[google-appengine] Re: Site stopped responding?!

2012-04-12 Thread powera (App Engine Reliablity)
Hi --

As part of a recent change, a very small number of apps that had not
been deployed in the past 3 years would break without manual
intervention on our part or a redeployment on your part.  I thought
they had all been fixed before the change was rolled out, but
apparently your app was not.  I've manually fixed this app and am
going to double-check no other apps are in this state.

On Apr 12, 10:00 am, Stirman  wrote:
> My app engine app, mobaganda.com, has been running for years and I
> literally haven't touched the code in a 3 or 4 years. Suddenly this
> week the site is rendering only a "<"! No idea why, no errors in the
> logs.
>
> I had renewed my domain name last week, so I figured it was related,
> but according to them... "The IP address 64.233.179.121 (which is
> associated with the domain name through the A record) is not
> resolving. Please contact your service provider for further
> assistance."
>
> Any ideas? Many thanks!

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[google-appengine] Re: Tasks are not issued correctly, causing major malfunction in my ap

2012-04-12 Thread powera (App Engine Reliablity)
I've looked at the app, and it seems the problem is that the rate of
task execution is very low right now and there is a large backlog of
pending tasks.  I'm testing a fix to pe-server5, if it works I will
apply it to the other apps.

On Apr 12, 10:37 am, Jeff Schnitzer  wrote:
> Please describe the problem in a lot more detail.  You're speaking as
> if we understand what's going on.  Nobody does.  Fail silently?  What
> does that mean?  The tasks don't execute but stay in the queue?  The
> tasks don't get added to the queue?  If you want help, you have to do
> a lot more than say "my app is broken".
>
> I enqueue transactional tasks all the time.  I use this to string out
> a transactional operation across dozens of entity groups.  It works
> fine.
>
> Jeff
>
> 2012/4/12 ZeroCool :
>
>
>
>
>
>
>
> > My apps use transactional tasks to defer transactions across entity
> > groups.
> > This behavior has been working for over a year.
> > From yesterday, they started to fail silently.
> > Many of my transactions can't complete due to this changed behavior.
> > I know, we now can use cross group transactions. But shouldn't the
> > previous version remain supported for 3 years?
>
> > On 4月12日, 下午10时59分, Jeff Schnitzer  wrote:
> >> Your description of the problem is useless.
>
> >> Jeff
>
> >> On Thu, Apr 12, 2012 at 9:55 AM, ZeroCool  wrote:
> >> > Someone please look into this issue.
> >> > It's killing me.
> >> > The problem is spreading.
> >> > pe-server5
> >> > pe-server7
> >> > pe-server8
>
> >> > --
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>
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[google-appengine] Re: Tasks are not issued correctly, causing major malfunction in my ap

2012-04-12 Thread powera (App Engine Reliablity)
Yes, that's the same problem.  It seems to be affecting a very small
number of apps right now.  I've fixed your app as well as a few others
that seem to be having this problem.

For other people seeing a similar problem, updating that issue with
your app id is probably the fastest way to get resolution if you see
this issue.

On Apr 12, 7:13 pm, nischalshetty  wrote:
> We too are facing the slow task execution rate problem. Tasks are integral
> to our app. I've logged a production issue here -
>
> http://code.google.com/p/googleappengine/issues/detail?id=7337
>
> Anyone else facing the issue please star and leave a comment on the above
> issue with your app ids.
>
> On Friday, April 13, 2012 1:07:21 AM UTC+5:30, powera (App Engine
>
>
>
>
>
>
>
> Reliablity) wrote:
>
> > I've looked at the app, and it seems the problem is that the rate of
> > task execution is very low right now and there is a large backlog of
> > pending tasks.  I'm testing a fix to pe-server5, if it works I will
> > apply it to the other apps.
>
> > On Apr 12, 10:37 am, Jeff Schnitzer  wrote:
> > > Please describe the problem in a lot more detail.  You're speaking as
> > > if we understand what's going on.  Nobody does.  Fail silently?  What
> > > does that mean?  The tasks don't execute but stay in the queue?  The
> > > tasks don't get added to the queue?  If you want help, you have to do
> > > a lot more than say "my app is broken".
>
> > > I enqueue transactional tasks all the time.  I use this to string out
> > > a transactional operation across dozens of entity groups.  It works
> > > fine.
>
> > > Jeff
>
> > > 2012/4/12 ZeroCool :
>
> > > > My apps use transactional tasks to defer transactions across entity
> > > > groups.
> > > > This behavior has been working for over a year.
> > > > From yesterday, they started to fail silently.
> > > > Many of my transactions can't complete due to this changed behavior.
> > > > I know, we now can use cross group transactions. But shouldn't the
> > > > previous version remain supported for 3 years?
>
> > > > On 4月12日, 下午10时59分, Jeff Schnitzer  wrote:
> > > >> Your description of the problem is useless.
>
> > > >> Jeff
>
> > > >> On Thu, Apr 12, 2012 at 9:55 AM, ZeroCool  wrote:
> > > >> > Someone please look into this issue.
> > > >> > It's killing me.
> > > >> > The problem is spreading.
> > > >> > pe-server5
> > > >> > pe-server7
> > > >> > pe-server8
>
> > > >> > --
> > > >> > You received this message because you are subscribed to the Google
> > Groups "Google App Engine" group.
> > > >> > To post to this group, send email to
> > google-appengine@googlegroups.com.
> > > >> > To unsubscribe from this group, send email to
> > google-appengine+unsubscr...@googlegroups.com.
> > > >> > For more options, visit this group athttp://
> > groups.google.com/group/google-appengine?hl=en.
>
> > > > --
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>
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[google-appengine] Re: Help! I'm hungery - My app for my wife's recipes fails to load

2012-04-12 Thread powera (App Engine Reliablity)
As part of a recent change, a very small number of apps that had not
been deployed in the past 3 years would break without manual
intervention on our part or a redeployment on your part.  Our initial
effort to fix all of these pre-emptively unfortunately missed some of
those apps.  We're rolling out a fix to these apps over the next few
hours; since your app id is not in the message I can't fix your app
manually now.

On Apr 11, 5:32 am, thepopeofantelope  wrote:
> I wrote a recipe app for my wife several years ago. I have since lost the
> PC hard drive and project code. She has added may recipes and I would like
> to extract them or restore the app.
>
> Browsing to the app yields the following message:
>
> Error: Server Error
> The server encountered an error and could not complete your request.
>
> If the problem persists, please 
> reportyour problem
> and mention this error message and the query that caused it.
>
> I tried to download the data using appcfg.py and bulkloader.py using both
> /remote_api and /_ah/remote_api with no success. The following error is
> generated each time:
>
> Traceback (most recent call last)
> File "/work/google_appengine/google/appengine/tools/bulkloader.py", line
> 3433, in Run
>     self.request_manager.Authenticate()
>   File "/work/google_appengine/google/appengine/tools/bulkloader.py", line
> 1319, in Authenticate
>     remote_api_stub.MaybeInvokeAuthentication()
>   File
> "/work/google_appengine/google/appengine/ext/remote_api/remote_api_stub.py",line
> 676, in MaybeInvokeAuthentication
>   File "/work/google_appengine/google/appengine/tools/appengine_rpc.py",line
> 366, in Send    f = self.opener.open(req)
>   File "/usr/lib/python2.6/urllib2.py", line 397, in open
>     response = meth(req, response)
>   File "/usr/lib/python2.6/urllib2.py", line 510, in http_response
>     'http', request, response, code, msg, hdrs)
>   File "/usr/lib/python2.6/urllib2.py", line 435, in error
>     return self._call_chain(*args)
>   File "/usr/lib/python2.6/urllib2.py", line 369, in _call_chain
>     result = func(*args)
>   File "/usr/lib/python2.6/urllib2.py", line 518, in http_error_default
>     raise HTTPError(req.get_full_url(), code, msg, hdrs, fp)
> HTTPError: HTTP Error 500: Internal Server Error
> [INFO    ] Authentication Failed
>
> I am not prompted for a email and password when this error is generated,
> like I am when I try to download the app with appcfg.py.
>
> I added the following lines to appcfg.py and buklloader.py for force using
> an older library. It has no effect.
>
> os.environ['DJANGO_SETTINGS_MODULE'] = 'settings'
>
> from google.appengine.dist import use_library
> use_library('django', '0.96')
>
> This error is logged with every attempt.
>
> : Template library 
> templatefilters does not have a variable named 'register' Traceback (most 
> recent call last): File 
> "/base/data/home/apps/delraemariesrecipes/2.2/tasks.py", line 41, in  
> template.register_template_library('templatefilters') File 
> "/base/python_runtime/python_lib/versions/1/google/appengine/ext/webapp/template.py",
>  line 267, in register_template_library 
> django.template.add_to_builtins(package_name) File 
> "/base/python_runtime/python_lib/versions/third_party/django-0.96/django/template/__init__.py",
>  line 915, in add_to_builtins builtins.append(get_library(module_name)) File 
> "/base/python_runtime/python_lib/versions/third_party/django-0.96/django/template/__init__.py",
>  line 911, in get_library raise InvalidTemplateLibrary, "Template library %s 
> does not have a variable named 'register'" % module_name

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[google-appengine] Re: LOTS of errors on db.get() suddenly

2012-04-18 Thread powera (App Engine Reliablity)
What is your app id?

The admin console looks to have thrown higher error rates for a 5
minute window recently, this is unrelated to any datastore issues.

On Apr 18, 2:05 pm, Jason Collins  wrote:
> We are seeing this on data centre na3, but not on na6.
>
> j
>
> On Apr 18, 3:00 pm, Jason Collins  wrote:
>
>
>
>
>
>
>
> > Also, deployments are throwing errors.
> > j
>
> > On Apr 18, 2:55 pm, Jason Collins  wrote:
>
> > > Seeing lots of errors on db.get() suddenly and from all parts of our
> > > code (no, we haven't pushed any new code).
>
> > > Also, our dashboard is throwing lots of errors.
>
> > > Anyone else seeing this? (I've opened an enterprise support case
> > > already, but wondering if anyone else is seeing same.)
>
> > > j

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[google-appengine] Re: LOTS of errors on db.get() suddenly

2012-04-18 Thread powera (App Engine Reliablity)
Nevermind, I can look up the enterprise support case.

On Apr 18, 2:07 pm, "powera (App Engine Reliablity)"
 wrote:
> What is your app id?
>
> The admin console looks to have thrown higher error rates for a 5
> minute window recently, this is unrelated to any datastore issues.
>
> On Apr 18, 2:05 pm, Jason Collins  wrote:
>
>
>
>
>
>
>
> > We are seeing this on data centre na3, but not on na6.
>
> > j
>
> > On Apr 18, 3:00 pm, Jason Collins  wrote:
>
> > > Also, deployments are throwing errors.
> > > j
>
> > > On Apr 18, 2:55 pm, Jason Collins  wrote:
>
> > > > Seeing lots of errors on db.get() suddenly and from all parts of our
> > > > code (no, we haven't pushed any new code).
>
> > > > Also, our dashboard is throwing lots of errors.
>
> > > > Anyone else seeing this? (I've opened an enterprise support case
> > > > already, but wondering if anyone else is seeing same.)
>
> > > > j

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[google-appengine] Re: My datastore stored data size jumps from 28G to 5214G in one day!

2012-08-10 Thread powera (App Engine Reliablity)
I can't speak to the problem from the month ago, but we're
investigating a bug for today's billing with apps showing a datastore
usage of 2x what it should be.  We'll provide more information once
we're fully aware of what is going on.

On Aug 10, 9:19 pm, gks  wrote:
> The same issue happens to my app again. This time it doubles the size in
> day from 108G to 216G. Can anyone from Google provide explanation on why it
> keeps happening?
>
>
>
>
>
>
>
> On Wednesday, June 20, 2012 11:26:12 PM UTC-7, gks wrote:
>
> > Today my datastore stored data size jumps from 28G (yesterday's bill) to
> > 5214G! How can I troubleshoot this issue? My datastore statistic is from 2
> > days ago and reports 27G. Is it just a reporting issue or a real issue?
> > There is zero change to my application during the past couple days. My
> > appid is aos-prod-1. Please help!

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