Re: IBMLINK SIS Failing? Spurious Error 500's

2017-12-14 Thread Porowski, Kenneth
Keep reporting it, maybe they'll listen eventually.

I had it so bad once I couldn't even supply feedback.

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Larre Shiller
Sent: Thursday, December 14, 2017 5:49 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: [IBM-MAIN] IBMLINK SIS Failing? Spurious Error 500's

Yes, indeed... I am forced to use IE and like you, I have been suffering with 
this for quite a while, but it has gotten much worse this past week.  In fact, 
at this point, it's almost unusable... almost every time I attempt to navigate 
around ServiceLink (usually starts with a "back" request), I get the error and 
I have to re-authenticate to "fix" it... but even after that, it has gotten to 
the point where I can't even navigate away from the main menu.

Larre Shiller
US Social Security Administration

“The opinions expressed in this post are mine personally and do not necessarily 
reflect the opinion of the US Social Security Administration and/or the US 
Government.”

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Re: IBMLINK SIS Failing? Spurious Error 500's

2017-12-14 Thread Larre Shiller
Yes, indeed... I am forced to use IE and like you, I have been suffering with 
this for quite a while, but it has gotten much worse this past week.  In fact, 
at this point, it's almost unusable... almost every time I attempt to navigate 
around ServiceLink (usually starts with a "back" request), I get the error and 
I have to re-authenticate to "fix" it... but even after that, it has gotten to 
the point where I can't even navigate away from the main menu.

Larre Shiller
US Social Security Administration

“The opinions expressed in this post are mine personally and do not necessarily 
reflect the opinion of the US Social Security Administration and/or the US 
Government.”

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Re: IBMLINK SIS Failing? Spurious Error 500's

2017-12-12 Thread Jesse 1 Robinson
I've been getting this error for some time, mostly with Chrome. I get list of 
alerts in ASAP. Somewhere along the line in bouncing from one to the next, or 
in returning to the list to delete them, I get this error. Today even IE was 
failing. ;-(

.
.
J.O.Skip Robinson
Southern California Edison Company
Electric Dragon Team Paddler 
SHARE MVS Program Co-Manager
323-715-0595 Mobile
626-543-6132 Office ⇐=== NEW
robin...@sce.com


-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Tom Conley
Sent: Tuesday, December 12, 2017 12:34 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: (External):Re: IBMLINK SIS Failing? Spurious Error 500's

On 12/12/2017 3:05 PM, Gord Tomlin wrote:
> On 2017-12-12 14:27, Tom Conley wrote:
>> and to use IFE as the browser
> 
> I'm not familiar with a browser called "IFE". Is that a reference to 
> Internet [expletive deleted] Exploder?
> 

Gord,

You know me too well, my friend ;-)

Tom


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Re: IBMLINK SIS Failing? Spurious Error 500's

2017-12-12 Thread ste...@copper.net
Perhaps IBM is finally going to find and fix where they produce a brownie 
instead of a cookie?

Yep, every so often their web server would over-fill a cookie and turn it into 
a brownie instead. Somehow it would get an excessively long text string in it, 
and when the browser was asked for that cookie the server would get sick-up and 
barf. And nothing will work on that system until you get rid of that brownie, 
or cow-pie as it has now become.

And the friendly IBM internal help desk personnel would tell you to clear your 
cache and cookies and that would solve the problem. Getting them to open a 
ticket to get to the root cause, in my experience, was a waste of time.

So I learned to go in and delete all "IBM" cookies. This kept me from spending 
the next 4-8 hours recovering what I had been working on. See, sometimes when 
you are doing tests of systems, you need them to have their cookies. And so 
when you do the nuke option, you get to start your tests all over again. Or, 
you weren't testing, you were working on something and now that particular 
system/application was using your browser as an interface and it has just lost 
its mind because of the nuke option.

I tend to tell help desk people that they need to go to the CEO of their 
company and have that person do the nuke option and then let me know if they 
still have a job.

I wonder when, in the non-mainframe world, IBM will see that RAS is important 
to their business.

Regards,
Steve Thompson


--- pinnc...@rochester.rr.com wrote:

From: Tom Conley 
To:   IBM-MAIN@LISTSERV.UA.EDU
Subject: [IBM-MAIN] IBMLINK SIS Failing? Spurious Error 500's
Date: Tue, 12 Dec 2017 14:27:26 -0500

> wrote:
>>
>> I manage to get one search in the keep failing with
>>
>> Error 500: 
>> com.ibm.websphere.servlet.session.UnauthorizedSessionRequestException: 
>> SESN0008E: A user authenticated as 
>> user:g03exldrcl003.ahe.boulder.ibm.com:636/IBMUniqueIdentifier=2037pj,cn=people,c=us,l=world
>>  has attempted to access a session owned by 
>> user:g03exldrcl003.ahe.boulder.ibm.com:636/IBMuniqueIdentifier=2037PJ,cn=people,c=US,l=world.
>>
>> Have to clear browser (Chrome) history and login again to get a second 
>> search done.  Tried IE but get immediate ERROR 500.
>>
>>

Ken,

I'm getting the same error, only instead of the mismatch on c=us, c=US, 
my mismatch is cn=People, cn=people.  IBMLink Helpless Desk says that 
IBMLink is under construction, and to use IFE as the browser in the 
meantime.  This is becoming a serious PITA for me.  I get this error 
every second time I use SIS on a different APAR, so clear cache, logon 
again, 2nd search crash, clear cache, logon, lather, rinse, repeat. 
Must be nice to work on a system where if only a few people are 
impacted, you can ignore the problem and tell them to use a POS browser 
instead.  I'll have to try that next time, see how far I get before I 
get fired for incompetence.

Regards,
Tom Conley

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Re: IBMLINK SIS Failing? Spurious Error 500's

2017-12-12 Thread Tom Conley

On 12/12/2017 3:05 PM, Gord Tomlin wrote:

On 2017-12-12 14:27, Tom Conley wrote:

and to use IFE as the browser


I'm not familiar with a browser called "IFE". Is that a reference to 
Internet [expletive deleted] Exploder?




Gord,

You know me too well, my friend ;-)

Tom

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Re: IBMLINK SIS Failing? Spurious Error 500's

2017-12-12 Thread Edward Finnell
Guess the jargoneese would be 'Iffy'.


In a message dated 12/12/2017 2:09:13 PM Central Standard Time, 
gt.ibm.li...@actionsoftware.com writes:

 
I'm not familiar with a browser called "IFE". Is that a reference to 

Internet [expletive deleted] Exploder?

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Re: IBMLINK SIS Failing? Spurious Error 500's

2017-12-12 Thread Gord Tomlin

On 2017-12-12 14:27, Tom Conley wrote:

and to use IFE as the browser


I'm not familiar with a browser called "IFE". Is that a reference to 
Internet [expletive deleted] Exploder?


--

Regards, Gord Tomlin
Action Software International
(a division of Mazda Computer Corporation)
Tel: (905) 470-7113, Fax: (905) 470-6507
Support: https://actionsoftware.com/support/

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Re: IBMLINK SIS Failing? Spurious Error 500's

2017-12-12 Thread Jousma, David
I get the same errors on Chrome and IE.   A real PITA.   Can't believe they 
couldn’t get the case right on some of this stuff.

_
Dave Jousma
Manager Mainframe Engineering, Assistant Vice President
david.jou...@53.com
1830 East Paris, Grand Rapids, MI  49546 MD RSCB2H
p 616.653.8429
f 616.653.2717


-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Porowski, Kenneth
Sent: Tuesday, December 12, 2017 2:57 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBMLINK SIS Failing? Spurious Error 500's

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I had better luck with Chrome and usually later in the day I was able to stay 
on longer before a failure.



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-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Tom Conley
Sent: Tuesday, December 12, 2017 2:27 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: [IBM-MAIN] IBMLINK SIS Failing? Spurious Error 500's

> wrote:
>>
>> I manage to get one search in the keep failing with
>>
>> Error 500: 
>> com.ibm.websphere.servlet.session.UnauthorizedSessionRequestException: 
>> SESN0008E: A user authenticated as 
>> user:g03exldrcl003.ahe.boulder.ibm.com:636/IBMUniqueIdentifier=2037pj,cn=people,c=us,l=world
>>  has attempted to access a session owned by 
>> user:g03exldrcl003.ahe.boulder.ibm.com:636/IBMuniqueIdentifier=2037PJ,cn=people,c=US,l=world.
>>
>> Have to clear browser (Chrome) history and login again to get a second 
>> search done.  Tried IE but get immediate ERROR 500.
>>
>>

Ken,

I'm getting the same error, only instead of the mismatch on c=us, c=US, my 
mismatch is cn=People, cn=people.  IBMLink Helpless Desk says that IBMLink is 
under construction, and to use IFE as the browser in the meantime.  This is 
becoming a serious PITA for me.  I get this error every second time I use SIS 
on a different APAR, so clear cache, logon again, 2nd search crash, clear 
cache, logon, lather, rinse, repeat.
Must be nice to work on a system where if only a few people are impacted, you 
can ignore the problem and tell them to use a POS browser instead.  I'll have 
to try that next time, see how far I get before I get fired for incompetence.

Regards,
Tom Conley

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Re: IBMLINK SIS Failing? Spurious Error 500's

2017-12-12 Thread Porowski, Kenneth
I had better luck with Chrome and usually later in the day I was able to stay 
on longer before a failure.



This email message and any accompanying materials may contain proprietary, 
privileged and confidential information of CIT Group Inc. or its subsidiaries 
or affiliates (collectively, “CIT”), and are intended solely for the 
recipient(s) named above.  If you are not the intended recipient of this 
communication, any use, disclosure, printing, copying or distribution, or 
reliance on the contents, of this communication is strictly prohibited.  CIT 
disclaims any liability for the review, retransmission, dissemination or other 
use of, or the taking of any action in reliance upon, this communication by 
persons other than the intended recipient(s).  If you have received this 
communication in error, please reply to the sender advising of the error in 
transmission, and immediately delete and destroy the communication and any 
accompanying materials.  To the extent permitted by applicable law, CIT and 
others may inspect, review, monitor, analyze, copy, record and retain any 
communications sent from or received at this email address.


-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Tom Conley
Sent: Tuesday, December 12, 2017 2:27 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: [IBM-MAIN] IBMLINK SIS Failing? Spurious Error 500's

> wrote:
>>
>> I manage to get one search in the keep failing with
>>
>> Error 500: 
>> com.ibm.websphere.servlet.session.UnauthorizedSessionRequestException: 
>> SESN0008E: A user authenticated as 
>> user:g03exldrcl003.ahe.boulder.ibm.com:636/IBMUniqueIdentifier=2037pj,cn=people,c=us,l=world
>>  has attempted to access a session owned by 
>> user:g03exldrcl003.ahe.boulder.ibm.com:636/IBMuniqueIdentifier=2037PJ,cn=people,c=US,l=world.
>>
>> Have to clear browser (Chrome) history and login again to get a second 
>> search done.  Tried IE but get immediate ERROR 500.
>>
>>

Ken,

I'm getting the same error, only instead of the mismatch on c=us, c=US, my 
mismatch is cn=People, cn=people.  IBMLink Helpless Desk says that IBMLink is 
under construction, and to use IFE as the browser in the meantime.  This is 
becoming a serious PITA for me.  I get this error every second time I use SIS 
on a different APAR, so clear cache, logon again, 2nd search crash, clear 
cache, logon, lather, rinse, repeat.
Must be nice to work on a system where if only a few people are impacted, you 
can ignore the problem and tell them to use a POS browser instead.  I'll have 
to try that next time, see how far I get before I get fired for incompetence.

Regards,
Tom Conley

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IBMLINK SIS Failing? Spurious Error 500's

2017-12-12 Thread Tom Conley

wrote:


I manage to get one search in the keep failing with

Error 500: 
com.ibm.websphere.servlet.session.UnauthorizedSessionRequestException: 
SESN0008E: A user authenticated as 
user:g03exldrcl003.ahe.boulder.ibm.com:636/IBMUniqueIdentifier=2037pj,cn=people,c=us,l=world
 has attempted to access a session owned by 
user:g03exldrcl003.ahe.boulder.ibm.com:636/IBMuniqueIdentifier=2037PJ,cn=people,c=US,l=world.

Have to clear browser (Chrome) history and login again to get a second search 
done.  Tried IE but get immediate ERROR 500.




Ken,

I'm getting the same error, only instead of the mismatch on c=us, c=US, 
my mismatch is cn=People, cn=people.  IBMLink Helpless Desk says that 
IBMLink is under construction, and to use IFE as the browser in the 
meantime.  This is becoming a serious PITA for me.  I get this error 
every second time I use SIS on a different APAR, so clear cache, logon 
again, 2nd search crash, clear cache, logon, lather, rinse, repeat. 
Must be nice to work on a system where if only a few people are 
impacted, you can ignore the problem and tell them to use a POS browser 
instead.  I'll have to try that next time, see how far I get before I 
get fired for incompetence.


Regards,
Tom Conley

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