[info-tech] ARD Issue
Anyone with an Apple network: I'm having a problem I haven't had for the last two years. Here's the scenario: I image up a laptop for a kid, enter his machine record (Ethernet MAC address) into WGM and put that computer into the proper management groups.Everything works dandy, laptop getting proper management, ARD interacting properly with the laptop.Then, something goes wrong with that laptop, and I need to give him a loaner.I remove the computer record for the old laptop from WGM, create a new one for the new machine, put it in the proper management groups, and image a new machine for him.Now, although the kid can login and sync, and management is working fine, ARD refuses to interact with the new laptop at all. It shows up in the list under Scanner, but if I double-click on it, absolutely nothing happens. Sometimes the laptop shows as offline with a black icon, even though it's running and on the network. If I do a Get Info on that laptop, there is no Login and Password shown in the Info screen. The two laptops had the exact same image, both deployed with Casper. This has happened in every case where a person has had to switch laptops. After the switch, I can't access the machine through ARD. Something about DNS I don't understand, perhaps? --- Timothy A. Limbert Technology Coordinator Newell-Fonda CSD 712.272.3324 --- http://newell-fondatech.blogspot.com Twitter: limbert65 Onverse avatar SurdeahP Onverse address Metroview Penthouse 15, house #1.
Re: [info-tech] ARD Issue
So you give the loaner the same name as the students' machine that he just turned in? Karl H. Hehr Technology/Curriculum Director South Hamilton CSD www.s-hamilton.k12.ia.us 515.827.5418 (W) 515.209.9767 (C) 515.827.5368 (F) Luddite by Degrees 1) Anything that is in the world when you're born is normal and ordinary and is just a natural part of the way the world works. 2) Anything that's invented between when you're 15 and 35 is new and exciting and revolutionary and you can probably get a career in it. 3) Anything invented after you're 35 is again the natural order of things --- Douglas Adams On Sep 3, 2010, at 2:11 PM, Tim Limbert wrote: Anyone with an Apple network: I'm having a problem I haven't had for the last two years. Here's the scenario: I image up a laptop for a kid, enter his machine record (Ethernet MAC address) into WGM and put that computer into the proper management groups. Everything works dandy, laptop getting proper management, ARD interacting properly with the laptop. Then, something goes wrong with that laptop, and I need to give him a loaner. I remove the computer record for the old laptop from WGM, create a new one for the new machine, put it in the proper management groups, and image a new machine for him. Now, although the kid can login and sync, and management is working fine, ARD refuses to interact with the new laptop at all. It shows up in the list under Scanner, but if I double-click on it, absolutely nothing happens. Sometimes the laptop shows as offline with a black icon, even though it's running and on the network. If I do a Get Info on that laptop, there is no Login and Password shown in the Info screen. The two laptops had the exact same image, both deployed with Casper. This has happened in every case where a person has had to switch laptops. After the switch, I can't access the machine through ARD. Something about DNS I don't understand, perhaps? --- Timothy A. Limbert Technology Coordinator Newell-Fonda CSD 712.272.3324 --- http://newell-fondatech.blogspot.com Twitter: limbert65 Onverse avatar SurdeahP Onverse address Metroview Penthouse 15, house #1.
Re: [info-tech] ARD Issue
Yes. --- Timothy A. Limbert Technology Coordinator Newell-Fonda CSD 712.272.3324 --- http://newell-fondatech.blogspot.com Twitter: limbert65 Onverse avatar SurdeahP Onverse address Metroview Penthouse 15, house #1. From: Karl Hehr karl_h...@s-hamilton.k12.ia.us Sent: Friday, September 03, 2010 3:17 PM To: info-tech@aea8.k12.ia.us Subject: Re: [info-tech] ARD Issue So you give the loaner the same name as the students' machine that he just turned in? Karl H. HehrTechnology/Curriculum DirectorSouth Hamilton CSDwww.s-hamilton.k12.ia.us515.827.5418 (W)515.209.9767 (C)515.827.5368 (F) Luddite by Degrees1) Anything that is in the world when you're born is normal and ordinary and is just a natural part of the way the world works.2) Anything that's invented between when you're 15 and 35 is new and exciting and revolutionary and you can probably get a career in it.3) Anything invented after you're 35 is again the natural order of things --- Douglas Adams On Sep 3, 2010, at 2:11 PM, Tim Limbert wrote:Anyone with an Apple network: I'm having a problem I haven't had for the last two years. Here's the scenario: I image up a laptop for a kid, enter his machine record (Ethernet MAC address) into WGM and put that computer into the proper management groups.Everything works dandy, laptop getting proper management, ARD interacting properly with the laptop.Then, something goes wrong with that laptop, and I need to give him a loaner.I remove the computer record for the old laptop from WGM, create a new one for the new machine, put it in the proper management groups, and image a new machine for him.Now, although the kid can login and sync, and management is working fine, ARD refuses to interact with the new laptop at all. It shows up in the list under Scanner, but if I double-click on it, absolutely nothing happens. Sometimes the laptop shows as offline with a black icon, even though it's running and on the network. If I do a Get Info on that laptop, there is no Login and Password shown in the Info screen. The two laptops had the exact same image, both deployed with Casper. This has happened in every case where a person has had to switch laptops. After the switch, I can't access the machine through ARD. Something about DNS I don't understand, perhaps? --- Timothy A. Limbert Technology Coordinator Newell-Fonda CSD 712.272.3324 --- http://newell-fondatech.blogspot.com Twitter: limbert65 Onverse avatar SurdeahP Onverse address Metroview Penthouse 15, house #1.
Re: [info-tech] ARD Issue
Why? Chad Frerichs Director of Technology Spirit Lake Community School District On Sep 3, 2010, at 3:24 PM, Tim Limbert wrote: Yes. --- Timothy A. Limbert Technology Coordinator Newell-Fonda CSD 712.272.3324 --- http://newell-fondatech.blogspot.com Twitter: limbert65 Onverse avatar SurdeahP Onverse address Metroview Penthouse 15, house #1. From: Karl Hehr karl_h...@s-hamilton.k12.ia.us Sent: Friday, September 03, 2010 3:17 PM To: info-tech@aea8.k12.ia.us Subject: Re: [info-tech] ARD Issue So you give the loaner the same name as the students' machine that he just turned in? Karl H. Hehr Technology/Curriculum Director South Hamilton CSD www.s-hamilton.k12.ia.us 515.827.5418 (W) 515.209.9767 (C) 515.827.5368 (F) Luddite by Degrees 1) Anything that is in the world when you're born is normal and ordinary and is just a natural part of the way the world works. 2) Anything that's invented between when you're 15 and 35 is new and exciting and revolutionary and you can probably get a career in it. 3) Anything invented after you're 35 is again the natural order of things --- Douglas Adams On Sep 3, 2010, at 2:11 PM, Tim Limbert wrote: Anyone with an Apple network: I'm having a problem I haven't had for the last two years. Here's the scenario: I image up a laptop for a kid, enter his machine record (Ethernet MAC address) into WGM and put that computer into the proper management groups. Everything works dandy, laptop getting proper management, ARD interacting properly with the laptop. Then, something goes wrong with that laptop, and I need to give him a loaner. I remove the computer record for the old laptop from WGM, create a new one for the new machine, put it in the proper management groups, and image a new machine for him. Now, although the kid can login and sync, and management is working fine, ARD refuses to interact with the new laptop at all. It shows up in the list under Scanner, but if I double-click on it, absolutely nothing happens. Sometimes the laptop shows as offline with a black icon, even though it's running and on the network. If I do a Get Info on that laptop, there is no Login and Password shown in the Info screen. The two laptops had the exact same image, both deployed with Casper. This has happened in every case where a person has had to switch laptops. After the switch, I can't access the machine through ARD. Something about DNS I don't understand, perhaps? --- Timothy A. Limbert Technology Coordinator Newell-Fonda CSD 712.272.3324 --- http://newell-fondatech.blogspot.com Twitter: limbert65 Onverse avatar SurdeahP Onverse address Metroview Penthouse 15, house #1.
Re: [info-tech] ARD Issue
I have all loaners marked as (StuLoaner--) I don't change the computer name to match so I can keep track of which machines are loaners. Karl H. Hehr Technology/Curriculum Director South Hamilton CSD www.s-hamilton.k12.ia.us 515.827.5418 (W) 515.209.9767 (C) 515.827.5368 (F) Luddite by Degrees 1) Anything that is in the world when you're born is normal and ordinary and is just a natural part of the way the world works. 2) Anything that's invented between when you're 15 and 35 is new and exciting and revolutionary and you can probably get a career in it. 3) Anything invented after you're 35 is again the natural order of things --- Douglas Adams On Sep 3, 2010, at 3:16 PM, Karl Hehr wrote: So you give the loaner the same name as the students' machine that he just turned in? Karl H. Hehr Technology/Curriculum Director South Hamilton CSD www.s-hamilton.k12.ia.us 515.827.5418 (W) 515.209.9767 (C) 515.827.5368 (F) Luddite by Degrees 1) Anything that is in the world when you're born is normal and ordinary and is just a natural part of the way the world works. 2) Anything that's invented between when you're 15 and 35 is new and exciting and revolutionary and you can probably get a career in it. 3) Anything invented after you're 35 is again the natural order of things --- Douglas Adams On Sep 3, 2010, at 2:11 PM, Tim Limbert wrote: Anyone with an Apple network: I'm having a problem I haven't had for the last two years. Here's the scenario: I image up a laptop for a kid, enter his machine record (Ethernet MAC address) into WGM and put that computer into the proper management groups. Everything works dandy, laptop getting proper management, ARD interacting properly with the laptop. Then, something goes wrong with that laptop, and I need to give him a loaner. I remove the computer record for the old laptop from WGM, create a new one for the new machine, put it in the proper management groups, and image a new machine for him. Now, although the kid can login and sync, and management is working fine, ARD refuses to interact with the new laptop at all. It shows up in the list under Scanner, but if I double-click on it, absolutely nothing happens. Sometimes the laptop shows as offline with a black icon, even though it's running and on the network. If I do a Get Info on that laptop, there is no Login and Password shown in the Info screen. The two laptops had the exact same image, both deployed with Casper. This has happened in every case where a person has had to switch laptops. After the switch, I can't access the machine through ARD. Something about DNS I don't understand, perhaps? --- Timothy A. Limbert Technology Coordinator Newell-Fonda CSD 712.272.3324 --- http://newell-fondatech.blogspot.com Twitter: limbert65 Onverse avatar SurdeahP Onverse address Metroview Penthouse 15, house #1.
Re: [info-tech] ARD Issue
Ah ok. Hmmm well I follow the same procedure. I or into WGM and change the MAC address to match the new machine if it is a replacement. I have seen no issues. Sent from my iPhone On Sep 3, 2010, at 3:36 PM, Tim Limbert limbe...@newell-fonda.k12.ia.us wrote: Ok, I should clarify. I answered without thinking too hard. If it's a loaner, I name it differently. If it's a permanent replacement, I name it the same. Presumably, the original one would get fixed and re-allocated somewhere else later. --- Timothy A. Limbert Technology Coordinator Newell-Fonda CSD 712.272.3324 --- http://newell-fondatech.blogspot.com Twitter: limbert65 Onverse avatar SurdeahP Onverse address Metroview Penthouse 15, house #1. From: Karl Hehr karl_h...@s-hamilton.k12.ia.us Sent: Friday, September 03, 2010 3:33 PM To: info-tech@aea8.k12.ia.us Subject: Re: [info-tech] ARD Issue I have all loaners marked as (StuLoaner--) I don't change the computer name to match so I can keep track of which machines are loaners. Karl H. Hehr Technology/Curriculum Director South Hamilton CSD www.s-hamilton.k12.ia.us 515.827.5418 (W) 515.209.9767 (C) 515.827.5368 (F) Luddite by Degrees 1) Anything that is in the world when you're born is normal and ordinary and is just a natural part of the way the world works. 2) Anything that's invented between when you're 15 and 35 is new and exciting and revolutionary and you can probably get a career in it. 3) Anything invented after you're 35 is again the natural order of things --- Douglas Adams On Sep 3, 2010, at 3:16 PM, Karl Hehr wrote: So you give the loaner the same name as the students' machine that he just turned in? Karl H. Hehr Technology/Curriculum Director South Hamilton CSD www.s-hamilton.k12.ia.us 515.827.5418 (W) 515.209.9767 (C) 515.827.5368 (F) Luddite by Degrees 1) Anything that is in the world when you're born is normal and ordinary and is just a natural part of the way the world works. 2) Anything that's invented between when you're 15 and 35 is new and exciting and revolutionary and you can probably get a career in it. 3) Anything invented after you're 35 is again the natural order of things --- Douglas Adams On Sep 3, 2010, at 2:11 PM, Tim Limbert wrote: Anyone with an Apple network: I'm having a problem I haven't had for the last two years. Here's the scenario: I image up a laptop for a kid, enter his machine record (Ethernet MAC address) into WGM and put that computer into the proper management groups. Everything works dandy, laptop getting proper management, ARD interacting properly with the laptop. Then, something goes wrong with that laptop, and I need to give him a loaner. I remove the computer record for the old laptop from WGM, create a new one for the new machine, put it in the proper management groups, and image a new machine for him. Now, although the kid can login and sync, and management is working fine, ARD refuses to interact with the new laptop at all. It shows up in the list under Scanner, but if I double-click on it, absolutely nothing happens. Sometimes the laptop shows as offline with a black icon, even though it's running and on the network. If I do a Get Info on that laptop, there is no Login and Password shown in the Info screen. The two laptops had the exact same image, both deployed with Casper. This has happened in every case where a person has had to switch laptops. After the switch, I can't access the machine through ARD. Something about DNS I don't understand, perhaps? --- Timothy A. Limbert Technology Coordinator Newell-Fonda CSD 712.272.3324 --- http://newell-fondatech.blogspot.com Twitter: limbert65 Onverse avatar SurdeahP Onverse address Metroview Penthouse 15, house #1.
Re: [info-tech] ARD Issue
I've never had this problem before. I do not, as a rule, simply change the MAC address in a computer record, as I've had some weird results with that. I delete the record, re-create a new one, and drop it back in the right management groups. Still not sure why I'm having this problem. --- Timothy A. Limbert Technology Coordinator Newell-Fonda CSD 712.272.3324 --- http://newell-fondatech.blogspot.com Twitter: limbert65 Onverse avatar SurdeahP Onverse address Metroview Penthouse 15, house #1. From: Karl Hehr karl_h...@s-hamilton.k12.ia.us Sent: Friday, September 03, 2010 5:34 PM To: info-tech@aea8.k12.ia.us info-tech@aea8.k12.ia.us Subject: Re: [info-tech] ARD Issue Ah ok. Hmmm well I follow the same procedure. I or into WGM and change the MAC address to match the new machine if it is a replacement. I have seen no issues. Sent from my iPhone On Sep 3, 2010, at 3:36 PM, Tim Limbert limbe...@newell-fonda.k12.ia.us wrote: Ok, I should clarify. I answered without thinking too hard. If it's a loaner, I name it differently. If it's a permanent replacement, I name it the same. Presumably, the original one would get fixed and re-allocated somewhere else later. --- Timothy A. Limbert Technology Coordinator Newell-Fonda CSD 712.272.3324 --- http://newell-fondatech.blogspot.com Twitter: limbert65 Onverse avatar SurdeahP Onverse address Metroview Penthouse 15, house #1. From: Karl Hehr karl_h...@s-hamilton.k12.ia.us Sent: Friday, September 03, 2010 3:33 PM To: info-tech@aea8.k12.ia.us Subject: Re: [info-tech] ARD Issue I have all loaners marked as (StuLoaner--) I don't change the computer name to match so I can keep track of which machines are loaners. Karl H. HehrTechnology/Curriculum DirectorSouth Hamilton CSDwww.s-hamilton.k12.ia.us515.827.5418 (W)515.209.9767 (C)515.827.5368 (F) Luddite by Degrees1) Anything that is in the world when you're born is normal and ordinary and is just a natural part of the way the world works.2) Anything that's invented between when you're 15 and 35 is new and exciting and revolutionary and you can probably get a career in it.3) Anything invented after you're 35 is again the natural order of things --- Douglas Adams On Sep 3, 2010, at 3:16 PM, Karl Hehr wrote:So you give the loaner the same name as the students' machine that he just turned in? Karl H. HehrTechnology/Curriculum DirectorSouth Hamilton CSDwww.s-hamilton.k12.ia.us515.827.5418 (W)515.209.9767 (C)515.827.5368 (F) Luddite by Degrees1) Anything that is in the world when you're born is normal and ordinary and is just a natural part of the way the world works.2) Anything that's invented between when you're 15 and 35 is new and exciting and revolutionary and you can probably get a career in it.3) Anything invented after you're 35 is again the natural order of things --- Douglas Adams On Sep 3, 2010, at 2:11 PM, Tim Limbert wrote:Anyone with an Apple network: I'm having a problem I haven't had for the last two years. Here's the scenario: I image up a laptop for a kid, enter his machine record (Ethernet MAC address) into WGM and put that computer into the proper management groups.Everything works dandy, laptop getting proper management, ARD interacting properly with the laptop.Then, something goes wrong with that laptop, and I need to give him a loaner.I remove the computer record for the old laptop from WGM, create a new one for the new machine, put it in the proper management groups, and image a new machine for him.Now, although the kid can login and sync, and management is working fine, ARD refuses to interact with the new laptop at all. It shows up in the list under Scanner, but if I double-click on it, absolutely nothing happens. Sometimes the laptop shows as offline with a black icon, even though it's running and on the network. If I do a Get Info on that laptop, there is no Login and Password shown in the Info screen. The two laptops had the exact same image, both deployed with Casper. This has happened in every case where a person has had to switch laptops. After the switch, I can't access the machine through ARD. Something about DNS I don't understand, perhaps? --- Timothy A. Limbert Technology Coordinator Newell-Fonda CSD 712.272.3324 --- http://newell-fondatech.blogspot.com Twitter: limbert65 Onverse avatar SurdeahP Onverse address Metroview Penthouse 15, house #1.
