Re: [JAWS-Users] Windows notifications & updates questions

[Greg Wocher]

Hello,
It sounds like your computer is trying to do an update and that is why you 
won’t hear JAWS after you either restart or shut it down and then turn it on 
again. Eventually JAWS will speak again but you have to give it a some time 
before it does. To see those notifications dow a windows key plus A and you 
will land in the notifications area where you can tab around to the different 
notifications.

Regards,
Greg Wocher

> On Jan 21, 2018, at 8:41 PM, Laura Richardson  wrote:
> 
> Hello,
> 
> 
> 
> Using a Dell laptop with Windows 10 Creator & Jaws 18 ..
> 
> 
> 
> The last two times I've had problems when turning on my computer.  When I
> turn it on I can't get Jaws to speak.  I've had to hold down the power
> button to turn the computer off.  When I turn it back on Jaws tells me that
> Windows couldn't complete an update.  I press alt +F4 and that message goes
> away and I'm able to use the computer.  Since this has happened twice in the
> last two days.  I have left my computer on since yesterday for fear of not
> being able to use it.  I live alone and don't have sighted help readily
> available and my independence is entirely reliant upon this one machine ..
> My ability to read mail, pay bills, send or receive emails, etc.  I don't
> know how and have never updated anything without sighted help.  Today after
> I had been away from the computer for a short bit Jaws said "Important
> Windows update notification".
> 
> 
> 
> How do I find out what the notifications say?  If I need to update something
> regarding Windows, should I call MS disability for help or is that something
> I can do myself without fear of not being able to use the computer if Jaws
> won't speak?  Also, will it hurt anything to leave the computer on for days
> at a time?  Any help would be greatly appreciated.
> 
> 
> 
> Laura
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

[JAWS-Users] Windows notifications & updates questions

[Laura Richardson]

Hello,

 

Using a Dell laptop with Windows 10 Creator & Jaws 18 ..

 

The last two times I've had problems when turning on my computer.  When I
turn it on I can't get Jaws to speak.  I've had to hold down the power
button to turn the computer off.  When I turn it back on Jaws tells me that
Windows couldn't complete an update.  I press alt +F4 and that message goes
away and I'm able to use the computer.  Since this has happened twice in the
last two days.  I have left my computer on since yesterday for fear of not
being able to use it.  I live alone and don't have sighted help readily
available and my independence is entirely reliant upon this one machine ..
My ability to read mail, pay bills, send or receive emails, etc.  I don't
know how and have never updated anything without sighted help.  Today after
I had been away from the computer for a short bit Jaws said "Important
Windows update notification".

 

How do I find out what the notifications say?  If I need to update something
regarding Windows, should I call MS disability for help or is that something
I can do myself without fear of not being able to use the computer if Jaws
won't speak?  Also, will it hurt anything to leave the computer on for days
at a time?  Any help would be greatly appreciated.

 

Laura

 

 

  

 

 

 

 

 

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/