Possible to turn custom error pages *off*?

2012-05-11 Thread Aseem Kishore
Hi guys,

I'm new to Heroku, so apologies if this has been covered before (searched
the group and didn't find anything).

The subject says it all, but I also posted this question on Stack Overflow
with more detail:

http://stackoverflow.com/questions/10551393/heroku-possible-to-turn-custom-error-pages-off

Thanks in advance for any help! =)

Aseem

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Re: Custom Error Pages problem

2010-12-22 Thread Adam Wiggins
Thanks for the report Joseph, we'll look into it.

Adam

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Custom Error Pages problem

2010-12-22 Thread Joseph Palermo
The custom error pages solution puts our content in an iframe, and
that iframe has a height=100%

This does not work in all browsers.  In Firefox the iframe is only
~100px tall no matter the size of my window.

To size an iframe to its content (or to the browser window more
likely), you'll have to use javascript in the custom error pages
solution.

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Re: Custom error pages, we *really* need them

2010-09-17 Thread marcel
+1 for iframe/javascript solution

I feel like the same system could be used to improve the custom
maintenance mode page as well.

I tested it out on my staging app the other day, and it took 15
minutes before the ugly default page was replaced by my custom page.
Thats just too long! My biggest downtime for a production migration so
far downtime is less than 5 minutes, which means nobody will ever see
my custom page.

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Re: Custom error pages, we *really* need them

2010-09-16 Thread Michael Dwan
+1 -- I've been waiting for this one for a loong time.

On Sep 16, 2:06 am, Daniele  wrote:
> A separate branch or a dedicated folder are not a solutions.
> When a system wide problem occurs (as 2 days ago) the dyno grid and
> probably the routing mesh too are broken, so all the "logic" part of
> the system is unavailable. Heroku can only serve a generic page.
> Perhaps it can personalize it with the request headers (es. domain
> name) but no more.
> So an iframe or an ajax setup is the only way.
>
> Different address for the message 'backlogged to deep" that could be
> personalized using a specific folder/file. But we have to point out
> when it pop up: during the system's problem phase I get a lot of these
> messages while the git repo was not probably accessible. So I will
> prefer an iframe/ajax solution in this case too.
>
> Daniele
>
> On Sep 15, 7:19 pm, Mike Abner  wrote:
>
>
>
> > Why have a separate branch?  Heroku can just tell us where to put them
> > in the folder hierarchy and they'll grab them from there.

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Re: Custom error pages, we *really* need them

2010-09-16 Thread Daniele
A separate branch or a dedicated folder are not a solutions.
When a system wide problem occurs (as 2 days ago) the dyno grid and
probably the routing mesh too are broken, so all the "logic" part of
the system is unavailable. Heroku can only serve a generic page.
Perhaps it can personalize it with the request headers (es. domain
name) but no more.
So an iframe or an ajax setup is the only way.

Different address for the message 'backlogged to deep" that could be
personalized using a specific folder/file. But we have to point out
when it pop up: during the system's problem phase I get a lot of these
messages while the git repo was not probably accessible. So I will
prefer an iframe/ajax solution in this case too.

Daniele

On Sep 15, 7:19 pm, Mike Abner  wrote:
> Why have a separate branch?  Heroku can just tell us where to put them
> in the folder hierarchy and they'll grab them from there.

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Re: Custom error pages, we *really* need them

2010-09-15 Thread Mike Abner
Why have a separate branch?  Heroku can just tell us where to put them
in the folder hierarchy and they'll grab them from there.

If I were designing this I'd say to create a top level directory in
your project called "errors" or "heroku_error_pages" or something like
that.  Then name you're files like you do for rails error
pages...500.html, etc.

When you deploy I'd take those pages and copy them to a static html
host server while renaming them to _error_xxx.html.

Then the heroku infrastructure could simply redirect to that location
instead of returning the generic error pages.  Heroku knows which
error it is and it knows what application was being accessed, so this
should be relatively simple.

I live across the street.  Want me to come in and implement it real quick?  ;o)

Mike

On Wed, Sep 15, 2010 at 10:00 AM, David Balatero  wrote:
> I've suggested in the past having a separate branch in your repo called
> "errorpages" or something, which has a few static HTML pages. Push that
> branch to Heroku, and it can use those files to serve errors.
> On Wed, Sep 15, 2010 at 7:58 AM, Daniel Spangenberg
>  wrote:
>>
>> I  like the idea too,
>> but maybe I don't wan't to set up an extra heroku app or shared host for
>> an static html page only,
>> maybe it would be nice if you can choose to take the iframe and a
>> textinput, where you can insert plain html.
>> Daniel
>> Am 15.09.2010 um 16:55 schrieb Adrian Cuadros:
>>
>> + 1 on this also. like the idea about the iframe
>>
>> On Wed, Sep 15, 2010 at 9:02 AM, Jeff Schmitz
>>  wrote:
>>>
>>> +1 Maybe the generic page could be a fail Koi
>>>
>>> On Wed, Sep 15, 2010 at 7:31 AM, Daniele  wrote:

 Hi,
 as you can see from the status page in the past 2 days Heroku had a
 lot of problems that resulted in "Timeout connection" and "Backlog Too
 Deep" error pages. This two pages have a message specifically
 addressed to the administrator that is not acceptable in a production
 site. We need to have personalized pages. Same logic about the Heroku
 Ouchie Page of course!

 If this is not possible immediately a quick hack could be to have a
 really generic "white-label" page (multilingual would be appreciated)
 and put all the system message in an html comment. We are tech guys,
 right? Is not a problem to look at the source to find out what is
 happening. This seems clever that show a ugly error message to
 everyone.

 Finally as I already suggested in another discussion:
 A simple solution for more personalization without the need to access
 any preferences could be to have a full page iframe inside the
 heroku's error page pointing to
 http://error./.html
 The admin has to create a third/fourth level domain, point it to a
 different server and create the personalized pages.
 So every  application can have an error page/backup application to
 handle the down. A js can check for the domain existence and switch to
 a plain txt message if it is not set.

 I'd love to get feedback on these ideas by Heroku guys. Thank you.

 Daniele

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>>
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Re: Custom error pages, we *really* need them

2010-09-15 Thread David Balatero
I've suggested in the past having a separate branch in your repo called
"errorpages" or something, which has a few static HTML pages. Push that
branch to Heroku, and it can use those files to serve errors.

On Wed, Sep 15, 2010 at 7:58 AM, Daniel Spangenberg <
daniel.spangenb...@googlemail.com> wrote:

> I  like the idea too,
> but maybe I don't wan't to set up an extra heroku app or shared host for an
> static html page only,
> maybe it would be nice if you can choose to take the iframe and a
> textinput, where you can insert plain html.
>
> Daniel
>
> Am 15.09.2010 um 16:55 schrieb Adrian Cuadros:
>
> + 1 on this also. like the idea about the iframe
>
> On Wed, Sep 15, 2010 at 9:02 AM, Jeff Schmitz  > wrote:
>
>> +1 Maybe the generic page could be a fail Koi
>>
>>
>> On Wed, Sep 15, 2010 at 7:31 AM, Daniele  wrote:
>>
>>> Hi,
>>> as you can see from the status page in the past 2 days Heroku had a
>>> lot of problems that resulted in "Timeout connection" and "Backlog Too
>>> Deep" error pages. This two pages have a message specifically
>>> addressed to the administrator that is not acceptable in a production
>>> site. We need to have personalized pages. Same logic about the Heroku
>>> Ouchie Page of course!
>>>
>>> If this is not possible immediately a quick hack could be to have a
>>> really generic "white-label" page (multilingual would be appreciated)
>>> and put all the system message in an html comment. We are tech guys,
>>> right? Is not a problem to look at the source to find out what is
>>> happening. This seems clever that show a ugly error message to
>>> everyone.
>>>
>>> Finally as I already suggested in another discussion:
>>> A simple solution for more personalization without the need to access
>>> any preferences could be to have a full page iframe inside the
>>> heroku's error page pointing to http://error
>>> ./.html
>>> The admin has to create a third/fourth level domain, point it to a
>>> different server and create the personalized pages.
>>> So every  application can have an error page/backup application to
>>> handle the down. A js can check for the domain existence and switch to
>>> a plain txt message if it is not set.
>>>
>>> I'd love to get feedback on these ideas by Heroku guys. Thank you.
>>>
>>> Daniele
>>>
>>> --
>>> You received this message because you are subscribed to the Google Groups
>>> "Heroku" group.
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>>> .
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>>> http://groups.google.com/group/heroku?hl=en.
>>>
>>>
>>
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>
>
>
> --
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> adr...@rutanet.com
> (+521) 8116848310
>
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Re: Custom error pages, we *really* need them

2010-09-15 Thread Daniel Spangenberg
I  like the idea too,
but maybe I don't wan't to set up an extra heroku app or shared host for an 
static html page only,
maybe it would be nice if you can choose to take the iframe and a textinput, 
where you can insert plain html.

Daniel

Am 15.09.2010 um 16:55 schrieb Adrian Cuadros:

> + 1 on this also. like the idea about the iframe
> 
> On Wed, Sep 15, 2010 at 9:02 AM, Jeff Schmitz  
> wrote:
> +1 Maybe the generic page could be a fail Koi
> 
> 
> On Wed, Sep 15, 2010 at 7:31 AM, Daniele  wrote:
> Hi,
> as you can see from the status page in the past 2 days Heroku had a
> lot of problems that resulted in "Timeout connection" and "Backlog Too
> Deep" error pages. This two pages have a message specifically
> addressed to the administrator that is not acceptable in a production
> site. We need to have personalized pages. Same logic about the Heroku
> Ouchie Page of course!
> 
> If this is not possible immediately a quick hack could be to have a
> really generic "white-label" page (multilingual would be appreciated)
> and put all the system message in an html comment. We are tech guys,
> right? Is not a problem to look at the source to find out what is
> happening. This seems clever that show a ugly error message to
> everyone.
> 
> Finally as I already suggested in another discussion:
> A simple solution for more personalization without the need to access
> any preferences could be to have a full page iframe inside the
> heroku's error page pointing to 
> http://error./.html
> The admin has to create a third/fourth level domain, point it to a
> different server and create the personalized pages.
> So every  application can have an error page/backup application to
> handle the down. A js can check for the domain existence and switch to
> a plain txt message if it is not set.
> 
> I'd love to get feedback on these ideas by Heroku guys. Thank you.
> 
> Daniele
> 
> --
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> 
> 
> 
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> 
> 
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> 
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Re: Custom error pages, we *really* need them

2010-09-15 Thread Adrian Cuadros
+ 1 on this also. like the idea about the iframe

On Wed, Sep 15, 2010 at 9:02 AM, Jeff Schmitz
wrote:

> +1 Maybe the generic page could be a fail Koi
>
>
> On Wed, Sep 15, 2010 at 7:31 AM, Daniele  wrote:
>
>> Hi,
>> as you can see from the status page in the past 2 days Heroku had a
>> lot of problems that resulted in "Timeout connection" and "Backlog Too
>> Deep" error pages. This two pages have a message specifically
>> addressed to the administrator that is not acceptable in a production
>> site. We need to have personalized pages. Same logic about the Heroku
>> Ouchie Page of course!
>>
>> If this is not possible immediately a quick hack could be to have a
>> really generic "white-label" page (multilingual would be appreciated)
>> and put all the system message in an html comment. We are tech guys,
>> right? Is not a problem to look at the source to find out what is
>> happening. This seems clever that show a ugly error message to
>> everyone.
>>
>> Finally as I already suggested in another discussion:
>> A simple solution for more personalization without the need to access
>> any preferences could be to have a full page iframe inside the
>> heroku's error page pointing to http://error
>> ./.html
>> The admin has to create a third/fourth level domain, point it to a
>> different server and create the personalized pages.
>> So every  application can have an error page/backup application to
>> handle the down. A js can check for the domain existence and switch to
>> a plain txt message if it is not set.
>>
>> I'd love to get feedback on these ideas by Heroku guys. Thank you.
>>
>> Daniele
>>
>> --
>> You received this message because you are subscribed to the Google Groups
>> "Heroku" group.
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>>
>>
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Re: Custom error pages, we *really* need them

2010-09-15 Thread Jeff Schmitz
+1 Maybe the generic page could be a fail Koi

On Wed, Sep 15, 2010 at 7:31 AM, Daniele  wrote:

> Hi,
> as you can see from the status page in the past 2 days Heroku had a
> lot of problems that resulted in "Timeout connection" and "Backlog Too
> Deep" error pages. This two pages have a message specifically
> addressed to the administrator that is not acceptable in a production
> site. We need to have personalized pages. Same logic about the Heroku
> Ouchie Page of course!
>
> If this is not possible immediately a quick hack could be to have a
> really generic "white-label" page (multilingual would be appreciated)
> and put all the system message in an html comment. We are tech guys,
> right? Is not a problem to look at the source to find out what is
> happening. This seems clever that show a ugly error message to
> everyone.
>
> Finally as I already suggested in another discussion:
> A simple solution for more personalization without the need to access
> any preferences could be to have a full page iframe inside the
> heroku's error page pointing to http://error
> ./.html
> The admin has to create a third/fourth level domain, point it to a
> different server and create the personalized pages.
> So every  application can have an error page/backup application to
> handle the down. A js can check for the domain existence and switch to
> a plain txt message if it is not set.
>
> I'd love to get feedback on these ideas by Heroku guys. Thank you.
>
> Daniele
>
> --
> You received this message because you are subscribed to the Google Groups
> "Heroku" group.
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>

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Custom error pages, we *really* need them

2010-09-15 Thread Daniele
Hi,
as you can see from the status page in the past 2 days Heroku had a
lot of problems that resulted in "Timeout connection" and "Backlog Too
Deep" error pages. This two pages have a message specifically
addressed to the administrator that is not acceptable in a production
site. We need to have personalized pages. Same logic about the Heroku
Ouchie Page of course!

If this is not possible immediately a quick hack could be to have a
really generic "white-label" page (multilingual would be appreciated)
and put all the system message in an html comment. We are tech guys,
right? Is not a problem to look at the source to find out what is
happening. This seems clever that show a ugly error message to
everyone.

Finally as I already suggested in another discussion:
A simple solution for more personalization without the need to access
any preferences could be to have a full page iframe inside the
heroku's error page pointing to 
http://error./.html
The admin has to create a third/fourth level domain, point it to a
different server and create the personalized pages.
So every  application can have an error page/backup application to
handle the down. A js can check for the domain existence and switch to
a plain txt message if it is not set.

I'd love to get feedback on these ideas by Heroku guys. Thank you.

Daniele

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Re: Custom Error Pages

2010-08-06 Thread David Balatero
What if there was a special branch in your app's repo called "error-pages"
or something, similar to Github's gh-pages branch. That branch would ONLY
have things like 500.html, 404.html, etc.

Those static pages could then pushed somewhere other than the dynos, and
served in case of dyno issues.

On Fri, Aug 6, 2010 at 9:30 AM, James Bracy  wrote:

> +1, especially for the backlog to deep.
>
> On Fri, Aug 6, 2010 at 4:54 AM, Idris  wrote:
> > +1 for this feature.  If we could just upload static HTML pages for
> > the different possible heroku errors, that would be great.  It's
> > unacceptable for a Heroku branded error to come up no matter what the
> > error is.
> >
> > On Aug 6, 6:41 am, Tomaž Žlender  wrote:
> >> +1 for this feature.
> >>
> >> On Jul 27, 6:20 am, daniel hoey  wrote:
> >>
> >>
> >>
> >> > Is there anyway to use our own error pages instead of the Heroku
> >> > ones?
> >
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> >
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Re: Custom Error Pages

2010-08-06 Thread James Bracy
+1, especially for the backlog to deep.

On Fri, Aug 6, 2010 at 4:54 AM, Idris  wrote:
> +1 for this feature.  If we could just upload static HTML pages for
> the different possible heroku errors, that would be great.  It's
> unacceptable for a Heroku branded error to come up no matter what the
> error is.
>
> On Aug 6, 6:41 am, Tomaž Žlender  wrote:
>> +1 for this feature.
>>
>> On Jul 27, 6:20 am, daniel hoey  wrote:
>>
>>
>>
>> > Is there anyway to use our own error pages instead of the Heroku
>> > ones?
>
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Re: Custom Error Pages

2010-08-06 Thread Idris
+1 for this feature.  If we could just upload static HTML pages for
the different possible heroku errors, that would be great.  It's
unacceptable for a Heroku branded error to come up no matter what the
error is.

On Aug 6, 6:41 am, Tomaž Žlender  wrote:
> +1 for this feature.
>
> On Jul 27, 6:20 am, daniel hoey  wrote:
>
>
>
> > Is there anyway to use our own error pages instead of the Heroku
> > ones?

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Re: Custom Error Pages

2010-08-06 Thread Neil Middleton
I'd also like to see ways of customising the backlog too deep, and timeout
pages too - it's not great for a user to see pages from a seemingly random
place when things aren't behaving as they should.

N

2010/8/6 Tomaž Žlender 

> +1 for this feature.
>
> On Jul 27, 6:20 am, daniel hoey  wrote:
> > Is there anyway to use our own error pages instead of the Heroku
> > ones?
>
> --
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Re: Custom Error Pages

2010-08-06 Thread Tomaž Žlender
+1 for this feature.

On Jul 27, 6:20 am, daniel hoey  wrote:
> Is there anyway to use our own error pages instead of the Heroku
> ones?

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Re: Custom Error Pages

2010-08-05 Thread Daniele

+1 for the unbranded page

A simple solution for more personalization without the need to access
any preferences could be to have a full page iframe inside the
heroku's error page pointing to http://error..
So every  application can have an error page/backup application to
handle the down.
A js can check for the domain existence and switch to a plain txt
message if it is not set.

On 5 Ago, 22:46, James Miller  wrote:

> That said, I agree there's no reason for there to be Heroku branding
> in there.  Just a simple, unbranded page for this status would be a
> great start.

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Re: Custom Error Pages

2010-08-05 Thread James Miller
I'm guessing it would be tough for Heroku to implement custom error
pages since when they're needed there's a problem with the stack that
prevents routing to apps/accounts.

That said, I agree there's no reason for there to be Heroku branding
in there.  Just a simple, unbranded page for this status would be a
great start.


On Aug 5, 12:38 pm, Adrian Cuadros  wrote:
> I think we are all referring to the ouchie guy.
>
> Specifically when the heroku status is yellow and the apps just dont work.
>
>
>
>
>
> On Wed, Aug 4, 2010 at 3:31 AM, John Beynon  wrote:
> > what errors are you referring too? You can change any Rails errors to
> > custom errors - are you talking about the Back Log too deep messages
> > and/or the 'Ouchie Guy'. You could argue that the BackLog too deep
> > message isn't an error at all though.
>
> > John.
>
> > On Jul 27, 5:20 am, daniel hoey  wrote:
> > > Is there anyway to use our own error pages instead of the Heroku
> > > ones?
>
> > --
> > You received this message because you are subscribed to the Google Groups
> > "Heroku" group.
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> > To unsubscribe from this group, send email to
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> > .
> > For more options, visit this group at
> >http://groups.google.com/group/heroku?hl=en.
>
> --
> Adrian Cuadros
> adr...@rutanet.com
> (+521) 8116848310

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Re: Custom Error Pages

2010-08-05 Thread Adrian Cuadros
I think we are all referring to the ouchie guy.

Specifically when the heroku status is yellow and the apps just dont work.

On Wed, Aug 4, 2010 at 3:31 AM, John Beynon  wrote:

> what errors are you referring too? You can change any Rails errors to
> custom errors - are you talking about the Back Log too deep messages
> and/or the 'Ouchie Guy'. You could argue that the BackLog too deep
> message isn't an error at all though.
>
> John.
>
> On Jul 27, 5:20 am, daniel hoey  wrote:
> > Is there anyway to use our own error pages instead of the Heroku
> > ones?
>
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>
>


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Re: Custom Error Pages

2010-08-05 Thread John Beynon
what errors are you referring too? You can change any Rails errors to
custom errors - are you talking about the Back Log too deep messages
and/or the 'Ouchie Guy'. You could argue that the BackLog too deep
message isn't an error at all though.

John.

On Jul 27, 5:20 am, daniel hoey  wrote:
> Is there anyway to use our own error pages instead of the Heroku
> ones?

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Re: Custom Error Pages

2010-08-03 Thread Adrian Cuadros
We definitely require something like this,

Right now it is very hard dealing with errors. We understand that you
guys are trying to keep as up to date as possible and deeply
appreciate that. But it is a production platform and a custom error
message is the least we can offer our clients when something in heroku
is failing.

On Jul 26, 11:20 pm, daniel hoey  wrote:
> Is there anyway to use our ownerrorpages instead of the Heroku
> ones?

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Custom Error Pages

2010-07-29 Thread daniel hoey

Is there anyway to use our own error pages instead of the Heroku
ones?

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