Re: [google-appengine] Re: URGENT: google checkout for usage i dont know where it comes from.

2011-11-14 Thread Gregory D'alesandre
Hi Andreas,

If you have billing enabled App Engine will now charge you $2.10/week as a
minimum spend.  Above $2.10 we will charge you for what you use.  If you
don't need to go beyond the free quota, it might make more sense to disable
billing on your application.  More information can be found here:
http://code.google.com/appengine/kb/billing.html#nine_dollar_month_fee_minimum_spend

Greg D'Alesandre
Senior Product Manager, Google App Engine

On Mon, Nov 14, 2011 at 2:53 PM, andreas schmid wrote:

> hey david,
>
> are you working for google or did you just answer me bc u saw my post and
> responded me privately instead of answering to the list??
>
> if i set up a 2.10 amount it was for a max spend and never for a min
> spend!!
> i use this app for testing some stuff sometimes and i really don't see
> where it should charge me $2.10!
>
> On Nov 14, 2011, at 4:47 PM, David wrote:
>
> If you enable billing, you have a minimum spend of 2.1$/week!
>
> Am Montag, 14. November 2011 23:40:38 UTC+1 schrieb aschmid:
>
>> really dont get it. where do the $ 2.10 come from?
>>
>>
>> On Nov 14, 2011, at 4:09 PM, andreas schmid wrote:
>>
>> dear google,
>>
>> in the last few weeks you charged me for google app engine usage i don't
>> actually know where its coming from.
>> i dont know which app is consuming this money and i actually think i
>> don't have any app shows usage for this amount.
>>
>> please contact me asap to clear this situation!!
>> Google order number: *363075622065800*
>>
>> thx
>>
>>
>>
>  --
> You received this message because you are subscribed to the Google Groups
> "Google App Engine" group.
> To post to this group, send email to google-appengine@googlegroups.com.
> To unsubscribe from this group, send email to
> google-appengine+unsubscr...@googlegroups.com.
> For more options, visit this group at
> http://groups.google.com/group/google-appengine?hl=en.
>

-- 
You received this message because you are subscribed to the Google Groups 
"Google App Engine" group.
To post to this group, send email to google-appengine@googlegroups.com.
To unsubscribe from this group, send email to 
google-appengine+unsubscr...@googlegroups.com.
For more options, visit this group at 
http://groups.google.com/group/google-appengine?hl=en.



Re: [google-appengine] Re: URGENT: google checkout for usage i dont know where it comes from.

2011-11-14 Thread andreas schmid
i figured that out right now.
anyway i enabled billing time ago for this appid bc i needed the blobstore. 
now the blobstore does not need the billing enabled anymore and this app was a 
'forgotten' one of mine. 

i actually really think its uncool from your side to charge for this app. 
and you should start adding an appid to the google checkout receipt bc there is 
no way to understand what you are charging for. 

thx for the reply.

On Nov 14, 2011, at 5:07 PM, Gregory D'alesandre wrote:

> Hi Andreas,
> 
> If you have billing enabled App Engine will now charge you $2.10/week as a 
> minimum spend.  Above $2.10 we will charge you for what you use.  If you 
> don't need to go beyond the free quota, it might make more sense to disable 
> billing on your application.  More information can be found here: 
> http://code.google.com/appengine/kb/billing.html#nine_dollar_month_fee_minimum_spend
> 
> Greg D'Alesandre
> Senior Product Manager, Google App Engine
> 
> On Mon, Nov 14, 2011 at 2:53 PM, andreas schmid  wrote:
> hey david,
> 
> are you working for google or did you just answer me bc u saw my post and 
> responded me privately instead of answering to the list??
> 
> if i set up a 2.10 amount it was for a max spend and never for a min spend!! 
> i use this app for testing some stuff sometimes and i really don't see where 
> it should charge me $2.10!
> 
> On Nov 14, 2011, at 4:47 PM, David wrote:
> 
>> If you enable billing, you have a minimum spend of 2.1$/week!
>> 
>> Am Montag, 14. November 2011 23:40:38 UTC+1 schrieb aschmid:
>> really dont get it. where do the $ 2.10 come from? 
>> 
>> 
>> On Nov 14, 2011, at 4:09 PM, andreas schmid wrote:
>> 
>>> dear google,
>>> 
>>> in the last few weeks you charged me for google app engine usage i don't 
>>> actually know where its coming from.
>>> i dont know which app is consuming this money and i actually think i don't 
>>> have any app shows usage for this amount.
>>> 
>>> please contact me asap to clear this situation!!
>>> Google order number: 363075622065800
>>> 
>>> thx
>> 
> 
> 
> -- 
> You received this message because you are subscribed to the Google Groups 
> "Google App Engine" group.
> To post to this group, send email to google-appengine@googlegroups.com.
> To unsubscribe from this group, send email to 
> google-appengine+unsubscr...@googlegroups.com.
> For more options, visit this group at 
> http://groups.google.com/group/google-appengine?hl=en.
> 
> 
> -- 
> You received this message because you are subscribed to the Google Groups 
> "Google App Engine" group.
> To post to this group, send email to google-appengine@googlegroups.com.
> To unsubscribe from this group, send email to 
> google-appengine+unsubscr...@googlegroups.com.
> For more options, visit this group at 
> http://groups.google.com/group/google-appengine?hl=en.

-- 
You received this message because you are subscribed to the Google Groups 
"Google App Engine" group.
To post to this group, send email to google-appengine@googlegroups.com.
To unsubscribe from this group, send email to 
google-appengine+unsubscr...@googlegroups.com.
For more options, visit this group at 
http://groups.google.com/group/google-appengine?hl=en.



Re: [google-appengine] Re: URGENT: google checkout for usage i dont know where it comes from.

2011-11-14 Thread Gregory D'alesandre
Thanks for the feedback, we are currently looking into adding the appid
into the receipt.

Greg

On Mon, Nov 14, 2011 at 3:24 PM, andreas schmid wrote:

> i figured that out right now.
> anyway i enabled billing time ago for this appid bc i needed the
> blobstore.
> now the blobstore does not need the billing enabled anymore and this app
> was a 'forgotten' one of mine.
>
> i actually really think its uncool from your side to charge for this app.
> and you should start adding an appid to the google checkout receipt bc
> there is no way to understand what you are charging for.
>
> thx for the reply.
>
> On Nov 14, 2011, at 5:07 PM, Gregory D'alesandre wrote:
>
> Hi Andreas,
>
> If you have billing enabled App Engine will now charge you $2.10/week as a
> minimum spend.  Above $2.10 we will charge you for what you use.  If you
> don't need to go beyond the free quota, it might make more sense to disable
> billing on your application.  More information can be found here:
> http://code.google.com/appengine/kb/billing.html#nine_dollar_month_fee_minimum_spend
>
> Greg D'Alesandre
> Senior Product Manager, Google App Engine
>
> On Mon, Nov 14, 2011 at 2:53 PM, andreas schmid wrote:
>
>> hey david,
>>
>> are you working for google or did you just answer me bc u saw my post and
>> responded me privately instead of answering to the list??
>>
>> if i set up a 2.10 amount it was for a max spend and never for a min
>> spend!!
>> i use this app for testing some stuff sometimes and i really don't see
>> where it should charge me $2.10!
>>
>> On Nov 14, 2011, at 4:47 PM, David wrote:
>>
>> If you enable billing, you have a minimum spend of 2.1$/week!
>>
>> Am Montag, 14. November 2011 23:40:38 UTC+1 schrieb aschmid:
>>
>>> really dont get it. where do the $ 2.10 come from?
>>>
>>>
>>> On Nov 14, 2011, at 4:09 PM, andreas schmid wrote:
>>>
>>> dear google,
>>>
>>> in the last few weeks you charged me for google app engine usage i don't
>>> actually know where its coming from.
>>> i dont know which app is consuming this money and i actually think i
>>> don't have any app shows usage for this amount.
>>>
>>> please contact me asap to clear this situation!!
>>> Google order number: *363075622065800*
>>>
>>> thx
>>>
>>>
>>>
>>
>> --
>> You received this message because you are subscribed to the Google Groups
>> "Google App Engine" group.
>> To post to this group, send email to google-appengine@googlegroups.com.
>> To unsubscribe from this group, send email to
>> google-appengine+unsubscr...@googlegroups.com.
>> For more options, visit this group at
>> http://groups.google.com/group/google-appengine?hl=en.
>>
>
>
> --
> You received this message because you are subscribed to the Google Groups
> "Google App Engine" group.
> To post to this group, send email to google-appengine@googlegroups.com.
> To unsubscribe from this group, send email to
> google-appengine+unsubscr...@googlegroups.com.
> For more options, visit this group at
> http://groups.google.com/group/google-appengine?hl=en.
>
>
>  --
> You received this message because you are subscribed to the Google Groups
> "Google App Engine" group.
> To post to this group, send email to google-appengine@googlegroups.com.
> To unsubscribe from this group, send email to
> google-appengine+unsubscr...@googlegroups.com.
> For more options, visit this group at
> http://groups.google.com/group/google-appengine?hl=en.
>

-- 
You received this message because you are subscribed to the Google Groups 
"Google App Engine" group.
To post to this group, send email to google-appengine@googlegroups.com.
To unsubscribe from this group, send email to 
google-appengine+unsubscr...@googlegroups.com.
For more options, visit this group at 
http://groups.google.com/group/google-appengine?hl=en.



Re: [google-appengine] Re: URGENT: google checkout for usage i dont know where it comes from.

2011-11-15 Thread Gregory D'alesandre
Yes, you need to disable billing for an app in order to not be charged, no
disable the app itself.  This should've been better documented.

Greg

On Tue, Nov 15, 2011 at 3:55 PM, bFlood  wrote:

> greg
>
> are disabled apps being billed the $2.10? I've just received 6 bills
> in a row, all for disabled apps
>
> brian
>
> On Nov 15, 5:47 pm, Logan  wrote:
> > On Nov 14, 3:07 pm, "Gregory D'alesandre"  wrote:
> >
> > > Hi Andreas,
> >
> > > If you have billing enabled App Engine will now charge you $2.10/week
> as a
> > > minimum spend.  Above $2.10 we will charge you for what you use.  If
> you
> > > don't need to go beyond the free quota, it might make more sense to
> disable
> > > billing on your application.  More information can be found here:
> http://code.google.com/appengine/kb/billing.html#nine_dollar_month_fe...
> >
> > I just got billed for two of my idle apps consuming trivial resources.
> > I don't recall ever turning on billing for anything, and now I can't
> > turn it off despite my card already being charged. I'm not going to
> > lose sleep over $4.20, but I'm wondering if I did something in the
> > past that subtly turned this on? I also want to be able to change this
> > setting NOW.
>
> --
> You received this message because you are subscribed to the Google Groups
> "Google App Engine" group.
> To post to this group, send email to google-appengine@googlegroups.com.
> To unsubscribe from this group, send email to
> google-appengine+unsubscr...@googlegroups.com.
> For more options, visit this group at
> http://groups.google.com/group/google-appengine?hl=en.
>
>

-- 
You received this message because you are subscribed to the Google Groups 
"Google App Engine" group.
To post to this group, send email to google-appengine@googlegroups.com.
To unsubscribe from this group, send email to 
google-appengine+unsubscr...@googlegroups.com.
For more options, visit this group at 
http://groups.google.com/group/google-appengine?hl=en.



Re: [google-appengine] Re: URGENT: google checkout for usage i dont know where it comes from.

2011-11-16 Thread Gregory D'alesandre
We are working on fixing up the documentation now to make that more clear.

Greg

On Wed, Nov 16, 2011 at 6:36 AM, bFlood  wrote:

> good point joshua. a heads up would have been nice but that does make
> sense
>
> On Nov 16, 9:31 am, Joshua Smith  wrote:
> > Well, they have a point about storage. I don't want my data to disappear
> if I disable my app, and they deserve to get paid for the storage those
> disabled apps are using.
> >
> > On Nov 16, 2011, at 9:27 AM, andreas schmid wrote:
> >
> >
> >
> >
> >
> >
> >
> > > are you kidding me??
> > > disabled app and still charged?? this is a joke
> >
> > > c'mon google guys
> >
> > > On Nov 15, 2011, at 2:44 PM, Riley wrote:
> >
> > >> This happened to me, too - if you follow the links in the checkout
> receipt for long enough you eventually get to something with the appid
> buried in a description.
> >
> > >> In my case, the app was disabled, but I hadn't disabled billing
> separately, so I was still charged.  Whoops!
> >
> > >> --
> > >> You received this message because you are subscribed to the Google
> Groups "Google App Engine" group.
> > >> To view this discussion on the web visithttps://
> groups.google.com/d/msg/google-appengine/-/fRmkmWeXCPcJ.
> > >> To post to this group, send email to
> google-appengine@googlegroups.com.
> > >> To unsubscribe from this group, send email to
> google-appengine+unsubscr...@googlegroups.com.
> > >> For more options, visit this group athttp://
> groups.google.com/group/google-appengine?hl=en.
> >
> > > --
> > > You received this message because you are subscribed to the Google
> Groups "Google App Engine" group.
> > > To post to this group, send email to google-appengine@googlegroups.com
> .
> > > To unsubscribe from this group, send email to
> google-appengine+unsubscr...@googlegroups.com.
> > > For more options, visit this group athttp://
> groups.google.com/group/google-appengine?hl=en.
>
> --
> You received this message because you are subscribed to the Google Groups
> "Google App Engine" group.
> To post to this group, send email to google-appengine@googlegroups.com.
> To unsubscribe from this group, send email to
> google-appengine+unsubscr...@googlegroups.com.
> For more options, visit this group at
> http://groups.google.com/group/google-appengine?hl=en.
>
>

-- 
You received this message because you are subscribed to the Google Groups 
"Google App Engine" group.
To post to this group, send email to google-appengine@googlegroups.com.
To unsubscribe from this group, send email to 
google-appengine+unsubscr...@googlegroups.com.
For more options, visit this group at 
http://groups.google.com/group/google-appengine?hl=en.



Re: [google-appengine] Re: URGENT: google checkout for usage i dont know where it comes from.

2011-11-23 Thread Gregory D'alesandre
Thanks for the suggestion, but we did precisely that.  We sent 2 emails (1
was a few months before the change and the other was 1 week before the
change) to all app owners before the new pricing was put into place to let
them know that these changes were happening.

Greg D'Alesandre
Senior Product Manager, Google App Engine

On Wed, Nov 23, 2011 at 1:08 PM, mouseclicker wrote:

> It also would have been a trivial exercise to send out a notification
> email to all owners of apps which have billing enabled that they will be
> charged soon unless billing settings are changed BEFORE the new pricing
> model gets activated. This probably would have saved lots of trouble with
> forgotten apps that just wanted to test the datastore. Things like this do
> not increase my confidence in this platform. Customer friendly is different.
>
>  --
> You received this message because you are subscribed to the Google Groups
> "Google App Engine" group.
> To view this discussion on the web visit
> https://groups.google.com/d/msg/google-appengine/-/qYp2LyZ1bmQJ.
>
> To post to this group, send email to google-appengine@googlegroups.com.
> To unsubscribe from this group, send email to
> google-appengine+unsubscr...@googlegroups.com.
> For more options, visit this group at
> http://groups.google.com/group/google-appengine?hl=en.
>

-- 
You received this message because you are subscribed to the Google Groups 
"Google App Engine" group.
To post to this group, send email to google-appengine@googlegroups.com.
To unsubscribe from this group, send email to 
google-appengine+unsubscr...@googlegroups.com.
For more options, visit this group at 
http://groups.google.com/group/google-appengine?hl=en.



Re: [google-appengine] Re: URGENT: google checkout for usage i dont know where it comes from.

2011-11-25 Thread Andrin von Rechenberg
+1 to add app-id to the invoices.

On Wed, Nov 23, 2011 at 11:32 PM, Gregory D'alesandre wrote:

> Thanks for the suggestion, but we did precisely that.  We sent 2 emails (1
> was a few months before the change and the other was 1 week before the
> change) to all app owners before the new pricing was put into place to let
> them know that these changes were happening.
>
> Greg D'Alesandre
> Senior Product Manager, Google App Engine
>
> On Wed, Nov 23, 2011 at 1:08 PM, mouseclicker wrote:
>
>> It also would have been a trivial exercise to send out a notification
>> email to all owners of apps which have billing enabled that they will be
>> charged soon unless billing settings are changed BEFORE the new pricing
>> model gets activated. This probably would have saved lots of trouble with
>> forgotten apps that just wanted to test the datastore. Things like this do
>> not increase my confidence in this platform. Customer friendly is different.
>>
>>  --
>> You received this message because you are subscribed to the Google Groups
>> "Google App Engine" group.
>> To view this discussion on the web visit
>> https://groups.google.com/d/msg/google-appengine/-/qYp2LyZ1bmQJ.
>>
>> To post to this group, send email to google-appengine@googlegroups.com.
>> To unsubscribe from this group, send email to
>> google-appengine+unsubscr...@googlegroups.com.
>> For more options, visit this group at
>> http://groups.google.com/group/google-appengine?hl=en.
>>
>
>  --
> You received this message because you are subscribed to the Google Groups
> "Google App Engine" group.
> To post to this group, send email to google-appengine@googlegroups.com.
> To unsubscribe from this group, send email to
> google-appengine+unsubscr...@googlegroups.com.
> For more options, visit this group at
> http://groups.google.com/group/google-appengine?hl=en.
>

-- 
You received this message because you are subscribed to the Google Groups 
"Google App Engine" group.
To post to this group, send email to google-appengine@googlegroups.com.
To unsubscribe from this group, send email to 
google-appengine+unsubscr...@googlegroups.com.
For more options, visit this group at 
http://groups.google.com/group/google-appengine?hl=en.