Recommendations for Thunderbird settings when it hangs copying to sent folder
Hi, Cyrus 2.1.18 on Debian Sarge used mostly with Thunderbird 1.0.6 on Windows XP. One NAT router and an additional router / switch between the server and the TB clients. Occasionally (it appears that this happens usually after intensive use of the search function) the TB client hangs after sending out a mail with the message copying to sent folder. It is not related to the size of the message. The message *is* sent out but then we have to restart the TB client. No chance to save the message in the IMAP sent folder. There are a few bug reports available on this but I haven't found a real solution so far. Does anybody use the combination of TB and Cyrus without problems? Could we use a sieve script to put a copy of each outgoing mail into the sent folder (instead of having the client do this)? Thanks Klaus Cyrus Home Page: http://asg.web.cmu.edu/cyrus Cyrus Wiki/FAQ: http://cyruswiki.andrew.cmu.edu List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
Re: Recommendations for Thunderbird settings when it hangs copying to sent folder
Klaus P. Pieper wrote: Hi, Cyrus 2.1.18 on Debian Sarge used mostly with Thunderbird 1.0.6 on Windows XP. One NAT router and an additional router / switch between the server and the TB clients. Occasionally (it appears that this happens usually after intensive use of the search function) the TB client hangs after sending out a mail with the message copying to sent folder. It is not related to the size of the message. The message *is* sent out but then we have to restart the TB client. No chance to save the message in the IMAP sent folder. There are a few bug reports available on this but I haven't found a real solution so far. Does anybody use the combination of TB and Cyrus without problems? Could we use a sieve script to put a copy of each outgoing mail into the sent folder (instead of having the client do this)? This isn't a problem with Cyrus or TB, its a problem with your NAT router closing idle connections. In TB under the advanced server settings, try changing the number of cached connections to 0 or 1, and disable the use of the IDLE command. -- Kenneth Murchison Systems Programmer Carnegie Mellon University Cyrus Home Page: http://asg.web.cmu.edu/cyrus Cyrus Wiki/FAQ: http://cyruswiki.andrew.cmu.edu List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
Re: Recommendations for Thunderbird settings when it hangs copying to sent folder
Klaus P. Pieper wrote: Hi, Cyrus 2.1.18 on Debian Sarge used mostly with Thunderbird 1.0.6 on Windows XP. One NAT router and an additional router / switch between the server and the TB clients. Occasionally (it appears that this happens usually after intensive use of the search function) the TB client hangs after sending out a mail with the message copying to sent folder. It is not related to the size of the message. The message *is* sent out but then we have to restart the TB client. No chance to save the message in the IMAP sent folder. There are a few bug reports available on this but I haven't found a real solution so far. Does anybody use the combination of TB and Cyrus without problems? Could we use a sieve script to put a copy of each outgoing mail into the sent folder (instead of having the client do this)? Klaus, The way I solved this was by designating a specific folder to be my sent folder (in my case out), adding the anyone p privelege to the folder, then replacing the save a copy action with a BCC with plus addressing to the out folder ([EMAIL PROTECTED]). Then, a copy of the message is actually sent to the sent folder, which is not dependent on the copy action in Thunderbird. I have used this for years and it works flawlessly 2 caveats : - our sendmail rules normalize everything to lower case, so the folder name must be all lower case letters - everything in the out folder appears as a unread message. I occasionally select all the messages and mark them as read. --Tom -- Tom Karchesemail : [EMAIL PROTECTED] Web/Email Systems Adminphone : 919.515.5508 NCSU Information Technology Cyrus Home Page: http://asg.web.cmu.edu/cyrus Cyrus Wiki/FAQ: http://cyruswiki.andrew.cmu.edu List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
Re: Recommendations for Thunderbird settings when it hangs copying to sent folder
Ken Murchison schrieb: This isn't a problem with Cyrus or TB, its a problem with your NAT router closing idle connections. In TB under the advanced server settings, try changing the number of cached connections to 0 or 1, and disable the use of the IDLE command. Thanks. Does setting the number of cached connections to 0 or 1 automatically disable the use of the IDLE command or is there any other setting involved? Klaus Cyrus Home Page: http://asg.web.cmu.edu/cyrus Cyrus Wiki/FAQ: http://cyruswiki.andrew.cmu.edu List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
Re: Recommendations for Thunderbird settings when it hangs copying to sent folder
twk schrieb: Klaus, The way I solved this was by designating a specific folder to be my sent folder (in my case out), adding the anyone p privelege to the folder, then replacing the save a copy action with a BCC with plus addressing to the out folder ([EMAIL PROTECTED]). Then, a copy of the message is actually sent to the sent folder, which is not dependent on the copy action in Thunderbird. I have used this for years and it works flawlessly 2 caveats : - our sendmail rules normalize everything to lower case, so the folder name must be all lower case letters - everything in the out folder appears as a unread message. I occasionally select all the messages and mark them as read. Tom, thanks. I'll try Ken's advise first and use your proposal if that won't help. Klaus Cyrus Home Page: http://asg.web.cmu.edu/cyrus Cyrus Wiki/FAQ: http://cyruswiki.andrew.cmu.edu List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
Re: Recommendations for Thunderbird settings when it hangs copying to sent folder
Klaus P. Pieper schrieb: Thanks. Does setting the number of cached connections to 0 or 1 automatically disable the use of the IDLE command or is there any other setting involved? Done. Found the checkbox to disable IDLE. Let's see how it works. Klaus Cyrus Home Page: http://asg.web.cmu.edu/cyrus Cyrus Wiki/FAQ: http://cyruswiki.andrew.cmu.edu List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
