RE: [Histonet] IMEB
I usually do not respond to postings because I have seen people that may not agree with a posting get roasted by others but I felt like I had to chance it with this posting. I have had many excellent transactions with IMEB and would recommend them to anyone. Their products are trustworthy and their prices are excellent compared to other companies that sell the same products. I have known the owner and several of the reps for many years and have never heard of an incident like this. I too, had to put a deposit down when I made my first order because we did not have an established account with them. I am assuming that you did not have an account already established since they were checking your credit status? It does take time to fill out the paper work and for them to check your credit references. It is that way with almost any new company that you place a large order with. In this day and time trust is a hard thing to come by on a new account. It is terrible that people that may not have used them now have a negative thought in their minds about the company. We all have at some time something that we can find not quite to our liking about any company and I think we need to be careful when we are saying statements like It appears there have only been a couple of successful recent transactions with them. This can be interpreted by some to mean that there have been many negative interactions so stay clear of them. Maybe a lot of their customers do not reply to posting or do not even subscribe to the histonet. Kaye Ryan Histology Manager -Original Message- From: histonet-boun...@lists.utsouthwestern.edu [mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of Sheila Haas Sent: Thursday, April 28, 2011 7:17 AM To: histonet@lists.utsouthwestern.edu Subject: [Histonet] IMEB Thanks to everyone for the feedback on IMEB. It appears there have only been a couple of successful recent transactions with them. Most of the feedback I received was not favorable so it appears the company is in a good bit of disarray for reasons unknown. At this point, I've not gotten a response from the owner regarding the return of our entire deposit but if he actually comes through, I will let you all know. In the mean time, be leary of future transactions with them. Thanks again for the feedback. Sheila Haas Laboratory Supervisor MicroPath Laboratories, Inc. ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet
Re: [Histonet] IMEB
Kaye, I was telling of my situation and asked if others had recent problems. I received many responses with two being positive and most of the others negative (a couple were offering suggestions on how to handle). I have heard this company was very reputable which is why I chose to do business with them in the first place but have since heard that recently things have been quite rocky. I do feel, at this point, that others should be leary before ordering from this company. I'd hate for someone else to be in the same situation as we are, particularly during these difficult economic times (we are out a large sum of money at this point). I also stated that if the issue is resolved, I would let everyone know but up until now it has not been. You are right, we did not have an account with IMEB but what was promised in the beginning is not what played out. I have been in this field for a very long time and realize how the accounting works but I also realize that a full refund is not unreasonable given I jumped through every hoop they requested I jump through. Keep in mind, restocking fees typically occur when items are already shipped or delivered to the customer and they return them. This is not the case here, they have both the item and our money. Again, if this issue is resolved to my satisfaction, I will gladly let everyone know. Sheila Haas From: Kaye Ryan kr...@nfderm.com To: Sheila Haas micropathl...@yahoo.com; histonet@lists.utsouthwestern.edu Sent: Thu, April 28, 2011 10:32:22 AM Subject: RE: [Histonet] IMEB I usually do not respond to postings because I have seen people that may not agree with a posting get roasted by others but I felt like I had to chance it with this posting. I have had many excellent transactions with IMEB and would recommend them to anyone. Their products are trustworthy and their prices are excellent compared to other companies that sell the same products. I have known the owner and several of the reps for many years and have never heard of an incident like this. I too, had to put a deposit down when I made my first order because we did not have an established account with them. I am assuming that you did not have an account already established since they were checking your credit status? It does take time to fill out the paper work and for them to check your credit references. It is that way with almost any new company that you place a large order with. In this day and time trust is a hard thing to come by on a new account. It is terrible that people that may not have used them now have a negative thought in their minds about the company. We all have at some time something that we can find not quite to our liking about any company and I think we need to be careful when we are saying statements like It appears there have only been a couple of successful recent transactions with them. This can be interpreted by some to mean that there have been many negative interactions so stay clear of them. Maybe a lot of their customers do not reply to posting or do not even subscribe to the histonet. Kaye Ryan Histology Manager -Original Message- From: histonet-boun...@lists.utsouthwestern.edu [mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of Sheila Haas Sent: Thursday, April 28, 2011 7:17 AM To: histonet@lists.utsouthwestern.edu Subject: [Histonet] IMEB Thanks to everyone for the feedback on IMEB. It appears there have only been a couple of successful recent transactions with them. Most of the feedback I received was not favorable so it appears the company is in a good bit of disarray for reasons unknown. At this point, I've not gotten a response from the owner regarding the return of our entire deposit but if he actually comes through, I will let you all know. In the mean time, be leary of future transactions with them. Thanks again for the feedback. Sheila Haas Laboratory Supervisor MicroPath Laboratories, Inc. ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet
RE: [Histonet] IMEB
It would clear things up quite a bit if they would simply return her call. Jeanine Bartlett Infectious Diseases Pathology Branch (404) 639-3590 jeanine.bartl...@cdc.hhs.gov -Original Message- From: histonet-boun...@lists.utsouthwestern.edu [mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of sgoe...@mirnarx.com Sent: Thursday, April 28, 2011 10:46 AM To: kr...@nfderm.com; micropathl...@yahoo.com; histonet@lists.utsouthwestern.edu Subject: RE: [Histonet] IMEB I agree Kaye!! IMEB has always gone above and beyond to help me with anything I have ever needed. They even had one of their techs call and help me troubleshoot some equipment that wasn't even theirs! I can never say enough awesome things about Denise either!! She is AWESOME!! Keeps in contact and tries to help out in any way she can!! I bought a used processor from them and a few months later it had an issue. They sent someone to my lab (on their dime by the way) who fixed it on the spot! From the time I called to the time it was fixed was less than 2 days!! It was an old VIP and the repair tech even made his own diagnostic equipment and repair parts! I would recommend this company to anyone (and have!!). It is a shame that one person's bad experience has been broadcast over the histonet for the world to see. With anything in this world there is always going to be one person who has a bad taste in their mouth about something. Because people always yell out the bad and rarely yell out the good here I go...IMEB IS A GREAT COMPANY I will now step down off my box =) Have a Happy Thursday Histo-hotties!! Sarah Goebel, BA, HT(ASCP) Histotechnologist Mirna Therapeutics 2150 Woodward Street Suite 100 Austin, Texas 78744 (512)901-0900 ext. 6912 -Original Message- From: histonet-boun...@lists.utsouthwestern.edu [mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of Kaye Ryan Sent: Thursday, April 28, 2011 9:32 AM To: Sheila Haas; histonet@lists.utsouthwestern.edu Subject: RE: [Histonet] IMEB I usually do not respond to postings because I have seen people that may not agree with a posting get roasted by others but I felt like I had to chance it with this posting. I have had many excellent transactions with IMEB and would recommend them to anyone. Their products are trustworthy and their prices are excellent compared to other companies that sell the same products. I have known the owner and several of the reps for many years and have never heard of an incident like this. I too, had to put a deposit down when I made my first order because we did not have an established account with them. I am assuming that you did not have an account already established since they were checking your credit status? It does take time to fill out the paper work and for them to check your credit references. It is that way with almost any new company that you place a large order with. In this day and time trust is a hard thing to come by on a new account. It is terrible that people that may not have used them now have a negative thought in their minds about the company. We all have at some time something that we can find not quite to our liking about any company and I think we need to be careful when we are saying statements like It appears there have only been a couple of successful recent transactions with them. This can be interpreted by some to mean that there have been many negative interactions so stay clear of them. Maybe a lot of their customers do not reply to posting or do not even subscribe to the histonet. Kaye Ryan Histology Manager -Original Message- From: histonet-boun...@lists.utsouthwestern.edu [mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of Sheila Haas Sent: Thursday, April 28, 2011 7:17 AM To: histonet@lists.utsouthwestern.edu Subject: [Histonet] IMEB Thanks to everyone for the feedback on IMEB. It appears there have only been a couple of successful recent transactions with them. Most of the feedback I received was not favorable so it appears the company is in a good bit of disarray for reasons unknown. At this point, I've not gotten a response from the owner regarding the return of our entire deposit but if he actually comes through, I will let you all know. In the mean time, be leary of future transactions with them. Thanks again for the feedback. Sheila Haas Laboratory Supervisor MicroPath Laboratories, Inc. ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet
RE: [Histonet] IMEB
Kaye: In no way this posting is aimed at roasting yours, not at all, it is just to explain MY philosophy when participating in HistoNet. When I read a posting first I consider if I have something useful to contribute and if that is the case I post my answer and I really do not care if it will follow a consensus, it is my answer based on my experience and from the start I consider that I may be wrong or that others' answers will reflect reality in a better way. The fact that you may have a good commercial experience with IMEB in absolutely no way excludes the possibility that others' experiences could have been disastrous. Additionally, it does not really matter how others have related to this company if the one posting the initial query has had a bad experience. Summing up do as I do: post your answer if you consider will help, and absolutely disregard what others may think of it, and never try to impose your criterion. René J. --- On Thu, 4/28/11, Kaye Ryan kr...@nfderm.com wrote: From: Kaye Ryan kr...@nfderm.com Subject: RE: [Histonet] IMEB To: Sheila Haas micropathl...@yahoo.com, histonet@lists.utsouthwestern.edu Date: Thursday, April 28, 2011, 10:32 AM I usually do not respond to postings because I have seen people that may not agree with a posting get roasted by others but I felt like I had to chance it with this posting. I have had many excellent transactions with IMEB and would recommend them to anyone. Their products are trustworthy and their prices are excellent compared to other companies that sell the same products. I have known the owner and several of the reps for many years and have never heard of an incident like this. I too, had to put a deposit down when I made my first order because we did not have an established account with them. I am assuming that you did not have an account already established since they were checking your credit status? It does take time to fill out the paper work and for them to check your credit references. It is that way with almost any new company that you place a large order with. In this day and time trust is a hard thing to come by on a new account. It is terrible that people that may not have used them now have a negative thought in their minds about the company. We all have at some time something that we can find not quite to our liking about any company and I think we need to be careful when we are saying statements like It appears there have only been a couple of successful recent transactions with them. This can be interpreted by some to mean that there have been many negative interactions so stay clear of them. Maybe a lot of their customers do not reply to posting or do not even subscribe to the histonet. Kaye Ryan Histology Manager -Original Message- From: histonet-boun...@lists.utsouthwestern.edu [mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of Sheila Haas Sent: Thursday, April 28, 2011 7:17 AM To: histonet@lists.utsouthwestern.edu Subject: [Histonet] IMEB Thanks to everyone for the feedback on IMEB. It appears there have only been a couple of successful recent transactions with them. Most of the feedback I received was not favorable so it appears the company is in a good bit of disarray for reasons unknown. At this point, I've not gotten a response from the owner regarding the return of our entire deposit but if he actually comes through, I will let you all know. In the mean time, be leary of future transactions with them. Thanks again for the feedback. Sheila Haas Laboratory Supervisor MicroPath Laboratories, Inc. ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet
RE: [Histonet] IMEB
Since my Navy time I have had two major careers in my life time. Histology and Sales(17 yrs). My experience gained me this prospective: All companies go through periods were everything they do is done right, then a few key people leave and suddenly they can't get out of their own way. Sometimes they figure it out and get back on track and sometimes they don't and fail. I am not familiar with IMEB at all and cannot comment on their status. I will comment on what I always told my staff. It is unforgivable not to call a customer back, no matter how bad the news is. Never lie, that way you don't have to remember what you said the last time you talked to them. Remember this, a bad experience of any kind with us travels faster that a good one. Above all never ever lie to me. We had customers that loved us because we did what we said were going to do and others that hated us because sometimes we just could not get out of our own way. By the way, I left my last sales position because of the President of Sales (minor owner), would not call back customers and would downright lie to them. He was later bought out and terminated. Thus my return to Histology. I think the only point I am trying to make is that there is always two sides to the story. Tom Podawiltz HT (ASCP) Histology Section Head/Laboratory Safety Officer -Original Message- From: histonet-boun...@lists.utsouthwestern.edu [mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of Rene J Buesa Sent: Thursday, April 28, 2011 10:52 AM To: Sheila Haas; histonet@lists.utsouthwestern.edu; Kaye Ryan Subject: RE: [Histonet] IMEB Kaye: In no way this posting is aimed at roasting yours, not at all, it is just to explain MY philosophy when participating in HistoNet. When I read a posting first I consider if I have something useful to contribute and if that is the case I post my answer and I really do not care if it will follow a consensus, it is my answer based on my experience and from the start I consider that I may be wrong or that others' answers will reflect reality in a better way. The fact that you may have a good commercial experience with IMEB in absolutely no way excludes the possibility that others' experiences could have been disastrous. Additionally, it does not really matter how others have related to this company if the one posting the initial query has had a bad experience. Summing up do as I do: post your answer if you consider will help, and absolutely disregard what others may think of it, and never try to impose your criterion. René J. --- On Thu, 4/28/11, Kaye Ryan kr...@nfderm.com wrote: From: Kaye Ryan kr...@nfderm.com Subject: RE: [Histonet] IMEB To: Sheila Haas micropathl...@yahoo.com, histonet@lists.utsouthwestern.edu Date: Thursday, April 28, 2011, 10:32 AM I usually do not respond to postings because I have seen people that may not agree with a posting get roasted by others but I felt like I had to chance it with this posting. I have had many excellent transactions with IMEB and would recommend them to anyone. Their products are trustworthy and their prices are excellent compared to other companies that sell the same products. I have known the owner and several of the reps for many years and have never heard of an incident like this. I too, had to put a deposit down when I made my first order because we did not have an established account with them. I am assuming that you did not have an account already established since they were checking your credit status? It does take time to fill out the paper work and for them to check your credit references. It is that way with almost any new company that you place a large order with. In this day and time trust is a hard thing to come by on a new account. It is terrible that people that may not have used them now have a negative thought in their minds about the company. We all have at some time something that we can find not quite to our liking about any company and I think we need to be careful when we are saying statements like It appears there have only been a couple of successful recent transactions with them. This can be interpreted by some to mean that there have been many negative interactions so stay clear of them. Maybe a lot of their customers do not reply to posting or do not even subscribe to the histonet. Kaye Ryan Histology Manager -Original Message- From: histonet-boun...@lists.utsouthwestern.edu [mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of Sheila Haas Sent: Thursday, April 28, 2011 7:17 AM To: histonet@lists.utsouthwestern.edu Subject: [Histonet] IMEB Thanks to everyone for the feedback on IMEB. It appears there have only been a couple of successful recent transactions with them. Most of the feedback I received was not favorable so it appears the company is in a good bit of disarray for reasons unknown. At this point, I've not gotten a response from the owner
