Re: Chargeback tools
On 29 Jun 2008 09:54:16 -0700, [EMAIL PROTECTED] (Shmuel Metz , Seymour J.) wrote: what else should be accounted for? There's really no should; it depends on local policy. What's important is that management understands and buys into the charge-back scheme. Also, it is important to be able to adjust a charge-back scheme when unintended consequences result. And there are always unintended consequences. -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
Re: Chargeback tools
In [EMAIL PROTECTED], on 06/27/2008 at 09:49 AM, Chauhan, Jasbir [EMAIL PROTECTED] said: what else should be accounted for? There's really no should; it depends on local policy. What's important is that management understands and buys into the charge-back scheme. You may want to discuss the conflict between accuracy and reproducibility. -- Shmuel (Seymour J.) Metz, SysProg and JOAT ISO position; see http://patriot.net/~shmuel/resume/brief.html We don't care. We don't have to care, we're Congress. (S877: The Shut up and Eat Your spam act of 2003) -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
Chargeback tools
I'm interested in comparing tools for resource-use-based chargeback. We don't have one today. The goal is to track the use of computing resources on the Mainframe. Besides CICS (transactions based), DASD (usage based, MSU usage etc .. what else should be accounted for? Comparing existing expenses with that modeled after an industry standard tool should help breakdown costs for all departments. What are you folks using -- any recommendations .. suggestions.. books on the subject .. would be helpful. Could such a tool also be used for 'predictive analysis' - e.g. how would adding 10 more CICS' affect my system resources. On the flip side, and not knowing if such a tool is really the answer, shouldn't data provided by CMF/RMF reports be enough to extrapolate. Regards, Jasbir -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
Re: Chargeback tools
Well, I can think of a lot of things you might consider for chargeback, like CPU, DASD, Tape, Network (bandwidth used maybe). It kind of depends on what information you can collect any how hard it is to relate to your customers. Here we use a product that used to be called CIMS from CIMS Lab. About 2 years ago IBM acquired the product, and it is now called IBM Tivoli Usage and Accounting Manager (ITUAM) and is a part of the IBM Tivoli Decision Support package. In a previous life I was at a company that used KOMAND from Pace Applied Technology, Inc. One thing about it is that it has hooks you can put into the system that will give you good data for DASD space usage over time. Without something like that you really don't know space usage over time. If you already have MXG for performance/capacity planning purposes you can also use the database it sets up for chargeback data. You'll just have to create your own programs for reporting and invoicing. All of this depends on how deep into chargeback you want to get and how much you're willing to spend. Tom Kelman Commerce Bank of Kansas City (816) 760-7632 -Original Message- From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Chauhan, Jasbir Sent: Friday, June 27, 2008 8:50 AM To: IBM-MAIN@BAMA.UA.EDU Subject: Chargeback tools I'm interested in comparing tools for resource-use-based chargeback. We don't have one today. The goal is to track the use of computing resources on the Mainframe. Besides CICS (transactions based), DASD (usage based, MSU usage etc .. what else should be accounted for? Comparing existing expenses with that modeled after an industry standard tool should help breakdown costs for all departments. What are you folks using -- any recommendations .. suggestions.. books on the subject .. would be helpful. Could such a tool also be used for 'predictive analysis' - e.g. how would adding 10 more CICS' affect my system resources. On the flip side, and not knowing if such a tool is really the answer, shouldn't data provided by CMF/RMF reports be enough to extrapolate. Regards, Jasbir -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html * If you wish to communicate securely with Commerce Bank and its affiliates, you must log into your account under Online Services at http://www.commercebank.com or use the Commerce Bank Secure Email Message Center at https://securemail.commercebank.com NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system. * -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
Re: Chargeback tools *** Private response ***
Quoting Kelman, Tom: Here we use a product that used to be called CIMS from CIMS Lab. About 2 years ago IBM acquired the product, and it is now called IBM Tivoli Usage and Accounting Manager (ITUAM) and is a part of the IBM Tivoli Decision Support package. Tom, are you using this for z/OS charging ???. Just (today) had a query, and I thought the Tivoli UAM was for non-z/OS only (Windoze, zLinux, z/VM, VSE ...) Happy to be corrected. Cheers ... Shane -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
Re: Chargeback tools
I believe that your company is/was using CA MICS for mainframe chargeback, however my information may be dated. And, after the acquisition of Mellon, I'm surprised that the legacy MICS systems were never consolidated. You may want to inquire with colleagues about whether CA MICS is still used for collecting IT resource measurement data. Regardless, your interest about what information do we need to collect will be driven by the objective/initiative to determine how important is it to track each IT cost driver area and to what level of accuracy? A Finance Department management type would have an opinion on this topic, especially since they are likely the ones involved with allocating funds and IT resources to business units for their projects. Scott Barry SBBWorks, Inc. -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
