[Bug 123822] Crash when clicking on links in the Help-system

2014-03-06 Thread bugzilla
https://issues.apache.org/ooo/show_bug.cgi?id=123822

Edwin Sharp el...@apache.org changed:

   What|Removed |Added

 Status|UNCONFIRMED |RESOLVED
 Resolution|--- |IRREPRODUCIBLE

--- Comment #5 from Edwin Sharp el...@apache.org ---
Can not reproduce
AOO410m14(Build:9760)  -  Rev. 1573601
2014-03-03 17:47:48 (Mo, 03 Mrz 2014)
Win 7

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[Bug 123822] Crash when clicking on links in the Help-system

2014-03-06 Thread bugzilla
https://issues.apache.org/ooo/show_bug.cgi?id=123822

Hans W. Zekl ze...@web.de changed:

   What|Removed |Added

 Status|RESOLVED|CLOSED

--- Comment #6 from Hans W. Zekl ze...@web.de ---
I am unable to reproduce either. Perhaps it was a result of my original Windows
8 instillation. In the meantime Windows 8.1 is installed.

The bug is closed.

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[Bug 123822] Crash when clicking on links in the Help-system

2013-12-10 Thread bugzilla
https://issues.apache.org/ooo/show_bug.cgi?id=123822

Edwin Sharp el...@apache.org changed:

   What|Removed |Added

 CC||el...@apache.org

--- Comment #2 from Edwin Sharp el...@apache.org ---
Can not reproduce.
AOO410m1(Build:9750)  -  Rev. 1548193
2013-12-07_04:10:48 - Rev. 1548790
Debian

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[Bug 123822] Crash when clicking on links in the Help-system

2013-12-10 Thread bugzilla
https://issues.apache.org/ooo/show_bug.cgi?id=123822

--- Comment #3 from Hans W. Zekl ze...@web.de ---
Created attachment 82071
  -- https://issues.apache.org/ooo/attachment.cgi?id=82071action=edit
Help window with markings

I marked the items I used in the help window

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[Bug 123822] Crash when clicking on links in the Help-system

2013-12-10 Thread bugzilla
https://issues.apache.org/ooo/show_bug.cgi?id=123822

--- Comment #4 from Hans W. Zekl ze...@web.de ---
The problem occurs with other OO components, e.g. Writer too. Tested on a
desktop PC with another profile: the same error

I use a German version of OO, thefore items are in German:

Starting OO by clicking on windows/all programms. No quick start active.


c)F1 to open the Help system
   search for Kommentare in 'Suchbegriff'
  Double click on in Zellen: OK
  on right half of the window a single click on Verwandte Themen/Einfügen
Kommentar: OO is gone
f3)Laptop Dell Inspiron 1545
f4) Latest version, automatic update, German
f5) actual download  version of OO
f91) Update from version 4.0

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[Bug 123822] Crash when clicking on links in the Help-system

2013-12-09 Thread bugzilla
https://issues.apache.org/ooo/show_bug.cgi?id=123822

Rainer Bielefeld rainerbielefeld_ooo...@bielefeldundbuss.de changed:

   What|Removed |Added

   Keywords||crash, needhelp
 CC||rainerbielefeld_ooo_qa@biel
   ||efeldundbuss.de
   Severity|critical|normal

--- Comment #1 from Rainer Bielefeld 
rainerbielefeld_ooo...@bielefeldundbuss.de ---
NOT Reproducible with AOO 4.0.1   – German UI / German locale  [Rev. 1524958
2013-09-20 11:40:29] on  German WIN7 Home Premium (64bit), “historic”  4.0 
User Profile used for all  predecessor versions.

Probably a problem with reporter's individual installation.

@Hans W. Zekl:
Thank you for your feedback – unfortunately important information we will 
need to reproduce your problem is missing.
Please add all information requested in following:

c) Contribute a precise step by step instruction containing every 
  key press and every mouse click how to reproduce your problem 
d) Attach screenshots with comments if you believe that that might explain the 
  problem better than a text comment. Best way is to insert your screenshots
  into a DRAW document and to add comments that explain what you want to show
f) add information 
  f3) concerning your PC (video card, ...)
  f4) concerning your Operating System (Version, Distribution, Language)
  f5) concerning your AOO version (with Build/revision ID if it's not a 
 public release) and localization (UI language, Locale setting)
  f6) AOO settings that might be related to your problems 
 (video hardware acceleration, ...)
  f7) how you launch AOO and how you reached Help
  f8) Whether your problem persists when you renamed your user profile 
 (Quit Quickstart before!) before you launch AOO (please see

http://www.openoffice.org/development/releases/3.4.1.html#AOO3.4.1ReleaseNotes-KnownIssues)
  f9) Whether that worked in former OOO / AOO Versions 
  f91) From what Version you updated
  f92) How you updated
  g) whether you tested validity of your installation.exe

Please do not cite these hints in your reply, but cite the items like:
a): Yes, also in CALC, not in Impress

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