Re: add-ons not being saved

2009-10-12 Thread Pedro Belo

Hi Shane,

We just fixed this issue. You should be able to install custom domains
from the resources page now.

Thanks!
Pedro

On Sat, Oct 10, 2009 at 8:02 PM, Shane Becker
 wrote:
>
> https://heroku.com/myapps/lessthanthree/resources
>
> Check "Custom Domains" to "On"
>
> Click "Save and Apply"
>
> Message: "App settings applied."
>
> Scroll down "Custom Domains" is set to off.
>
> Help?
>
> Thanks
> Shane
>
> >
>

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Re: Nightly Backups or Don't Learn the Hard Way

2009-10-12 Thread Jim Gilliam
It never occurred to me that the unlimited bundles were a backup strategy.
It's probably because the resources form says "nightly backup soon" - which
indicates that bundles aren't backup, and that backup isn't available yet.

People tend to keep a rolling 7 days of db backup, at least I do.  Having
that as like a $5/mo option, separate from single bundle or unlimited
bundles, would probably be used a lot.  If the heroku costs are pretty much
just S3, having it super cheap (or even free) if you supply your own S3,
would be awesome.

Jim

On Mon, Oct 12, 2009 at 10:36 AM, Oren Teich  wrote:

>
> Coincidentally, we've been working on documenting our security
> policies (both how we treat your data as well as how we protect it).
> This Danger/MS kerfufle shows me I can't get it out soon enough.
>
> In brief, there's two different aspects to this.
>
> 1) protection we provide.  We provide disaster recovery of all data.
> All database data is stored in a Raid 10 configuration.  This provides
> us a huge amount of resiliancy in case of individual hardware failure
> on Amazon's side.  In addition, all data in the database is backed up
> once every 24 hours to Amazon S3.  These backups are stored in
> different availability zones to ensure no SPOF (single point of
> failure).  The backups are provided for disaster recovery only at this
> time - they are not there to help individual application developers
> recover.  This is mostly due to process, not capability.  We're
> backing up the data in aggregate, so it's a few minutes of work to
> restore an entire DB, but a few hours of work to restore an individual
> app.
>
> 2) Protection we enable.  Bundles are the best way for an individual
> app owner to backup their entire app - git, database, etc.  These
> enable you to either store the data on our S3 account (with unlimited
> bundles), or download them to your local machine.  One common pattern
> is to have cron on your mac automatically capture them for you and
> download the next day.  We've had surprisingly little adoption of the
> unlimited_bundles add-on, and also not too much feedback on how we can
> specifically improve the experiece.  One obvious way would be to auto-
> capture at a regular time, perhaps as part of the cron addon.
>
> Oren
>
> On Oct 12, 2009, at 6:11 AM, Chap wrote:
>
> >
> > I'm sure we've all heard the news of Danger/MS loosing all their
> > sidekicker's data.
> >
> > Which gets me thinking, what are you guys doing for backup? The
> > bundles seem cool, but it would be nice if there was some automated
> > way of creating them and downloading them on a regular basis. Not that
> > I don't trust the cloud...
> >
> >
> > >
>
>
> >
>

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Re: Nightly Backups or Don't Learn the Hard Way

2009-10-12 Thread Carl Fyffe

Regarding the bundles not being adopted... I never understood their
benefit. I just returned to the docs to see if I missed something...
There isn't anything there. No explanation of what they are or how
they should be used. There is a mention of them in the Backups section
of Import/Export but that is it. If Bundles are the primary means of
doing backups then they deserve a full section by themselves.

If there is something there and I missed it, then that means it isn't
in the right place or needs better marketing. And I am not alone
because it isn't being used. However, backups are not on many
developer's minds until something awful happens. I would bet you guys
would see improved use after the Danger/MS mess if you A) actually had
something to save the day and B) advertised it better.

I always kinda had the feeling that Bundles were the "little red
button" that I didn't ask about.

>From the Fifth Element:
Zorg: I hate warriors, too narrow-minded. I'll tell you what I do like
though: a killer, a dyed-in-the-wool killer. Cold blooded, clean,
methodical and thorough. Now a real killer, when he picked up the
ZF-1, would've immediately asked about the little red button on the
bottom of the gun.

On Mon, Oct 12, 2009 at 1:36 PM, Oren Teich  wrote:
>
> Coincidentally, we've been working on documenting our security
> policies (both how we treat your data as well as how we protect it).
> This Danger/MS kerfufle shows me I can't get it out soon enough.
>
> In brief, there's two different aspects to this.
>
> 1) protection we provide.  We provide disaster recovery of all data.
> All database data is stored in a Raid 10 configuration.  This provides
> us a huge amount of resiliancy in case of individual hardware failure
> on Amazon's side.  In addition, all data in the database is backed up
> once every 24 hours to Amazon S3.  These backups are stored in
> different availability zones to ensure no SPOF (single point of
> failure).  The backups are provided for disaster recovery only at this
> time - they are not there to help individual application developers
> recover.  This is mostly due to process, not capability.  We're
> backing up the data in aggregate, so it's a few minutes of work to
> restore an entire DB, but a few hours of work to restore an individual
> app.
>
> 2) Protection we enable.  Bundles are the best way for an individual
> app owner to backup their entire app - git, database, etc.  These
> enable you to either store the data on our S3 account (with unlimited
> bundles), or download them to your local machine.  One common pattern
> is to have cron on your mac automatically capture them for you and
> download the next day.  We've had surprisingly little adoption of the
> unlimited_bundles add-on, and also not too much feedback on how we can
> specifically improve the experiece.  One obvious way would be to auto-
> capture at a regular time, perhaps as part of the cron addon.
>
> Oren
>
> On Oct 12, 2009, at 6:11 AM, Chap wrote:
>
>>
>> I'm sure we've all heard the news of Danger/MS loosing all their
>> sidekicker's data.
>>
>> Which gets me thinking, what are you guys doing for backup? The
>> bundles seem cool, but it would be nice if there was some automated
>> way of creating them and downloading them on a regular basis. Not that
>> I don't trust the cloud...
>>
>>
>> >
>
>
> >
>

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Re: Nightly Backups or Don't Learn the Hard Way

2009-10-12 Thread Oren Teich

Coincidentally, we've been working on documenting our security  
policies (both how we treat your data as well as how we protect it).   
This Danger/MS kerfufle shows me I can't get it out soon enough.

In brief, there's two different aspects to this.

1) protection we provide.  We provide disaster recovery of all data.   
All database data is stored in a Raid 10 configuration.  This provides  
us a huge amount of resiliancy in case of individual hardware failure  
on Amazon's side.  In addition, all data in the database is backed up  
once every 24 hours to Amazon S3.  These backups are stored in  
different availability zones to ensure no SPOF (single point of  
failure).  The backups are provided for disaster recovery only at this  
time - they are not there to help individual application developers  
recover.  This is mostly due to process, not capability.  We're  
backing up the data in aggregate, so it's a few minutes of work to  
restore an entire DB, but a few hours of work to restore an individual  
app.

2) Protection we enable.  Bundles are the best way for an individual  
app owner to backup their entire app - git, database, etc.  These  
enable you to either store the data on our S3 account (with unlimited  
bundles), or download them to your local machine.  One common pattern  
is to have cron on your mac automatically capture them for you and  
download the next day.  We've had surprisingly little adoption of the  
unlimited_bundles add-on, and also not too much feedback on how we can  
specifically improve the experiece.  One obvious way would be to auto- 
capture at a regular time, perhaps as part of the cron addon.

Oren

On Oct 12, 2009, at 6:11 AM, Chap wrote:

>
> I'm sure we've all heard the news of Danger/MS loosing all their
> sidekicker's data.
>
> Which gets me thinking, what are you guys doing for backup? The
> bundles seem cool, but it would be nice if there was some automated
> way of creating them and downloading them on a regular basis. Not that
> I don't trust the cloud...
>
>
> >


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Nightly Backups or Don't Learn the Hard Way

2009-10-12 Thread Chap

I'm sure we've all heard the news of Danger/MS loosing all their
sidekicker's data.

Which gets me thinking, what are you guys doing for backup? The
bundles seem cool, but it would be nice if there was some automated
way of creating them and downloading them on a regular basis. Not that
I don't trust the cloud...


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