[google-appengine] Could I recover the application that all associated developers account has deleted ?

2010-10-01 Thread Masatoshi Iwasaki
Hi,

Recently I became an administrator for Google Apps for our domain.
Yesterday an application hosted on GAE for Google Apps of our domain
suddenly got 404 error. I asked former administarator to tell me
developer's account for the application, but he had already deleted
developers' accounts from our domain about a month ago because of
developers had left from the orgnization.

My questions are:

i) Could I recover our application?  When I access the url, It shows
only 404 error. I have tried to recreate an developer's account with
the same name of the deleted developer's account, but I couldn't get
access to app engine admin console.

ii) If this is caused by deleting accounts, why did it take more than
one month to stop the application? If it immediately stops the
application, we would have noticed this problem earlier.

Any suggestions are welcome.

Regards,
Masatoshi

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[google-appengine] Could I recover the application that all associated developers account has deleted ?

2010-10-01 Thread Masatoshi Iwasaki
Hi,

Recently I became an administrator for Google Apps for our domain.
Yesterday an application hosted on GAE for Google Apps of our domain
suddenly got 404 error. I asked former administarator to tell me
developer's account for the application, but he had already deleted
developers' accounts from our domain about a month ago because of
developers had left from the orgnization.

My questions are:

i) Could I recover our application?  When I access the url, It shows
only 404 error. I have tried to recreate an developer's account with
the same name of the deleted developer's account, but I couldn't get
access to app engine admin console.

ii) If this is caused by deleting accounts, why did it take more than
one month to stop the application? If it immediately stops the
application, we would have noticed this problem earlier.

Any suggestions are welcome.

Regards,
Masatoshi

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[google-appengine] Re: Could I recover the application that all associated developers account has deleted ?

2010-10-06 Thread Masatoshi Iwasaki
How about disable deleting user if its developer account has enabled
applications ? This could prevent same situation like me but may be a
little bit complicated for non-technical administrator.

Another way is to send alerts to Google Apps domain administrator like
"Your Google App Engine will be closed in a month". In this case, an
administrator could know the deletion of the app in advance. But this
still needs the way to associate the developer account if an
administrator wants to reenable the application.

On 10月5日, 午前4:05, "Ikai Lan (Google)" 
wrote:
> My earlier email was incorrect - if all developers are removed, the
> application will serve for one month before it is permanently deleted, since
> this is the recovery period.
>
> I've reenabled the application. This application has not gone through the
> irreversible stage yet, so it's a good thing we recovered it now. I can
> readd you as a developer, but can you verify that you own the account? Email
> me the auth domain you are using (it's a very strange looking one) and I'll
> add this Gmail address you're using back to the list of developers.
>
> When you delete user accounts, there should be a warning in the domain
> dashboard about data/apps being deleted. How can we better warn developers
> of this behavior? We can't email the developers, since their accounts were
> deleted, and if you delete a developer account, you can't log into the admin
> console.
>
> --
> Ikai Lan
> Developer Programs Engineer, Google App Engine
> Blogger:http://googleappengine.blogspot.com
> Reddit:http://www.reddit.com/r/appengine
> Twitter:http://twitter.com/app_engine
>
> On Fri, Oct 1, 2010 at 12:03 PM, Ikai Lan (Google)
> 
>
>
>
> > wrote:
> > What's the application ID? I'll look into this for you to see if it's
> > recoverable.
>
> > Is the application deleted, or are just the developers deleted?
>
> > More likely than not we garbage collect apps, so that might explain the
> > delay. As far as I know, this shouldn't have been the case.
>
> > --
> > Ikai Lan
> > Developer Programs Engineer, Google App Engine
> > Blogger:http://googleappengine.blogspot.com
> > Reddit:http://www.reddit.com/r/appengine
> > Twitter:http://twitter.com/app_engine
>
> > On Thu, Sep 30, 2010 at 9:57 PM, Masatoshi Iwasaki  > > wrote:
>
> >> Hi,
>
> >> Recently I became an administrator for Google Apps for our domain.
> >> Yesterday an application hosted on GAE for Google Apps of our domain
> >> suddenly got 404 error. I asked former administarator to tell me
> >> developer's account for the application, but he had already deleted
> >> developers' accounts from our domain about a month ago because of
> >> developers had left from the orgnization.
>
> >> My questions are:
>
> >> i) Could I recover our application?  When I access the url, It shows
> >> only 404 error. I have tried to recreate an developer's account with
> >> the same name of the deleted developer's account, but I couldn't get
> >> access to app engine admin console.
>
> >> ii) If this is caused by deleting accounts, why did it take more than
> >> one month to stop the application? If it immediately stops the
> >> application, we would have noticed this problem earlier.
>
> >> Any suggestions are welcome.
>
> >> Regards,
> >> Masatoshi
>
> >> --
> >> You received this message because you are subscribed to the Google Groups
> >> "Google App Engine" group.
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> >> To unsubscribe from this group, send email to
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> >> .
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> >>http://groups.google.com/group/google-appengine?hl=en.

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