Michelle, try this. Go to control panel. Then, hit the letter T till you hear
trouble shooting link. Then, hit the letter P till you hear programs link. Then,
arrow down through several things, till you hear windows media player settings.
Hit
enter there, and tab over to advanced link. Then, you will hear something fix
button, and it should correct the problem. Most of the time it does. Jim
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf
Of
Michele Thredgold
Sent: Monday, September 15, 2014 6:50 AM
To: JAWS List
Subject: [JAWS-Users] Windows Media Player Issues
Hi all. I have having serious issues with Windows Media Player
on a Toshiba laptop running Windows 7 and the latest JAWS update.
Unfortunately, I'm having trouble getting Media Player to work
long enough to find out what version it is. Whenever I try to
use it, my laptop starts to whirl as though Media Player is
taking up all the memory or all the processor's energy. Often,
it takes over a minute for a track to start playing or for the
program to open. It often comes up with the message: Windows
Media Player is not responding as well.
Were I to uninstall it from my laptop, how can I access it from
scratch? Which version is the most accessible?
Thanks.
Michele
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