IBMLINK et al.
Ever since the shop was opened in 1999, we have had a web based service from IBM that allowed only basic APAR searches and electronic problem reporting of 'software defects'. We could download PTF's. There was no charge. Now the web navigation has changed such that I can no longer access the service. IBM is insisting that this is correct, and, oh by the way, I should have not had any such service at all; all are fee based. Perhaps I am not using the right words. It is really difficult to keep up with the name change game. Does anyone know what the name of that free service would be in todayspeak? Thanks. -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
Re: IBMLINK et al.
-Original Message- From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Hal Merritt Sent: Tuesday, November 08, 2005 9:23 AM To: IBM-MAIN@BAMA.UA.EDU Subject: IBMLINK et al. Ever since the shop was opened in 1999, we have had a web based service from IBM that allowed only basic APAR searches and electronic problem reporting of 'software defects'. We could download PTF's. There was no charge. Now the web navigation has changed such that I can no longer access the service. IBM is insisting that this is correct, and, oh by the way, I should have not had any such service at all; all are fee based. Perhaps I am not using the right words. It is really difficult to keep up with the name change game. Does anyone know what the name of that free service would be in todayspeak? Thanks. Hum, I think that it may be possible to get PTFs via ShopzSeries. I know that I have ordered FMIDs and products from it for Internet Delivery. IIRC, that is free to all IBM customers. -- John McKown Senior Systems Programmer UICI Insurance Center Information Technology This message (including any attachments) contains confidential information intended for a specific individual and purpose, and its' content is protected by law. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this transmission, or taking any action based on it, is strictly prohibited. -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
Re: IBMLINK et al.
Do you have an IBM ID? One of those that uses your e-mail address. If so, then try this link: http://www-03.ibm.com/servers/eserver/support/zseries/zos/downloading.html -Original Message- From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Hal Merritt Sent: Tuesday, November 08, 2005 9:23 AM To: IBM-MAIN@BAMA.UA.EDU Subject: IBMLINK et al. Ever since the shop was opened in 1999, we have had a web based service from IBM that allowed only basic APAR searches and electronic problem reporting of 'software defects'. We could download PTF's. There was no charge. Now the web navigation has changed such that I can no longer access the service. IBM is insisting that this is correct, and, oh by the way, I should have not had any such service at all; all are fee based. Perhaps I am not using the right words. It is really difficult to keep up with the name change game. Does anyone know what the name of that free service would be in todayspeak? Thanks. Hum, I think that it may be possible to get PTFs via ShopzSeries. I know that I have ordered FMIDs and products from it for Internet Delivery. IIRC, that is free to all IBM customers. -- John McKown Senior Systems Programmer UICI Insurance Center Information Technology This message (including any attachments) contains confidential information intended for a specific individual and purpose, and its' content is protected by law. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this transmission, or taking any action based on it, is strictly prohibited. -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
Re: IBMLINK et al.
Interesting. That link worked. Not only worked, but allowed me access to ETR. I could look at my PMR's. Tends to support my suspicions that it is a web navigation issue. Could someone navigate to this page and tell me what the service is called in IBMeze? (Sorry about the wrap). https://www-304.ibm.com/jct03004c/support/electronic/portal/!ut/p/_s.7_0 _A/7_0_CK?category=2locale=en_US https://www-304.ibm.com/jct03004c/support/electronic/portal/!ut/p/_s.7_ 0_A/7_0_CK?category=2locale=en_US -Original Message- From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Matthew Stitt Sent: Tuesday, November 08, 2005 10:11 AM To: IBM-MAIN@BAMA.UA.EDU Subject: Re: IBMLINK et al. Do you have an IBM ID? One of those that uses your e-mail address. If so, then try this link: http://www-03.ibm.com/servers/eserver/support/zseries/zos/downloading.ht ml -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
Re: IBMLINK et al.
- Original Message - From: Hal Merritt [EMAIL PROTECTED] Newsgroups: bit.listserv.ibm-main Sent: Tuesday, November 08, 2005 10:24 AM Subject: IBMLINK et al. Ever since the shop was opened in 1999, we have had a web based service from IBM that allowed only basic APAR searches and electronic problem reporting of 'software defects'. We could download PTF's. There was no charge. Now the web navigation has changed such that I can no longer access the service. IBM is insisting that this is correct, and, oh by the way, I should have not had any such service at all; all are fee based. Perhaps I am not using the right words. It is really difficult to keep up with the name change game. Does anyone know what the name of that free service would be in todayspeak? Hal, IBM got rid of ServiceLink Basic years ago. Now you gotta pay to play. They have a free site that's not IBMLink. You should order service through Shopz or the new SMP/E release. Tom -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
Re: IBMLINK et al.
I think you might be referring to the techsupport site. The web pages have changed, but the apar searches are at http://www14.software.ibm.com/webapp/set2/srchBroker/views/srchBroker.jsp?rs =112 I think most of it has been moved to something called download and support but it's a chore to get there. Just work around from either the apar search, or from https://techsupport.services.ibm.com -Original Message- From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Hal Merritt Sent: Tuesday, November 08, 2005 10:23 AM To: IBM-MAIN@BAMA.UA.EDU Subject: IBMLINK et al. Ever since the shop was opened in 1999, we have had a web based service from IBM that allowed only basic APAR searches and electronic problem reporting of 'software defects'. We could download PTF's. There was no charge. Now the web navigation has changed such that I can no longer access the service. IBM is insisting that this is correct, and, oh by the way, I should have not had any such service at all; all are fee based. Perhaps I am not using the right words. It is really difficult to keep up with the name change game. Does anyone know what the name of that free service would be in todayspeak? Thanks. SNIP -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
