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-- Forwarded message --
From: Shaik, Altaf altaf.sh...@aspect.com
Date: Mon, Nov 19, 2012 at 2:24 PM
Subject: PRESALES CONSULTANT_ASPECT SOFTWARE_INDONESIA
To: Shaik, Altaf altaf.sh...@aspect.com
Dear Applicant,
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We have your details from career portal and would like to share below job
opportunity with you. if you or your known contacts willing to explore the
role pls mail your latest resume in word format ASAP.
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*Presales Consultant: -*
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*GENERAL SCOPE SUMMARY *
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Solutions Consultants accelerate the sales cycle and initiate the
implementation cycle and are the primary technical resource for the field
sales force. Solutions Consultants are responsible for actively driving and
managing the technology evaluation stage of the sales process, working in
conjunction with the sales team as the key technical advisor and product
advocate for our solutions. The Solutions Consultant (SC) must be able to
articulate technology and product positioning to both business and
technical users. Must be able to identify all technical areas of assigned
accounts to assure complete customer satisfaction through all stages of the
sales process. Must be able to establish and maintain strong relationships
throughout the sales cycle with both the internal teams and the
customer/prospect.
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*PRIMARY ROLE RESPONSIBILITIES *
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Responsible for development and delivery of solution demonstrations
Responsible for representing the solution to customers/prospects and at
field events such as conferences, seminars, Aspect User Groups etc.
Facilitating Discovery sessions with customer/prospects in conjunction
with field sales force
Able to respond to functional and technical elements of RFIs/RFPs
Responsible for designing and documenting the architecture/solution
proposed
Ability to defend the solution are needed
Responsible for transitioning the project to implementation teams along
with field sales force
Able to convey customer requirements to Product Management/ Sales
Technical Services teams
Able to travel throughout sales territory
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*Qualifications ***
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***SPECIALIZED KNOWLEDGE SKILLS *
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Highly specialized level of expertise in Aspects products and services. **
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Ability to communicate complex information to customers/prospects.
Strong customer service and teamwork skills. Professional demeanor to
maintain and enhance relationships.
Having broad expertise or unique knowledge, uses skills to contribute to
development of company objectives and principles and to achieve goals in
creative and effective ways.
Highly specialized level of skill in Aspect solutions set.
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Ability to use professional concepts in developing approaches in the
solution of critical problems and broad design issues. Acts independently
to determine methods and procedures on new assignments and may provide
guidance to lower level personnel.
Capability to work on extremely complex problems where analysis of
situations or data requires an evaluation of intangible variables. Ability
to provide solutions that are highly creative and to exercise independent
judgment in developing methods, techniques and evaluation criteria for
obtaining results. Skills required to work on problems that have long term
impact on success of organization.
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*JOB REQUIREMENTS *
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**§ **Traditional TDM IP PBX
**§ **Computer Telephony Integration (CTI)
**§ **Automatic Call Distribution (ACD)
**§ **Predictive Dialer
**§ **Interactive Voice Response (IVR) with Speech Recognition Text To
Speech
**§ **Alternative/Multi-Media channels for the Contact Center
**§ **Quality Management with Speech Analytics
**·**Unified Communications
**·**Centralized/Cloud based and On Premise contact center solutions
**·**Prefer knowledge with Aspect, Avaya, CISCO, Genesys,
Interactive Intelligence and/or Alcatel-Lucent**
**·**8-12 years of field sales experience.
**·**Bachelor's degree in relevant field.
**·**Ability to pass a background check may also be required.
**·**Travel is a MUST
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Regards
Althaf Shaik
*APAC Talent Acquisition*
*Office: +65-65900731*
*altaf.sh...@aspect.com*
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Aspect Software (Asia-Pacific) Pte Ltd
138 Robinson Road
#13-00 The Corporate Office
Singapore 068906
www.aspect.com
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*Building Customer-Company Relationships*
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