[google-appengine] Re: Google Billing + Renewed Credit Card = Cancer

2014-09-05 Thread Dan Stokeley
Hi Kaan,

To update the credit card with a different expiry date, please follow the 
Update a form of payment instructions 
here: https://support.google.com/cloudbilling/answer/4356091 .

Even if the CVV has changed, you only need to update the expiry date for 
the card.

Regards

Dan Stokeley
Cloud Billing PM

On Wednesday, 3 September 2014 12:56:11 UTC-7, Kaan Soral wrote:

 Thanks for the replies

 No I haven't created an issue, they said the issue tracker would be more 
 active, but I've yet to see a change

 I'm outside US, so direct bank deposits, for N(~5) apps, would be death

 Your experience is very interesting Doug, I guess in US they have that 
 level of integration, I'm guessing it's the reason why I'm experiencing 
 this, since they have that capability in US, I'm guessing they didn't give 
 much thought into manual replacement


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[google-appengine] Re: Google Billing + Renewed Credit Card = Cancer

2014-09-05 Thread Kaan Soral
Thanks a lot for the reply, that is very interesting, It might be a good 
idea to put this information on the UI/form, there might be more like me, 
I'm assuming either the old CVV works, or there is an established way to 
request the new CVV from the credit card systems

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[google-appengine] Re: Google Billing + Renewed Credit Card = Cancer

2014-09-03 Thread Doug Anderson
My CC renewed in June (same card #, different CVC, updated expiration, 
etc.)... I received the following email from Google Billing and all worked 
out perfectly (I was actually quite impressed with the level of 
integration):

We're updating your bank account details.

 

Hello from Google, 

We'll be updating your Credit or debit card according to instructions from 
your bank. here are the changes they requested: 

Your bank or credit institution has extended the expiration date on your 
account. 

You don't need to do anything for these changes to take effect, but if you 
have any questions about them, please contact your bank. 

If you'd like to review your direct debit details, follow these steps:
   
   1. Sign in to the Google Developers Console and select the Billing tab 
   in the left-hand navigation menu..
   2. Then click on Billing settings.


See you online, 
The Google Billing Team

On Tuesday, September 2, 2014 6:30:29 AM UTC-4, Kaan Soral wrote:

 *I really hate to use this group for google-related rant that is not 
 directly related to technical appengine matters, but here it goes*

 Recently my main credit card got renewed keeping the credit card number, 
 with an extended expiry and a new CVV

 I've renewed the records of many services, many of which are much smaller 
 than google

 Google billing in general doesn't let you delete primary credit cards, 
 doesn't let you edit the CVV, doesn't let you enter a new credit card with 
 the same credit card number

 As you might have deducted, it's impossible for me to update my credit 
 card records (Unless I utilize a placeholder-swap method, entering a 
 placeholder card as primary, deleting the old one, entering the updated 
 one, deleting the placeholder, repeating this 20 times, there is always the 
 fear that the billing will charge this placeholder card and make things 
 much much more complex for me)

 The other issue is the amount of billing records google billing keeps, 
 I've received 20+ emails from google, from enterprise/cloud/appengine for 
 each app, it's exhilarating, I currently gave up, probably will try to deal 
 with the vital apps soon


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[google-appengine] Re: Google Billing + Renewed Credit Card = Cancer

2014-09-03 Thread Kaan Soral
Thanks for the replies

No I haven't created an issue, they said the issue tracker would be more 
active, but I've yet to see a change

I'm outside US, so direct bank deposits, for N(~5) apps, would be death

Your experience is very interesting Doug, I guess in US they have that 
level of integration, I'm guessing it's the reason why I'm experiencing 
this, since they have that capability in US, I'm guessing they didn't give 
much thought into manual replacement

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