Re: [Ilugc] RE: Axis Bank webpage
From: IBRM ibrm...@axisbank.com Date: Tue, Jan 6, 2009 at 12:02 PM Subject: RE:'AXISIBRM=002-239-556' firefox compatibility for axis bank internet banking tamil interface To: Sri Ramadoss M shriramad...@gmail.com Dear Sir/Madam, Thank you for writing to us. At the onset please accept my sincere apologies for the delay in responding. In the present version of the AXIS Bank Net Banking is not supported on Ubuntu (Unix/Linux OS). Also, it is not recommended to use the Mozilla FireFox browser for accessing iConnect, though it is accessible on the Windows platform. With regards to your query regarding provision of multi language in our site, We acknowledge having received your mail. As a customer of AXIS Bank we value your suggestions for improvement in the content and the services offered by us. We have noted your suggestion and will look into the same. Assuring you of our best services and attention. Thanks Regards, IBRM-Desk AXIS Bank Ltd ___ To unsubscribe, email ilugc-requ...@ae.iitm.ac.in with unsubscribe password address in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
Re: [Ilugc] RE: Axis Bank webpage
On Tuesday 06 Jan 2009 11:55:39 am Sri Ramadoss M wrote: The drop downs aren't proper. Functionality is fine. that is bad coding and design - nothing to do with linux And Axis Bank for putting down that it is supported best in IE alone can be recommended to be put in Hall Of Shame list. no - to qualify for HOS, it has to not work with linux - it works. -- regards KG http://lawgon.livejournal.com ___ To unsubscribe, email ilugc-requ...@ae.iitm.ac.in with unsubscribe password address in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
Re: [Ilugc] RE: Axis Bank webpage
On Tuesday 06 Jan 2009 4:39:40 pm Sri Ramadoss M wrote: In the present version of the AXIS Bank Net Banking is not supported on Ubuntu (Unix/Linux OS). Also, it is not recommended to use the Mozilla FireFox browser for accessing iConnect, though it is accessible on the Windows platform. just shows the disconnect between the people running the website and the customer care people. It works perfectly with linux/osx/firefox/konq/. She doesnt know what she is talking about. And you are spreading FUD that it is not working - please stop it. -- regards KG http://lawgon.livejournal.com ___ To unsubscribe, email ilugc-requ...@ae.iitm.ac.in with unsubscribe password address in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
Re: Re: [Ilugc] RE: Axis Bank webpage
On Jan 7, 2009 10:59am, Kenneth Gonsalves law...@thenilgiris.com wrote: She doesnt know what she is talking about. And you are spreading FUD that it is How do you know that it is a 'she' :P -V- ___ To unsubscribe, email ilugc-requ...@ae.iitm.ac.in with unsubscribe password address in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
Re: [Ilugc] RE: Axis Bank webpage
On Wednesday 07 Jan 2009 12:02:27 pm venka...@gmail.com wrote: On Jan 7, 2009 10:59am, Kenneth Gonsalves law...@thenilgiris.com wrote: She doesnt know what she is talking about. And you are spreading FUD that it is How do you know that it is a 'she' :P I dont - morons can be of either sex. -- regards KG http://lawgon.livejournal.com ___ To unsubscribe, email ilugc-requ...@ae.iitm.ac.in with unsubscribe password address in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
Re: [Ilugc] RE: Axis Bank webpage
On Sat, Jan 3, 2009 at 5:06 PM, Sri Ramadoss M shriramad...@gmail.com wrote: Its shaky in Firefox 3.0.5 Fedora 10 and site explicitly states it is supported well in IE I use Firefox 3.0.5 in ubuntu 8.04 and it works perfectly for me. -- Senthil Kumaran S http://www.stylesen.org/ ___ To unsubscribe, email ilugc-requ...@ae.iitm.ac.in with unsubscribe password address in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
Re: [Ilugc] RE: Axis Bank webpage
On Tue, Jan 6, 2009 at 8:04 AM, Kenneth Gonsalves law...@thenilgiris.comwrote: On Monday 05 Jan 2009 3:24:41 pm Senthil Kumaran S wrote: On Sat, Jan 3, 2009 at 5:06 PM, Sri Ramadoss M shriramad...@gmail.com wrote: Its shaky in Firefox 3.0.5 Fedora 10 what does 'shaky' mean? Looks like a bug at your end. (sorry replying to Senthil's post, do not seem to have received yours) The drop downs aren't proper. Functionality is fine. And Axis Bank for putting down that it is supported best in IE alone can be recommended to be put in Hall Of Shame list. You can view the screenshot in this post, http://kanimozhi.org.in/kanimozhi/?p=246 -- ஆமாச்சு ___ To unsubscribe, email ilugc-requ...@ae.iitm.ac.in with unsubscribe password address in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
Re: [Ilugc] RE: Axis Bank webpage
On Sunday 04 Jan 2009 12:59:18 pm pavithran wrote: If our banks still insist that we use IE6 then that only shows how ancient they are. +1 Microsoft themselves have agreed that it didn't follow standards. The 8th release is trying to follow some standards . ( can't cite the exact article ) It's not strange that wikipedia article on Acid 3 results for desktop browsers doesn't list IE6 . wuhahaha - I was making a payment through axis bank just now and find that 'iconnect works best with IE 4.0'. Actually I think this 'best viewed' stuff is automatically generated by M$ page generation software and developers just do not bother to remove it. -- regards KG http://lawgon.livejournal.com ___ To unsubscribe, email ilugc-requ...@ae.iitm.ac.in with unsubscribe password address in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
Re: [Ilugc] RE: Axis Bank webpage
Hope you all mailed the axis bank to set things right :-) If not Please do it :-) They haven't replied yet for my query.. -- ஆமாச்சு ___ To unsubscribe, email ilugc-requ...@ae.iitm.ac.in with unsubscribe password address in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
Re: [Ilugc] RE: Axis Bank webpage
On Monday 05 Jan 2009 7:03:53 am Sri Ramadoss M wrote: Hope you all mailed the axis bank to set things right :-) If not Please do it :-) They haven't replied yet for my query.. what was your query? -- regards KG http://lawgon.livejournal.com ___ To unsubscribe, email ilugc-requ...@ae.iitm.ac.in with unsubscribe password address in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
Re: [Ilugc] RE: Axis Bank webpage
On Saturday 03 Jan 2009 5:06:30 pm Sri Ramadoss M wrote: I seem to have missed the original mail, but I can assure you that I have been using axis bank account with FF under both OSX and Linux and never had the slightest problem. Its shaky in Firefox 3.0.5 Fedora 10 and site explicitly states it is supported well in IE /me shrugs - works perfectly in FF2, and AFAIK axis bank backends all run on linux. -- regards KG http://lawgon.livejournal.com ___ To unsubscribe, email ilugc-requ...@ae.iitm.ac.in with unsubscribe password address in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
Re: [OT] Re: [Ilugc] RE: Axis Bank webpage
Do banks still do this? Still? They do it more these days. ICICI still relies hugely on Infosys developed software. Somebody from infosys please confirm or deny... And ICICI's net banking is thus far the most widely used in India (in comparison with other banks' net banking... On Sat, Jan 3, 2009 at 10:42 AM, Kapil Hari Paranjape ka...@imsc.res.in wrote: Hello, On Fri, 02 Jan 2009, Sankara Rameswaran wrote: Banks could only outsource development of their sites. Do banks still do this? Given the prevalence of computerisation in banks (CORE and all that), I would not trust[*] 'net banking with a bank that outsources its web-site development. Would you trust a bank that outsources its accounting department because it is too expensive to hire accountants? Kapil. [*] Of course, one may have no choice! -- ___ To unsubscribe, email ilugc-requ...@ae.iitm.ac.in with unsubscribe password address in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc ___ To unsubscribe, email ilugc-requ...@ae.iitm.ac.in with unsubscribe password address in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
Re: [Ilugc] RE: Axis Bank webpage
yes - it is a real PITA. A huge waste of manpower. First write standards compliant stuff. Then check if it works with I fscking E and adjust accordingly. Then check back with the other browsers and adjust accordingly, then check back with the aforesaid piece of sh$t. Completely agreed. That's exactly what I meant. ps - why are you top posting? Sincere apologies. Forgot to prune the message. ___ To unsubscribe, email ilugc-requ...@ae.iitm.ac.in with unsubscribe password address in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
Re: [Ilugc] RE: Axis Bank webpage
Sankara Rameswaran wrote: It's the whole process of testing across all browser for compatibility. Using libraries doesn't automatically guarantee that it works in all broswers, as a matter of fact... The worst part is a lot a manpower is required to verify these. What if you allow your customers to drop in feedbacks? In FOSS, the best testers are always the customers/users. If they start welcoming user feedbacks, listen to them and act upon them, that's worth the effort of having 1000 testers. -- --- With Regards, Parthan technofreak gpg 2FF01026 blog http://blog.technofreak.in ___ To unsubscribe, email ilugc-requ...@ae.iitm.ac.in with unsubscribe password address in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
Re: [Ilugc] RE: Axis Bank webpage
Saripalli Siva Prakash venkata phani wrote: Hi,Feedback is for improvement. Ideally, users shouldn't come across any bugs. Pushing the testing to users is bad. In Free software development, the line between developers and users is thin. Users tend to be participate by filing bug reports, acting as testers all through the development process and some move on to become developers as well. For any moderately complex piece of software, it is impossible for developers to test everything and hence they do have to rely on users to participate and provide feedback. Rahul ___ To unsubscribe, email ilugc-requ...@ae.iitm.ac.in with unsubscribe password address in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
Re: [Ilugc] RE: Axis Bank webpage
Saripalli Siva Prakash venkata phani wrote: Hi,Feedback is for improvement. Ideally, users shouldn't come across any bugs. Pushing the testing to users is bad Well. no amount of testing can stop you from encountering on the field bugs and issues. It is not a good idea not to consider your users to be one among the testers who can perform the value task of doing real time testing. And not having a system for users to give feedbacks is a big loss for you. The ideal situation of presenting a product without a single bug to your users will never happen. Secondly, we are not asking an untested product to be released for your users. But, after you have checked out your logics and work flows and ensured no fault exists in them, only your users will be able to test your product in real time situations. And not having them to be able to offer feedbacks is a big hole in the process. Thirdly, banks can use their own staff members as a tester resource, enabling them to use their own online services and thereby finding bugs, issues and improvements in them. Thus, you do not allow a buggy product to hit your users, but still have almost real life like users to test your product and find how satisfying it is for your users. -- --- With Regards, Parthan technofreak gpg 2FF01026 blog http://blog.technofreak.in ___ To unsubscribe, email ilugc-requ...@ae.iitm.ac.in with unsubscribe password address in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
Re: [Ilugc] RE: Axis Bank webpage
Hi, I totally agree with you guys on the FOSS testing issue. In FOSS, end users are the testers. But we're talking about something critical herea bank software even if the end users/employees test it, a small bug in it would mean a big loss. Company using the software, AXIS here, should employ testers and fix any holes. Regards, On Sat, Jan 3, 2009 at 9:58 PM, Parthan SR parth.technofr...@gmail.comwrote: Saripalli Siva Prakash venkata phani wrote: Hi,Feedback is for improvement. Ideally, users shouldn't come across any bugs. Pushing the testing to users is bad Well. no amount of testing can stop you from encountering on the field bugs and issues. It is not a good idea not to consider your users to be one among the testers who can perform the value task of doing real time testing. And not having a system for users to give feedbacks is a big loss for you. The ideal situation of presenting a product without a single bug to your users will never happen. Secondly, we are not asking an untested product to be released for your users. But, after you have checked out your logics and work flows and ensured no fault exists in them, only your users will be able to test your product in real time situations. And not having them to be able to offer feedbacks is a big hole in the process. Thirdly, banks can use their own staff members as a tester resource, enabling them to use their own online services and thereby finding bugs, issues and improvements in them. Thus, you do not allow a buggy product to hit your users, but still have almost real life like users to test your product and find how satisfying it is for your users. -- --- With Regards, Parthan technofreak gpg 2FF01026 blog http://blog.technofreak.in ___ To unsubscribe, email ilugc-requ...@ae.iitm.ac.in with unsubscribe password address in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc -- Saripalli Siva Prakash V P Member, Techincal Staff Adobe Systems Incorporated Salarpuria Infinity, Bannerghatta road, Bangalore. Mobile No:- 09884612740 ___ To unsubscribe, email ilugc-requ...@ae.iitm.ac.in with unsubscribe password address in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
Re: [Ilugc] RE: Axis Bank webpage
On Fri, Jan 2, 2009 at 9:10 AM, Mano manoka...@gmail.com wrote: If our banks still insist that we use IE6 then that only shows how ancient they are. +1 Microsoft themselves have agreed that it didn't follow standards. The 8th release is trying to follow some standards . ( can't cite the exact article ) It's not strange that wikipedia article on Acid 3 results for desktop browsers doesn't list IE6 . http://en.wikipedia.org/wiki/Acid3#Desktop_browsers I would rather mail the website adminstrators of the bank to be in par with technology. If there is no responsse from them , I will ditch that bank . -- pavithran sakamuri www.pavithran.org ___ To unsubscribe, email ilugc-requ...@ae.iitm.ac.in with unsubscribe password address in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
Re: [Ilugc] RE: Axis Bank webpage
2009/1/2 பத்மநாதன் indianath...@gmail.com: This is not the solution to all. We must required proper plug-ins for Firefox. Now it is available in windows only. Our request letter should be sent to FIrefox and all other Browsers blongs to GNU/Linux You have not understood standards compliance and the way open source works. No plugins are needed if the websites in question adhere to open standards as prescribed by w3c. You seem to think the problem is because of some inadequacy in firefox! Wrong. I read in some article yesterday that Google is encouraging users to ditch IE6 and use Firefox or Chrome - saying these two are atleast twice as fast as IE6. If our banks still insist that we use IE6 then that only shows how ancient they are. ___ To unsubscribe, email ilugc-requ...@ae.iitm.ac.in with unsubscribe password address in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
Re: [Ilugc] RE: Axis Bank webpage
On Fri, Jan 2, 2009 at 6:51 PM, Parthan SR parth.technofr...@gmail.com wrote: [snip] If the web designers keep KISS in mind and create web sites which are simple and clean, they can very well create things which work fairly well on most browsers (at least Firefox, Opera and Safari in addition to IE). Not to mention being a11y nicer. -- You see things; and you say 'Why?'; But I dream things that never were; and I say 'Why not?' - George Bernard Shaw ___ To unsubscribe, email ilugc-requ...@ae.iitm.ac.in with unsubscribe password address in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
Re: [Ilugc] RE: Axis Bank webpage
On Fri, Jan 2, 2009 at 6:32 PM, Sankara Rameswaran sankara.rameswa...@gmail.com wrote: If our banks still insist that we use IE6 then that only shows how ancient they are. libraries that take the pain out. But it's still a very costly affair. Banks could only outsource development of their sites. Vendor now has two options i) to build a site that is cross-browser compatible ii) Convince (or confuse) the bank that IE6 is the only browser out there. And you know what a business would go far :) It is the website owner's (in this case, the bank's) responsibility to ensure that it works in as many browsers as possible. Currently the people who matter in banks do not know or do not care whether all their customers are using IE or not. The OP's intention is to start a mass mailing effort to bring to the bank's attention that there is a sizable majority out there who do not use IE. Just curious, as am developing a web application myself, what are those costly libraries that remove the pain of cross browser compatibility! regds, mano ___ To unsubscribe, email ilugc-requ...@ae.iitm.ac.in with unsubscribe password address in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
Re: [Ilugc] RE: Axis Bank webpage
On Fri, January 2, 2009 6:32 pm, Sankara Rameswaran wrote: If our banks still insist that we use IE6 then that only shows how ancient they are. I seem to have missed the original mail, but I can assure you that I have been using axis bank account with FF under both OSX and Linux and never had the slightest problem. -- regards kg ___ To unsubscribe, email ilugc-requ...@ae.iitm.ac.in with unsubscribe password address in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
[OT] Re: [Ilugc] RE: Axis Bank webpage
Hello, On Fri, 02 Jan 2009, Sankara Rameswaran wrote: Banks could only outsource development of their sites. Do banks still do this? Given the prevalence of computerisation in banks (CORE and all that), I would not trust[*] 'net banking with a bank that outsources its web-site development. Would you trust a bank that outsources its accounting department because it is too expensive to hire accountants? Kapil. [*] Of course, one may have no choice! -- ___ To unsubscribe, email ilugc-requ...@ae.iitm.ac.in with unsubscribe password address in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
Re: [Ilugc] RE: Axis Bank webpage
On Friday 02 Jan 2009 6:32:12 pm Sankara Rameswaran wrote: If our banks still insist that we use IE6 then that only shows how ancient they are. It can't be simplified so much. The issue is more complicated. Being a web developer I can tell you with confidence that IE6 is still the most widely used browser (partly due to piracy and hence the inability to upgrade to IE7 and partly because users are still naive when it comes to adopting cutting edge technology). We do take the pain of making sure our website works across all browser. We are able to do that because we use appropriate libraries that take the pain out. But it's still a very costly affair. do you mean the libraries are costly? or that it is costly in terms of man hours to do this? AFAIK most opensource libraries have the appropriate tweaks to work with IE - and they come free. -- regards KG http://lawgon.livejournal.com ___ To unsubscribe, email ilugc-requ...@ae.iitm.ac.in with unsubscribe password address in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
[Ilugc] RE: Axis Bank webpage
Dear LUGs, அது மைக்ரோசாப்டுக்கு ஏற்றதாக அதன் உலாவிக்குத் தக்கபடிதான் இருக்கப் போவதாக சொல்கிறது(1). இன்டர்நெட் எக்ஸ்புளோரர் பயன்படுத்த கப்பம் கட்டி விண்டோஸின் லைசன்ஸ் முறைப்படி பெற்றிருக்க வேண்டும். அதாவது ஐயாயிரம் ரூபாய் குறைந்தது காசு பிடிக்கும் அல்லது பைரேட் செய்து பிழைக்க வேண்டும். These type of problem is not only to this bank. I faced it in Karur vysia Bank one of TNEB website also. Both are required IE6 update 2 browser for looking after the pages. இந்நிலை மாற வேண்டும். பொதுப் பயன்பாட்டு சேவைகள் வழங்கும் தளங்கள் யாவும் உலாவி பாரபட்சமின்றி வடிவமைக்கப்பட்டிருத்தல் வேண்டும். எனவே ஆக்ஸிஸ் வங்கியை அதன் தளத்தை பொதுவான நெறிமுறைகளுக்கு இணங்கி - பயர்பாக்ஸ் போன்ற உலாவிக்கும் ஏற்றபடி - குனு லினக்ஸ் பயன்படுத்துவோருக்கு ஏதுவாக இருக்க வேண்டுமென்று ஆயிரக்கணக்கில் விண்ணப்பங்கள் அனுப்புமாறு கேட்டுக் கொள்கிறோம். This is not the solution to all. We must required proper plug-ins for Firefox. Now it is available in windows only. Our request letter should be sent to FIrefox and all other Browsers blongs to GNU/Linux Padhu, Pollachi -- Knowledge is power ! Be an Energy Miser - Use Electricity Wiser ___ To unsubscribe, email ilugc-requ...@ae.iitm.ac.in with unsubscribe password address in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
