Re: z/OS Change Management / Change Control Procedures

2006-03-30 Thread Froberg, David C
Doc,

The beauty of the VisbleOps material by Behr, Kim, & Spafford is it
provides a practical and easy-to-implement 4-step framework based on the
ITIL that Peter Greening mentioned in his reply.

Dave 

> 
> Procedures and disciplines only.  I'm not too fussed about the
programs
> and code at this point.
> This is more research for a comparison of application change
management
> versus operating
> system change management.  Plenty of data out there for the
application
> side, but almost nothing
> has been written on the OS side.  Thanks.
> 
> 
> >Doc,
> >
> >Are you looking for programs and code or discipline and procedures?
> >
> >I'm not sure if this helps, but The Visible OPS Handbook
> >(http://www.tripwire.com/practices/visops.cfm) by Kevin Behr, Gene
Kim
> >and George Spafford lays out a superb framework for change and
> >configuration management.
> >
> >Is that the sort of information you're looking for?
> >

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Re: z/OS Change Management / Change Control Procedures

2006-03-29 Thread Peter Greening
Doc

Search on "ITIL"  "ITSM"  "change management" "itSMF" and you'll be
swamped.
http://www.itsmfusa.org  would be a place for you to start

You could buy the ITIL Service Support manual from itSMF-US for $US100 or
so,
and use the 50-60 pages on Chg Mgt as a start for "operational change mgt"
procedures and basic best  practice guidelines
("Release Mgt" covers software release whether OS, apps, sys sw, etc)

Procedures are not oriented to a particular platform.  Have been adopted
by at least one US-based global TLA outsourcer for their chg mgt procedures
as an example.

Process defginiton and procedures grew out of IBM's Information Systems
Mgt Architecture from the late 1970's/early 80's.  Were adapted to UK whole
of govt in the 80's and now extended around the world.  Wealth of material
covering procedure, guidelines, watchouts, process flowcharts, attributes,
benefits, problems, how to implement, relationships between ITSM
disciplines
(Service desk/incident mgt, problem mgt, change mgt, config mgt,
release mgt, capacity, DR, SLM, availability, financial, security).
Standard is BS15000 in UK and AS8018 in Oz, and heading towards ISO.

regards, peter
Mainframe Capacity mangler and ITSM consultant
Victorian Workcover Authority
Melb, Australia



   
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Greetings!

  I'm trying to look up some sample change management / change control
procedures for operating system and system/subsystem utility changes, but
I'm not having much luck in a Google search (or a search of IBM-MAIN, for
that matter).  I'm pretty sure they'd have to be more rigorous than
application CCPs, if only for the wide-ranging impact those changes can
have.

  Does anyone out there have some sites/samples/examples of workable
operating system CCPs?  If so, I'd appreciate a copy or a link.  Many
thanks.

  Doc Farmer




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Re: z/OS Change Management / Change Control Procedures

2006-03-29 Thread Doc Farmer
Procedures and disciplines only.  I'm not too fussed about the programs and 
code at this point.
This is more research for a comparison of application change management versus 
operating
system change management.  Plenty of data out there for the application side, 
but almost nothing
has been written on the OS side.  Thanks.

On Wed, 29 Mar 2006 11:12:37 -0500, Froberg, David C <[EMAIL PROTECTED]> wrote:

>Doc,
>
>Are you looking for programs and code or discipline and procedures?
>
>I'm not sure if this helps, but The Visible OPS Handbook
>(http://www.tripwire.com/practices/visops.cfm) by Kevin Behr, Gene Kim
>and George Spafford lays out a superb framework for change and
>configuration management.
>
>Is that the sort of information you're looking for?
>
>Dave Froberg
>
>>   I'm trying to look up some sample change management / change control
>> procedures for operating system and system/subsystem utility changes,
>but
>> I'm not having much luck in a Google search (or a search of IBM-MAIN,
>for
>> that matter).  I'm pretty sure they'd have to be more rigorous than
>> application CCPs, if only for the wide-ranging impact those changes
>can
>> have.
>>
>>   Does anyone out there have some sites/samples/examples of workable
>> operating system CCPs?  If so, I'd appreciate a copy or a link.  Many
>> thanks.
>>
>>   Doc Farmer
>>
>
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>For IBM-MAIN subscribe / signoff / archive access instructions,
>send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO
>Search the archives at http://bama.ua.edu/archives/ibm-main.html

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Re: z/OS Change Management / Change Control Procedures

2006-03-29 Thread Froberg, David C
Doc,

Are you looking for programs and code or discipline and procedures?

I'm not sure if this helps, but The Visible OPS Handbook
(http://www.tripwire.com/practices/visops.cfm) by Kevin Behr, Gene Kim
and George Spafford lays out a superb framework for change and
configuration management.  

Is that the sort of information you're looking for?

Dave Froberg

>   I'm trying to look up some sample change management / change control
> procedures for operating system and system/subsystem utility changes,
but
> I'm not having much luck in a Google search (or a search of IBM-MAIN,
for
> that matter).  I'm pretty sure they'd have to be more rigorous than
> application CCPs, if only for the wide-ranging impact those changes
can
> have.
> 
>   Does anyone out there have some sites/samples/examples of workable
> operating system CCPs?  If so, I'd appreciate a copy or a link.  Many
> thanks.
> 
>   Doc Farmer
> 

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z/OS Change Management / Change Control Procedures

2006-03-28 Thread Doc Farmer
Greetings!
   
  I'm trying to look up some sample change management / change control 
procedures for operating system and system/subsystem utility changes, but I'm 
not having much luck in a Google search (or a search of IBM-MAIN, for that 
matter).  I'm pretty sure they'd have to be more rigorous than application 
CCPs, if only for the wide-ranging impact those changes can have.  
   
  Does anyone out there have some sites/samples/examples of workable operating 
system CCPs?  If so, I'd appreciate a copy or a link.  Many thanks.
   
  Doc Farmer

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