Re: [JAWS-Users] Help with links on bank site
This may or may not be related to issues with online banking sites that people have mentioned, but I'll mention it here anyway just to muddy up the waters. A couple of weeks ago, I suddenly could not log into a critical web site here at work. I had just received a bunch of Microsoft updates the previous night. I restored my system to just before the updates were installed, and I suddenly could again log into that critical site. I started adding updates back, one at a time, and testing my ability to log into that site. I eventually found the culprit, Update KB2661254 Minimum key length for certificates. This update altered the behavior of Internet Explorer on web sites that used a certificate with a key length of less than 1024 bits. Essentially, it won't work. I had to uninstall KB2661254 and all is happy now. This update did not effect the way that FireFox interacted with these web sites. This is definitely not Al's problem as he said that when his wife clicked on the link, it worked. -- Blue skies. Dan Rossi Senior Oracle Database Administrator Carnegie Mellon University. E-Mail: d...@andrew.cmu.edu Tel:(412) 268-9081 For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Help with links on bank site
Thanks, it might be what my problem was after Oct. 22, I couldn't get links to appear on my CU site, I also had to restore back to when I could use online banking.. - Original Message - From: Dan Rossi d...@andrew.cmu.edu To: jaws-users-list@jaws-users.com Sent: Thursday, November 08, 2012 8:25 AM Subject: Re: [JAWS-Users] Help with links on bank site This may or may not be related to issues with online banking sites that people have mentioned, but I'll mention it here anyway just to muddy up the waters. A couple of weeks ago, I suddenly could not log into a critical web site here at work. I had just received a bunch of Microsoft updates the previous night. I restored my system to just before the updates were installed, and I suddenly could again log into that critical site. I started adding updates back, one at a time, and testing my ability to log into that site. I eventually found the culprit, Update KB2661254 Minimum key length for certificates. This update altered the behavior of Internet Explorer on web sites that used a certificate with a key length of less than 1024 bits. Essentially, it won't work. I had to uninstall KB2661254 and all is happy now. This update did not effect the way that FireFox interacted with these web sites. This is definitely not Al's problem as he said that when his wife clicked on the link, it worked. -- Blue skies. Dan Rossi Senior Oracle Database Administrator Carnegie Mellon University. E-Mail: d...@andrew.cmu.edu Tel: (412) 268-9081 For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Help with links on bank site
Dan and others, I appreciate everyone's suggestions etc. This is some new glitch Dan has stumbled on and sounds very complicated. More info on my particular situation and it is not good in my opinion. I had Terrie sit down with me to look at this site again. The way I think the page is laid out the way JAWS reads it is way off. After I log in to my CU site I arrow down and JAWS says there is a list of 6 items. If I continue arrowing down it says bullet then announces the link name. It does this for each of the 6 items. I am thinking this is a vertical list with each link preceded by a bullet. JAWS also says mouse over which always bothers me as I know it gets more complicated. Anyway, Terrie describes something totally different. She says these six elements resemble more of a ribbon type setup. It is in fact a horizontal line across the top of the screen. She says there are no bullets and they do not appear has hyperlinks. What confuses me is if I bring up the links list with JAWS key and F7 they are listed and if I tab to go to link it will take me right to it. Anyway, getting back to what they look like as she takes the mouse and hovers over each of the six elements a drop down type box appears with subsequent choices for each item. It is this choices that need to be clicked on with the mouse. None of these choices are available or visible until you hover the mouse over them. Seems I remember something a long time ago about a JAWS command to go to another place when JAWS announces mouse over. Anyway if I route JAWS to PC cursor and then arrow down I occasionally can hear a couple of the choices and if lucky using the num pad key command for mouse activation I can get to another screen but not with any type consistency So, with this additional info any suggestions? I don't even know where to begin with this problem with the Credit Union I T department and/or Freedom Scientific Thanks for listening as this is very frustrating Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Dan Rossi Sent: Thursday, November 08, 2012 9:26 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site This may or may not be related to issues with online banking sites that people have mentioned, but I'll mention it here anyway just to muddy up the waters. A couple of weeks ago, I suddenly could not log into a critical web site here at work. I had just received a bunch of Microsoft updates the previous night. I restored my system to just before the updates were installed, and I suddenly could again log into that critical site. I started adding updates back, one at a time, and testing my ability to log into that site. I eventually found the culprit, Update KB2661254 Minimum key length for certificates. This update altered the behavior of Internet Explorer on web sites that used a certificate with a key length of less than 1024 bits. Essentially, it won't work. I had to uninstall KB2661254 and all is happy now. This update did not effect the way that FireFox interacted with these web sites. This is definitely not Al's problem as he said that when his wife clicked on the link, it worked. -- Blue skies. Dan Rossi Senior Oracle Database Administrator Carnegie Mellon University. E-Mail: d...@andrew.cmu.edu Tel:(412) 268-9081 For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Help with links on bank site
can you do first letter navigation? I have a combo box I have to do that in the bill pay section on my CU site. If just opening the combo box and trying to arrow down list, it opens whatever the cursor is on, but first letter navigation lands me right on that bill choice - Original Message - From: Alan Robbins arobb...@nycap.rr.com To: jaws-users-list@jaws-users.com Sent: Thursday, November 08, 2012 9:34 AM Subject: Re: [JAWS-Users] Help with links on bank site Dan and others, I appreciate everyone's suggestions etc. This is some new glitch Dan has stumbled on and sounds very complicated. More info on my particular situation and it is not good in my opinion. I had Terrie sit down with me to look at this site again. The way I think the page is laid out the way JAWS reads it is way off. After I log in to my CU site I arrow down and JAWS says there is a list of 6 items. If I continue arrowing down it says bullet then announces the link name. It does this for each of the 6 items. I am thinking this is a vertical list with each link preceded by a bullet. JAWS also says mouse over which always bothers me as I know it gets more complicated. Anyway, Terrie describes something totally different. She says these six elements resemble more of a ribbon type setup. It is in fact a horizontal line across the top of the screen. She says there are no bullets and they do not appear has hyperlinks. What confuses me is if I bring up the links list with JAWS key and F7 they are listed and if I tab to go to link it will take me right to it. Anyway, getting back to what they look like as she takes the mouse and hovers over each of the six elements a drop down type box appears with subsequent choices for each item. It is this choices that need to be clicked on with the mouse. None of these choices are available or visible until you hover the mouse over them. Seems I remember something a long time ago about a JAWS command to go to another place when JAWS announces mouse over. Anyway if I route JAWS to PC cursor and then arrow down I occasionally can hear a couple of the choices and if lucky using the num pad key command for mouse activation I can get to another screen but not with any type consistency So, with this additional info any suggestions? I don't even know where to begin with this problem with the Credit Union I T department and/or Freedom Scientific Thanks for listening as this is very frustrating Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Dan Rossi Sent: Thursday, November 08, 2012 9:26 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site This may or may not be related to issues with online banking sites that people have mentioned, but I'll mention it here anyway just to muddy up the waters. A couple of weeks ago, I suddenly could not log into a critical web site here at work. I had just received a bunch of Microsoft updates the previous night. I restored my system to just before the updates were installed, and I suddenly could again log into that critical site. I started adding updates back, one at a time, and testing my ability to log into that site. I eventually found the culprit, Update KB2661254 Minimum key length for certificates. This update altered the behavior of Internet Explorer on web sites that used a certificate with a key length of less than 1024 bits. Essentially, it won't work. I had to uninstall KB2661254 and all is happy now. This update did not effect the way that FireFox interacted with these web sites. This is definitely not Al's problem as he said that when his wife clicked on the link, it worked. -- Blue skies. Dan Rossi Senior Oracle Database Administrator Carnegie Mellon University. E-Mail: d...@andrew.cmu.edu Tel: (412) 268-9081 For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Help with links on bank site
Hey Al, Do you use Jaws 13? Wonder if the OCR commands would help out in this situation? I tend to always forget about that option, have to retrain my brain I guess,lol - Original Message - From: Trish pzoell...@tx.rr.com To: jaws-users-list@jaws-users.com Sent: Thursday, November 08, 2012 9:40 AM Subject: Re: [JAWS-Users] Help with links on bank site can you do first letter navigation? I have a combo box I have to do that in the bill pay section on my CU site. If just opening the combo box and trying to arrow down list, it opens whatever the cursor is on, but first letter navigation lands me right on that bill choice - Original Message - From: Alan Robbins arobb...@nycap.rr.com To: jaws-users-list@jaws-users.com Sent: Thursday, November 08, 2012 9:34 AM Subject: Re: [JAWS-Users] Help with links on bank site Dan and others, I appreciate everyone's suggestions etc. This is some new glitch Dan has stumbled on and sounds very complicated. More info on my particular situation and it is not good in my opinion. I had Terrie sit down with me to look at this site again. The way I think the page is laid out the way JAWS reads it is way off. After I log in to my CU site I arrow down and JAWS says there is a list of 6 items. If I continue arrowing down it says bullet then announces the link name. It does this for each of the 6 items. I am thinking this is a vertical list with each link preceded by a bullet. JAWS also says mouse over which always bothers me as I know it gets more complicated. Anyway, Terrie describes something totally different. She says these six elements resemble more of a ribbon type setup. It is in fact a horizontal line across the top of the screen. She says there are no bullets and they do not appear has hyperlinks. What confuses me is if I bring up the links list with JAWS key and F7 they are listed and if I tab to go to link it will take me right to it. Anyway, getting back to what they look like as she takes the mouse and hovers over each of the six elements a drop down type box appears with subsequent choices for each item. It is this choices that need to be clicked on with the mouse. None of these choices are available or visible until you hover the mouse over them. Seems I remember something a long time ago about a JAWS command to go to another place when JAWS announces mouse over. Anyway if I route JAWS to PC cursor and then arrow down I occasionally can hear a couple of the choices and if lucky using the num pad key command for mouse activation I can get to another screen but not with any type consistency So, with this additional info any suggestions? I don't even know where to begin with this problem with the Credit Union I T department and/or Freedom Scientific Thanks for listening as this is very frustrating Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Dan Rossi Sent: Thursday, November 08, 2012 9:26 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site This may or may not be related to issues with online banking sites that people have mentioned, but I'll mention it here anyway just to muddy up the waters. A couple of weeks ago, I suddenly could not log into a critical web site here at work. I had just received a bunch of Microsoft updates the previous night. I restored my system to just before the updates were installed, and I suddenly could again log into that critical site. I started adding updates back, one at a time, and testing my ability to log into that site. I eventually found the culprit, Update KB2661254 Minimum key length for certificates. This update altered the behavior of Internet Explorer on web sites that used a certificate with a key length of less than 1024 bits. Essentially, it won't work. I had to uninstall KB2661254 and all is happy now. This update did not effect the way that FireFox interacted with these web sites. This is definitely not Al's problem as he said that when his wife clicked on the link, it worked. -- Blue skies. Dan Rossi Senior Oracle Database Administrator Carnegie Mellon University. E-Mail: d...@andrew.cmu.edu Tel: (412) 268-9081 For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Help with links on bank site
No, using 14 but the issue is being able to activate the choice more so than seeing it Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Trish Sent: Thursday, November 08, 2012 10:45 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site Hey Al, Do you use Jaws 13? Wonder if the OCR commands would help out in this situation? I tend to always forget about that option, have to retrain my brain I guess,lol - Original Message - From: Trish pzoell...@tx.rr.com To: jaws-users-list@jaws-users.com Sent: Thursday, November 08, 2012 9:40 AM Subject: Re: [JAWS-Users] Help with links on bank site can you do first letter navigation? I have a combo box I have to do that in the bill pay section on my CU site. If just opening the combo box and trying to arrow down list, it opens whatever the cursor is on, but first letter navigation lands me right on that bill choice - Original Message - From: Alan Robbins arobb...@nycap.rr.com To: jaws-users-list@jaws-users.com Sent: Thursday, November 08, 2012 9:34 AM Subject: Re: [JAWS-Users] Help with links on bank site Dan and others, I appreciate everyone's suggestions etc. This is some new glitch Dan has stumbled on and sounds very complicated. More info on my particular situation and it is not good in my opinion. I had Terrie sit down with me to look at this site again. The way I think the page is laid out the way JAWS reads it is way off. After I log in to my CU site I arrow down and JAWS says there is a list of 6 items. If I continue arrowing down it says bullet then announces the link name. It does this for each of the 6 items. I am thinking this is a vertical list with each link preceded by a bullet. JAWS also says mouse over which always bothers me as I know it gets more complicated. Anyway, Terrie describes something totally different. She says these six elements resemble more of a ribbon type setup. It is in fact a horizontal line across the top of the screen. She says there are no bullets and they do not appear has hyperlinks. What confuses me is if I bring up the links list with JAWS key and F7 they are listed and if I tab to go to link it will take me right to it. Anyway, getting back to what they look like as she takes the mouse and hovers over each of the six elements a drop down type box appears with subsequent choices for each item. It is this choices that need to be clicked on with the mouse. None of these choices are available or visible until you hover the mouse over them. Seems I remember something a long time ago about a JAWS command to go to another place when JAWS announces mouse over. Anyway if I route JAWS to PC cursor and then arrow down I occasionally can hear a couple of the choices and if lucky using the num pad key command for mouse activation I can get to another screen but not with any type consistency So, with this additional info any suggestions? I don't even know where to begin with this problem with the Credit Union I T department and/or Freedom Scientific Thanks for listening as this is very frustrating Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Dan Rossi Sent: Thursday, November 08, 2012 9:26 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site This may or may not be related to issues with online banking sites that people have mentioned, but I'll mention it here anyway just to muddy up the waters. A couple of weeks ago, I suddenly could not log into a critical web site here at work. I had just received a bunch of Microsoft updates the previous night. I restored my system to just before the updates were installed, and I suddenly could again log into that critical site. I started adding updates back, one at a time, and testing my ability to log into that site. I eventually found the culprit, Update KB2661254 Minimum key length for certificates. This update altered the behavior of Internet Explorer on web sites that used a certificate with a key length of less than 1024 bits. Essentially, it won't work. I had to uninstall KB2661254 and all is happy now. This update did not effect the way that FireFox interacted with these web sites. This is definitely not Al's problem as he said that when his wife clicked on the link, it worked. -- Blue skies. Dan Rossi Senior Oracle Database Administrator Carnegie Mellon University. E-Mail: d...@andrew.cmu.edu Tel: (412) 268-9081 For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked
Re: [JAWS-Users] Help with links on bank site
Hmmm, maybe go back to 13 for this site? - Original Message - From: Alan Robbins arobb...@nycap.rr.com To: jaws-users-list@jaws-users.com Sent: Thursday, November 08, 2012 10:30 AM Subject: Re: [JAWS-Users] Help with links on bank site No, using 14 but the issue is being able to activate the choice more so than seeing it Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Trish Sent: Thursday, November 08, 2012 10:45 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site Hey Al, Do you use Jaws 13? Wonder if the OCR commands would help out in this situation? I tend to always forget about that option, have to retrain my brain I guess,lol - Original Message - From: Trish pzoell...@tx.rr.com To: jaws-users-list@jaws-users.com Sent: Thursday, November 08, 2012 9:40 AM Subject: Re: [JAWS-Users] Help with links on bank site can you do first letter navigation? I have a combo box I have to do that in the bill pay section on my CU site. If just opening the combo box and trying to arrow down list, it opens whatever the cursor is on, but first letter navigation lands me right on that bill choice - Original Message - From: Alan Robbins arobb...@nycap.rr.com To: jaws-users-list@jaws-users.com Sent: Thursday, November 08, 2012 9:34 AM Subject: Re: [JAWS-Users] Help with links on bank site Dan and others, I appreciate everyone's suggestions etc. This is some new glitch Dan has stumbled on and sounds very complicated. More info on my particular situation and it is not good in my opinion. I had Terrie sit down with me to look at this site again. The way I think the page is laid out the way JAWS reads it is way off. After I log in to my CU site I arrow down and JAWS says there is a list of 6 items. If I continue arrowing down it says bullet then announces the link name. It does this for each of the 6 items. I am thinking this is a vertical list with each link preceded by a bullet. JAWS also says mouse over which always bothers me as I know it gets more complicated. Anyway, Terrie describes something totally different. She says these six elements resemble more of a ribbon type setup. It is in fact a horizontal line across the top of the screen. She says there are no bullets and they do not appear has hyperlinks. What confuses me is if I bring up the links list with JAWS key and F7 they are listed and if I tab to go to link it will take me right to it. Anyway, getting back to what they look like as she takes the mouse and hovers over each of the six elements a drop down type box appears with subsequent choices for each item. It is this choices that need to be clicked on with the mouse. None of these choices are available or visible until you hover the mouse over them. Seems I remember something a long time ago about a JAWS command to go to another place when JAWS announces mouse over. Anyway if I route JAWS to PC cursor and then arrow down I occasionally can hear a couple of the choices and if lucky using the num pad key command for mouse activation I can get to another screen but not with any type consistency So, with this additional info any suggestions? I don't even know where to begin with this problem with the Credit Union I T department and/or Freedom Scientific Thanks for listening as this is very frustrating Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Dan Rossi Sent: Thursday, November 08, 2012 9:26 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site This may or may not be related to issues with online banking sites that people have mentioned, but I'll mention it here anyway just to muddy up the waters. A couple of weeks ago, I suddenly could not log into a critical web site here at work. I had just received a bunch of Microsoft updates the previous night. I restored my system to just before the updates were installed, and I suddenly could again log into that critical site. I started adding updates back, one at a time, and testing my ability to log into that site. I eventually found the culprit, Update KB2661254 Minimum key length for certificates. This update altered the behavior of Internet Explorer on web sites that used a certificate with a key length of less than 1024 bits. Essentially, it won't work. I had to uninstall KB2661254 and all is happy now. This update did not effect the way that FireFox interacted with these web sites. This is definitely not Al's problem as he said that when his wife clicked on the link, it worked. -- Blue skies. Dan Rossi Senior Oracle Database Administrator Carnegie Mellon University. E-Mail: d...@andrew.cmu.edu Tel: (412) 268-9081 For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws
Re: [JAWS-Users] Help with links on bank site
Al, have you tried JAWS-KEY - control - enter? That is supposed to activate mouse-over links. -- Blue skies. Dan Rossi Senior Oracle Database Administrator Carnegie Mellon University. E-Mail: d...@andrew.cmu.edu Tel:(412) 268-9081 For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Help with links on bank site
I find that with jaws 13 and 14 some times jaws reads the link but is not actually focused on the link. In that case I use the jawsKey f7 and activate the link from there. Tom Bisset -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of bob cavanaugh Sent: November 7, 2012 7:37 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site What usually works for me is hit the applications key and go down to open, then click enter. If that doesn't work, I try opening it in a new window to see if it works. If the open options do not work for that particular link, then I don't know what to tell you. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: Wednesday, November 07, 2012 4:15 PM To: Jaws-Users-List Subject: [JAWS-Users] Help with links on bank site Hope someone can give me some suggestions and quick. My credit union just redid their website. Until now the site has been fully accessible with JAWS. Not sure what they did but some links on the site now work and some don't with JAWS. If JAWS says link I have always just hit enter to access it and go their. Several links on that site now do not work that way. I know the link is active as my wife can click on it with the mouse and it is fine. What I don't understand is why JAWS works well with some links on that page and simply ignores others. I have tried using the links list and simply arrowing down the page and clicking on them. I tried the JAWS key and z to no avail. Any other suggestions how I can get jaws to activate those links. Thanks Al For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Help with links on bank site
Were you able to employ my method yet? I'm just curious if it works. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: Thursday, November 08, 2012 11:31 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site No, using 14 but the issue is being able to activate the choice more so than seeing it Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Trish Sent: Thursday, November 08, 2012 10:45 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site Hey Al, Do you use Jaws 13? Wonder if the OCR commands would help out in this situation? I tend to always forget about that option, have to retrain my brain I guess,lol - Original Message - From: Trish pzoell...@tx.rr.com To: jaws-users-list@jaws-users.com Sent: Thursday, November 08, 2012 9:40 AM Subject: Re: [JAWS-Users] Help with links on bank site can you do first letter navigation? I have a combo box I have to do that in the bill pay section on my CU site. If just opening the combo box and trying to arrow down list, it opens whatever the cursor is on, but first letter navigation lands me right on that bill choice - Original Message - From: Alan Robbins arobb...@nycap.rr.com To: jaws-users-list@jaws-users.com Sent: Thursday, November 08, 2012 9:34 AM Subject: Re: [JAWS-Users] Help with links on bank site Dan and others, I appreciate everyone's suggestions etc. This is some new glitch Dan has stumbled on and sounds very complicated. More info on my particular situation and it is not good in my opinion. I had Terrie sit down with me to look at this site again. The way I think the page is laid out the way JAWS reads it is way off. After I log in to my CU site I arrow down and JAWS says there is a list of 6 items. If I continue arrowing down it says bullet then announces the link name. It does this for each of the 6 items. I am thinking this is a vertical list with each link preceded by a bullet. JAWS also says mouse over which always bothers me as I know it gets more complicated. Anyway, Terrie describes something totally different. She says these six elements resemble more of a ribbon type setup. It is in fact a horizontal line across the top of the screen. She says there are no bullets and they do not appear has hyperlinks. What confuses me is if I bring up the links list with JAWS key and F7 they are listed and if I tab to go to link it will take me right to it. Anyway, getting back to what they look like as she takes the mouse and hovers over each of the six elements a drop down type box appears with subsequent choices for each item. It is this choices that need to be clicked on with the mouse. None of these choices are available or visible until you hover the mouse over them. Seems I remember something a long time ago about a JAWS command to go to another place when JAWS announces mouse over. Anyway if I route JAWS to PC cursor and then arrow down I occasionally can hear a couple of the choices and if lucky using the num pad key command for mouse activation I can get to another screen but not with any type consistency So, with this additional info any suggestions? I don't even know where to begin with this problem with the Credit Union I T department and/or Freedom Scientific Thanks for listening as this is very frustrating Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Dan Rossi Sent: Thursday, November 08, 2012 9:26 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site This may or may not be related to issues with online banking sites that people have mentioned, but I'll mention it here anyway just to muddy up the waters. A couple of weeks ago, I suddenly could not log into a critical web site here at work. I had just received a bunch of Microsoft updates the previous night. I restored my system to just before the updates were installed, and I suddenly could again log into that critical site. I started adding updates back, one at a time, and testing my ability to log into that site. I eventually found the culprit, Update KB2661254 Minimum key length for certificates. This update altered the behavior of Internet Explorer on web sites that used a certificate with a key length of less than 1024 bits. Essentially, it won't work. I had to uninstall KB2661254 and all is happy now. This update did not effect the way that FireFox interacted with these web sites. This is definitely not Al's problem as he said that when his wife clicked on the link, it worked. -- Blue skies. Dan Rossi Senior Oracle Database Administrator Carnegie Mellon University. E-Mail: d...@andrew.cmu.edu Tel: (412) 268-9081 For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help
Re: [JAWS-Users] Help with links on bank site
Use alt down arrows for opening combo boxes. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Trish Sent: Thursday, November 08, 2012 10:41 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site can you do first letter navigation? I have a combo box I have to do that in the bill pay section on my CU site. If just opening the combo box and trying to arrow down list, it opens whatever the cursor is on, but first letter navigation lands me right on that bill choice - Original Message - From: Alan Robbins arobb...@nycap.rr.com To: jaws-users-list@jaws-users.com Sent: Thursday, November 08, 2012 9:34 AM Subject: Re: [JAWS-Users] Help with links on bank site Dan and others, I appreciate everyone's suggestions etc. This is some new glitch Dan has stumbled on and sounds very complicated. More info on my particular situation and it is not good in my opinion. I had Terrie sit down with me to look at this site again. The way I think the page is laid out the way JAWS reads it is way off. After I log in to my CU site I arrow down and JAWS says there is a list of 6 items. If I continue arrowing down it says bullet then announces the link name. It does this for each of the 6 items. I am thinking this is a vertical list with each link preceded by a bullet. JAWS also says mouse over which always bothers me as I know it gets more complicated. Anyway, Terrie describes something totally different. She says these six elements resemble more of a ribbon type setup. It is in fact a horizontal line across the top of the screen. She says there are no bullets and they do not appear has hyperlinks. What confuses me is if I bring up the links list with JAWS key and F7 they are listed and if I tab to go to link it will take me right to it. Anyway, getting back to what they look like as she takes the mouse and hovers over each of the six elements a drop down type box appears with subsequent choices for each item. It is this choices that need to be clicked on with the mouse. None of these choices are available or visible until you hover the mouse over them. Seems I remember something a long time ago about a JAWS command to go to another place when JAWS announces mouse over. Anyway if I route JAWS to PC cursor and then arrow down I occasionally can hear a couple of the choices and if lucky using the num pad key command for mouse activation I can get to another screen but not with any type consistency So, with this additional info any suggestions? I don't even know where to begin with this problem with the Credit Union I T department and/or Freedom Scientific Thanks for listening as this is very frustrating Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Dan Rossi Sent: Thursday, November 08, 2012 9:26 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site This may or may not be related to issues with online banking sites that people have mentioned, but I'll mention it here anyway just to muddy up the waters. A couple of weeks ago, I suddenly could not log into a critical web site here at work. I had just received a bunch of Microsoft updates the previous night. I restored my system to just before the updates were installed, and I suddenly could again log into that critical site. I started adding updates back, one at a time, and testing my ability to log into that site. I eventually found the culprit, Update KB2661254 Minimum key length for certificates. This update altered the behavior of Internet Explorer on web sites that used a certificate with a key length of less than 1024 bits. Essentially, it won't work. I had to uninstall KB2661254 and all is happy now. This update did not effect the way that FireFox interacted with these web sites. This is definitely not Al's problem as he said that when his wife clicked on the link, it worked. -- Blue skies. Dan Rossi Senior Oracle Database Administrator Carnegie Mellon University. E-Mail: d...@andrew.cmu.edu Tel: (412) 268-9081 For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Help with links on bank site
I meant alt down arrow. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Trish Sent: Thursday, November 08, 2012 10:41 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site can you do first letter navigation? I have a combo box I have to do that in the bill pay section on my CU site. If just opening the combo box and trying to arrow down list, it opens whatever the cursor is on, but first letter navigation lands me right on that bill choice - Original Message - From: Alan Robbins arobb...@nycap.rr.com To: jaws-users-list@jaws-users.com Sent: Thursday, November 08, 2012 9:34 AM Subject: Re: [JAWS-Users] Help with links on bank site Dan and others, I appreciate everyone's suggestions etc. This is some new glitch Dan has stumbled on and sounds very complicated. More info on my particular situation and it is not good in my opinion. I had Terrie sit down with me to look at this site again. The way I think the page is laid out the way JAWS reads it is way off. After I log in to my CU site I arrow down and JAWS says there is a list of 6 items. If I continue arrowing down it says bullet then announces the link name. It does this for each of the 6 items. I am thinking this is a vertical list with each link preceded by a bullet. JAWS also says mouse over which always bothers me as I know it gets more complicated. Anyway, Terrie describes something totally different. She says these six elements resemble more of a ribbon type setup. It is in fact a horizontal line across the top of the screen. She says there are no bullets and they do not appear has hyperlinks. What confuses me is if I bring up the links list with JAWS key and F7 they are listed and if I tab to go to link it will take me right to it. Anyway, getting back to what they look like as she takes the mouse and hovers over each of the six elements a drop down type box appears with subsequent choices for each item. It is this choices that need to be clicked on with the mouse. None of these choices are available or visible until you hover the mouse over them. Seems I remember something a long time ago about a JAWS command to go to another place when JAWS announces mouse over. Anyway if I route JAWS to PC cursor and then arrow down I occasionally can hear a couple of the choices and if lucky using the num pad key command for mouse activation I can get to another screen but not with any type consistency So, with this additional info any suggestions? I don't even know where to begin with this problem with the Credit Union I T department and/or Freedom Scientific Thanks for listening as this is very frustrating Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Dan Rossi Sent: Thursday, November 08, 2012 9:26 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site This may or may not be related to issues with online banking sites that people have mentioned, but I'll mention it here anyway just to muddy up the waters. A couple of weeks ago, I suddenly could not log into a critical web site here at work. I had just received a bunch of Microsoft updates the previous night. I restored my system to just before the updates were installed, and I suddenly could again log into that critical site. I started adding updates back, one at a time, and testing my ability to log into that site. I eventually found the culprit, Update KB2661254 Minimum key length for certificates. This update altered the behavior of Internet Explorer on web sites that used a certificate with a key length of less than 1024 bits. Essentially, it won't work. I had to uninstall KB2661254 and all is happy now. This update did not effect the way that FireFox interacted with these web sites. This is definitely not Al's problem as he said that when his wife clicked on the link, it worked. -- Blue skies. Dan Rossi Senior Oracle Database Administrator Carnegie Mellon University. E-Mail: d...@andrew.cmu.edu Tel: (412) 268-9081 For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Help with links on bank site
Justin, Tried but with no success. Will update folks later on progress have to go pick our grandson up soon Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Justin.Williams2 Sent: Thursday, November 08, 2012 12:47 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site Were you able to employ my method yet? I'm just curious if it works. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: Thursday, November 08, 2012 11:31 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site No, using 14 but the issue is being able to activate the choice more so than seeing it Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Trish Sent: Thursday, November 08, 2012 10:45 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site Hey Al, Do you use Jaws 13? Wonder if the OCR commands would help out in this situation? I tend to always forget about that option, have to retrain my brain I guess,lol - Original Message - From: Trish pzoell...@tx.rr.com To: jaws-users-list@jaws-users.com Sent: Thursday, November 08, 2012 9:40 AM Subject: Re: [JAWS-Users] Help with links on bank site can you do first letter navigation? I have a combo box I have to do that in the bill pay section on my CU site. If just opening the combo box and trying to arrow down list, it opens whatever the cursor is on, but first letter navigation lands me right on that bill choice - Original Message - From: Alan Robbins arobb...@nycap.rr.com To: jaws-users-list@jaws-users.com Sent: Thursday, November 08, 2012 9:34 AM Subject: Re: [JAWS-Users] Help with links on bank site Dan and others, I appreciate everyone's suggestions etc. This is some new glitch Dan has stumbled on and sounds very complicated. More info on my particular situation and it is not good in my opinion. I had Terrie sit down with me to look at this site again. The way I think the page is laid out the way JAWS reads it is way off. After I log in to my CU site I arrow down and JAWS says there is a list of 6 items. If I continue arrowing down it says bullet then announces the link name. It does this for each of the 6 items. I am thinking this is a vertical list with each link preceded by a bullet. JAWS also says mouse over which always bothers me as I know it gets more complicated. Anyway, Terrie describes something totally different. She says these six elements resemble more of a ribbon type setup. It is in fact a horizontal line across the top of the screen. She says there are no bullets and they do not appear has hyperlinks. What confuses me is if I bring up the links list with JAWS key and F7 they are listed and if I tab to go to link it will take me right to it. Anyway, getting back to what they look like as she takes the mouse and hovers over each of the six elements a drop down type box appears with subsequent choices for each item. It is this choices that need to be clicked on with the mouse. None of these choices are available or visible until you hover the mouse over them. Seems I remember something a long time ago about a JAWS command to go to another place when JAWS announces mouse over. Anyway if I route JAWS to PC cursor and then arrow down I occasionally can hear a couple of the choices and if lucky using the num pad key command for mouse activation I can get to another screen but not with any type consistency So, with this additional info any suggestions? I don't even know where to begin with this problem with the Credit Union I T department and/or Freedom Scientific Thanks for listening as this is very frustrating Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Dan Rossi Sent: Thursday, November 08, 2012 9:26 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site This may or may not be related to issues with online banking sites that people have mentioned, but I'll mention it here anyway just to muddy up the waters. A couple of weeks ago, I suddenly could not log into a critical web site here at work. I had just received a bunch of Microsoft updates the previous night. I restored my system to just before the updates were installed, and I suddenly could again log into that critical site. I started adding updates back, one at a time, and testing my ability to log into that site. I eventually found the culprit, Update KB2661254 Minimum key length for certificates. This update altered the behavior of Internet Explorer on web sites that used a certificate with a key length of less than 1024 bits. Essentially, it won't work. I had to uninstall KB2661254 and all is happy now. This update did not effect the way that FireFox
Re: [JAWS-Users] Help with links on bank site
Al, Try moving to the link concerned, where JAWS says Mouseover. Hold down CTRL and JAWS Key and press the Enter key. You should hear JAWS say Change at line XX, where XX is a number. Now, using Quick Navigation, press the letter J. JAWS will say Jump to line. Type in the number, from XX above and press Enter again. A list of items should now appear and you can arrow up or down, to select the one you need. The CTRL + JAWS Key + Enter simulates hovering over the item with the mouse. My bank employed a similar type of thing for customers, logging into Internet Banking. I hope that the above is clear and is of use to you. With Kind Regards, Charlie Nicol. Scotland, United Kingdom. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: 08 November 2012 16:31 To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site No, using 14 but the issue is being able to activate the choice more so than seeing it Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Trish Sent: Thursday, November 08, 2012 10:45 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site Hey Al, Do you use Jaws 13? Wonder if the OCR commands would help out in this situation? I tend to always forget about that option, have to retrain my brain I guess,lol - Original Message - From: Trish pzoell...@tx.rr.com To: jaws-users-list@jaws-users.com Sent: Thursday, November 08, 2012 9:40 AM Subject: Re: [JAWS-Users] Help with links on bank site can you do first letter navigation? I have a combo box I have to do that in the bill pay section on my CU site. If just opening the combo box and trying to arrow down list, it opens whatever the cursor is on, but first letter navigation lands me right on that bill choice - Original Message - From: Alan Robbins arobb...@nycap.rr.com To: jaws-users-list@jaws-users.com Sent: Thursday, November 08, 2012 9:34 AM Subject: Re: [JAWS-Users] Help with links on bank site Dan and others, I appreciate everyone's suggestions etc. This is some new glitch Dan has stumbled on and sounds very complicated. More info on my particular situation and it is not good in my opinion. I had Terrie sit down with me to look at this site again. The way I think the page is laid out the way JAWS reads it is way off. After I log in to my CU site I arrow down and JAWS says there is a list of 6 items. If I continue arrowing down it says bullet then announces the link name. It does this for each of the 6 items. I am thinking this is a vertical list with each link preceded by a bullet. JAWS also says mouse over which always bothers me as I know it gets more complicated. Anyway, Terrie describes something totally different. She says these six elements resemble more of a ribbon type setup. It is in fact a horizontal line across the top of the screen. She says there are no bullets and they do not appear has hyperlinks. What confuses me is if I bring up the links list with JAWS key and F7 they are listed and if I tab to go to link it will take me right to it. Anyway, getting back to what they look like as she takes the mouse and hovers over each of the six elements a drop down type box appears with subsequent choices for each item. It is this choices that need to be clicked on with the mouse. None of these choices are available or visible until you hover the mouse over them. Seems I remember something a long time ago about a JAWS command to go to another place when JAWS announces mouse over. Anyway if I route JAWS to PC cursor and then arrow down I occasionally can hear a couple of the choices and if lucky using the num pad key command for mouse activation I can get to another screen but not with any type consistency So, with this additional info any suggestions? I don't even know where to begin with this problem with the Credit Union I T department and/or Freedom Scientific Thanks for listening as this is very frustrating Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Dan Rossi Sent: Thursday, November 08, 2012 9:26 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site This may or may not be related to issues with online banking sites that people have mentioned, but I'll mention it here anyway just to muddy up the waters. A couple of weeks ago, I suddenly could not log into a critical web site here at work. I had just received a bunch of Microsoft updates the previous night. I restored my system to just before the updates were installed, and I suddenly could again log into that critical site. I started adding updates back, one at a time, and testing my ability to log into that site. I eventually found the culprit, Update KB2661254 Minimum key length for certificates. This update altered
Re: [JAWS-Users] Help with links on bank site
Charles, Dan, Trish, Justin, Greg others, I would like to thank all of you very very much. Trying all your ideas and playing around myself with various cursors etc. I was able to get basic functionality back on the site, although very limited. However the last suggestion Dan Charles made with the mouse over command hit pay dirt. Using that keystroke, followed by the letter J and line number JAWS says info is on takes me to the list of options and everyone is accessible by simply hitting the enter button. Problem solved and bourbon manhattans are on tap later (smile) Thanks again all Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Charles Nicol Sent: Thursday, November 08, 2012 4:29 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site Al, Try moving to the link concerned, where JAWS says Mouseover. Hold down CTRL and JAWS Key and press the Enter key. You should hear JAWS say Change at line XX, where XX is a number. Now, using Quick Navigation, press the letter J. JAWS will say Jump to line. Type in the number, from XX above and press Enter again. A list of items should now appear and you can arrow up or down, to select the one you need. The CTRL + JAWS Key + Enter simulates hovering over the item with the mouse. My bank employed a similar type of thing for customers, logging into Internet Banking. I hope that the above is clear and is of use to you. With Kind Regards, Charlie Nicol. Scotland, United Kingdom. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: 08 November 2012 16:31 To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site No, using 14 but the issue is being able to activate the choice more so than seeing it Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Trish Sent: Thursday, November 08, 2012 10:45 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site Hey Al, Do you use Jaws 13? Wonder if the OCR commands would help out in this situation? I tend to always forget about that option, have to retrain my brain I guess,lol - Original Message - From: Trish pzoell...@tx.rr.com To: jaws-users-list@jaws-users.com Sent: Thursday, November 08, 2012 9:40 AM Subject: Re: [JAWS-Users] Help with links on bank site can you do first letter navigation? I have a combo box I have to do that in the bill pay section on my CU site. If just opening the combo box and trying to arrow down list, it opens whatever the cursor is on, but first letter navigation lands me right on that bill choice - Original Message - From: Alan Robbins arobb...@nycap.rr.com To: jaws-users-list@jaws-users.com Sent: Thursday, November 08, 2012 9:34 AM Subject: Re: [JAWS-Users] Help with links on bank site Dan and others, I appreciate everyone's suggestions etc. This is some new glitch Dan has stumbled on and sounds very complicated. More info on my particular situation and it is not good in my opinion. I had Terrie sit down with me to look at this site again. The way I think the page is laid out the way JAWS reads it is way off. After I log in to my CU site I arrow down and JAWS says there is a list of 6 items. If I continue arrowing down it says bullet then announces the link name. It does this for each of the 6 items. I am thinking this is a vertical list with each link preceded by a bullet. JAWS also says mouse over which always bothers me as I know it gets more complicated. Anyway, Terrie describes something totally different. She says these six elements resemble more of a ribbon type setup. It is in fact a horizontal line across the top of the screen. She says there are no bullets and they do not appear has hyperlinks. What confuses me is if I bring up the links list with JAWS key and F7 they are listed and if I tab to go to link it will take me right to it. Anyway, getting back to what they look like as she takes the mouse and hovers over each of the six elements a drop down type box appears with subsequent choices for each item. It is this choices that need to be clicked on with the mouse. None of these choices are available or visible until you hover the mouse over them. Seems I remember something a long time ago about a JAWS command to go to another place when JAWS announces mouse over. Anyway if I route JAWS to PC cursor and then arrow down I occasionally can hear a couple of the choices and if lucky using the num pad key command for mouse activation I can get to another screen but not with any type consistency So, with this additional info any suggestions? I don't even know where to begin with this problem with the Credit Union I T department and/or Freedom Scientific Thanks for listening as this is very frustrating Al -Original Message- From: JAWS-Users
Re: [JAWS-Users] Help with links on bank site
outstanding -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: Thursday, November 08, 2012 6:12 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site Charles, Dan, Trish, Justin, Greg others, I would like to thank all of you very very much. Trying all your ideas and playing around myself with various cursors etc. I was able to get basic functionality back on the site, although very limited. However the last suggestion Dan Charles made with the mouse over command hit pay dirt. Using that keystroke, followed by the letter J and line number JAWS says info is on takes me to the list of options and everyone is accessible by simply hitting the enter button. Problem solved and bourbon manhattans are on tap later (smile) Thanks again all Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Charles Nicol Sent: Thursday, November 08, 2012 4:29 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site Al, Try moving to the link concerned, where JAWS says Mouseover. Hold down CTRL and JAWS Key and press the Enter key. You should hear JAWS say Change at line XX, where XX is a number. Now, using Quick Navigation, press the letter J. JAWS will say Jump to line. Type in the number, from XX above and press Enter again. A list of items should now appear and you can arrow up or down, to select the one you need. The CTRL + JAWS Key + Enter simulates hovering over the item with the mouse. My bank employed a similar type of thing for customers, logging into Internet Banking. I hope that the above is clear and is of use to you. With Kind Regards, Charlie Nicol. Scotland, United Kingdom. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: 08 November 2012 16:31 To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site No, using 14 but the issue is being able to activate the choice more so than seeing it Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Trish Sent: Thursday, November 08, 2012 10:45 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site Hey Al, Do you use Jaws 13? Wonder if the OCR commands would help out in this situation? I tend to always forget about that option, have to retrain my brain I guess,lol - Original Message - From: Trish pzoell...@tx.rr.com To: jaws-users-list@jaws-users.com Sent: Thursday, November 08, 2012 9:40 AM Subject: Re: [JAWS-Users] Help with links on bank site can you do first letter navigation? I have a combo box I have to do that in the bill pay section on my CU site. If just opening the combo box and trying to arrow down list, it opens whatever the cursor is on, but first letter navigation lands me right on that bill choice - Original Message - From: Alan Robbins arobb...@nycap.rr.com To: jaws-users-list@jaws-users.com Sent: Thursday, November 08, 2012 9:34 AM Subject: Re: [JAWS-Users] Help with links on bank site Dan and others, I appreciate everyone's suggestions etc. This is some new glitch Dan has stumbled on and sounds very complicated. More info on my particular situation and it is not good in my opinion. I had Terrie sit down with me to look at this site again. The way I think the page is laid out the way JAWS reads it is way off. After I log in to my CU site I arrow down and JAWS says there is a list of 6 items. If I continue arrowing down it says bullet then announces the link name. It does this for each of the 6 items. I am thinking this is a vertical list with each link preceded by a bullet. JAWS also says mouse over which always bothers me as I know it gets more complicated. Anyway, Terrie describes something totally different. She says these six elements resemble more of a ribbon type setup. It is in fact a horizontal line across the top of the screen. She says there are no bullets and they do not appear has hyperlinks. What confuses me is if I bring up the links list with JAWS key and F7 they are listed and if I tab to go to link it will take me right to it. Anyway, getting back to what they look like as she takes the mouse and hovers over each of the six elements a drop down type box appears with subsequent choices for each item. It is this choices that need to be clicked on with the mouse. None of these choices are available or visible until you hover the mouse over them. Seems I remember something a long time ago about a JAWS command to go to another place when JAWS announces mouse over. Anyway if I route JAWS to PC cursor and then arrow down I occasionally can hear a couple of the choices and if lucky using the num pad key command for mouse activation I can get to another screen but not with any type
[JAWS-Users] Help with links on bank site
Hope someone can give me some suggestions and quick. My credit union just redid their website. Until now the site has been fully accessible with JAWS. Not sure what they did but some links on the site now work and some don't with JAWS. If JAWS says link I have always just hit enter to access it and go their. Several links on that site now do not work that way. I know the link is active as my wife can click on it with the mouse and it is fine. What I don't understand is why JAWS works well with some links on that page and simply ignores others. I have tried using the links list and simply arrowing down the page and clicking on them. I tried the JAWS key and z to no avail. Any other suggestions how I can get jaws to activate those links. Thanks Al For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Help with links on bank site
What usually works for me is hit the applications key and go down to open, then click enter. If that doesn't work, I try opening it in a new window to see if it works. If the open options do not work for that particular link, then I don't know what to tell you. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: Wednesday, November 07, 2012 4:15 PM To: Jaws-Users-List Subject: [JAWS-Users] Help with links on bank site Hope someone can give me some suggestions and quick. My credit union just redid their website. Until now the site has been fully accessible with JAWS. Not sure what they did but some links on the site now work and some don't with JAWS. If JAWS says link I have always just hit enter to access it and go their. Several links on that site now do not work that way. I know the link is active as my wife can click on it with the mouse and it is fine. What I don't understand is why JAWS works well with some links on that page and simply ignores others. I have tried using the links list and simply arrowing down the page and clicking on them. I tried the JAWS key and z to no avail. Any other suggestions how I can get jaws to activate those links. Thanks Al For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Help with links on bank site
Bob, Thanks, don't see any of those options with the application key, thanks anyway /Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of bob cavanaugh Sent: Wednesday, November 07, 2012 7:37 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site What usually works for me is hit the applications key and go down to open, then click enter. If that doesn't work, I try opening it in a new window to see if it works. If the open options do not work for that particular link, then I don't know what to tell you. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: Wednesday, November 07, 2012 4:15 PM To: Jaws-Users-List Subject: [JAWS-Users] Help with links on bank site Hope someone can give me some suggestions and quick. My credit union just redid their website. Until now the site has been fully accessible with JAWS. Not sure what they did but some links on the site now work and some don't with JAWS. If JAWS says link I have always just hit enter to access it and go their. Several links on that site now do not work that way. I know the link is active as my wife can click on it with the mouse and it is fine. What I don't understand is why JAWS works well with some links on that page and simply ignores others. I have tried using the links list and simply arrowing down the page and clicking on them. I tried the JAWS key and z to no avail. Any other suggestions how I can get jaws to activate those links. Thanks Al For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Help with links on bank site
Have you tried the shift+enter key combination on those links? -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: Wednesday, November 07, 2012 7:14 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site Bob, Thanks, don't see any of those options with the application key, thanks anyway /Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of bob cavanaugh Sent: Wednesday, November 07, 2012 7:37 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site What usually works for me is hit the applications key and go down to open, then click enter. If that doesn't work, I try opening it in a new window to see if it works. If the open options do not work for that particular link, then I don't know what to tell you. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: Wednesday, November 07, 2012 4:15 PM To: Jaws-Users-List Subject: [JAWS-Users] Help with links on bank site Hope someone can give me some suggestions and quick. My credit union just redid their website. Until now the site has been fully accessible with JAWS. Not sure what they did but some links on the site now work and some don't with JAWS. If JAWS says link I have always just hit enter to access it and go their. Several links on that site now do not work that way. I know the link is active as my wife can click on it with the mouse and it is fine. What I don't understand is why JAWS works well with some links on that page and simply ignores others. I have tried using the links list and simply arrowing down the page and clicking on them. I tried the JAWS key and z to no avail. Any other suggestions how I can get jaws to activate those links. Thanks Al For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Help with links on bank site
Hello, I recently had some issues with my CU as well. I hadn't installed anything or changed anything, but suddenly after Oct. 22 the web page wouldn't show all the links on the page. I went to the help section for my CU recommended settings, it gave a list of supported browsers and Operating Systems, as well as resolution settings. I entered on the check my computer setting to see if it matched up with their recommended settings, something was amiss re the resolution settings. But when I reverted back to the 1024 x 728 or whatever that is, nothing changed. I must have had a window's update from last time AI had been able to log into my bank, so I did a system's restore back to the date of last time all was working right, that did the trick. I have noticed at my credit union's site, they offer a setting for screen readers to turn some features off. I haven't had to do that though. Also, another issue I was having long before this time was, the forms mode was on and that was really sending the links and edit box's off the radar. So maybe if yours is on try turning it off and see if that improves things for you, or do a system's restore. I am using still Jaws 13 on a ASUS laptop running window's 7 home premium if this helps you any.. Trish - Original Message - From: Alan Robbins arobb...@nycap.rr.com To: jaws-users-list@jaws-users.com Sent: Wednesday, November 07, 2012 7:14 PM Subject: Re: [JAWS-Users] Help with links on bank site Bob, Thanks, don't see any of those options with the application key, thanks anyway /Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of bob cavanaugh Sent: Wednesday, November 07, 2012 7:37 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site What usually works for me is hit the applications key and go down to open, then click enter. If that doesn't work, I try opening it in a new window to see if it works. If the open options do not work for that particular link, then I don't know what to tell you. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: Wednesday, November 07, 2012 4:15 PM To: Jaws-Users-List Subject: [JAWS-Users] Help with links on bank site Hope someone can give me some suggestions and quick. My credit union just redid their website. Until now the site has been fully accessible with JAWS. Not sure what they did but some links on the site now work and some don't with JAWS. If JAWS says link I have always just hit enter to access it and go their. Several links on that site now do not work that way. I know the link is active as my wife can click on it with the mouse and it is fine. What I don't understand is why JAWS works well with some links on that page and simply ignores others. I have tried using the links list and simply arrowing down the page and clicking on them. I tried the JAWS key and z to no avail. Any other suggestions how I can get jaws to activate those links. Thanks Al For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Help with links on bank site
Al, In reading your problem, I have one link on my credit union bank site that Jaw's doesn't say link, but I know it's there. I just press my enter key and it does open the page, but it always puts me down at the bottom and I have to up arrow to get to my desired info. I use IE 9 forgot to mention that before. Sure hope your CU is more friendlier than mine or have a better understanding of their online banking features. I'm just this short of switiching to BOA it's site seems to be pretty rock steady,lol - Original Message - From: Trish pzoell...@tx.rr.com To: jaws-users-list@jaws-users.com Sent: Wednesday, November 07, 2012 9:26 PM Subject: Re: [JAWS-Users] Help with links on bank site Hello, I recently had some issues with my CU as well. I hadn't installed anything or changed anything, but suddenly after Oct. 22 the web page wouldn't show all the links on the page. I went to the help section for my CU recommended settings, it gave a list of supported browsers and Operating Systems, as well as resolution settings. I entered on the check my computer setting to see if it matched up with their recommended settings, something was amiss re the resolution settings. But when I reverted back to the 1024 x 728 or whatever that is, nothing changed. I must have had a window's update from last time AI had been able to log into my bank, so I did a system's restore back to the date of last time all was working right, that did the trick. I have noticed at my credit union's site, they offer a setting for screen readers to turn some features off. I haven't had to do that though. Also, another issue I was having long before this time was, the forms mode was on and that was really sending the links and edit box's off the radar. So maybe if yours is on try turning it off and see if that improves things for you, or do a system's restore. I am using still Jaws 13 on a ASUS laptop running window's 7 home premium if this helps you any.. Trish - Original Message - From: Alan Robbins arobb...@nycap.rr.com To: jaws-users-list@jaws-users.com Sent: Wednesday, November 07, 2012 7:14 PM Subject: Re: [JAWS-Users] Help with links on bank site Bob, Thanks, don't see any of those options with the application key, thanks anyway /Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of bob cavanaugh Sent: Wednesday, November 07, 2012 7:37 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site What usually works for me is hit the applications key and go down to open, then click enter. If that doesn't work, I try opening it in a new window to see if it works. If the open options do not work for that particular link, then I don't know what to tell you. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: Wednesday, November 07, 2012 4:15 PM To: Jaws-Users-List Subject: [JAWS-Users] Help with links on bank site Hope someone can give me some suggestions and quick. My credit union just redid their website. Until now the site has been fully accessible with JAWS. Not sure what they did but some links on the site now work and some don't with JAWS. If JAWS says link I have always just hit enter to access it and go their. Several links on that site now do not work that way. I know the link is active as my wife can click on it with the mouse and it is fine. What I don't understand is why JAWS works well with some links on that page and simply ignores others. I have tried using the links list and simply arrowing down the page and clicking on them. I tried the JAWS key and z to no avail. Any other suggestions how I can get jaws to activate those links. Thanks Al For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Help with links on bank site
If you have the links list up, then when you get to the link, tab over and listen for the option move to link. Hit enter. Then, rout jaws to the virtual cursor, and double click with the left mouse button. If you encounter the link whithout the links list, in other words, through using the arrows and tab keys, then routt jaws to virtual cursor, and hit enter. In order to rout jaws to the virtual cursor, press insert minus on the numpad. The Minus is also refered to as jaws cursor, and it is located on the top right of the numpad. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: Wednesday, November 07, 2012 8:14 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site Bob, Thanks, don't see any of those options with the application key, thanks anyway /Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of bob cavanaugh Sent: Wednesday, November 07, 2012 7:37 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site What usually works for me is hit the applications key and go down to open, then click enter. If that doesn't work, I try opening it in a new window to see if it works. If the open options do not work for that particular link, then I don't know what to tell you. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: Wednesday, November 07, 2012 4:15 PM To: Jaws-Users-List Subject: [JAWS-Users] Help with links on bank site Hope someone can give me some suggestions and quick. My credit union just redid their website. Until now the site has been fully accessible with JAWS. Not sure what they did but some links on the site now work and some don't with JAWS. If JAWS says link I have always just hit enter to access it and go their. Several links on that site now do not work that way. I know the link is active as my wife can click on it with the mouse and it is fine. What I don't understand is why JAWS works well with some links on that page and simply ignores others. I have tried using the links list and simply arrowing down the page and clicking on them. I tried the JAWS key and z to no avail. Any other suggestions how I can get jaws to activate those links. Thanks Al For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
