[google-appengine] Re: Query Latency, etc

2010-06-01 Thread bFlood
agreed, that's the worst Query latency graph I've ever seen

i really hope the answer to all of this doesn't come down to: "buy GAE
for Business, it has an SLA"



On Jun 1, 3:25 pm, James  wrote:
> Bay - Well put.
>
> Query latency status page is nearly all red today.  Same on Sunday.
>
> Ikai - A little transparency would go a long way here.  Can you
> oblige?
>
> On May 28, 12:39 pm, Bay  wrote:
>
>
>
> > There just needs to be more information. This is a service people pay
> > money for. Where are the explanations of todays errors? Adding an
> > issue at the tracker almost always goes unnoticed - writing in these
> > (three different) forum groups almost always goes unnoticed.
>
> > Can we expect these 500 error that have been coming and going for
> > months to be fixed one day, or are we supposed to pull our apps and
> > rewrite them into something that is less scalable but -actually-
> > working? This is not supposed to be hard. Everybody are confined to
> > java and python - nothing more, errors can be contained. No
> > filesystem, everything in a database which prohibit any operation that
> > look like join and has indexes for everything that can be fetched
> > except if one actually knows the unique key. With this in mind, things
> > are simple. Its not supposed to be that hard - if you can't do what
> > companies that allow SQL and multiple languages can, then please buy a
> > hosting company and get some best practices from there. You've got the
> > money - you've got our money, as we pay for the service. If you need
> > more money to make it work upp the prices a little, because -random-
> > 500 errors are unacceptable for everybody.
>
> > A few answers and a few pieces of information would be nice. Thank
> > you.
>
> > On May 28, 6:04 pm, Millisecond  wrote:
>
> > > The querylatencyhas been red on and off all morning, requests are
> > > returning 500's and not counting as errors (saw another thread I was
> > > going to reference about other people seeing this as well, but can't
> > > find it now), but no alerts/status 
> > > updates:http://code.google.com/status/appengine/detail/datastore/2010/05/28#a...
>
> > > The only day marked as 'service disruption' was May 25th, but we've
> > > thrown 75,000+ errors in the past week due tolatency, not including
> > > May 25th.
>
> > > Billing is missing and no word from Google on whether it's
> > > intentional:http://groups.google.com/group/google-appengine/browse_thread/thread/...
>
> > > Would be great to hear about how this is all just a temporary thing,
> > > what the problem is, and what Google's plan is to fix it.  But, at the
> > > moment, this feels like "normal operation" of AppEngine and nobody at
> > > Google is concerned which really has me concerned.
>
> > > -C

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[google-appengine] Re: Query Latency, etc

2010-06-01 Thread James
Bay - Well put.

Query latency status page is nearly all red today.  Same on Sunday.

Ikai - A little transparency would go a long way here.  Can you
oblige?



On May 28, 12:39 pm, Bay  wrote:
> There just needs to be more information. This is a service people pay
> money for. Where are the explanations of todays errors? Adding an
> issue at the tracker almost always goes unnoticed - writing in these
> (three different) forum groups almost always goes unnoticed.
>
> Can we expect these 500 error that have been coming and going for
> months to be fixed one day, or are we supposed to pull our apps and
> rewrite them into something that is less scalable but -actually-
> working? This is not supposed to be hard. Everybody are confined to
> java and python - nothing more, errors can be contained. No
> filesystem, everything in a database which prohibit any operation that
> look like join and has indexes for everything that can be fetched
> except if one actually knows the unique key. With this in mind, things
> are simple. Its not supposed to be that hard - if you can't do what
> companies that allow SQL and multiple languages can, then please buy a
> hosting company and get some best practices from there. You've got the
> money - you've got our money, as we pay for the service. If you need
> more money to make it work upp the prices a little, because -random-
> 500 errors are unacceptable for everybody.
>
> A few answers and a few pieces of information would be nice. Thank
> you.
>
> On May 28, 6:04 pm, Millisecond  wrote:
>
>
>
> > The querylatencyhas been red on and off all morning, requests are
> > returning 500's and not counting as errors (saw another thread I was
> > going to reference about other people seeing this as well, but can't
> > find it now), but no alerts/status 
> > updates:http://code.google.com/status/appengine/detail/datastore/2010/05/28#a...
>
> > The only day marked as 'service disruption' was May 25th, but we've
> > thrown 75,000+ errors in the past week due tolatency, not including
> > May 25th.
>
> > Billing is missing and no word from Google on whether it's
> > intentional:http://groups.google.com/group/google-appengine/browse_thread/thread/...
>
> > Would be great to hear about how this is all just a temporary thing,
> > what the problem is, and what Google's plan is to fix it.  But, at the
> > moment, this feels like "normal operation" of AppEngine and nobody at
> > Google is concerned which really has me concerned.
>
> > -C

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[google-appengine] Re: Query Latency, etc

2010-05-28 Thread Millisecond
We're going the wrong direction, with regard to available information,
query latency graph is now broken again today.

Going back in time, the only day that has a functioning query latency
graph in the last 10 (!) is May 26th.

http://code.google.com/status/appengine/detail/datastore/2010/05/26#ae-trust-detail-datastore-query-latency

-C

On May 28, 9:39 am, Bay  wrote:
> There just needs to be more information. This is a service people pay
> money for. Where are the explanations of todays errors? Adding an
> issue at the tracker almost always goes unnoticed - writing in these
> (three different) forum groups almost always goes unnoticed.
>
> Can we expect these 500 error that have been coming and going for
> months to be fixed one day, or are we supposed to pull our apps and
> rewrite them into something that is less scalable but -actually-
> working? This is not supposed to be hard. Everybody are confined to
> java and python - nothing more, errors can be contained. No
> filesystem, everything in a database which prohibit any operation that
> look like join and has indexes for everything that can be fetched
> except if one actually knows the unique key. With this in mind, things
> are simple. Its not supposed to be that hard - if you can't do what
> companies that allow SQL and multiple languages can, then please buy a
> hosting company and get some best practices from there. You've got the
> money - you've got our money, as we pay for the service. If you need
> more money to make it work upp the prices a little, because -random-
> 500 errors are unacceptable for everybody.
>
> A few answers and a few pieces of information would be nice. Thank
> you.
>
> On May 28, 6:04 pm, Millisecond  wrote:
>
>
>
> > The query latency has been red on and off all morning, requests are
> > returning 500's and not counting as errors (saw another thread I was
> > going to reference about other people seeing this as well, but can't
> > find it now), but no alerts/status 
> > updates:http://code.google.com/status/appengine/detail/datastore/2010/05/28#a...
>
> > The only day marked as 'service disruption' was May 25th, but we've
> > thrown 75,000+ errors in the past week due to latency, not including
> > May 25th.
>
> > Billing is missing and no word from Google on whether it's
> > intentional:http://groups.google.com/group/google-appengine/browse_thread/thread/...
>
> > Would be great to hear about how this is all just a temporary thing,
> > what the problem is, and what Google's plan is to fix it.  But, at the
> > moment, this feels like "normal operation" of AppEngine and nobody at
> > Google is concerned which really has me concerned.
>
> > -C

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[google-appengine] Re: Query Latency, etc

2010-05-28 Thread Bay
There just needs to be more information. This is a service people pay
money for. Where are the explanations of todays errors? Adding an
issue at the tracker almost always goes unnoticed - writing in these
(three different) forum groups almost always goes unnoticed.

Can we expect these 500 error that have been coming and going for
months to be fixed one day, or are we supposed to pull our apps and
rewrite them into something that is less scalable but -actually-
working? This is not supposed to be hard. Everybody are confined to
java and python - nothing more, errors can be contained. No
filesystem, everything in a database which prohibit any operation that
look like join and has indexes for everything that can be fetched
except if one actually knows the unique key. With this in mind, things
are simple. Its not supposed to be that hard - if you can't do what
companies that allow SQL and multiple languages can, then please buy a
hosting company and get some best practices from there. You've got the
money - you've got our money, as we pay for the service. If you need
more money to make it work upp the prices a little, because -random-
500 errors are unacceptable for everybody.

A few answers and a few pieces of information would be nice. Thank
you.



On May 28, 6:04 pm, Millisecond  wrote:
> The query latency has been red on and off all morning, requests are
> returning 500's and not counting as errors (saw another thread I was
> going to reference about other people seeing this as well, but can't
> find it now), but no alerts/status 
> updates:http://code.google.com/status/appengine/detail/datastore/2010/05/28#a...
>
> The only day marked as 'service disruption' was May 25th, but we've
> thrown 75,000+ errors in the past week due to latency, not including
> May 25th.
>
> Billing is missing and no word from Google on whether it's
> intentional:http://groups.google.com/group/google-appengine/browse_thread/thread/...
>
> Would be great to hear about how this is all just a temporary thing,
> what the problem is, and what Google's plan is to fix it.  But, at the
> moment, this feels like "normal operation" of AppEngine and nobody at
> Google is concerned which really has me concerned.
>
> -C

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