Re: IBMLINK SIS Failing? Spurious Error 500's
Keep reporting it, maybe they'll listen eventually. I had it so bad once I couldn't even supply feedback. -Original Message- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf Of Larre Shiller Sent: Thursday, December 14, 2017 5:49 AM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Re: [IBM-MAIN] IBMLINK SIS Failing? Spurious Error 500's Yes, indeed... I am forced to use IE and like you, I have been suffering with this for quite a while, but it has gotten much worse this past week. In fact, at this point, it's almost unusable... almost every time I attempt to navigate around ServiceLink (usually starts with a "back" request), I get the error and I have to re-authenticate to "fix" it... but even after that, it has gotten to the point where I can't even navigate away from the main menu. Larre Shiller US Social Security Administration “The opinions expressed in this post are mine personally and do not necessarily reflect the opinion of the US Social Security Administration and/or the US Government.” -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
Re: IBMLINK SIS Failing? Spurious Error 500's
Yes, indeed... I am forced to use IE and like you, I have been suffering with this for quite a while, but it has gotten much worse this past week. In fact, at this point, it's almost unusable... almost every time I attempt to navigate around ServiceLink (usually starts with a "back" request), I get the error and I have to re-authenticate to "fix" it... but even after that, it has gotten to the point where I can't even navigate away from the main menu. Larre Shiller US Social Security Administration “The opinions expressed in this post are mine personally and do not necessarily reflect the opinion of the US Social Security Administration and/or the US Government.” -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
Re: IBMLINK SIS Failing? Spurious Error 500's
I've been getting this error for some time, mostly with Chrome. I get list of alerts in ASAP. Somewhere along the line in bouncing from one to the next, or in returning to the list to delete them, I get this error. Today even IE was failing. ;-( . . J.O.Skip Robinson Southern California Edison Company Electric Dragon Team Paddler SHARE MVS Program Co-Manager 323-715-0595 Mobile 626-543-6132 Office ⇐=== NEW robin...@sce.com -Original Message- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf Of Tom Conley Sent: Tuesday, December 12, 2017 12:34 PM To: IBM-MAIN@LISTSERV.UA.EDU Subject: (External):Re: IBMLINK SIS Failing? Spurious Error 500's On 12/12/2017 3:05 PM, Gord Tomlin wrote: > On 2017-12-12 14:27, Tom Conley wrote: >> and to use IFE as the browser > > I'm not familiar with a browser called "IFE". Is that a reference to > Internet [expletive deleted] Exploder? > Gord, You know me too well, my friend ;-) Tom -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
Re: IBMLINK SIS Failing? Spurious Error 500's
Perhaps IBM is finally going to find and fix where they produce a brownie instead of a cookie? Yep, every so often their web server would over-fill a cookie and turn it into a brownie instead. Somehow it would get an excessively long text string in it, and when the browser was asked for that cookie the server would get sick-up and barf. And nothing will work on that system until you get rid of that brownie, or cow-pie as it has now become. And the friendly IBM internal help desk personnel would tell you to clear your cache and cookies and that would solve the problem. Getting them to open a ticket to get to the root cause, in my experience, was a waste of time. So I learned to go in and delete all "IBM" cookies. This kept me from spending the next 4-8 hours recovering what I had been working on. See, sometimes when you are doing tests of systems, you need them to have their cookies. And so when you do the nuke option, you get to start your tests all over again. Or, you weren't testing, you were working on something and now that particular system/application was using your browser as an interface and it has just lost its mind because of the nuke option. I tend to tell help desk people that they need to go to the CEO of their company and have that person do the nuke option and then let me know if they still have a job. I wonder when, in the non-mainframe world, IBM will see that RAS is important to their business. Regards, Steve Thompson --- pinnc...@rochester.rr.com wrote: From: Tom Conley To: IBM-MAIN@LISTSERV.UA.EDU Subject: [IBM-MAIN] IBMLINK SIS Failing? Spurious Error 500's Date: Tue, 12 Dec 2017 14:27:26 -0500 > wrote: >> >> I manage to get one search in the keep failing with >> >> Error 500: >> com.ibm.websphere.servlet.session.UnauthorizedSessionRequestException: >> SESN0008E: A user authenticated as >> user:g03exldrcl003.ahe.boulder.ibm.com:636/IBMUniqueIdentifier=2037pj,cn=people,c=us,l=world >> has attempted to access a session owned by >> user:g03exldrcl003.ahe.boulder.ibm.com:636/IBMuniqueIdentifier=2037PJ,cn=people,c=US,l=world. >> >> Have to clear browser (Chrome) history and login again to get a second >> search done. Tried IE but get immediate ERROR 500. >> >> Ken, I'm getting the same error, only instead of the mismatch on c=us, c=US, my mismatch is cn=People, cn=people. IBMLink Helpless Desk says that IBMLink is under construction, and to use IFE as the browser in the meantime. This is becoming a serious PITA for me. I get this error every second time I use SIS on a different APAR, so clear cache, logon again, 2nd search crash, clear cache, logon, lather, rinse, repeat. Must be nice to work on a system where if only a few people are impacted, you can ignore the problem and tell them to use a POS browser instead. I'll have to try that next time, see how far I get before I get fired for incompetence. Regards, Tom Conley -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
Re: IBMLINK SIS Failing? Spurious Error 500's
On 12/12/2017 3:05 PM, Gord Tomlin wrote: On 2017-12-12 14:27, Tom Conley wrote: and to use IFE as the browser I'm not familiar with a browser called "IFE". Is that a reference to Internet [expletive deleted] Exploder? Gord, You know me too well, my friend ;-) Tom -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
Re: IBMLINK SIS Failing? Spurious Error 500's
Guess the jargoneese would be 'Iffy'. In a message dated 12/12/2017 2:09:13 PM Central Standard Time, gt.ibm.li...@actionsoftware.com writes: I'm not familiar with a browser called "IFE". Is that a reference to Internet [expletive deleted] Exploder? -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
Re: IBMLINK SIS Failing? Spurious Error 500's
On 2017-12-12 14:27, Tom Conley wrote: and to use IFE as the browser I'm not familiar with a browser called "IFE". Is that a reference to Internet [expletive deleted] Exploder? -- Regards, Gord Tomlin Action Software International (a division of Mazda Computer Corporation) Tel: (905) 470-7113, Fax: (905) 470-6507 Support: https://actionsoftware.com/support/ -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
Re: IBMLINK SIS Failing? Spurious Error 500's
I get the same errors on Chrome and IE. A real PITA. Can't believe they couldn’t get the case right on some of this stuff. _ Dave Jousma Manager Mainframe Engineering, Assistant Vice President david.jou...@53.com 1830 East Paris, Grand Rapids, MI 49546 MD RSCB2H p 616.653.8429 f 616.653.2717 -Original Message- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf Of Porowski, Kenneth Sent: Tuesday, December 12, 2017 2:57 PM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Re: IBMLINK SIS Failing? Spurious Error 500's **CAUTION EXTERNAL EMAIL** **DO NOT open attachments or click on links from unknown senders or unexpected emails** I had better luck with Chrome and usually later in the day I was able to stay on longer before a failure. This email message and any accompanying materials may contain proprietary, privileged and confidential information of CIT Group Inc. or its subsidiaries or affiliates (collectively, “CIT”), and are intended solely for the recipient(s) named above. If you are not the intended recipient of this communication, any use, disclosure, printing, copying or distribution, or reliance on the contents, of this communication is strictly prohibited. CIT disclaims any liability for the review, retransmission, dissemination or other use of, or the taking of any action in reliance upon, this communication by persons other than the intended recipient(s). If you have received this communication in error, please reply to the sender advising of the error in transmission, and immediately delete and destroy the communication and any accompanying materials. To the extent permitted by applicable law, CIT and others may inspect, review, monitor, analyze, copy, record and retain any communications sent from or received at this email address. -Original Message- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf Of Tom Conley Sent: Tuesday, December 12, 2017 2:27 PM To: IBM-MAIN@LISTSERV.UA.EDU Subject: [IBM-MAIN] IBMLINK SIS Failing? Spurious Error 500's > wrote: >> >> I manage to get one search in the keep failing with >> >> Error 500: >> com.ibm.websphere.servlet.session.UnauthorizedSessionRequestException: >> SESN0008E: A user authenticated as >> user:g03exldrcl003.ahe.boulder.ibm.com:636/IBMUniqueIdentifier=2037pj,cn=people,c=us,l=world >> has attempted to access a session owned by >> user:g03exldrcl003.ahe.boulder.ibm.com:636/IBMuniqueIdentifier=2037PJ,cn=people,c=US,l=world. >> >> Have to clear browser (Chrome) history and login again to get a second >> search done. Tried IE but get immediate ERROR 500. >> >> Ken, I'm getting the same error, only instead of the mismatch on c=us, c=US, my mismatch is cn=People, cn=people. IBMLink Helpless Desk says that IBMLink is under construction, and to use IFE as the browser in the meantime. This is becoming a serious PITA for me. I get this error every second time I use SIS on a different APAR, so clear cache, logon again, 2nd search crash, clear cache, logon, lather, rinse, repeat. Must be nice to work on a system where if only a few people are impacted, you can ignore the problem and tell them to use a POS browser instead. I'll have to try that next time, see how far I get before I get fired for incompetence. Regards, Tom Conley -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN **CAUTION EXTERNAL EMAIL** **DO NOT open attachments or click on links from unknown senders or unexpected emails** This e-mail transmission contains information that is confidential and may be privileged. It is intended only for the addressee(s) named above. If you receive this e-mail in error, please do not read, copy or disseminate it in any manner. If you are not the intended recipient, any disclosure, copying, distribution or use of the contents of this information is prohibited. Please reply to the message immediately by informing the sender that the message was misdirected. After replying, please erase it from your computer system. Your assistance in correcting this error is appreciated. -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
Re: IBMLINK SIS Failing? Spurious Error 500's
I had better luck with Chrome and usually later in the day I was able to stay on longer before a failure. This email message and any accompanying materials may contain proprietary, privileged and confidential information of CIT Group Inc. or its subsidiaries or affiliates (collectively, “CIT”), and are intended solely for the recipient(s) named above. If you are not the intended recipient of this communication, any use, disclosure, printing, copying or distribution, or reliance on the contents, of this communication is strictly prohibited. CIT disclaims any liability for the review, retransmission, dissemination or other use of, or the taking of any action in reliance upon, this communication by persons other than the intended recipient(s). If you have received this communication in error, please reply to the sender advising of the error in transmission, and immediately delete and destroy the communication and any accompanying materials. To the extent permitted by applicable law, CIT and others may inspect, review, monitor, analyze, copy, record and retain any communications sent from or received at this email address. -Original Message- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf Of Tom Conley Sent: Tuesday, December 12, 2017 2:27 PM To: IBM-MAIN@LISTSERV.UA.EDU Subject: [IBM-MAIN] IBMLINK SIS Failing? Spurious Error 500's > wrote: >> >> I manage to get one search in the keep failing with >> >> Error 500: >> com.ibm.websphere.servlet.session.UnauthorizedSessionRequestException: >> SESN0008E: A user authenticated as >> user:g03exldrcl003.ahe.boulder.ibm.com:636/IBMUniqueIdentifier=2037pj,cn=people,c=us,l=world >> has attempted to access a session owned by >> user:g03exldrcl003.ahe.boulder.ibm.com:636/IBMuniqueIdentifier=2037PJ,cn=people,c=US,l=world. >> >> Have to clear browser (Chrome) history and login again to get a second >> search done. Tried IE but get immediate ERROR 500. >> >> Ken, I'm getting the same error, only instead of the mismatch on c=us, c=US, my mismatch is cn=People, cn=people. IBMLink Helpless Desk says that IBMLink is under construction, and to use IFE as the browser in the meantime. This is becoming a serious PITA for me. I get this error every second time I use SIS on a different APAR, so clear cache, logon again, 2nd search crash, clear cache, logon, lather, rinse, repeat. Must be nice to work on a system where if only a few people are impacted, you can ignore the problem and tell them to use a POS browser instead. I'll have to try that next time, see how far I get before I get fired for incompetence. Regards, Tom Conley -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
IBMLINK SIS Failing? Spurious Error 500's
wrote: I manage to get one search in the keep failing with Error 500: com.ibm.websphere.servlet.session.UnauthorizedSessionRequestException: SESN0008E: A user authenticated as user:g03exldrcl003.ahe.boulder.ibm.com:636/IBMUniqueIdentifier=2037pj,cn=people,c=us,l=world has attempted to access a session owned by user:g03exldrcl003.ahe.boulder.ibm.com:636/IBMuniqueIdentifier=2037PJ,cn=people,c=US,l=world. Have to clear browser (Chrome) history and login again to get a second search done. Tried IE but get immediate ERROR 500. Ken, I'm getting the same error, only instead of the mismatch on c=us, c=US, my mismatch is cn=People, cn=people. IBMLink Helpless Desk says that IBMLink is under construction, and to use IFE as the browser in the meantime. This is becoming a serious PITA for me. I get this error every second time I use SIS on a different APAR, so clear cache, logon again, 2nd search crash, clear cache, logon, lather, rinse, repeat. Must be nice to work on a system where if only a few people are impacted, you can ignore the problem and tell them to use a POS browser instead. I'll have to try that next time, see how far I get before I get fired for incompetence. Regards, Tom Conley -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN