Re: [HOT] step by step recipe for iD bug reporting

2015-05-23 Thread Clifford Snow
On Sat, May 23, 2015 at 1:40 PM, Charlotte Wolter techl...@techlady.com
wrote:

   That sounds like we're getting closer to a solution, and
 putting it under Instructions makes sense. It would be even
 better if there were a button, labeled Report a Problem somewhere
 in the Tasking Manager. (something for the future)
 I would just write a draft Problem Report myself, but
 I don't know what those who would fix a problem would need to
 know, except the obvious stuff:

 User Name:
 Date:
 Time (with your time zone):
 Task Number:
  (Actually there are two, the big task and the little square
 they were working on. Too bad we can't capture this automatically)
 Operating system (?):
 Computer brand (?):


Charlotte,
Are we talking about two types of problems. One is an iD bug another is a
problem with either the Tasking Manager or a task? For the TM related, we
could ask for an enhancement to TM to allow people to submit TM bugs. For
iD related issues, capturing the iD version and operating system should be
do able. It is already captured on the changeset.

For JOSM bugs, creating a new issue is more complex. If I remember
correctly, the user has to capture some system/java info to attach to the
report.

Clifford


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Re: [HOT] step by step recipe for iD bug reporting (was: Problems saving in ID)

2015-05-23 Thread Clifford Snow
On Sat, May 23, 2015 at 10:04 AM, Carl von Einem c...@einem.net wrote:

 1. on the upper left is a search bar (Search GitHub): type 'iD' and
 click enter on your keyboard

 2. in the list of search results click on openstreetmap/iD (should be
 the first item)

 3. click on Issues (navigation bar on the right)


At this point search to see if the bug has already been reported by adding
key words in the filter text box and hit enter. If no open issues are
found, then proceed to step 4. Otherwise enter any relevant information
into the existing issue.


 4. click on New issue (green button)

 5. choose a good title and write your problem description

 6. click on Submit...





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[HOT] LearnOSM update - OsmAnd 2+ section

2015-05-23 Thread Nick Allen

Hi,

New section in LearnOSM for users of OsmAnd - 
http://learnosm.org/en/mobile-mapping/osmand2/


With grateful thanks to Win Olario (gitGOwin) for producing this guide.
--

Nick

Volunteer 'Tallguy' for 
https://wiki.openstreetmap.org/wiki/Humanitarian_OSM_Team


http://www.openstreetmap.org/user/Tallguy

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Re: [HOT] step by step recipe for iD bug reporting

2015-05-23 Thread Charlotte Wolter

Cliff,

Right. It should be clarified.
Problem with iD or JSOM
As for what else is needed, that is up 
to those who know how to fix either. Maybe the 
button above should lead to two choices: iD or 
JOSM, at which point the appropriate questionnaire appears.
Does JOSM include a way to report 
issues? To my knowledge, iD does not. Clearly they need to be separate.


--C

At 02:51 PM 5/23/2015, you wrote:

On Sat, May 23, 2015 at 1:40 PM, Charlotte 
Wolter mailto:techl...@techlady.comtechl...@techlady.com wrote:

  That sounds like we're getting closer to a solution, and
putting it under Instructions makes sense. It would be even
better if there were a button, labeled Report a Problem somewhere
in the Tasking Manager. (something for the future)
        I would just write a draft Problem Report myself, but
I don't know what those who would fix a problem would need to
know, except the obvious stuff:

        User Name:
        Date:
        Time (with your time zone):
        Task Number:
             (Actually there are two, the 
big task and the little square they were working 
on. Too bad we can't capture this automatically)

        Operating system (?):
        Computer brand (?):


Charlotte,
Are we talking about two types of problems. One 
is an iD bug another is a problem with either 
the Tasking Manager or a task? For the TM 
related, we could ask for an enhancement to TM 
to allow people to submit TM bugs. For iD 
related issues, capturing the iD version and 
operating system should be do able. It is already captured on the changeset.Â


For JOSM bugs, creating a new issue is more 
complex. If I remember correctly, the user has 
to capture some system/java info to attach to the report.Â


Clifford


--
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http://osm_seattle.snowandsnow.usosm_seattle.snowandsnow.us
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Charlotte Wolter
927 18th Street Suite A
Santa Monica, California
90403
+1-310-597-4040
techl...@techlady.com
Skype: thetechlady

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[HOT] Fwd: Re: Fwd: step by step recipe for iD bug reporting (was: Problems saving in ID)

2015-05-23 Thread Charlotte Wolter

Suzan,

It sound like you would be a great resource in making this 
happen. Now all we need to do is get a clear mandate from the board 
(important) and some programmers. When is the next board meeting? We 
should get this on the agenda.


Charlotte



Delivered-To: techl...@techlady.com
From: Suzan Reed su...@suzanreed.com
To: Charlotte Wolter techl...@techlady.com
Date: Sat, 23 May 2015 16:24:50 -0700
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Subject: Re: [HOT] Fwd: step by step recipe for iD bug reporting 
(was: Problems saving in ID)

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Exactly what Charlotte said.

OSM and HOT are going through a monumental change. A huge influx of 
3000, 4000 new to OSM people. We want them to continue to contribute 
and because we want them to stick around, we owe it to them to make 
everything about OSM and HOT as easy-to-use as possible.


Convoluted workflows requiring new login and passwords, searches, 
and instructions that are scattered, all of that has to change as we 
grow into this new sized, new era of anyone can help. Anything we 
can do to make the experience intuitive and a no-brainer we need to 
do as good hosts. Either we welcome all these enthusiastic people, 
or we stay a small, insular, insider's club where diverse 
contributers find a difficult if not impossible terrain.


For now your instructions would  be great on an interim page people 
get when reporting an issue, inbetween the Task Manager and Github.


Usability! We all need to think about how to make it easy! It's 
challenging and interesting to figure out the simpliest, easiest way 
to do something on the web!


As this is one of the things I do professionally, I would love to 
make a proposal through a sample website working on a team with programmers.


Thinking of Dan in Montana who left after one day because he was 
frustrated with OSM.


Suzan




On May 23, 2015 11:51:37 AM Charlotte Wolter techl...@techlady.com wrote:


Carl,

 It's very nice that you spelled out the steps, but
you're not getting it. We can't make ordinary mappers go
through those steps just to submit a problem report.
They need a link to a single page that has the words
Problem Report at the top. They fill in the blanks and
hit Submit.
 Otherwise, we'll lose them. They'll just give up, and
we'll never know what issues are happening.

Charlotte



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Charlotte Wolter wrote on 23.05.15 16:57:

  This is my point exactly. Github works only for people who already
  are insiders, people who know how to use it. It doesn't work if you're
  not used to it.
  We need a simple Problem Report form on the web site. If the coders
  want to use Github to solve the problem, fine. They're welcome 
to it. But

  for us ordinary people, we need something in simple direct English.
  By 

Re: [HOT] step by step recipe for iD bug reporting

2015-05-23 Thread Clifford Snow
On Sat, May 23, 2015 at 5:00 PM, Charlotte Wolter techl...@techlady.com
wrote:

   Right. It should be clarified.
  Problem with iD or JSOM
 As for what else is needed, that is up to those who know how to
 fix either. Maybe the button above should lead to two choices: iD or
 JOSM, at which point the appropriate questionnaire appears.
 Does JOSM include a way to report issues? To my knowledge, iD
 does not. Clearly they need to be separate.


JOSM bugs are reported on the josm.openstreetmap.de website. One the main
JOSM page are the instructions:

Found a bug? | Have an idea? | Make a suggestion?

http://josm.openstreetmap.de/#Bugs

   - Please report any bug found: Create a new ticket
  http://josm.openstreetmap.de/newticket using the Report Bug
  http://josm.openstreetmap.de/wiki/Help/Action/ReportBug entry in
  the main menu Help http://josm.openstreetmap.de/wiki/Help/Menu/Help.
  Alternatively, the same function is available under About
  http://josm.openstreetmap.de/wiki/Help/Action/About and Show status
  report
  http://josm.openstreetmap.de/wiki/Help/Action/ShowStatusReport.
  - Discuss ideas and suggestions also in the bug tracker
  http://josm.openstreetmap.de/newticket, on the ​josm-dev
  https://lists.openstreetmap.org/listinfo/josm-dev mailing list, or
  on the ​#josm IRC channel.

JOSM is sold as an advanced editor which might give the impress that
someone steps up from iD to JSOM. From what I've seen on HOT, for some
tasks it is the preferred editor which means that new mappers are using
JOSM. If they come from an open source, ie linux, background I don't see
any real roadblocks to creating bug reports. But for the vast majority it
is somewhat intimidating. One solution is to report the bug on the Tasking
Manager for the task owner to verify. If it is a bug, the task owner
reports the bug on the josm website. That allows the owner to triage the
reports to make sure that they weed out user/training issues.

I'm inclined to suggest modifying the TM interface to include these issues.
What does everyone else think?

Clifford

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Re: [HOT] Database, OSM HOT (Was: Request for information about common set of tags for HOT)

2015-05-23 Thread Springfield Harrison


At 22-05-2015 06:39 Friday, Andreas Goss
wrote:

I see that the open, flexible
nature of the tag approach has its merits  I suppose.  The enduring
mystery for me is how is this information used  in a query?  But
maybe I am barking up the wrong tree here, perhaps this  concept is
only used for labeling features, and querying to select the  data
subset is not a common task.
Hello Andreas,
Yes, probably. But where did this key/value come from? In my
look at the 366,017 records of a few days ago, I do not recall seeing any
tags like this. Are they in fact emergency helipads by another
name? Are they related to aeroway = helipad or leisure =
common? What are the criteria for selecting them? There
appear to be thousands.
Oops, now I see that they are not even in Nepal. Does each project
have its own set of terminology? Are we certain that some emergency
landing sites were not given different tags by different mappers as this
flexibility seems to be viewed as beneficial.
To me this just demonstrates the chaotic nature of the tagging scheme,
little consistency or documentation. However, if it appears to work
then it works.

Thanks Andreas,
Cheers . . . . . . . . Spring


You mean like this?

http://overpass-turbo.eu/s/9wZ __
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[HOT] Fwd: [CrisisMappers] Job Opportunity: Nepal Digital Humanitarian Coordinator

2015-05-23 Thread Heather Leson
Hi folks,

Just the messenger. If you someone, apply soon

(The job is with the Digital Humanitarian Network, which HOT is a member).

Heather
-- Forwarded message --
From: Patrick Meier (iRevolution) patr...@irevolution.net
Date: May 23, 2015 10:47 AM
Subject: [CrisisMappers] Job Opportunity: Nepal Digital Humanitarian
Coordinator
To: crisismappers crisismapp...@googlegroups.com
Cc:

Dear CrisisMappers,

We're recruiting a Nepal Digital Humanitarian Coordinator. Details here
https://docs.google.com/document/d/1ZtOHtQERDJvXAfDGmyegGbmww1jZR7Xx9s_gYQjf_2E/edit;
note the tight deadline. Feel free to share further with your networks.

Thank you,
Patrick  Andrej


@: PatrickMeier https://twitter.com/PatrickMeier, PhD

Blog: iRevolutions.org http://www.irevolutions.org/ (1.5M hits)
Book: Digital-Humanitarians.com http://www.digital-humanitarians.com/
Newsletter: Digital Humanitarians http://eepurl.com/9O7Y9

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Re: [HOT] newbie needs advice

2015-05-23 Thread Springfield Harrison



At 22-05-2015 01:06 Friday, cascafico wrote:

Springfield Harrison wrote   As a 30+ year helicopter pilot, I did
have some concern with the very  skimpy helipad instructions.  In
high-altitude, rugged terrain there is  much more to locating
helipads than finding a 30 m flat square of ground.  Is there any
technical oversight by experienced pilots on this task?  I assume
that there are no current maps for this area, just the OSM edits?  I
did find some ASM 1950s mapping.  Is there nothing newer than that?

Hello cascafico,
That does sound like an interesting approach. Not sure how well the
NIR data would identify suitable landing surfaces but it might be a good
start. Some sense of the topography is important, the OSM imagery
is not really very good for that.
Thanks,
Cheers . . . . . . . . Spring Harrison

One of the first exercises
during remote sensing lessons is closely related to your concerns:
identify potential landing spots using digital terrain model and near
infra-red imagery. It's pretty simple. I wonder why some GIS people
didn't automate that, say conditional 10° slope, slope direction,
elevation11.000 ft and scrub free land  ...maybe no NIR data
available? JOSM crowd should be aware of the 30 m DEM TMS available since
20150506 [1] before mapping potential landings... it's very useful, even
without vegetation data. [1]

http://gis.19327.n5.nabble.com/30-m-DEM-TMS-rendering-for-Nepal-td5843573.html
 - -- cascafico.altervista.org twitter.com/cascafico -- View this
message in context:

http://gis.19327.n5.nabble.com/newbie-needs-advice-tp5843387p5845528.html
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Re: [HOT] Database, OSM HOT (Was: Request for information about common set of tags for HOT)

2015-05-23 Thread Springfield Harrison


Hello Blake,
Thanks for those references. I understand the first one although it
does certainly appear daunting.
The problem I see is that the long list of attributes/keys/values that
are specified for inclusion in the shapefile can go out of date very
often as crowd-mappers or new projects invent new key/value tags.
Having to manually inspect the other_tags field looks like a
bottleneck that could lead to unintended query results, most likely
overlooking items that have new keys. This is a long list to keep
up to date and there are quite a few of them in your example:

attributes=name,type,aeroway,amenity,admin_level,barrier,boundary,building,craft,geological,historic,land_area,landuse,leisure,man_made,military,natural,office,place,shop,sport,tourism

Anyway, I understand what you're driving at but the process seems
to be overly complex and not given to reliable automation.
Has anyone created a GUI for this? Your example for hand wiring all
these INI files looks tedious and easy to screw up. I can see that
a query builder tool that presented all the keys and their values in pick
lists along with the relevant operators would boost the reliability and
ease the workload in creating these queries.
Thanks for
bearing with me again, Cheers . . . . . . . . Spring Harrison


At 22-05-2015 06:55 Friday, Blake Girardot wrote:
Hi Springfield,
Here is how I get useful thematic layers out OSM:

http://wiki.openstreetmap.org/wiki/User:Bgirardot/How_To_Convert_osm_.pbf_files_to_Esri_Shapefiles

And here is an example files generated through what I would guess is a
similar process every 30 mins:

http://nepal.piensa.co/
Actually, I see they use a slightly different process with the same basic
method, and the same software for the conversion/extraction:

https://github.com/GFDRR/osm-extract
(feedback on my thematic layers is always welcome, we want to create the
most useful layers we can. Examples can be found in the wiki entry for
Vanuatu typhoon response)

cheers,
Blake

On 5/22/2015 8:26 AM, Springfield Harrison wrote:
Hello John,
Thanks for your patient explanation, I'm beginning to see that OSM is
a
very different flavour of GIS.  At the outset, my assumption was that
it
was entirely emergency oriented.  I was puzzled by the references to
hairdressers and gymnasiums but I guess they result from a different
process.
I do think that some emergency related features such as potential
helipads, powerline crossings, towers, cable cars, landslides,
glacial
lakes, emergency shelters and such like might be better left to
those
with experience with those types of features.  They wouldn't
necessarily
need to be experienced with OSM, just familiar with identifying
those
features.  I'm surprised that there is no process for identifying
and
directing the more highly qualified mappers.
I had intended to help with the helipad project but quickly became
discouraged with the less than adequate imagery and the weirdness of
leisure = common.  Merely verifying the leisure = common sites would
probably overlook lots of other qualified sites.  And how many sites
with this tag are actually sports fields as per the original
intention?
Then, mapping existing helipads marked with H in a circle, might be
redundant as such official sites would probably be already mapped by
a
national agency.  I would recommend that potential helipads be tagged
as
aeroway = helipads_potential, verified = no.  Proper assessment of
helipads requires an oblique, 3-D view.  I attempted to introduce
Google
Earth into the process but licensing fears put the kibosh on
that.
I found this surprising because Google Earth does have several other
products and does make a lot of noise about community and not for
profit
mapping without any references to licensing.  They appear to
actively
promote user generated files being placed into the public domain.  I
have spent some time attempting to talk to them about this but the
best
I could do was an e-mail.  Will advise.
Thanks again for your time on this, I'm sure you have larger fish to
fry, Cheers . . . . . . . . Spring Harrison




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Re: [HOT] Database, OSM HOT (Was: Request for information about common set of tags for HOT)

2015-05-23 Thread Andreas Goss

Oops, now I see that they are not even in Nepal.  Does each project have
its own set of terminology?  Are we certain that some emergency landing
sites were not given different tags by different mappers as this
flexibility seems to be viewed as beneficial.


The idea is certainly not for very project to have its own tags and we 
try to avoid it whenever possible, even try to merge tags when we see 
there are similar meanings (which isn't easy, because mass edits aren't 
allowed unless you basically get 100% support)
What usually happens is that there is local demand to tag something and 
then people come up with a tag. Unfortunately people often forget to 
document it as you already figured out, if there had been a wiki page 
for landing_site and it had been linked on aeroway=helipad someone from 
HOT might have found that tag.



To me this just demonstrates the chaotic nature of the tagging scheme,
little consistency or documentation.  However, if it appears to work
then it works.


It's certainly a issue and HOT is certainly not the project doing the 
best job when it comes to documentation (Well, it's often documented 
somewhere, but not easy to find). Most mappers usually care about their 
area, which means HOT can often get away with strange tags or tags that 
have not been discussed, because they don't pop up in the neighbourhood 
of mappers in Europe.
I mean of you started tagging amenity=kitchen in Germany you would have 
a 10 page discussion of what kind of kitchen that is, who has access etc.



Cheers,
Andi

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Re: [HOT] Database, OSM HOT (Was: Request for information about common set of tags for HOT)

2015-05-23 Thread Brad Neuhauser
There is a fairly standardized set of tags that are used frequently.
There's no requirement that they be used, but they are common conventions
that make the data more usable. So, the *database* doesn't make sure things
are right--the *community* does. If you haven't seen it yet, many of these
common tags--possibly too many ;)--are collected on the Map Features page (
http://wiki.openstreetmap.org/wiki/Map_Features) and used in other ways
such as editor presets. Another, often fascinating, way to look at tag
usage is at Taginfo (http://taginfo.openstreetmap.org/). 125 million
building=yes features! http://taginfo.openstreetmap.org/tags/building=yes

OSM to shapefile (or database) stuff is always a pain, because of the
tabular structure that shapefile/databases expect versus the freeform
key=value structure of OSM data. So you're bound to get a certain subset of
tags, unless you do some customization. There are lots of ways to create
shapefiles--see
http://wiki.openstreetmap.org/wiki/Shapefiles#Create_your_own_shapefiles
 (or for PostGIS, see  http://wiki.openstreetmap.org/wiki/Osm2pgsql)

Tagging is sometimes chaotic, inconsistent and poorly documented, but for
the most part it keeps improving--what more can you ask for? :)

Cheers,
Brad

On Sat, May 23, 2015 at 1:52 AM, Springfield Harrison stellar...@gmail.com
wrote:

  Hello Blake,

 Thanks for those references.  I understand the first one although it does
 certainly appear daunting.

 The problem I see is that the long list of attributes/keys/values that are
 specified for inclusion in the shapefile can go out of date very often as
 crowd-mappers or new projects invent new key/value tags.  Having to
 manually inspect the other_tags field looks like a bottleneck that could
 lead to unintended query results, most likely overlooking items that have
 new keys.  This is a long list to keep up to date and there are quite a few
 of them in your example:

 attributes=name,type,aeroway,amenity,admin_level,barrier,boundary,building,craft,geological,historic,land_area,landuse,leisure,man_made,military,natural,office,place,shop,sport,tourism


 Anyway, I understand what you're driving at but the process seems to be
 overly complex and not given to reliable automation.

 Has anyone created a GUI for this?  Your example for hand wiring all these
 INI files looks tedious and easy to screw up.  I can see that a query
 builder tool that presented all the keys and their values in pick lists
 along with the relevant operators would boost the reliability and ease the
 workload in creating these queries.

 Thanks for bearing with me again, Cheers . . . . . . . . Spring
 Harrison





 At 22-05-2015 06:55 Friday, Blake Girardot wrote:

 Hi Springfield,

 Here is how I get useful thematic layers out OSM:


 http://wiki.openstreetmap.org/wiki/User:Bgirardot/How_To_Convert_osm_.pbf_files_to_Esri_Shapefiles

 And here is an example files generated through what I would guess is a
 similar process every 30 mins:

  http://nepal.piensa.co/

 Actually, I see they use a slightly different process with the same basic
 method, and the same software for the conversion/extraction:

  https://github.com/GFDRR/osm-extract

 (feedback on my thematic layers is always welcome, we want to create the
 most useful layers we can. Examples can be found in the wiki entry for
 Vanuatu typhoon response)

 cheers,
 Blake



 On 5/22/2015 8:26 AM, Springfield Harrison wrote:

 Hello John,

 Thanks for your patient explanation, I'm beginning to see that OSM is a
 very different flavour of GIS. At the outset, my assumption was that it
 was entirely emergency oriented. I was puzzled by the references to
 hairdressers and gymnasiums but I guess they result from a different
 process.

 I do think that some emergency related features such as potential
 helipads, powerline crossings, towers, cable cars, landslides, glacial
 lakes, emergency shelters and such like might be better left to those
 with experience with those types of features. They wouldn't necessarily
 need to be experienced with OSM, just familiar with identifying those
 features. I'm surprised that there is no process for identifying and
 directing the more highly qualified mappers.

 I had intended to help with the helipad project but quickly became
 discouraged with the less than adequate imagery and the weirdness of
 leisure = common. Merely verifying the leisure = common sites would
 probably overlook lots of other qualified sites. And how many sites
 with this tag are actually sports fields as per the original intention?
 Then, mapping existing helipads marked with H in a circle, might be
 redundant as such official sites would probably be already mapped by a
 national agency. I would recommend that potential helipads be tagged as
 aeroway = helipads_potential, verified = no. Proper assessment of
 helipads requires an oblique, 3-D view. I attempted to introduce Google
 Earth into the process but licensing fears put the kibosh on 

Re: [HOT] tasks.hotosm.org bug report

2015-05-23 Thread Ethan Nelson



Unfortunately there's not a way to delete the comment or load it otherwise. We 
will hopefully have a patch soon so that it is viewable again.
Best,Ethan aka FTA


From: openstreetmap@scare.ca
Date: Sat, 23 May 2015 01:39:44 -0500
Subject: Re: [HOT] tasks.hotosm.org bug report
To: eman...@hotmail.com
CC: hot@openstreetmap.org

It might work then if the @ was URL-encoded into %40 .

Is there a way to edit or delete my most recent comment, without being able to 
load the task page it was left on?  http://tasks.hotosm.org/user/Scare%21





This is indeed a bug that has been reported in the past for links containing 
the @ symbol (see https://github.com/hotosm/osm-tasking-manager2/issues/493). I 
will add your experience to the issue thread, though ideally we shouldn't link 
to copyrighted maps. Thanks for your notification!
Best,Ethan aka FTA

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[HOT] Fwd: Re: Fwd: Re: Problems saving in ID

2015-05-23 Thread Charlotte Wolter

All,

This is my point exactly. Github works only for people who already
are insiders, people who know how to use it. It doesn't work if you're
not used to it.
We need a simple Problem Report form on the web site. If the coders
want to use Github to solve the problem, fine. They're welcome to it. But
for us ordinary people, we need something in simple direct English.
By the way, there still are a couple of ongoing issues with iD
that no one seems to be tackling, despite reports on Github.

Charlotte




Delivered-To: techl...@techlady.com
Subject: Re: [HOT] Fwd: Re:  Problems saving in ID
From: Suzan Reed su...@suzanreed.com
Date: Fri, 22 May 2015 16:37:23 -0700
Cc: Charlotte Wolter techl...@techlady.com,
 althio althio althio.fo...@gmail.com
To: Robert Banick rban...@gmail.com,
 HOT hot@openstreetmap.org
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Hi everyone!

So I started working on the tutorial for Github, 
feeling enthusiastic, and quickly realized the 
workflow in Github delivers disasterous results.


Once you login or sign up, which has to be done 
before you can report and issue, you are 
directed to a landing page that has nothing to 
do with OpenStreetMaps, and instead asks you to 
choose a plan and pay money. Yikes! What!?? How 
did I get here? How do I find a way to report my problem? (https://github.com/)


It took many clicks and searches that didn't 
produce anything at all relevant to end up no where. (I took screen shots.)


Finally! I clicked on the original link provided 
by Nick and althio, and I was at the right page 
and already signed in. Success! But not 
intuitive. (Also, signing in is not easy once 
you have an account as it asked me five 
different times to give a new username. What!?? 
I already have a username for Github! And now my 
past usernames are taken? Really?)


So this is my conclusion (I used to teach and 
lecture on Usability so I hope this is of some help):

1. Either find another tool that's much easier to use
or
2. See if Github can be customized and dumbed 
down so it delivers the correct landing page 
for OpenStreetMaps, and further customize it by 
deleting a lot of the other buttons (fork etc.) that appear now.

or the KISS, easy, user-friendly solution
3. Simply provide a web based email form, with 
instructions to the user to add their OS, 
browser, etc., that goes to the programming 
group and have them copy and paste into Github. 
(Happy to help format and write so it's easy to understand for the user.)


Bottom line:
As it is, I don't think many 
non-IT/programming/scientific people are going 
to figure out how to report an issue. Therefore, 
programming isn't going to know there's an 
issue, and the non-tech user public will 
continue to have a really bad experience, say 
with iD not saving and oddball dialog boxes, and 
doubling or even tripling the number of 
buildings and roads on a tile through multiple 
saves that make the validator do a lot of extra work. Not good.


~ Software that doesn't work makes OSM and HOT look bad.
~ Easy solutions make OSM and HOT look good and the public user feel happy.

I really did want to write the tutorial, but goodness, Github is a hot mess!

I bow to the programmers who like it.

Suzan



On May 22, 2015, at 10:25 AM, Robert Banick wrote:

Hi Charlotte,

The intention of putting issue reporting there 
is to create information that’s *actionable* for 
the (primarily Mapbox) folks who maintain and 
develop iD. That way problems are automatically 
linked to solutions. As you can tell, I gently 
disagree with your assessment of github’s 
utility. I’m not a developer but I find it 
really useful for communicating to developers, 
who, after all, are the ones to fix things.


That being said, could you maybe explain how 
Github is poor for reporting issues with iD? If 
you can maybe explain your frustrations further 
we can understand how to either better explain 
Github to new users *or* create new processes 
that better match your needs as a user. I’m not 
opposed to the latter but I would hope to give 
Github a shot instead of inventing yet another process.


Cheers,
Robert

—
Sent from Mailbox


On Fri, May 22, 2015 at 1:07 PM, Charlotte 
Wolter techl...@techlady.com wrote:


Suzan,

You're not alone. Github was designed for people writing
software. It is an absolutely terrible way to report issues with iD
or anything else.
Why isn't there a page on the OSM web site with a simple
form for reporting these issues?

Charlotte


Delivered-To: techl...@techlady.com

[HOT] step by step recipe for iD bug reporting (was: Problems saving in ID)

2015-05-23 Thread Carl von Einem

Charlotte Wolter wrote on 23.05.15 16:57:

This is my point exactly. Github works only for people who already
are insiders, people who know how to use it. It doesn't work if you're
not used to it.
We need a simple Problem Report form on the web site. If the coders
want to use Github to solve the problem, fine. They're welcome to it. But
for us ordinary people, we need something in simple direct English.
By the way, there still are a couple of ongoing issues with iD
that no one seems to be tackling, despite reports on Github.


I'm no coder and here is my step by step recipe for iD bug reporting:

Visit https://github.com/ and Sign up (the platform is independent 
from OSM and HOT so you'll need to create a new account first). When 
successfully logged in just follow this procedure:


1. on the upper left is a search bar (Search GitHub): type 'iD' and 
click enter on your keyboard


2. in the list of search results click on openstreetmap/iD (should be 
the first item)


3. click on Issues (navigation bar on the right)

4. click on New issue (green button)

5. choose a good title and write your problem description

6. click on Submit...

Done!

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Re: [HOT] Fwd: step by step recipe for iD bug reporting (was: Problems saving in ID)

2015-05-23 Thread Carl von Einem

That's a valid point.

Carl

Charlotte Wolter wrote on 23.05.15 20:49:

Carl,

 It's very nice that you spelled out the steps, but
you're not getting it. We can't make ordinary mappers go
through those steps just to submit a problem report.
They need a link to a single page that has the words
Problem Report at the top. They fill in the blanks and
hit Submit.
 Otherwise, we'll lose them. They'll just give up, and
we'll never know what issues are happening.

Charlotte




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Re: [HOT] tasks.hotosm.org bug report

2015-05-23 Thread Scare!
It might work then if the @ was URL-encoded into %40 .

Is there a way to edit or delete my most recent comment, without being able
to load the task page it was left on?  http://tasks.hotosm.org/user/Scare%21


This is indeed a bug that has been reported in the past for links
 containing the @ symbol (see
 https://github.com/hotosm/osm-tasking-manager2/issues/493). I will add
 your experience to the issue thread, though ideally we shouldn't link to
 copyrighted maps. Thanks for your notification!

 Best,
 Ethan aka FTA

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[HOT] Fwd: step by step recipe for iD bug reporting (was: Problems saving in ID)

2015-05-23 Thread Charlotte Wolter

Carl,

It's very nice that you spelled out the steps, but
you're not getting it. We can't make ordinary mappers go
through those steps just to submit a problem report.
They need a link to a single page that has the words
Problem Report at the top. They fill in the blanks and
hit Submit.
Otherwise, we'll lose them. They'll just give up, and
we'll never know what issues are happening.

Charlotte




Delivered-To: techl...@techlady.com
Date: Sat, 23 May 2015 19:04:59 +0200
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X-Cloudmark-Score: 0

Charlotte Wolter wrote on 23.05.15 16:57:

 This is my point exactly. Github works only for people who already
 are insiders, people who know how to use it. It doesn't work if you're
 not used to it.
 We need a simple Problem Report form on the web site. If the coders
 want to use Github to solve the problem, fine. They're welcome to it. But
 for us ordinary people, we need something in simple direct English.
 By the way, there still are a couple of ongoing issues with iD
 that no one seems to be tackling, despite reports on Github.

I'm no coder and here is my step by step recipe for iD bug reporting:
Visit https://github.com/ and Sign up (the platform is independent from
OSM and HOT so you'll need to create a new account first). When
successfully logged in just follow this procedure:
1. on the upper left is a search bar (Search GitHub): type 'iD' 
and click enter on your keyboard
2. in the list of search results click on openstreetmap/iD (should 
be the first item)

3. click on Issues (navigation bar on the right)
4. click on New issue (green button)
5. choose a good title and write your problem description
6. click on Submit...
Done!
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Charlotte Wolter
927 18th Street Suite A
Santa Monica, California
90403
+1-310-597-4040
techl...@techlady.com
Skype: thetechlady



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Re: [HOT] step by step recipe for iD bug reporting

2015-05-23 Thread Carl von Einem
Thanks, Clifford, that's an important step. As Charlotte correctly 
points out we'll probably lose a huge number of users here anyhow. But 
maybe this can be a basis for a How can I report a technical problem? 
guide in the Questions About Tasks, Mapping or HOT? section of the OSM 
Tasking Manager.


Actually this should also be available in the Instructions tab and in 
http://tasks.hotosm.org/about.


Carl

Clifford Snow wrote on 23.05.15 20:44:


On Sat, May 23, 2015 at 10:04 AM, Carl von Einem c...@einem.net
mailto:c...@einem.net wrote:

1. on the upper left is a search bar (Search GitHub): type 'iD'
and click enter on your keyboard

2. in the list of search results click on openstreetmap/iD (should
be the first item)

3. click on Issues (navigation bar on the right)


At this point search to see if the bug has already been reported by
adding key words in the filter text box and hit enter. If no open issues
are found, then proceed to step 4. Otherwise enter any relevant
information into the existing issue.


4. click on New issue (green button)

5. choose a good title and write your problem description

6. click on Submit...



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Re: [HOT] step by step recipe for iD bug reporting

2015-05-23 Thread john o'l
I believe Clifford's suggested approach would address some of the issues
brought up by Charlotte and Suzan.  I'd recommend going further and for the
next activation approaching this scale, have a small group of experienced
HOT volunteers whose primary task is to set up and actively participate in
a well publicized beginner's chat -- answering questions, clarifying
instructions, and steering folks to resources.
Cheers,  John

On Sat, May 23, 2015 at 7:15 PM, Clifford Snow cliff...@snowandsnow.us
wrote:


 On Sat, May 23, 2015 at 5:00 PM, Charlotte Wolter techl...@techlady.com
 wrote:

   Right. It should be clarified.
  Problem with iD or JSOM
 As for what else is needed, that is up to those who know how to
 fix either. Maybe the button above should lead to two choices: iD or
 JOSM, at which point the appropriate questionnaire appears.
 Does JOSM include a way to report issues? To my knowledge, iD
 does not. Clearly they need to be separate.


 JOSM bugs are reported on the josm.openstreetmap.de website. One the main
 JOSM page are the instructions:

 Found a bug? | Have an idea? | Make a suggestion?

 http://josm.openstreetmap.de/#Bugs

- Please report any bug found: Create a new ticket
   http://josm.openstreetmap.de/newticket using the Report Bug
   http://josm.openstreetmap.de/wiki/Help/Action/ReportBug entry in
   the main menu Help
   http://josm.openstreetmap.de/wiki/Help/Menu/Help. Alternatively,
   the same function is available under About
   http://josm.openstreetmap.de/wiki/Help/Action/About and Show
   status report
   http://josm.openstreetmap.de/wiki/Help/Action/ShowStatusReport.
   - Discuss ideas and suggestions also in the bug tracker
   http://josm.openstreetmap.de/newticket, on the ​josm-dev
   https://lists.openstreetmap.org/listinfo/josm-dev mailing list,
   or on the ​#josm IRC channel.

 JOSM is sold as an advanced editor which might give the impress that
 someone steps up from iD to JSOM. From what I've seen on HOT, for some
 tasks it is the preferred editor which means that new mappers are using
 JOSM. If they come from an open source, ie linux, background I don't see
 any real roadblocks to creating bug reports. But for the vast majority it
 is somewhat intimidating. One solution is to report the bug on the Tasking
 Manager for the task owner to verify. If it is a bug, the task owner
 reports the bug on the josm website. That allows the owner to triage the
 reports to make sure that they weed out user/training issues.

 I'm inclined to suggest modifying the TM interface to include these
 issues. What does everyone else think?

 Clifford

 --
 @osm_seattle
 osm_seattle.snowandsnow.us
 OpenStreetMap: Maps with a human touch

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Re: [HOT] step by step recipe for iD bug reporting

2015-05-23 Thread Russell Deffner
Never mind, think I answered my own question; so my opinion – if the idea is 
that anyone can ‘report a bug’ they find on any OSM tool/platform to the HOT 
volunteers coordinating the response who then triage and report to the proper 
place – that is not going to happen, sorry.

=Russ

 

From: Russell Deffner [mailto:russell.deff...@hotosm.org] 
Sent: Saturday, May 23, 2015 10:12 PM
To: 'Clifford Snow'; 'Charlotte Wolter'
Cc: 'HOT'
Subject: RE: [HOT] step by step recipe for iD bug reporting

 

How would the report then get to the proper place?

=Russ

 

From: Clifford Snow [mailto:cliff...@snowandsnow.us] 
Sent: Saturday, May 23, 2015 8:16 PM
To: Charlotte Wolter
Cc: HOT
Subject: Re: [HOT] step by step recipe for iD bug reporting

 

 

On Sat, May 23, 2015 at 5:00 PM, Charlotte Wolter techl...@techlady.com wrote:

  Right. It should be clarified.
 Problem with iD or JSOM
As for what else is needed, that is up to those who know how to fix 
either. Maybe the button above should lead to two choices: iD or JOSM, at 
which point the appropriate questionnaire appears.
Does JOSM include a way to report issues? To my knowledge, iD does not. 
Clearly they need to be separate.


JOSM bugs are reported on the josm.openstreetmap.de website. One the main JOSM 
page are the instructions: 


Found a bug? | Have an idea? | Make a suggestion?


*   Please report any bug found: Create a  
http://josm.openstreetmap.de/newticket new ticket using the  
http://josm.openstreetmap.de/wiki/Help/Action/ReportBug Report Bug entry in 
the main menu  http://josm.openstreetmap.de/wiki/Help/Menu/Help Help. 
Alternatively, the same function is available under  
http://josm.openstreetmap.de/wiki/Help/Action/About About and  
http://josm.openstreetmap.de/wiki/Help/Action/ShowStatusReport Show status 
report.
*   Discuss ideas and suggestions also in the  
http://josm.openstreetmap.de/newticket bug tracker, on the  
https://lists.openstreetmap.org/listinfo/josm-dev ​josm-dev mailing list, or 
on the ​#josm IRC channel.

JOSM is sold as an advanced editor which might give the impress that someone 
steps up from iD to JSOM. From what I've seen on HOT, for some tasks it is 
the preferred editor which means that new mappers are using JOSM. If they come 
from an open source, ie linux, background I don't see any real roadblocks to 
creating bug reports. But for the vast majority it is somewhat intimidating. 
One solution is to report the bug on the Tasking Manager for the task owner to 
verify. If it is a bug, the task owner reports the bug on the josm website. 
That allows the owner to triage the reports to make sure that they weed out 
user/training issues.

 

I'm inclined to suggest modifying the TM interface to include these issues. 
What does everyone else think?

 

Clifford


 

-- 

@osm_seattle

osm_seattle.snowandsnow.us

OpenStreetMap: Maps with a human touch

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Re: [HOT] Fwd: Re: Fwd: step by step recipe for iD bug reporting (was: Problems saving in ID)

2015-05-23 Thread Suzan Reed
Oh, not met by myself! I would work with a small team to iron this out, but we 
would get a better product with a small team participating. Who wants to help? 

___

Here's a rough idea of how this could work. (I may be leaving out some of the 
programming needed. Please comment.) 

Workflow: 

1. One link in the Task Manager Report a Problem. Maybe in the red header? 
This would hardwire it into Task Manager. 

2. Click goes to a new page. 
(The form automatically picks up the OS, the browser, the date and time, and so 
on. Whatever the team needs.) 

(There would need to be buy in from the teams who fix problems as they would 
have to put these into Github. Could programming populate Github but that 
circumvents the search to see if the problem has been previously reported. In 
other situations, this is called an Open Ticket and these go into the reporting 
workflow whether they come from phone calls, emails, forms.)

Copy: Thank you for reporting an issue. Please fill in the form below. It will 
automatically be sent to the responsible team.

Radio buttons where only one selection is possible: iD, JOSM, Other. Could be 
added to. 
(These buttons automatically direct where the email is routed.}

Form: 
First name: (It's nice to know who you are talking to, address them my name.)
Last name: (Because there may be more than one Chris or Cliff.
Username: (This is the username you use to log into OSM.)
Email address: (Privacy statement can be noted at the bottom of the page.)
Please describe exactly what happened in detail: (Or other prompt.)
Box for the description
Place to upload screenshots with copy describing how to do this. Use Browse and 
Drag and Drop? 
Send

Links to common issues and how to fix them. 
Links to Learning the OSM Track Manager. 
Other links. 






On May 23, 2015, at 5:03 PM, Charlotte Wolter wrote:

Suzan,

   It sound like you would be a great resource in making this happen. Now 
all we need to do is get a clear mandate from the board (important) and some 
programmers. When is the next board meeting? We should get this on the agenda.

Charlotte


 Delivered-To: techl...@techlady.com
 From: Suzan Reed su...@suzanreed.com
 To: Charlotte Wolter techl...@techlady.com
 Date: Sat, 23 May 2015 16:24:50 -0700
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 X-RR-Connecting-IP: 107.14.168.141:25
 X-Authority-Analysis: v=2.1 cv=UbHfSciN c=1 sm=1 tr=0 
 a=CoGJZMXjC9ZqYjZMN9F/3A==:117 a=WSfeHOnGVVNQgzP7+CPq3g==:17 a=ayC55rCo:8 
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 a=c40qY45Z:8 a=TZb1taSU:8 a=AUq6ltok:8 a=h1PgugrvaO0A:10 
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 X-Cloudmark-Score: 0
 
 Exactly what Charlotte said.
 
 OSM and HOT are going through a monumental change. A huge influx of 3000, 
 4000 new to OSM people. We want them to continue to contribute and because we 
 want them to stick around, we owe it to them to make everything about OSM and 
 HOT as easy-to-use as possible.
 
 Convoluted workflows requiring new login and passwords, searches, and 
 instructions that are scattered, all of that has to change as we grow into 
 this new sized, new era of anyone can help. Anything we can do to make the 
 experience intuitive and a no-brainer we need to do as good hosts. Either we 
 welcome all these enthusiastic people, or we stay a small, insular, insider's 
 club where diverse contributers find a difficult if not impossible terrain.
 
 For now your instructions would  be great on an interim page people get when 
 reporting an issue, inbetween the Task Manager and Github.
 
 Usability! We all need to think about how to make it easy! It's challenging 
 and interesting to figure out the simpliest, easiest way to do something on 
 the web!
 
 As this is one of the things I do professionally, I would love to make a 
 proposal through a sample website working on a team with programmers.
 
 Thinking of Dan in Montana who left after one day because he was frustrated 
 with OSM.
 
 Suzan
 
 
 
 
 On May 23, 2015 11:51:37 AM Charlotte Wolter techl...@techlady.com wrote:
 
 Carl,
 
 It's very nice that you spelled out the steps, but
 you're not getting it. We can't make ordinary mappers go
 through those steps just to submit a problem report.
 They need a link to a single page that has the words
 Problem Report at the top. They fill in the blanks and
 hit Submit.
 Otherwise, we'll lose them. They'll just give up, and
 we'll never know what issues are happening.
 
 Charlotte
 
 
 
 Delivered-To: techl...@techlady.com
 Date: Sat, 23 May 2015 19:04:59 +0200
 From: Carl von Einem c...@einem.net
 Organization: www.einem.net
 User-Agent: Mozilla/5.0 

Re: [HOT] step by step recipe for iD bug reporting

2015-05-23 Thread Russell Deffner
Sorry, it is late for me - I always try to offer a solution rather than just 
shoot something down; I just hadn't got there yet. A little more of my 
thinking: if we put any sort of 'report bug' link onto the Tasking Manager and 
it's for reporting more than issues with the TM itself, then we're going to 
need a lot more discussion (at least with our Activation and Tech Working 
Groups), so it's great to see some mock-ups, but without more time to really 
look at the logistics - if it basically sends an email - then that isn't going 
to fix problems that we will surely get like 'the website is down', how to I 
get the building plug-in for JOSM, etc.

My 'solution', and just to make sure everyone is aware of the 'official' OSM 
Help site: https://help.openstreetmap.org/ - we could definitely add a link to 
there on the TM.

Cheers,
=Russ

-Original Message-
From: Suzan Reed [mailto:su...@suzanreed.com] 
Sent: Saturday, May 23, 2015 11:29 PM
To: Russell Deffner
Subject: Re: [HOT] step by step recipe for iD bug reporting

Hey Russ and all, 

The form can be programmed to go to the right team automatically depending on 
which radio button is selected (iD, JOSM, or Other. See the rough I sent. 

It's a straight forward programming line - radio1=JOSMteam (email address or 
web address etc.). Something like that! 

Suzan 


On May 23, 2015, at 9:51 PM, Russell Deffner wrote:

Never mind, think I answered my own question; so my opinion – if the idea is 
that anyone can ‘report a bug’ they find on any OSM tool/platform to the HOT 
volunteers coordinating the response who then triage and report to the proper 
place – that is not going to happen, sorry.
=Russ
 
From: Russell Deffner [mailto:russell.deff...@hotosm.org] 
Sent: Saturday, May 23, 2015 10:12 PM
To: 'Clifford Snow'; 'Charlotte Wolter'
Cc: 'HOT'
Subject: RE: [HOT] step by step recipe for iD bug reporting
 
How would the report then get to the proper place?
=Russ
 
From: Clifford Snow [mailto:cliff...@snowandsnow.us] 
Sent: Saturday, May 23, 2015 8:16 PM
To: Charlotte Wolter
Cc: HOT
Subject: Re: [HOT] step by step recipe for iD bug reporting
 
 
On Sat, May 23, 2015 at 5:00 PM, Charlotte Wolter techl...@techlady.com wrote:
  Right. It should be clarified.
 Problem with iD or JSOM
As for what else is needed, that is up to those who know how to fix 
either. Maybe the button above should lead to two choices: iD or JOSM, at 
which point the appropriate questionnaire appears.
Does JOSM include a way to report issues? To my knowledge, iD does not. 
Clearly they need to be separate.

JOSM bugs are reported on the josm.openstreetmap.de website. One the main JOSM 
page are the instructions: 
Found a bug? | Have an idea? | Make a suggestion?

• Please report any bug found: Create a new ticket using the 
Report Bug entry in the main menu Help. Alternatively, the same function is 
available under About and Show status report.
• Discuss ideas and suggestions also in the bug tracker, on the 
​josm-dev mailing list, or on the ​#josm IRC channel.
JOSM is sold as an advanced editor which might give the impress that someone 
steps up from iD to JSOM. From what I've seen on HOT, for some tasks it is 
the preferred editor which means that new mappers are using JOSM. If they come 
from an open source, ie linux, background I don't see any real roadblocks to 
creating bug reports. But for the vast majority it is somewhat intimidating. 
One solution is to report the bug on the Tasking Manager for the task owner to 
verify. If it is a bug, the task owner reports the bug on the josm website. 
That allows the owner to triage the reports to make sure that they weed out 
user/training issues.
 
I'm inclined to suggest modifying the TM interface to include these issues. 
What does everyone else think?
 
Clifford
 
--
@osm_seattle
osm_seattle.snowandsnow.us
OpenStreetMap: Maps with a human touch
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