[JAWS-Users] PC Maintenance XP Home
Hi All, It had been way too long since I performed PC maintenance on this XP Home with SP 2 machine using JAWS 7.0 and all the steps don't come trippingly off my fingers since I had Norton SystemWorks 2005 on my Win 98 machine and on the XP until about March when NSW was up renewal and my understanding that the 2007 versions of Norton products weren't accessible and my tech installed AVG. So, I was used to the Disk Doctor and Speed Disk Utilities with NSW, which is why the XP Scan Disc and Defrag haven't come easily. I believe I was able to complete the process using Denny's instructions on the home page for the list, but I ran into problems last night and am hoping I was just too tired when I started the procedures. All went well until I got to Check Disc. Denny's instructions say: 3. Check Disc The check disc should be performed before a scan disc is performed. To do this, go to the start menu and then to, run. When the edit box appears, type in: chkdsk /f and press enter. You will be presented with a dialogue that says, the check disc cannot be performed because the volume is in use. Would you like to perform this the next time your system starts? Just type the letter Y and press enter. Now you will need to shut down any open applications and restart your PC. When it begins to boot up and before Windows starts, your PC will perform a check disc. It will take a few minutes to perform, but when it is finished, Windows will start up normally. When I attempted the steps, XP started the checking process before I had a chance to re-start the machine and I'm just about positive it did the same thing the last time I tried it. The next problem was with scan disk where Denny says: 4. Scan Disc Windows XP doesn’t have an actual scan disc, but it does have something relatively close to it. To run scan disc, go to your desk top and then to, My Computer. If you aren’t using the classic start menu, you might have to go to your start menu and then to My Computer there. Open My Computer and highlight your C drive, sometimes called, Local Disc C. Don’t press enter, just highlight it. Now do an alt enter to bring up the properties. Next do a control tab to the Tools tab. You will be on, errors checking, check now button. Press your spacebar and it will say, Start Button, but don’t press enter yet. Instead, tab to the check boxes and check, automatically fix files system errors and the next check box which is, scan for and attempt recovery of bad sectors. Check both of the boxes. Now tab to the start button and press enter. You will be presented with a dialogue saying that the disc check cannot pbe performed because the disc check needs exclusive access to some files. Do you want to schedule a disc check the next time you start Windows? Just press your spacebar on yes. Now tab to OK and press enter. Alt f4 out of the properties and shut down any open applications and restart your PC. Just press your spacebar on yes. Now tab to OK and press enter. Alt f4 out of the properties and shut down any open applications and restart your PC. Does perform the checking process with JAWS silent? Everything went okay until I got to It may take as long as an hour for this process to complete, depending on the size of your hard drive and how many errors you have, but be Patient and Windows will restart once the process is complete. I attempted the steps twice leaving more than an hour the first time and more than 4 hours the second time and JAWS wouldn't speak at all either time except for saying ALT-F4 when I tried it. A slightly weird thing is that the Insert key on the num pad hasn't been working since I tried the scan disc and I've rebooted. The insert key on the six pack works and num lock is off. I haven't been able to get a new keyboard since I have had to wiggle waggle keys from time to time to get them to respond and it could be strictly coincidental that the insert key in the num pad isn't responding now. Am I just missing something in Denny's instructions? Thank you, Margaret Visit the JAWS Users List home page at: http://www.jaws-users.com Address for the list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com To post to this group, send email to jaws-users-list@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following form in order to contact the management team http://www.jaws-users.com/managers.php If you wish to join the Blind Computing list send a blank email to the following address: [EMAIL PROTECTED]
Re: [JAWS-Users] PC Maintenance XP Home
Margaret, it looks like you were following the instructions very well, so this must be a freak incident, whereby the insert key isn't responding. Anyway I was under the impression that both check disk and scan disk were the same in Windows XP, so goodness knows why Denny included both procedures, but there you are. Maybe someone can shed some light on this, smiles. - Original Message - From: Margaret Thomas [EMAIL PROTECTED] To: jaws-users jaws-users-list@jaws-users.com Sent: Saturday, August 18, 2007 12:08 PM Subject: [JAWS-Users] PC Maintenance XP Home Hi All, It had been way too long since I performed PC maintenance on this XP Home with SP 2 machine using JAWS 7.0 and all the steps don't come trippingly off my fingers since I had Norton SystemWorks 2005 on my Win 98 machine and on the XP until about March when NSW was up renewal and my understanding that the 2007 versions of Norton products weren't accessible and my tech installed AVG. So, I was used to the Disk Doctor and Speed Disk Utilities with NSW, which is why the XP Scan Disc and Defrag haven't come easily. I believe I was able to complete the process using Denny's instructions on the home page for the list, but I ran into problems last night and am hoping I was just too tired when I started the procedures. All went well until I got to Check Disc. Denny's instructions say: 3. Check Disc The check disc should be performed before a scan disc is performed. To do this, go to the start menu and then to, run. When the edit box appears, type in: chkdsk /f and press enter. You will be presented with a dialogue that says, the check disc cannot be performed because the volume is in use. Would you like to perform this the next time your system starts? Just type the letter Y and press enter. Now you will need to shut down any open applications and restart your PC. When it begins to boot up and before Windows starts, your PC will perform a check disc. It will take a few minutes to perform, but when it is finished, Windows will start up normally. When I attempted the steps, XP started the checking process before I had a chance to re-start the machine and I'm just about positive it did the same thing the last time I tried it. The next problem was with scan disk where Denny says: 4. Scan Disc Windows XP doesn’t have an actual scan disc, but it does have something relatively close to it. To run scan disc, go to your desk top and then to, My Computer. If you aren’t using the classic start menu, you might have to go to your start menu and then to My Computer there. Open My Computer and highlight your C drive, sometimes called, Local Disc C. Don’t press enter, just highlight it. Now do an alt enter to bring up the properties. Next do a control tab to the Tools tab. You will be on, errors checking, check now button. Press your spacebar and it will say, Start Button, but don’t press enter yet. Instead, tab to the check boxes and check, automatically fix files system errors and the next check box which is, scan for and attempt recovery of bad sectors. Check both of the boxes. Now tab to the start button and press enter. You will be presented with a dialogue saying that the disc check cannot pbe performed because the disc check needs exclusive access to some files. Do you want to schedule a disc check the next time you start Windows? Just press your spacebar on yes. Now tab to OK and press enter. Alt f4 out of the properties and shut down any open applications and restart your PC. Just press your spacebar on yes. Now tab to OK and press enter. Alt f4 out of the properties and shut down any open applications and restart your PC. Does perform the checking process with JAWS silent? Everything went okay until I got to It may take as long as an hour for this process to complete, depending on the size of your hard drive and how many errors you have, but be Patient and Windows will restart once the process is complete. I attempted the steps twice leaving more than an hour the first time and more than 4 hours the second time and JAWS wouldn't speak at all either time except for saying ALT-F4 when I tried it. A slightly weird thing is that the Insert key on the num pad hasn't been working since I tried the scan disc and I've rebooted. The insert key on the six pack works and num lock is off. I haven't been able to get a new keyboard since I have had to wiggle waggle keys from time to time to get them to respond and it could be strictly coincidental that the insert key in the num pad isn't responding now. Am I just missing something in Denny's instructions? Thank you, Margaret Visit the JAWS Users List home page at: http://www.jaws-users.com Address for the list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com To post to this group, send email
Re: [JAWS-Users] PC Maintenance XP Home
Margaret, When you type in, chkdsk /f, or you leaving a space between the chkdsk and the /f? As for the sccan disc, you said that you heard Jaws talking when you did the alt f4. Actually, Jaws shouldn't speak at all until after the scan disc process is completed since Windows doesn't load until it is. It sounds like 1 of a couple of things is happening. One, either you didn't restart your computer after starting the scan disc process, or two, it ran through the process after restart and Windows loaded and you didn't realize it. Do you hear the Windows shut down sound when you do a restart? Denny -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Margaret Thomas Sent: Saturday, August 18, 2007 6:08 AM To: jaws-users Subject: [JAWS-Users] PC Maintenance XP Home Hi All, It had been way too long since I performed PC maintenance on this XP Home with SP 2 machine using JAWS 7.0 and all the steps don't come trippingly off my fingers since I had Norton SystemWorks 2005 on my Win 98 machine and on the XP until about March when NSW was up renewal and my understanding that the 2007 versions of Norton products weren't accessible and my tech installed AVG. So, I was used to the Disk Doctor and Speed Disk Utilities with NSW, which is why the XP Scan Disc and Defrag haven't come easily. I believe I was able to complete the process using Denny's instructions on the home page for the list, but I ran into problems last night and am hoping I was just too tired when I started the procedures. All went well until I got to Check Disc. Denny's instructions say: 3. Check Disc The check disc should be performed before a scan disc is performed. To do this, go to the start menu and then to, run. When the edit box appears, type in: chkdsk /f and press enter. You will be presented with a dialogue that says, the check disc cannot be performed because the volume is in use. Would you like to perform this the next time your system starts? Just type the letter Y and press enter. Now you will need to shut down any open applications and restart your PC. When it begins to boot up and before Windows starts, your PC will perform a check disc. It will take a few minutes to perform, but when it is finished, Windows will start up normally. When I attempted the steps, XP started the checking process before I had a chance to re-start the machine and I'm just about positive it did the same thing the last time I tried it. The next problem was with scan disk where Denny says: 4. Scan Disc Windows XP doesn’t have an actual scan disc, but it does have something relatively close to it. To run scan disc, go to your desk top and then to, My Computer. If you aren’t using the classic start menu, you might have to go to your start menu and then to My Computer there. Open My Computer and highlight your C drive, sometimes called, Local Disc C. Don’t press enter, just highlight it. Now do an alt enter to bring up the properties. Next do a control tab to the Tools tab. You will be on, errors checking, check now button. Press your spacebar and it will say, Start Button, but don’t press enter yet. Instead, tab to the check boxes and check, automatically fix files system errors and the next check box which is, scan for and attempt recovery of bad sectors. Check both of the boxes. Now tab to the start button and press enter. You will be presented with a dialogue saying that the disc check cannot pbe performed because the disc check needs exclusive access to some files. Do you want to schedule a disc check the next time you start Windows? Just press your spacebar on yes. Now tab to OK and press enter. Alt f4 out of the properties and shut down any open applications and restart your PC. Just press your spacebar on yes. Now tab to OK and press enter. Alt f4 out of the properties and shut down any open applications and restart your PC. Does perform the checking process with JAWS silent? Everything went okay until I got to It may take as long as an hour for this process to complete, depending on the size of your hard drive and how many errors you have, but be Patient and Windows will restart once the process is complete. I attempted the steps twice leaving more than an hour the first time and more than 4 hours the second time and JAWS wouldn't speak at all either time except for saying ALT-F4 when I tried it. A slightly weird thing is that the Insert key on the num pad hasn't been working since I tried the scan disc and I've rebooted. The insert key on the six pack works and num lock is off. I haven't been able to get a new keyboard since I have had to wiggle waggle keys from time to time to get them to respond and it could be strictly coincidental that the insert key in the num pad isn't responding now. Am I just missing something
Re: [JAWS-Users] PC Maintenance XP Home
Chris, The check disc is more of a surface scan whereas the scan disk scans the files and folders. The process takes a lot longer using scan disc than it does with check disc. Denny -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Chris Hallsworth Sent: Saturday, August 18, 2007 6:39 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] PC Maintenance XP Home Margaret, it looks like you were following the instructions very well, so this must be a freak incident, whereby the insert key isn't responding. Anyway I was under the impression that both check disk and scan disk were the same in Windows XP, so goodness knows why Denny included both procedures, but there you are. Maybe someone can shed some light on this, smiles. - Original Message - From: Margaret Thomas [EMAIL PROTECTED] To: jaws-users jaws-users-list@jaws-users.com Sent: Saturday, August 18, 2007 12:08 PM Subject: [JAWS-Users] PC Maintenance XP Home Hi All, It had been way too long since I performed PC maintenance on this XP Home with SP 2 machine using JAWS 7.0 and all the steps don't come trippingly off my fingers since I had Norton SystemWorks 2005 on my Win 98 machine and on the XP until about March when NSW was up renewal and my understanding that the 2007 versions of Norton products weren't accessible and my tech installed AVG. So, I was used to the Disk Doctor and Speed Disk Utilities with NSW, which is why the XP Scan Disc and Defrag haven't come easily. I believe I was able to complete the process using Denny's instructions on the home page for the list, but I ran into problems last night and am hoping I was just too tired when I started the procedures. All went well until I got to Check Disc. Denny's instructions say: 3. Check Disc The check disc should be performed before a scan disc is performed. To do this, go to the start menu and then to, run. When the edit box appears, type in: chkdsk /f and press enter. You will be presented with a dialogue that says, the check disc cannot be performed because the volume is in use. Would you like to perform this the next time your system starts? Just type the letter Y and press enter. Now you will need to shut down any open applications and restart your PC. When it begins to boot up and before Windows starts, your PC will perform a check disc. It will take a few minutes to perform, but when it is finished, Windows will start up normally. When I attempted the steps, XP started the checking process before I had a chance to re-start the machine and I'm just about positive it did the same thing the last time I tried it. The next problem was with scan disk where Denny says: 4. Scan Disc Windows XP doesn’t have an actual scan disc, but it does have something relatively close to it. To run scan disc, go to your desk top and then to, My Computer. If you aren’t using the classic start menu, you might have to go to your start menu and then to My Computer there. Open My Computer and highlight your C drive, sometimes called, Local Disc C. Don’t press enter, just highlight it. Now do an alt enter to bring up the properties. Next do a control tab to the Tools tab. You will be on, errors checking, check now button. Press your spacebar and it will say, Start Button, but don’t press enter yet. Instead, tab to the check boxes and check, automatically fix files system errors and the next check box which is, scan for and attempt recovery of bad sectors. Check both of the boxes. Now tab to the start button and press enter. You will be presented with a dialogue saying that the disc check cannot pbe performed because the disc check needs exclusive access to some files. Do you want to schedule a disc check the next time you start Windows? Just press your spacebar on yes. Now tab to OK and press enter. Alt f4 out of the properties and shut down any open applications and restart your PC. Just press your spacebar on yes. Now tab to OK and press enter. Alt f4 out of the properties and shut down any open applications and restart your PC. Does perform the checking process with JAWS silent? Everything went okay until I got to It may take as long as an hour for this process to complete, depending on the size of your hard drive and how many errors you have, but be Patient and Windows will restart once the process is complete. I attempted the steps twice leaving more than an hour the first time and more than 4 hours the second time and JAWS wouldn't speak at all either time except for saying ALT-F4 when I tried it. A slightly weird thing is that the Insert key on the num pad hasn't been working since I tried the scan disc and I've rebooted. The insert key on the six pack works and num lock is off. I haven't been able to get a new keyboard since I have had to wiggle waggle keys from time
Re: [JAWS-Users] PC Maintenance XP Home
Wow, thanks for telling me! All along I've been using just the scan disk feature, and overlooked check disk. My friends do this too, so will have to let them know and show them how to do it. Thanks again. - Original Message - From: Denny Huff [EMAIL PROTECTED] To: jaws-users-list@jaws-users.com Sent: Saturday, August 18, 2007 1:16 PM Subject: Re: [JAWS-Users] PC Maintenance XP Home Chris, The check disc is more of a surface scan whereas the scan disk scans the files and folders. The process takes a lot longer using scan disc than it does with check disc. Denny -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Chris Hallsworth Sent: Saturday, August 18, 2007 6:39 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] PC Maintenance XP Home Margaret, it looks like you were following the instructions very well, so this must be a freak incident, whereby the insert key isn't responding. Anyway I was under the impression that both check disk and scan disk were the same in Windows XP, so goodness knows why Denny included both procedures, but there you are. Maybe someone can shed some light on this, smiles. - Original Message - From: Margaret Thomas [EMAIL PROTECTED] To: jaws-users jaws-users-list@jaws-users.com Sent: Saturday, August 18, 2007 12:08 PM Subject: [JAWS-Users] PC Maintenance XP Home Hi All, It had been way too long since I performed PC maintenance on this XP Home with SP 2 machine using JAWS 7.0 and all the steps don't come trippingly off my fingers since I had Norton SystemWorks 2005 on my Win 98 machine and on the XP until about March when NSW was up renewal and my understanding that the 2007 versions of Norton products weren't accessible and my tech installed AVG. So, I was used to the Disk Doctor and Speed Disk Utilities with NSW, which is why the XP Scan Disc and Defrag haven't come easily. I believe I was able to complete the process using Denny's instructions on the home page for the list, but I ran into problems last night and am hoping I was just too tired when I started the procedures. All went well until I got to Check Disc. Denny's instructions say: 3. Check Disc The check disc should be performed before a scan disc is performed. To do this, go to the start menu and then to, run. When the edit box appears, type in: chkdsk /f and press enter. You will be presented with a dialogue that says, the check disc cannot be performed because the volume is in use. Would you like to perform this the next time your system starts? Just type the letter Y and press enter. Now you will need to shut down any open applications and restart your PC. When it begins to boot up and before Windows starts, your PC will perform a check disc. It will take a few minutes to perform, but when it is finished, Windows will start up normally. When I attempted the steps, XP started the checking process before I had a chance to re-start the machine and I'm just about positive it did the same thing the last time I tried it. The next problem was with scan disk where Denny says: 4. Scan Disc Windows XP doesn’t have an actual scan disc, but it does have something relatively close to it. To run scan disc, go to your desk top and then to, My Computer. If you aren’t using the classic start menu, you might have to go to your start menu and then to My Computer there. Open My Computer and highlight your C drive, sometimes called, Local Disc C. Don’t press enter, just highlight it. Now do an alt enter to bring up the properties. Next do a control tab to the Tools tab. You will be on, errors checking, check now button. Press your spacebar and it will say, Start Button, but don’t press enter yet. Instead, tab to the check boxes and check, automatically fix files system errors and the next check box which is, scan for and attempt recovery of bad sectors. Check both of the boxes. Now tab to the start button and press enter. You will be presented with a dialogue saying that the disc check cannot pbe performed because the disc check needs exclusive access to some files. Do you want to schedule a disc check the next time you start Windows? Just press your spacebar on yes. Now tab to OK and press enter. Alt f4 out of the properties and shut down any open applications and restart your PC. Just press your spacebar on yes. Now tab to OK and press enter. Alt f4 out of the properties and shut down any open applications and restart your PC. Does perform the checking process with JAWS silent? Everything went okay until I got to It may take as long as an hour for this process to complete, depending on the size of your hard drive and how many errors you have, but be Patient and Windows will restart once the process is complete. I attempted the steps twice leaving more than an hour the first time
Re: [JAWS-Users] PC Maintenance XP Home
Denny, I got the chkdsk /f to work this time. I have egg on my face since I thought I had dutifully cut and pasted the command as it appears on the tips and tricks page, however I have punctuation turned off and a bit of a hearing problem and only got the chkdsk and not the rest of it. I think I got the scan disk to work this time and tried defrag. No luck; I got an error: Microsoft Management Console MMC cannot open the file C:\WINDOWS\system32\dfrg.msc.graphic 580 This may be because the file does not exist, is not an MMC console, or was created by a later version of MMC. This may also be because you do not have sufficient access rights to the file. OK I have administrator rights on the computer. Thanks for any ideas on what I might be messing up now. Margaret Denny Huff wrote: Margaret, When you type in, chkdsk /f, or you leaving a space between the chkdsk and the /f? As for the sccan disc, you said that you heard Jaws talking when you did the alt f4. Actually, Jaws shouldn't speak at all until after the scan disc process is completed since Windows doesn't load until it is. It sounds like 1 of a couple of things is happening. One, either you didn't restart your computer after starting the scan disc process, or two, it ran through the process after restart and Windows loaded and you didn't realize it. Do you hear the Windows shut down sound when you do a restart? Denny -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Margaret Thomas Sent: Saturday, August 18, 2007 6:08 AM To: jaws-users Subject: [JAWS-Users] PC Maintenance XP Home Hi All, It had been way too long since I performed PC maintenance on this XP Home with SP 2 machine using JAWS 7.0 and all the steps don't come trippingly off my fingers since I had Norton SystemWorks 2005 on my Win 98 machine and on the XP until about March when NSW was up renewal and my understanding that the 2007 versions of Norton products weren't accessible and my tech installed AVG. So, I was used to the Disk Doctor and Speed Disk Utilities with NSW, which is why the XP Scan Disc and Defrag haven't come easily. I believe I was able to complete the process using Denny's instructions on the home page for the list, but I ran into problems last night and am hoping I was just too tired when I started the procedures. All went well until I got to Check Disc. Denny's instructions say: 3. Check Disc The check disc should be performed before a scan disc is performed. To do this, go to the start menu and then to, run. When the edit box appears, type in: chkdsk /f and press enter. You will be presented with a dialogue that says, the check disc cannot be performed because the volume is in use. Would you like to perform this the next time your system starts? Just type the letter Y and press enter. Now you will need to shut down any open applications and restart your PC. When it begins to boot up and before Windows starts, your PC will perform a check disc. It will take a few minutes to perform, but when it is finished, Windows will start up normally. When I attempted the steps, XP started the checking process before I had a chance to re-start the machine and I'm just about positive it did the same thing the last time I tried it. The next problem was with scan disk where Denny says: 4. Scan Disc Windows XP doesn’t have an actual scan disc, but it does have something relatively close to it. To run scan disc, go to your desk top and then to, My Computer. If you aren’t using the classic start menu, you might have to go to your start menu and then to My Computer there. Open My Computer and highlight your C drive, sometimes called, Local Disc C. Don’t press enter, just highlight it. Now do an alt enter to bring up the properties. Next do a control tab to the Tools tab. You will be on, errors checking, check now button. Press your spacebar and it will say, Start Button, but don’t press enter yet. Instead, tab to the check boxes and check, automatically fix files system errors and the next check box which is, scan for and attempt recovery of bad sectors. Check both of the boxes. Now tab to the start button and press enter. You will be presented with a dialogue saying that the disc check cannot pbe performed because the disc check needs exclusive access to some files. Do you want to schedule a disc check the next time you start Windows? Just press your spacebar on yes. Now tab to OK and press enter. Alt f4 out of the properties and shut down any open applications and restart your PC. Just press your spacebar on yes. Now tab to OK and press enter. Alt f4 out of the properties and shut down any open applications and restart your PC. Does perform the checking process with JAWS silent? Everything went okay until I got to It may take as long as an hour
