Social. Be Mobile. Be Charitable!

On Apr 7, 2014, at 7:28 PM, Vinny P vinny...@gmail.com wrote:

 On Mon, Apr 7, 2014 at 12:59 PM, JAMES COURTNEY 
 james.court...@philanthropal.com wrote:
 So you believe there's one document which is hobbling the system?
 
 
 Not necessarily one. Most likely there's an unknown number of documents that 
 are improperly configured. And when I say improperly configured, I mean they 
 could be corrupt, improperly replicated, an error with the underlying 
 storage/machine, encoded with the wrong character set, the list goes on and 
 on. 
 
 The problem is there's just no way to know what the problem is without 
 isolating the exact document(s) causing the issues. Fortunately you seem to 
 have isolated a range of suspect documents that Google can now investigate 
 (the page ranges you stated in your previous email). 
 
 
 On Mon, Apr 7, 2014 at 12:59 PM, JAMES COURTNEY 
 james.court...@philanthropal.com wrote:
 IDX_ORGANIZATION
   - fails with the error when paginating results from 240-260.
 IDX_USER
   - fails with the error when paginating results 40-60.
 
 
 If you are in a rush to fix the problem, I would suggest trying to delete and 
 then rebuild the documents listed within the above ranges. But to be honest, 
 now that you've filed a production issue it's probably easier to just sit 
 tight and see what Google's response to your issue is (they also read this 
 forum, so most likely someone's looking into it already).  
  
 
 -
 -Vinny P
 Technology  Media Advisor
 Chicago, IL
 
 App Engine Code Samples: http://www.learntogoogleit.com
 
 
 -- 
 You received this message because you are subscribed to a topic in the Google 
 Groups Google App Engine group.
 To unsubscribe from this topic, visit 
 https://groups.google.com/d/topic/google-appengine/hsM0Z3mrm3Q/unsubscribe.
 To unsubscribe from this group and all its topics, send an email to 
 google-appengine+unsubscr...@googlegroups.com.
 To post to this group, send email to google-appengine@googlegroups.com.
 Visit this group at http://groups.google.com/group/google-appengine.
 For more options, visit https://groups.google.com/d/optout.

-- 
You received this message because you are subscribed to the Google Groups 
Google App Engine group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to google-appengine+unsubscr...@googlegroups.com.
To post to this group, send email to google-appengine@googlegroups.com.
Visit this group at http://groups.google.com/group/google-appengine.
For more options, visit https://groups.google.com/d/optout.
inline: image001.png

Re: [google-appengine] Server Error (Text Search) on Admin Console

2014-04-07 Thread JAMES COURTNEY
Hey Vinny,

So you believe there's one document which is hobbling the system?

So we have three text search indexes and included below is my browsing 
experience for each:

IDX_APP
- always fails simply when clicking the IDX_APP link from the Text 
Search admin console page
IDX_ORGANIZATION
- fails with the error when paginating results from 240-260.
IDX_USER
- fails with the error when paginating results 40-60.

I was able to iterate the entire alphabet in chunks of three as you suggested 
without error but also without results.  I believe the error is occurring upon 
attempt to display specific documents/results as you seem to suspect.

I've filed the production issue too.  Thanks for your continued help with this.

Best,

Jamey


James Courtney
Co-Founder, CFO, Code Monkey, etc.
PhilanthroPal, Inc.
Office: (650) 300-1652
Mobile: (650) 740-2628
james.court...@philanthropal.com


Be Social. Be Mobile. Be Charitable!

On Apr 7, 2014, at 12:21 AM, Vinny P vinny...@gmail.com wrote:

 On Thu, Apr 3, 2014 at 12:10 PM, JAMES COURTNEY 
 james.court...@philanthropal.com wrote:
 This has been occurring for at least a couple of weeks and likely longer 
 since I wan't trying to use this area of the admin console previously.
 
 
 The reason I asked how long the error has been taking place is to try and 
 narrow down the list of suspect documents. Since the issue started at an 
 unknown time, it's going to be harder to find the culprit, but hopefully not 
 impossible.
 
 
 On Thu, Apr 3, 2014 at 12:10 PM, JAMES COURTNEY 
 james.court...@philanthropal.com wrote:
 I also realized that I can browse my indexes in a limited way though paging 
 forward a few times often causes the described error to appear.
 
 
 Does the server error always happen on the same page; i.e. you page forward 
 and the error consistently occurs at the nth page? Or does the error occur at 
 seemingly-random pages? 
 
 
 On Thu, Apr 3, 2014 at 12:10 PM, JAMES COURTNEY 
 james.court...@philanthropal.com wrote:
 Any attempt to search using even a one-word query string containing only the 
 characters a-z fails with the described error though.
 
 
 Can you try searching using subsets of the alphabet? For example, search once 
 using the query string abc, then if that works continue on with def, 
 ghi, jkl, etc? 
 
  
 On Thu, Apr 3, 2014 at 12:10 PM, JAMES COURTNEY 
 james.court...@philanthropal.com wrote:
 BTW, I realized I probably should have created a post on stack overflow which 
 I did here:
 
 http://stackoverflow.com/questions/22797685/a-server-error-has-occurred-on-text-search-in-admin-console
 
 
  
 It might also be a good idea to file an issue on the tracker: 
 https://code.google.com/p/googleappengine/issues/entry?template=Production%20issue
  (use the template marked production).
 
  
 -
 -Vinny P
 Technology  Media Advisor
 Chicago, IL
 
 App Engine Code Samples: http://www.learntogoogleit.com
 
 
 -- 
 You received this message because you are subscribed to a topic in the Google 
 Groups Google App Engine group.
 To unsubscribe from this topic, visit 
 https://groups.google.com/d/topic/google-appengine/hsM0Z3mrm3Q/unsubscribe.
 To unsubscribe from this group and all its topics, send an email to 
 google-appengine+unsubscr...@googlegroups.com.
 To post to this group, send email to google-appengine@googlegroups.com.
 Visit this group at http://groups.google.com/group/google-appengine.
 For more options, visit https://groups.google.com/d/optout.

-- 
You received this message because you are subscribed to the Google Groups 
Google App Engine group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to google-appengine+unsubscr...@googlegroups.com.
To post to this group, send email to google-appengine@googlegroups.com.
Visit this group at http://groups.google.com/group/google-appengine.
For more options, visit https://groups.google.com/d/optout.
inline: image001.png

Re: [google-appengine] Server Error (Text Search) on Admin Console

2014-04-03 Thread JAMES COURTNEY
Thanks for getting back to me Vinny.  This has been occurring for at least a 
couple of weeks and likely longer since I wan't trying to use this area of the 
admin console previously.  I also realized that I can browse my indexes in a 
limited way though paging forward a few times often causes the described error 
to appear.  Any attempt to search using even a one-word query string containing 
only the characters a-z fails with the described error though.

I've iterated all of our users and searched for each by first + last name and 
found that all but 3 query properly.  Of those three one is an internal user 
which we explicitly don't index and the other two simply have initials for 
their first and last names so a single letter for each which, I assume, the 
text search engine doesn't index.  No errors were received and all operations 
completed promptly.

BTW, I realized I probably should have created a post on stack overflow which I 
did here:

http://stackoverflow.com/questions/22797685/a-server-error-has-occurred-on-text-search-in-admin-console

Best,

Jamey

James Courtney
Co-Founder, CFO, Code Monkey, etc.
PhilanthroPal, Inc.
Office: (650) 300-1652
Mobile: (650) 740-2628
james.court...@philanthropal.com


Be Social. Be Mobile. Be Charitable!

On Apr 3, 2014, at 1:08 AM, Vinny P vinny...@gmail.com wrote:

 On Tue, Apr 1, 2014 at 1:29 PM, James Courtney 
 james.court...@philanthropal.com wrote:
 I'm seeing this error now (22 months later).  I suspect the cause must be 
 different but I can't browse or search any of our text indexes through admin 
 console (app behavior seems unaffected).  In short, the symptoms seem 
 identical to that posted initially for this thread.
 
 
 
 Did this error appear just now, or has it been occurring for a long time?
 
 I realize you said the app behavior seems unaffected, but can you try 
 accessing random records (or most records, if possible) and see if the search 
 operation encounters a snag?
  
  
 -
 -Vinny P
 Technology  Media Advisor
 Chicago, IL
 
 App Engine Code Samples: http://www.learntogoogleit.com
 
 
 -- 
 You received this message because you are subscribed to a topic in the Google 
 Groups Google App Engine group.
 To unsubscribe from this topic, visit 
 https://groups.google.com/d/topic/google-appengine/hsM0Z3mrm3Q/unsubscribe.
 To unsubscribe from this group and all its topics, send an email to 
 google-appengine+unsubscr...@googlegroups.com.
 To post to this group, send email to google-appengine@googlegroups.com.
 Visit this group at http://groups.google.com/group/google-appengine.
 For more options, visit https://groups.google.com/d/optout.

-- 
You received this message because you are subscribed to the Google Groups 
Google App Engine group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to google-appengine+unsubscr...@googlegroups.com.
To post to this group, send email to google-appengine@googlegroups.com.
Visit this group at http://groups.google.com/group/google-appengine.
For more options, visit https://groups.google.com/d/optout.
inline: image001.png

Re: [google-appengine] Re: Server Error (Text Search) on Admin Console

2014-04-02 Thread James Courtney
I'm seeing this error now (22 months later).  I suspect the cause must be 
different but I can't browse or search any of our text indexes through 
admin console (app behavior seems unaffected).  In short, the symptoms seem 
identical to that posted initially for this thread.

On Tuesday, May 29, 2012 11:47:57 PM UTC-7, Amy Unruh wrote:

 While I can't tell for sure, I suspect you are seeing this issue:
 http://code.google.com/p/googleappengine/issues/detail?id=7601
 related to display of non-ascii content in the search panel of the admin 
 console.  
 You can track this issue to see when it is fixed, which should be by the 
 next release (if not sooner).

 This issue does not affect your ability to index or query non-ascii 
 content using the search API -- it is only specific to the admin console.

 On 30 May 2012 06:15, dima di...@usefy.com javascript: wrote:

 I get this error too. Because of what this error?

 On 29 май, 04:13, Amy Unruh amyu+gro...@google.com wrote:
  Eshe,
 
  What is your app id? (You can email it to me directly if you like).
 
  On 28 May 2012 14:49, eshe muta eshem...@dishcrunch.com wrote:
 
 
 
 
 
 
 
 
 
   We're seeing this:
 
   
   Server Error
 
   A server error has occurred.
 
   Return to Applications screen »

 
   Whenever we click on Any index of Text Search on Admin Console.
 
   100% reproducible.
 
   Is this happening to other apps?
 
   --
   You received this message because you are subscribed to the Google 
 Groups
   Google App Engine group.
   To view this discussion on the web visit
  https://groups.google.com/d/msg/google-appengine/-/nhT0A0eCoT4J.
   To post to this group, send email to 
   google-a...@googlegroups.comjavascript:
 .
   To unsubscribe from this group, send email to
   google-appengi...@googlegroups.com javascript:.
   For more options, visit this group at
  http://groups.google.com/group/google-appengine?hl=en.

 --
 You received this message because you are subscribed to the Google Groups 
 Google App Engine group.
 To post to this group, send email to 
 google-a...@googlegroups.comjavascript:
 .
 To unsubscribe from this group, send email to 
 google-appengi...@googlegroups.com javascript:.
 For more options, visit this group at 
 http://groups.google.com/group/google-appengine?hl=en.




-- 
You received this message because you are subscribed to the Google Groups 
Google App Engine group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to google-appengine+unsubscr...@googlegroups.com.
To post to this group, send email to google-appengine@googlegroups.com.
Visit this group at http://groups.google.com/group/google-appengine.
For more options, visit https://groups.google.com/d/optout.