Re: IBM and Texas Outsourcing troubles part two

2010-09-13 Thread Howard Brazee 
On 10 Sep 2010 14:03:27 -0700, eamacn...@yahoo.ca (Ted MacNEIL) wrote:

The question should be:
How can we deliver our product/service most effectively?.

Unfortunately, the question asked is:
What can we out-source, this year?

Those are subsets of How can we show on our resume how we dropped
costs - then get our raise or new job before those costs have been
properly evaluated over the long run - when it's someone else's
problem?.

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Re: IBM and Texas – Outsourcing troubles part two

2010-09-10 Thread Guy Gardoit 
Funny how companies still figure on IBM to have all the answers when all
they need to do is look internally.  I've seen this more times than I can
count.

On Fri, Sep 3, 2010 at 7:20 AM, Anton Britz antonbr...@gmail.com wrote:

 Hi,

 Did you see this article ?

 Several threats and a long letter detailing what it calls “chronic
 failures” of agreed service levels, Texas has made another move in its
 efforts to fix a seven-year, $863 million outsourcing contract with IBM
 that’s gone bad. The Texas Department of Information Resources is now
 saying it will rebid – four years early – all work now performed by IBM.

 n a letter sent to IBM earlier this month, Karen Robinson, the department’s
 executive director said failure to correct alleged deficiencies leaves her
 “no course but to pursue procurement,” according to this article in the
 Dallas Morning News. In the letter, Robinson said the agency won’t terminate
 the IBM contract because it “has determined that it is not in the best
 interests of the state to exercise that right at this time,” the article
 reported.

 IBM maintains it has done nothing wrong, and in the article IBM spokesman
 Jeff Tieszen said the company disagrees with the department’s accusations,
 adding that “IBM has worked in cooperation and good faith” with the
 department and hopes “to move the data center services project forward for
 the benefit of the state.”

 You all may recall that the contract was first awarded to IBM in 2006, and
 by 2008, problems surfaced. There was a suspension and IBM promised to fix
 the problems. The contract was re-started, but things got bad again in the
 fall of 2009, and the contract was renegotiated.

 IBM was contracted to migrate data center operations for 27 agencies into
 two consolidated data centers. The consolidation, per IBM’s bid, was to be
 done within 24 months. As I wrote back in July, in this blog, only five
 agencies have been completely transformed, according to Texas. Moreover,
 Texas claims, IBM is only working on the transformation of five of the
 remaining 22 agencies, and that these five are “only partial”
 transformations.


 http://www.theoutsourceblog.com/2010/08/ibm-and-texas-outsourcing-troubles-part-two/

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Guy Gardoit
z/OS Systems Programming

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Re: IBM and Texas – Outsourcing troubles part two

2010-09-10 Thread Ted MacNEIL 
Funny how companies still figure on IBM to have all the answers when all they 
need to do is look internally.
I've seen this more times than I can count.

Ditto.
I've lost my job twice due to outsourcing, and I'm pretty good at what I do.
Unfortunately, that makes you high-priced.
And, out-sourcers are more concerned about salary than skills.
Hence the 'problems' and the spin.

Also, companies fall into the trap of asking the wrong question.

The question should be:
How can we deliver our product/service most effectively?.

Unfortunately, the question asked is:
What can we out-source, this year?

And, with the 'dumbing' of the support staff, this becomes:
How quickly can we shoot ourselves in the foot?
Or, Which calibre?


(The circus ring-master to the quitting human cannonball: where can we find 
another man of your calibre?)


-
I'm a SuperHero with neither powers, nor motivation!
Kimota!

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