Re: [google-appengine] Re: billing: credit card card declined... for which account?!
I understand the current email is confusing - sorry about it. We are working with our billing backend to open up some constraint to fix this. Meanwhile, please use the billing support form and our support team can find out the details for you: https://support.google.com/code/bin/request.py?contact_type=cloud_platform_billing Thanks, Rae On Tuesday, August 27, 2013 10:08:00 PM UTC-7, aswath wrote: I have received a similar message about 10 ago. Google, Please provide help or resend the message with more details and which for which services my payment was declined. -Aswath On Thu, Aug 22, 2013 at 2:33 AM, vlad vlad.tr...@gmail.com javascript:wrote: I have the same problem. Google please provide some guidance! Also see thread https://groups.google.com/forum/#!topic/google-appengine/Y7kejnGaoUs -- You received this message because you are subscribed to the Google Groups Google App Engine group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengi...@googlegroups.com javascript:. To post to this group, send email to google-a...@googlegroups.comjavascript: . Visit this group at http://groups.google.com/group/google-appengine. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups Google App Engine group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at http://groups.google.com/group/google-appengine. For more options, visit https://groups.google.com/groups/opt_out.
Re: [google-appengine] Re: billing: credit card card declined... for which account?!
I have received a similar message about 10 ago. Google, Please provide help or resend the message with more details and which for which services my payment was declined. -Aswath On Thu, Aug 22, 2013 at 2:33 AM, vlad vlad.troyan...@gmail.com wrote: I have the same problem. Google please provide some guidance! Also see thread https://groups.google.com/forum/#!topic/google-appengine/Y7kejnGaoUs -- You received this message because you are subscribed to the Google Groups Google App Engine group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at http://groups.google.com/group/google-appengine. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups Google App Engine group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at http://groups.google.com/group/google-appengine. For more options, visit https://groups.google.com/groups/opt_out.
[google-appengine] Re: billing: credit card card declined... for which account?!
I have the same problem. Google please provide some guidance! Also see thread https://groups.google.com/forum/#!topic/google-appengine/Y7kejnGaoUs -- You received this message because you are subscribed to the Google Groups Google App Engine group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at http://groups.google.com/group/google-appengine. For more options, visit https://groups.google.com/groups/opt_out.
[google-appengine] Re: billing: credit card card declined... for which account?!
found one of them... now more fun: https://appengine.google.com/billing/billing_profile?app_id=s~my app idversion_id=version id == You are not authorized to access this page. even though that same page reports that I'm the billing administrator. adam On Tuesday, August 20, 2013 3:12:36 PM UTC-7, Adam Sah wrote: how do I find out which of my several dozen cloud platform services/apps is affected? I've been hunting for hours... (I'm 99% sure it's an expired credit card) thanks, adam -- Forwarded message -- From: billing-nore...@google.com Date: Tue, Aug 20, 2013 at 3:01 PM Subject: Google Cloud Platform: Payment declined, your Google API Services are in danger of being suspended To: me We couldn't process a payment with your Visa ... for $12.53 on Aug 17, 2013. Your bank or credit institution gave the following details about the decline: No reason provided by your financial institution. We have tried to charge your account but the payment has been declined. Please go to update your form of payment. Your account will be deactivated in 30 days if payment is not received. Please contact your bank or credit institution to resolve the issue. Soon, we'll try to process the payment with your MasterCard ... Learn more about credit card declines at http://support.google.com/cloudbilling/answer/2987884?hl=en-US. -- This message was sent from a notification-only email address that does not accept incoming email. Please do not reply to this message. You can opt out of billing emails for this customer by visiting url This link will expire 7 days after the date of this email. This message may be confidential or privileged. If you received this email by mistake, please don't forward it to anyone else and delete all copies and attachments. -- Billing ID: number -- You received this message because you are subscribed to the Google Groups Google App Engine group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at http://groups.google.com/group/google-appengine. For more options, visit https://groups.google.com/groups/opt_out.
[google-appengine] Re: billing: credit card card declined... for which account?!
The App Engine billing is messed up (I really think they just merged the code from the Google Wallet tested on Google I/O 2013 registration to the App Engine billing system). More info: https://groups.google.com/forum/#!topic/google-appengine/2KBxFeCGacA On Tuesday, August 20, 2013 7:32:11 PM UTC-3, Adam Sah wrote: found one of them... now more fun: https://appengine.google.com/billing/billing_profile?app_id=s~my app idversion_id=version id == You are not authorized to access this page. even though that same page reports that I'm the billing administrator. adam On Tuesday, August 20, 2013 3:12:36 PM UTC-7, Adam Sah wrote: how do I find out which of my several dozen cloud platform services/apps is affected? I've been hunting for hours... (I'm 99% sure it's an expired credit card) thanks, adam -- Forwarded message -- From: billing...@google.com javascript: Date: Tue, Aug 20, 2013 at 3:01 PM Subject: Google Cloud Platform: Payment declined, your Google API Services are in danger of being suspended To: me We couldn't process a payment with your Visa ... for $12.53 on Aug 17, 2013. Your bank or credit institution gave the following details about the decline: No reason provided by your financial institution. We have tried to charge your account but the payment has been declined. Please go to update your form of payment. Your account will be deactivated in 30 days if payment is not received. Please contact your bank or credit institution to resolve the issue. Soon, we'll try to process the payment with your MasterCard ... Learn more about credit card declines at http://support.google.com/cloudbilling/answer/2987884?hl=en-US. -- This message was sent from a notification-only email address that does not accept incoming email. Please do not reply to this message. You can opt out of billing emails for this customer by visiting url This link will expire 7 days after the date of this email. This message may be confidential or privileged. If you received this email by mistake, please don't forward it to anyone else and delete all copies and attachments. -- Billing ID: number -- You received this message because you are subscribed to the Google Groups Google App Engine group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at http://groups.google.com/group/google-appengine. For more options, visit https://groups.google.com/groups/opt_out.
[google-appengine] Re: billing: credit card card declined... for which account?!
I'm having the same problem. I keep getting emails from Google saying that the charge is declined by the bank. The billing history shows the charge was attempted and then cancelled. The bank says the charge was never attempted based on their records. When I used the same card to pay through Google Wallet, the first attempt did not succeed, but the second one did. I'm just worried that the application will be disabled if this is not sorted out on time. On Wednesday, August 21, 2013 7:43:14 AM UTC+8, Gilberto Torrezan Filho wrote: The App Engine billing is messed up (I really think they just merged the code from the Google Wallet tested on Google I/O 2013 registration to the App Engine billing system). More info: https://groups.google.com/forum/#!topic/google-appengine/2KBxFeCGacA On Tuesday, August 20, 2013 7:32:11 PM UTC-3, Adam Sah wrote: found one of them... now more fun: https://appengine.google.com/billing/billing_profile?app_id=s~my app idversion_id=version id == You are not authorized to access this page. even though that same page reports that I'm the billing administrator. adam On Tuesday, August 20, 2013 3:12:36 PM UTC-7, Adam Sah wrote: how do I find out which of my several dozen cloud platform services/apps is affected? I've been hunting for hours... (I'm 99% sure it's an expired credit card) thanks, adam -- Forwarded message -- From: billing...@google.com Date: Tue, Aug 20, 2013 at 3:01 PM Subject: Google Cloud Platform: Payment declined, your Google API Services are in danger of being suspended To: me We couldn't process a payment with your Visa ... for $12.53 on Aug 17, 2013. Your bank or credit institution gave the following details about the decline: No reason provided by your financial institution. We have tried to charge your account but the payment has been declined. Please go to update your form of payment. Your account will be deactivated in 30 days if payment is not received. Please contact your bank or credit institution to resolve the issue. Soon, we'll try to process the payment with your MasterCard ... Learn more about credit card declines at http://support.google.com/cloudbilling/answer/2987884?hl=en-US. -- This message was sent from a notification-only email address that does not accept incoming email. Please do not reply to this message. You can opt out of billing emails for this customer by visiting url This link will expire 7 days after the date of this email. This message may be confidential or privileged. If you received this email by mistake, please don't forward it to anyone else and delete all copies and attachments. -- Billing ID: number -- You received this message because you are subscribed to the Google Groups Google App Engine group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at http://groups.google.com/group/google-appengine. For more options, visit https://groups.google.com/groups/opt_out.
