turns off with a slight click

2009-12-02 Thread gladys pérez-almiroty
happy holidays to all!
my aunt- she lives in an other town- just called me with this  
conundrum: her imac g 5  code name hero, 1.8 ghz, running some version  
of  os 10.3 and  maybe 2gb ram is turning itself off and when it does  
you can hear a faint click.
i live 2 hours away and have not seen the machine when it does that.  
knowing my aunt it has not been updated since the last time i was there.
any ideas? what should i bring to her when i go besides disk warrior?  
would that even help?
if you have any other questions i can ask her. please help me!!
thanks in advanced
gladys

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Re: turns off with a slight click

2009-12-02 Thread Elliott Price
That sounds like the power supply. From what I've heard on the lists, those G5 
iMac's power supplies tend to bite the dust. 


-Elliott Price
Mac Computer Repair - Santa Barbara
Graphic Design - Artwork Setup
Websites - Low Cost Custom Websites

On Dec 2, 2009, at 9:00 AM, gladys pérez-almiroty wrote:

 happy holidays to all!
 my aunt- she lives in an other town- just called me with this  
 conundrum: her imac g 5  code name hero, 1.8 ghz, running some version  
 of  os 10.3 and  maybe 2gb ram is turning itself off and when it does  
 you can hear a faint click.
 i live 2 hours away and have not seen the machine when it does that.  
 knowing my aunt it has not been updated since the last time i was there.
 any ideas? what should i bring to her when i go besides disk warrior?  
 would that even help?
 if you have any other questions i can ask her. please help me!!
 thanks in advanced
 gladys
 
 -- 
 You received this message because you are a member of the iMac Group, a group 
 for those using Apple iMacs and eMacs.
 The list FAQ is at http://lowendmac.com/imac/list.shtml and our netiquette 
 guide is at http://www.lowendmac.com/lists/netiquette.shtml
 To post to this group, send email to imaclist@googlegroups.com
 To leave this group, send email to imaclist+unsubscr...@googlegroups.com
 For more options, visit this group at http://groups.google.com/group/imaclist

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Re: turns off with a slight click

2009-12-02 Thread Fabian Fang
On Dec 2, 2009, at 9:00 AM, gladys pérez-almiroty wrote:

 my aunt- she lives in an other town- just called me with this
 conundrum: her imac g 5  code name hero, 1.8 ghz, running some version
 of  os 10.3 and  maybe 2gb ram is turning itself off and when it does
 you can hear a faint click.

There are three different iMac G5 models with 1.8-GHz processor.   
Assuming that your aunt has the ALS model, its advanced System  
Management Unit (SMU) sometimes needs reset in case of power issues.

Resetting the SMU (System Management Unit)

1. Unplug all cables from the computer, including the power cord.
2. Wait 10 seconds.
3. Plug in the power cord while simultaneously pressing and holding  
the power button on
the back of the computer.
4. Let go of the power button.
5. Press the power button once more to start up your iMac G5.

It also has an internal power button and built-in diagnostic LEDs on  
the main logic board that can help you to troubleshoot the computer.

Fabian




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Re: turns off with a slight click

2009-12-02 Thread Clark Martin
gladys pérez-almiroty wrote:
 happy holidays to all!
 my aunt- she lives in an other town- just called me with this  
 conundrum: her imac g 5  code name hero, 1.8 ghz, running some version  
 of  os 10.3 and  maybe 2gb ram is turning itself off and when it does  
 you can hear a faint click.
 i live 2 hours away and have not seen the machine when it does that.  
 knowing my aunt it has not been updated since the last time i was there.
 any ideas? what should i bring to her when i go besides disk warrior?  
 would that even help?
 if you have any other questions i can ask her. please help me!!
 thanks in advanced
 gladys
 

I'd bring along a Firewire HD that you could install a fresh copy of the 
OS on then run it on that for a while to see if it still shuts down. 
That would determine whether it's a software or hardware problem.

-- 
Clark Martin
Redwood City, CA, USA
Macintosh / Internet Consulting

I'm a designated driver on the Information Super Highway

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