Re: [JAWS-Users] Jaws crash/pause update
Don, Looks like going through list mail two or three others have reported too. This is good so hopefully they will be on their way to a fix. Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Don Moore Sent: Thursday, November 26, 2015 2:37 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws crash/pause update Hi Al, I must be the other person who reported this issue to FS. I do have a case number and they have gotten back to me, so someone seems to be working on the problem. I also urge others to contact FS. Don -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: Wednesday, November 25, 2015 4:02 PM To: Jaws-Users-List Subject: [JAWS-Users] Jaws crash/pause update Hello list, Well I just got off the phone with a senior Jaws escalation specialist. He called to get additional information on the Jaws crashing and/or pausing issues some of us are having with Jaws 16 and/or 17 and Windows 7 and/or 10. I know we have had several folks speaking of some or all of the above. Unfortunately only myself and one other person has reported this to Freedom Scientific as far as he knows of. The purpose of this post is to urge anyone having this issue (all or part) to contact Freedom Scientific by phone or email to report this issue. This will generate a case number and the team can then try to get at some similarities to begin to debug the issue. Again, and this has been said many times, if you don't report issues to freedom scientific and only do so on the list, remedies will not be made. So, you can let me know on list or off if you report. Best, Al For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Jaws crash/pause update
I have just sent my experience with Jaws pausing and crashing to Freedom Scientific. FYI Norma -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: Wednesday, November 25, 2015 3:02 PM To: Jaws-Users-List Subject: [JAWS-Users] Jaws crash/pause update Hello list, Well I just got off the phone with a senior Jaws escalation specialist. He called to get additional information on the Jaws crashing and/or pausing issues some of us are having with Jaws 16 and/or 17 and Windows 7 and/or 10. I know we have had several folks speaking of some or all of the above. Unfortunately only myself and one other person has reported this to Freedom Scientific as far as he knows of. The purpose of this post is to urge anyone having this issue (all or part) to contact Freedom Scientific by phone or email to report this issue. This will generate a case number and the team can then try to get at some similarities to begin to debug the issue. Again, and this has been said many times, if you don't report issues to freedom scientific and only do so on the list, remedies will not be made. So, you can let me know on list or off if you report. Best, Al For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Jaws crash/pause update
Hi Al, I must be the other person who reported this issue to FS. I do have a case number and they have gotten back to me, so someone seems to be working on the problem. I also urge others to contact FS. Don -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: Wednesday, November 25, 2015 4:02 PM To: Jaws-Users-List Subject: [JAWS-Users] Jaws crash/pause update Hello list, Well I just got off the phone with a senior Jaws escalation specialist. He called to get additional information on the Jaws crashing and/or pausing issues some of us are having with Jaws 16 and/or 17 and Windows 7 and/or 10. I know we have had several folks speaking of some or all of the above. Unfortunately only myself and one other person has reported this to Freedom Scientific as far as he knows of. The purpose of this post is to urge anyone having this issue (all or part) to contact Freedom Scientific by phone or email to report this issue. This will generate a case number and the team can then try to get at some similarities to begin to debug the issue. Again, and this has been said many times, if you don't report issues to freedom scientific and only do so on the list, remedies will not be made. So, you can let me know on list or off if you report. Best, Al For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
[JAWS-Users] Jaws crash/pause update
Hello list, Well I just got off the phone with a senior Jaws escalation specialist. He called to get additional information on the Jaws crashing and/or pausing issues some of us are having with Jaws 16 and/or 17 and Windows 7 and/or 10. I know we have had several folks speaking of some or all of the above. Unfortunately only myself and one other person has reported this to Freedom Scientific as far as he knows of. The purpose of this post is to urge anyone having this issue (all or part) to contact Freedom Scientific by phone or email to report this issue. This will generate a case number and the team can then try to get at some similarities to begin to debug the issue. Again, and this has been said many times, if you don't report issues to freedom scientific and only do so on the list, remedies will not be made. So, you can let me know on list or off if you report. Best, Al For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
