Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders
I believe Freedom Scientific has been trying to improve their image and their consumer relations. As such I would send an email highter up the ladder. This is the messageing that Freedom Scientific have been trying hard to correct and I thinka note to Eric would be appropriate. Later... Robin East -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: December 21, 2013 6:45 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders This is exactly why it bothers me calling them. They always start by messing with your machine. Obviously if the problem was not present prior to update and it was for you and others after it must be something within the update. I did apprise them of my problem too so hope it gets fixed hope others will email them as well Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Saturday, December 21, 2013 7:13 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders As a follow up, I was on the phone with FS escalation tech support on Friday and was able to reproduce the same issue I was having with the number of unread messages not being spoken by Jaws after a while. We tried everything from resetting Outlook to its defaults and repairing JFW. I even got visual confirmation from my wife that the number of unread messages was still appearing on the screen. Nothing worked. The only work around that could be used was making use of the control+y command. In any event, while they took note of the problem, they mentioned that if it was only being experienced by only a handful of folks, then iti may not get the priority to be addressed right away. Especially if they couldn't reproduce it on their end. I would ask (recommended by FS) that others who are also dealing with this problem also contact them to see if it's a larger issue than just something that's happening on one or two machines. The incident number I was provided with was 228648 Earlier today I tried a system restore to a time before the update and lo-and-behold, it worked. Jaws is and has been announcing the number of unread emails in folders without having to use the ctl+y command which I found to be an unnecessary step. I think for now, I'll leave well enough alone and stick to the earlier version of Jaws 15 since this particular bug is rather big in my case. Hopefully others can provide FS with feedback if they come across it so that it can be addressed in the future. The specs on my set up if anyone wants to compare are JFW 15 Pro, Outlook 2010, Windows 7 Premium 64 bit. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: Thursday, December 19, 2013 9:41 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders I wrote to them and apprised them of the issue as well. The reason I don't like to call is they automatically assume it is my computer and want to start tinkering with stuff which I would prefer to do myself. Sometimes it is fix one problem and create two more. I'll let the list know what they say Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Thursday, December 19, 2013 12:22 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders As far as my machine, everything's up to date. I got off the phone with FS support earlier this morning and after showing them the issue I was having, they made note and were supposedly going to escalate it and get back to me. When or if that will happen, who knows. It's too bad since a lot of the fixes in the latest update addressed some issues I was dealing with, but this email thing really affects my work. I may just have to go to the previous JFW 15 version if there isn't an immediate fix available until the next Jaws update and see if it'll get addressed then. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Hicks Steven (CORNWALL IT SERVICES) Sent: Thursday, December 19, 2013 12:41 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Have you the latest Video driver and chipset pack? -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: 18 December 2013 21:34 To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Sporadically, but not consistently. I will watch for this as it occasionally happened before update too. Usually if I close Outlook and relaunch it it seems to fix the issue Al -Original Message- From
Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders
Robin, Good suggestion. I know Eric is on this list so I'm sure he has seen the thread on this. Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of East, Robin Sent: Monday, December 30, 2013 9:52 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders I believe Freedom Scientific has been trying to improve their image and their consumer relations. As such I would send an email higher up the ladder. This is the messaging that Freedom Scientific have been trying hard to correct and I think note to Eric would be appropriate. Later... Robin East -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: December 21, 2013 6:45 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders This is exactly why it bothers me calling them. They always start by messing with your machine. Obviously if the problem was not present prior to update and it was for you and others after it must be something within the update. I did apprise them of my problem too so hope it gets fixed hope others will email them as well Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Saturday, December 21, 2013 7:13 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders As a follow up, I was on the phone with FS escalation tech support on Friday and was able to reproduce the same issue I was having with the number of unread messages not being spoken by Jaws after a while. We tried everything from resetting Outlook to its defaults and repairing JFW. I even got visual confirmation from my wife that the number of unread messages was still appearing on the screen. Nothing worked. The only work around that could be used was making use of the control+y command. In any event, while they took note of the problem, they mentioned that if it was only being experienced by only a handful of folks, then iti may not get the priority to be addressed right away. Especially if they couldn't reproduce it on their end. I would ask (recommended by FS) that others who are also dealing with this problem also contact them to see if it's a larger issue than just something that's happening on one or two machines. The incident number I was provided with was 228648 Earlier today I tried a system restore to a time before the update and lo-and-behold, it worked. Jaws is and has been announcing the number of unread emails in folders without having to use the ctl+y command which I found to be an unnecessary step. I think for now, I'll leave well enough alone and stick to the earlier version of Jaws 15 since this particular bug is rather big in my case. Hopefully others can provide FS with feedback if they come across it so that it can be addressed in the future. The specs on my set up if anyone wants to compare are JFW 15 Pro, Outlook 2010, Windows 7 Premium 64 bit. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: Thursday, December 19, 2013 9:41 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders I wrote to them and apprised them of the issue as well. The reason I don't like to call is they automatically assume it is my computer and want to start tinkering with stuff which I would prefer to do myself. Sometimes it is fix one problem and create two more. I'll let the list know what they say Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Thursday, December 19, 2013 12:22 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders As far as my machine, everything's up to date. I got off the phone with FS support earlier this morning and after showing them the issue I was having, they made note and were supposedly going to escalate it and get back to me. When or if that will happen, who knows. It's too bad since a lot of the fixes in the latest update addressed some issues I was dealing with, but this email thing really affects my work. I may just have to go to the previous JFW 15 version if there isn't an immediate fix available until the next Jaws update and see if it'll get addressed then. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Hicks Steven (CORNWALL IT SERVICES) Sent: Thursday, December 19, 2013 12:41 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Have you the latest Video driver and chipset pack? -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf
Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders
Hi all, I'm using Jaws 15 professional, office 2013 and win 8. I have been living with this issue (outlook not announcing the numbers of unread messages) since I upgrade to outlook 2013. I've done all I could but the issue persisted. Since then, I've been expecting a fix by any of the updates but to no avail. This issue is really a pain. Godwin Adoyi Ghana, West Africa -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: Monday, December 30, 2013 3:04 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Robin, Good suggestion. I know Eric is on this list so I'm sure he has seen the thread on this. Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of East, Robin Sent: Monday, December 30, 2013 9:52 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders I believe Freedom Scientific has been trying to improve their image and their consumer relations. As such I would send an email higher up the ladder. This is the messaging that Freedom Scientific have been trying hard to correct and I think note to Eric would be appropriate. Later... Robin East -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: December 21, 2013 6:45 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders This is exactly why it bothers me calling them. They always start by messing with your machine. Obviously if the problem was not present prior to update and it was for you and others after it must be something within the update. I did apprise them of my problem too so hope it gets fixed hope others will email them as well Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Saturday, December 21, 2013 7:13 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders As a follow up, I was on the phone with FS escalation tech support on Friday and was able to reproduce the same issue I was having with the number of unread messages not being spoken by Jaws after a while. We tried everything from resetting Outlook to its defaults and repairing JFW. I even got visual confirmation from my wife that the number of unread messages was still appearing on the screen. Nothing worked. The only work around that could be used was making use of the control+y command. In any event, while they took note of the problem, they mentioned that if it was only being experienced by only a handful of folks, then iti may not get the priority to be addressed right away. Especially if they couldn't reproduce it on their end. I would ask (recommended by FS) that others who are also dealing with this problem also contact them to see if it's a larger issue than just something that's happening on one or two machines. The incident number I was provided with was 228648 Earlier today I tried a system restore to a time before the update and lo-and-behold, it worked. Jaws is and has been announcing the number of unread emails in folders without having to use the ctl+y command which I found to be an unnecessary step. I think for now, I'll leave well enough alone and stick to the earlier version of Jaws 15 since this particular bug is rather big in my case. Hopefully others can provide FS with feedback if they come across it so that it can be addressed in the future. The specs on my set up if anyone wants to compare are JFW 15 Pro, Outlook 2010, Windows 7 Premium 64 bit. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: Thursday, December 19, 2013 9:41 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders I wrote to them and apprised them of the issue as well. The reason I don't like to call is they automatically assume it is my computer and want to start tinkering with stuff which I would prefer to do myself. Sometimes it is fix one problem and create two more. I'll let the list know what they say Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Thursday, December 19, 2013 12:22 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders As far as my machine, everything's up to date. I got off the phone with FS support earlier this morning and after showing them the issue I was having, they made note and were supposedly going to escalate it and get back to me. When or if that will happen, who knows. It's too bad since a lot of the fixes in the latest update addressed some issues I was dealing with, but this email
Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders
It really is a major productivity killer and inconvenience for those of us whose business is email driven. As I mentioned it only started showing up for me after doing the most recent JFW 15 upgrade. I even tried going back to JFW 14 and did a system restore to before the JFW 15 upgrade and no dice. Weird since I don't merge versions of Jaws... Anyway, the one sort of work around I was provided with since nothing else worked was to invoke the go to folder command (control+Y). This does indeed work as the number of unread messages are announced by Jaws in this window, but it's not exactlya perfect solution. Especially since the folder structure is not recreated in this window. Most importantly, the favorites section of the treeview where at least in my case I have all the various inbox folders to all my email placed does not appear. Just make FS aware of this issue and hopefully the more folks who let them know the bigger priority they'll make it to be fixed in whatever future update they put out. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Godwin Adoyi Agada Sent: Monday, December 30, 2013 8:44 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Hi all, I'm using Jaws 15 professional, office 2013 and win 8. I have been living with this issue (outlook not announcing the numbers of unread messages) since I upgrade to outlook 2013. I've done all I could but the issue persisted. Since then, I've been expecting a fix by any of the updates but to no avail. This issue is really a pain. Godwin Adoyi Ghana, West Africa -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: Monday, December 30, 2013 3:04 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Robin, Good suggestion. I know Eric is on this list so I'm sure he has seen the thread on this. Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of East, Robin Sent: Monday, December 30, 2013 9:52 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders I believe Freedom Scientific has been trying to improve their image and their consumer relations. As such I would send an email higher up the ladder. This is the messaging that Freedom Scientific have been trying hard to correct and I think note to Eric would be appropriate. Later... Robin East -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: December 21, 2013 6:45 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders This is exactly why it bothers me calling them. They always start by messing with your machine. Obviously if the problem was not present prior to update and it was for you and others after it must be something within the update. I did apprise them of my problem too so hope it gets fixed hope others will email them as well Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Saturday, December 21, 2013 7:13 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders As a follow up, I was on the phone with FS escalation tech support on Friday and was able to reproduce the same issue I was having with the number of unread messages not being spoken by Jaws after a while. We tried everything from resetting Outlook to its defaults and repairing JFW. I even got visual confirmation from my wife that the number of unread messages was still appearing on the screen. Nothing worked. The only work around that could be used was making use of the control+y command. In any event, while they took note of the problem, they mentioned that if it was only being experienced by only a handful of folks, then iti may not get the priority to be addressed right away. Especially if they couldn't reproduce it on their end. I would ask (recommended by FS) that others who are also dealing with this problem also contact them to see if it's a larger issue than just something that's happening on one or two machines. The incident number I was provided with was 228648 Earlier today I tried a system restore to a time before the update and lo-and-behold, it worked. Jaws is and has been announcing the number of unread emails in folders without having to use the ctl+y command which I found to be an unnecessary step. I think for now, I'll leave well enough alone and stick to the earlier version of Jaws 15 since this particular bug is rather big in my case. Hopefully others can provide FS with feedback if they come across it so that it can be addressed in the future. The specs on my set up if anyone wants
Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders
As a follow up, I was on the phone with FS escalation tech support on Friday and was able to reproduce the same issue I was having with the number of unread messages not being spoken by Jaws after a while. We tried everything from resetting Outlook to its defaults and repairing JFW. I even got visual confirmation from my wife that the number of unread messages was still appearing on the screen. Nothing worked. The only work around that could be used was making use of the control+y command. In any event, while they took note of the problem, they mentioned that if it was only being experienced by only a handful of folks, then iti may not get the priority to be addressed right away. Especially if they couldnt reproduce it on their end. I would ask (recommended by FS) that others who are also dealing with this problem also contact them to see if it's a larger issue than just something that's happening on one or two machines. The incident number I was provided with was 228648 Earlier today I tried a system restore to a time before the update and lo-and-behold, it worked. Jaws is and has been announcing the number of unread emails in folders without having to use the ctl+y command which I found to be an unnecessary step. I think for now, I'll leave well enough alone and stick to the earlier version of Jaws 15 since this particular bug is rather big in my case. Hopefully others can provide FS with feedback if they come across it so that it can be addressed in the future. The specs on my set up if anyone wants to compare are JFW 15 Pro, Outlook 2010, Windows 7 Premium 64 bit. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: Thursday, December 19, 2013 9:41 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders I wrote to them and apprised them of the issue as well. The reason I don't like to call is they automatically assume it is my computer and want to start tinkering with stuff which I would prefer to do myself. Sometimes it is fix one problem and create two more. I'll let the list know what they say Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Thursday, December 19, 2013 12:22 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders As far as my machine, everything's up to date. I got off the phone with FS support earlier this morning and after showing them the issue I was having, they made note and were supposedly going to escalate it and get back to me. When or if that will happen, who knows. It's too bad since a lot of the fixes in the latest update addressed some issues I was dealing with, but this email thing really affects my work. I may just have to go to the previous JFW 15 version if there isn't an immediate fix available until the next Jaws update and see if it'll get addressed then. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Hicks Steven (CORNWALL IT SERVICES) Sent: Thursday, December 19, 2013 12:41 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Have you the latest Video driver and chipset pack? -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: 18 December 2013 21:34 To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Sporadically, but not consistently. I will watch for this as it occasionally happened before update too. Usually if I close Outlook and relaunch it it seems to fix the issue Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Wednesday, December 18, 2013 1:05 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Hello list, I downloaded the latest JFW release from yesterday and am noticing a bug that for me is significant and was curious to know whether others are experiencing it as well. In my Outlook 2010, I have six separate inboxes listed in my Favorites treeview section. This enabled me to have quick and easy access to each email inbox with minimal arrowing. Previously Jaws would announce Inbox and if there were any unread messages, the number of unread emails in that particular inbox as well. Now, since updating, Jaws only announces this unread information for the first few moments after launching Outlook, but soon after, JFW does not announce any unread messages even if there are any in that particular folder. These emails are a mixture of personal and business. My mailing list email is always getting emails all day. Whereas other more important accounts may receive Them more speratically. I now have to go from
Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders
This is exactly why it bothers me calling them. They always start by messing with your machine. Obviously if the problem was not present prior to update and it was for you and others after it must be something within the update. I did apprise them of my problem too so hope it gets fixed hope others will email them as well Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Saturday, December 21, 2013 7:13 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders As a follow up, I was on the phone with FS escalation tech support on Friday and was able to reproduce the same issue I was having with the number of unread messages not being spoken by Jaws after a while. We tried everything from resetting Outlook to its defaults and repairing JFW. I even got visual confirmation from my wife that the number of unread messages was still appearing on the screen. Nothing worked. The only work around that could be used was making use of the control+y command. In any event, while they took note of the problem, they mentioned that if it was only being experienced by only a handful of folks, then iti may not get the priority to be addressed right away. Especially if they couldnt reproduce it on their end. I would ask (recommended by FS) that others who are also dealing with this problem also contact them to see if it's a larger issue than just something that's happening on one or two machines. The incident number I was provided with was 228648 Earlier today I tried a system restore to a time before the update and lo-and-behold, it worked. Jaws is and has been announcing the number of unread emails in folders without having to use the ctl+y command which I found to be an unnecessary step. I think for now, I'll leave well enough alone and stick to the earlier version of Jaws 15 since this particular bug is rather big in my case. Hopefully others can provide FS with feedback if they come across it so that it can be addressed in the future. The specs on my set up if anyone wants to compare are JFW 15 Pro, Outlook 2010, Windows 7 Premium 64 bit. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: Thursday, December 19, 2013 9:41 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders I wrote to them and apprised them of the issue as well. The reason I don't like to call is they automatically assume it is my computer and want to start tinkering with stuff which I would prefer to do myself. Sometimes it is fix one problem and create two more. I'll let the list know what they say Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Thursday, December 19, 2013 12:22 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders As far as my machine, everything's up to date. I got off the phone with FS support earlier this morning and after showing them the issue I was having, they made note and were supposedly going to escalate it and get back to me. When or if that will happen, who knows. It's too bad since a lot of the fixes in the latest update addressed some issues I was dealing with, but this email thing really affects my work. I may just have to go to the previous JFW 15 version if there isn't an immediate fix available until the next Jaws update and see if it'll get addressed then. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Hicks Steven (CORNWALL IT SERVICES) Sent: Thursday, December 19, 2013 12:41 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Have you the latest Video driver and chipset pack? -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: 18 December 2013 21:34 To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Sporadically, but not consistently. I will watch for this as it occasionally happened before update too. Usually if I close Outlook and relaunch it it seems to fix the issue Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Wednesday, December 18, 2013 1:05 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Hello list, I downloaded the latest JFW release from yesterday and am noticing a bug that for me is significant and was curious to know whether others are experiencing it as well. In my Outlook 2010, I have six separate inboxes listed in my Favorites treeview section. This enabled me to have quick and easy access to each email
Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders
Have you the latest Video driver and chipset pack? -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: 18 December 2013 21:34 To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Sporadically, but not consistently. I will watch for this as it occasionally happened before update too. Usually if I close Outlook and relaunch it it seems to fix the issue Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Wednesday, December 18, 2013 1:05 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Hello list, I downloaded the latest JFW release from yesterday and am noticing a bug that for me is significant and was curious to know whether others are experiencing it as well. In my Outlook 2010, I have six separate inboxes listed in my Favorites treeview section. This enabled me to have quick and easy access to each email inbox with minimal arrowing. Previously Jaws would announce Inbox and if there were any unread messages, the number of unread emails in that particular inbox as well. Now, since updating, Jaws only announces this unread information for the first few moments after launching Outlook, but soon after, JFW does not announce any unread messages even if there are any in that particular folder. These emails are a mixture of personal and business. My mailing list email is always getting emails all day. Whereas other more important accounts may receive Them more speratically. I now have to go from inbox to inbox to check to see if there are any emails be ith when I get a chime notification of a new message or if I happen to step away from my computer or am doing something else that takes my focus away from the pc. Are others in fact noticing this issue as well? I hadn't changed any settings in my Outlook or Jaws from the prior version of JFW 15 that I was running yesterday to today when I installed the update. Thanks, For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ This message may contain confidential information. If you are not the intended recipient please inform the sender that you have received the message in error before deleting it. Please do not disclose, copy or distribute information in this e-mail or take any action in reliance on its contents: to do so is strictly prohibited and may be unlawful. Thank you for your co-operation. NHSmail is the secure email and directory service available for all NHS staff in England and Scotland NHSmail is approved for exchanging patient data and other sensitive information with NHSmail and GSi recipients NHSmail provides an email address for your career in the NHS and can be accessed anywhere For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders
As far as my machine, everything's up to date. I got off the phone with FS support earlier this morning and after showing them the issue I was having, they made note and were supposedly going to escalate it and get back to me. When or if that will happen, who knows. It's too bad since a lot of the fixes in the latest update addressed some issues I was dealing with, but this email thing really affects my work. I may just have to go to the previous JFW 15 version if there isn't an immediate fix available until the next Jaws update and see if it'll get addressed then. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Hicks Steven (CORNWALL IT SERVICES) Sent: Thursday, December 19, 2013 12:41 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Have you the latest Video driver and chipset pack? -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: 18 December 2013 21:34 To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Sporadically, but not consistently. I will watch for this as it occasionally happened before update too. Usually if I close Outlook and relaunch it it seems to fix the issue Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Wednesday, December 18, 2013 1:05 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Hello list, I downloaded the latest JFW release from yesterday and am noticing a bug that for me is significant and was curious to know whether others are experiencing it as well. In my Outlook 2010, I have six separate inboxes listed in my Favorites treeview section. This enabled me to have quick and easy access to each email inbox with minimal arrowing. Previously Jaws would announce Inbox and if there were any unread messages, the number of unread emails in that particular inbox as well. Now, since updating, Jaws only announces this unread information for the first few moments after launching Outlook, but soon after, JFW does not announce any unread messages even if there are any in that particular folder. These emails are a mixture of personal and business. My mailing list email is always getting emails all day. Whereas other more important accounts may receive Them more speratically. I now have to go from inbox to inbox to check to see if there are any emails be ith when I get a chime notification of a new message or if I happen to step away from my computer or am doing something else that takes my focus away from the pc. Are others in fact noticing this issue as well? I hadn't changed any settings in my Outlook or Jaws from the prior version of JFW 15 that I was running yesterday to today when I installed the update. Thanks, For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ This message may contain confidential information. If you are not the intended recipient please inform the sender that you have received the message in error before deleting it. Please do not disclose, copy or distribute information in this e-mail or take any action in reliance on its contents: to do so is strictly prohibited and may be unlawful. Thank you for your co-operation. NHSmail is the secure email and directory service available for all NHS staff in England and Scotland NHSmail is approved for exchanging patient data and other sensitive information with NHSmail and GSi recipients NHSmail provides an email address for your career in the NHS and can be accessed anywhere For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders
I wrote to them and apprised them of the issue as well. The reason I don't like to call is they automatically assume it is my computer and want to start tinkering with stuff which I would prefer to do myself. Sometimes it is fix one problem and create two more. I'll let the list know what they say Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Thursday, December 19, 2013 12:22 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders As far as my machine, everything's up to date. I got off the phone with FS support earlier this morning and after showing them the issue I was having, they made note and were supposedly going to escalate it and get back to me. When or if that will happen, who knows. It's too bad since a lot of the fixes in the latest update addressed some issues I was dealing with, but this email thing really affects my work. I may just have to go to the previous JFW 15 version if there isn't an immediate fix available until the next Jaws update and see if it'll get addressed then. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Hicks Steven (CORNWALL IT SERVICES) Sent: Thursday, December 19, 2013 12:41 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Have you the latest Video driver and chipset pack? -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: 18 December 2013 21:34 To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Sporadically, but not consistently. I will watch for this as it occasionally happened before update too. Usually if I close Outlook and relaunch it it seems to fix the issue Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Wednesday, December 18, 2013 1:05 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Hello list, I downloaded the latest JFW release from yesterday and am noticing a bug that for me is significant and was curious to know whether others are experiencing it as well. In my Outlook 2010, I have six separate inboxes listed in my Favorites treeview section. This enabled me to have quick and easy access to each email inbox with minimal arrowing. Previously Jaws would announce Inbox and if there were any unread messages, the number of unread emails in that particular inbox as well. Now, since updating, Jaws only announces this unread information for the first few moments after launching Outlook, but soon after, JFW does not announce any unread messages even if there are any in that particular folder. These emails are a mixture of personal and business. My mailing list email is always getting emails all day. Whereas other more important accounts may receive Them more speratically. I now have to go from inbox to inbox to check to see if there are any emails be ith when I get a chime notification of a new message or if I happen to step away from my computer or am doing something else that takes my focus away from the pc. Are others in fact noticing this issue as well? I hadn't changed any settings in my Outlook or Jaws from the prior version of JFW 15 that I was running yesterday to today when I installed the update. Thanks, For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ ** ** This message may contain confidential information. If you are not the intended recipient please inform the sender that you have received the message in error before deleting it. Please do not disclose, copy or distribute information in this e-mail or take any action in reliance on its contents: to do so is strictly prohibited and may be unlawful. Thank you for your co-operation. NHSmail is the secure email and directory service available for all NHS staff in England and Scotland NHSmail is approved for exchanging patient data and other sensitive information with NHSmail and GSi recipients NHSmail provides an email address for your career in the NHS and can be accessed anywhere ** ** For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders
I am using the latest JFW with Outlook 2010. So far, I haven't noticed that happening. Scott Duck -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Wednesday, December 18, 2013 12:05 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Hello list, I downloaded the latest JFW release from yesterday and am noticing a bug that for me is significant and was curious to know whether others are experiencing it as well. In my Outlook 2010, I have six separate inboxes listed in my Favorites treeview section. This enabled me to have quick and easy access to each email inbox with minimal arrowing. Previously Jaws would announce Inbox and if there were any unread messages, the number of unread emails in that particular inbox as well. Now, since updating, Jaws only announces this unread information for the first few moments after launching Outlook, but soon after, JFW does not announce any unread messages even if there are any in that particular folder. These emails are a mixture of personal and business. My mailing list email is always getting emails all day. Whereas other more important accounts may receive Them more speratically. I now have to go from inbox to inbox to check to see if there are any emails be ith when I get a chime notification of a new message or if I happen to step away from my computer or am doing something else that takes my focus away from the pc. Are others in fact noticing this issue as well? I hadnt changed any settings in my Outlook or Jaws from the prior version of JFW 15 that I was running yesterday to today when I installed the update. Thanks, For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders
Just my luck... Outlook's crashing on me when I switch from one inbox to another (imap) too. I experienced this before on a couple of the beta releases, but thankfully not after the final release. The update installation seemed to have gone through fine with no problems. Who knows, maybe it was just a buggy update. If I can't figure it out, then I may just uninstall and reinstall JFW 15 again. Oh joy. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Scott Duck Sent: Wednesday, December 18, 2013 11:30 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders I am using the latest JFW with Outlook 2010. So far, I haven't noticed that happening. Scott Duck -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Wednesday, December 18, 2013 12:05 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Hello list, I downloaded the latest JFW release from yesterday and am noticing a bug that for me is significant and was curious to know whether others are experiencing it as well. In my Outlook 2010, I have six separate inboxes listed in my Favorites treeview section. This enabled me to have quick and easy access to each email inbox with minimal arrowing. Previously Jaws would announce Inbox and if there were any unread messages, the number of unread emails in that particular inbox as well. Now, since updating, Jaws only announces this unread information for the first few moments after launching Outlook, but soon after, JFW does not announce any unread messages even if there are any in that particular folder. These emails are a mixture of personal and business. My mailing list email is always getting emails all day. Whereas other more important accounts may receive Them more speratically. I now have to go from inbox to inbox to check to see if there are any emails be ith when I get a chime notification of a new message or if I happen to step away from my computer or am doing something else that takes my focus away from the pc. Are others in fact noticing this issue as well? I hadnt changed any settings in my Outlook or Jaws from the prior version of JFW 15 that I was running yesterday to today when I installed the update. Thanks, For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders
Hi, I have three inboxes, two IMAP and one POP. I am able to switch between them just fine with no crashes. I guess that's good or bad for you, depending on how you look at it. LOL. Seriously, sounds like there is something going on with your JFW installation or your Outlook. What version of Windows are you running? Thanks, Scott Duck -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Wednesday, December 18, 2013 1:35 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Just my luck... Outlook's crashing on me when I switch from one inbox to another (imap) too. I experienced this before on a couple of the beta releases, but thankfully not after the final release. The update installation seemed to have gone through fine with no problems. Who knows, maybe it was just a buggy update. If I can't figure it out, then I may just uninstall and reinstall JFW 15 again. Oh joy. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Scott Duck Sent: Wednesday, December 18, 2013 11:30 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders I am using the latest JFW with Outlook 2010. So far, I haven't noticed that happening. Scott Duck -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Wednesday, December 18, 2013 12:05 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Hello list, I downloaded the latest JFW release from yesterday and am noticing a bug that for me is significant and was curious to know whether others are experiencing it as well. In my Outlook 2010, I have six separate inboxes listed in my Favorites treeview section. This enabled me to have quick and easy access to each email inbox with minimal arrowing. Previously Jaws would announce Inbox and if there were any unread messages, the number of unread emails in that particular inbox as well. Now, since updating, Jaws only announces this unread information for the first few moments after launching Outlook, but soon after, JFW does not announce any unread messages even if there are any in that particular folder. These emails are a mixture of personal and business. My mailing list email is always getting emails all day. Whereas other more important accounts may receive Them more speratically. I now have to go from inbox to inbox to check to see if there are any emails be ith when I get a chime notification of a new message or if I happen to step away from my computer or am doing something else that takes my focus away from the pc. Are others in fact noticing this issue as well? I hadnt changed any settings in my Outlook or Jaws from the prior version of JFW 15 that I was running yesterday to today when I installed the update. Thanks, For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders
Sporadically, but not consistently. I will watch for this as it occasionally happened before update too. Usually if I close Outlook and relaunch it it seems to fix the issue Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Wednesday, December 18, 2013 1:05 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Hello list, I downloaded the latest JFW release from yesterday and am noticing a bug that for me is significant and was curious to know whether others are experiencing it as well. In my Outlook 2010, I have six separate inboxes listed in my Favorites treeview section. This enabled me to have quick and easy access to each email inbox with minimal arrowing. Previously Jaws would announce Inbox and if there were any unread messages, the number of unread emails in that particular inbox as well. Now, since updating, Jaws only announces this unread information for the first few moments after launching Outlook, but soon after, JFW does not announce any unread messages even if there are any in that particular folder. These emails are a mixture of personal and business. My mailing list email is always getting emails all day. Whereas other more important accounts may receive Them more speratically. I now have to go from inbox to inbox to check to see if there are any emails be ith when I get a chime notification of a new message or if I happen to step away from my computer or am doing something else that takes my focus away from the pc. Are others in fact noticing this issue as well? I hadnt changed any settings in my Outlook or Jaws from the prior version of JFW 15 that I was running yesterday to today when I installed the update. Thanks, For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders
Hi. Try to see,, if this works: ctrl+j This command should automatically search for folders containing unread messages, and move your focus there to. I am not using Outlook myself, but other kind of Microsoft's e-mail client's, and sometimes there are added a shift to the keyboard comands for Outlook, which not is necesary in the other, but hopefully ctrl+j is ok. Hans Pauli. -Oprindelig meddelelse- From: Cristóbal Sent: Wednesday, December 18, 2013 8:35 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Just my luck... Outlook's crashing on me when I switch from one inbox to another (imap) too. I experienced this before on a couple of the beta releases, but thankfully not after the final release. The update installation seemed to have gone through fine with no problems. Who knows, maybe it was just a buggy update. If I can't figure it out, then I may just uninstall and reinstall JFW 15 again. Oh joy. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Scott Duck Sent: Wednesday, December 18, 2013 11:30 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders I am using the latest JFW with Outlook 2010. So far, I haven't noticed that happening. Scott Duck -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Wednesday, December 18, 2013 12:05 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Hello list, I downloaded the latest JFW release from yesterday and am noticing a bug that for me is significant and was curious to know whether others are experiencing it as well. In my Outlook 2010, I have six separate inboxes listed in my Favorites treeview section. This enabled me to have quick and easy access to each email inbox with minimal arrowing. Previously Jaws would announce “Inbox” and if there were any unread messages, the number of unread emails in that particular inbox as well. Now, since updating, Jaws only announces this unread information for the first few moments after launching Outlook, but soon after, JFW does not announce any unread messages even if there are any in that particular folder. These emails are a mixture of personal and business. My mailing list email is always getting emails all day. Whereas other more important accounts may receive Them more speratically. I now have to go from inbox to inbox to check to see if there are any emails be ith when I get a chime notification of a new message or if I happen to step away from my computer or am doing something else that takes my focus away from the pc. Are others in fact noticing this issue as well? I hadn’t changed any settings in my Outlook or Jaws from the prior version of JFW 15 that I was running yesterday to today when I installed the update. Thanks, For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders
Have you rebooted your pc. Just a thought as I had this happen one time qhile back and I rebooted and it was ok. Ed -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Wednesday, December 18, 2013 12:05 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Hello list, I downloaded the latest JFW release from yesterday and am noticing a bug that for me is significant and was curious to know whether others are experiencing it as well. In my Outlook 2010, I have six separate inboxes listed in my Favorites treeview section. This enabled me to have quick and easy access to each email inbox with minimal arrowing. Previously Jaws would announce Inbox and if there were any unread messages, the number of unread emails in that particular inbox as well. Now, since updating, Jaws only announces this unread information for the first few moments after launching Outlook, but soon after, JFW does not announce any unread messages even if there are any in that particular folder. These emails are a mixture of personal and business. My mailing list email is always getting emails all day. Whereas other more important accounts may receive Them more speratically. I now have to go from inbox to inbox to check to see if there are any emails be ith when I get a chime notification of a new message or if I happen to step away from my computer or am doing something else that takes my focus away from the pc. Are others in fact noticing this issue as well? I hadnt changed any settings in my Outlook or Jaws from the prior version of JFW 15 that I was running yesterday to today when I installed the update. Thanks, For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders
Yes, whenever I open Outlook after exiting, then the unread messages count does show up as before, but but it always goes away after a bit. I already tried unloading jaws without removing shared components and reinstalling it, but that didn't change anything. I guess I'll have to try removing everything and doing a fresh install. I may also give FS a call tomorrow about this too. Work is email driven so this is becoming rather inconvenient. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: Wednesday, December 18, 2013 1:34 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Sporadically, but not consistently. I will watch for this as it occasionally happened before update too. Usually if I close Outlook and relaunch it it seems to fix the issue Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Wednesday, December 18, 2013 1:05 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Hello list, I downloaded the latest JFW release from yesterday and am noticing a bug that for me is significant and was curious to know whether others are experiencing it as well. In my Outlook 2010, I have six separate inboxes listed in my Favorites treeview section. This enabled me to have quick and easy access to each email inbox with minimal arrowing. Previously Jaws would announce Inbox and if there were any unread messages, the number of unread emails in that particular inbox as well. Now, since updating, Jaws only announces this unread information for the first few moments after launching Outlook, but soon after, JFW does not announce any unread messages even if there are any in that particular folder. These emails are a mixture of personal and business. My mailing list email is always getting emails all day. Whereas other more important accounts may receive Them more speratically. I now have to go from inbox to inbox to check to see if there are any emails be ith when I get a chime notification of a new message or if I happen to step away from my computer or am doing something else that takes my focus away from the pc. Are others in fact noticing this issue as well? I hadnt changed any settings in my Outlook or Jaws from the prior version of JFW 15 that I was running yesterday to today when I installed the update. Thanks, For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders
Same is happening here so it is obviously a bug. Let them know others are having the issue too and report back to us on what they say Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Wednesday, December 18, 2013 7:14 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Yes, whenever I open Outlook after exiting, then the unread messages count does show up as before, but but it always goes away after a bit. I already tried unloading jaws without removing shared components and reinstalling it, but that didn't change anything. I guess I'll have to try removing everything and doing a fresh install. I may also give FS a call tomorrow about this too. Work is email driven so this is becoming rather inconvenient. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: Wednesday, December 18, 2013 1:34 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Sporadically, but not consistently. I will watch for this as it occasionally happened before update too. Usually if I close Outlook and relaunch it it seems to fix the issue Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Wednesday, December 18, 2013 1:05 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Hello list, I downloaded the latest JFW release from yesterday and am noticing a bug that for me is significant and was curious to know whether others are experiencing it as well. In my Outlook 2010, I have six separate inboxes listed in my Favorites treeview section. This enabled me to have quick and easy access to each email inbox with minimal arrowing. Previously Jaws would announce Inbox and if there were any unread messages, the number of unread emails in that particular inbox as well. Now, since updating, Jaws only announces this unread information for the first few moments after launching Outlook, but soon after, JFW does not announce any unread messages even if there are any in that particular folder. These emails are a mixture of personal and business. My mailing list email is always getting emails all day. Whereas other more important accounts may receive Them more speratically. I now have to go from inbox to inbox to check to see if there are any emails be ith when I get a chime notification of a new message or if I happen to step away from my computer or am doing something else that takes my focus away from the pc. Are others in fact noticing this issue as well? I hadnt changed any settings in my Outlook or Jaws from the prior version of JFW 15 that I was running yesterday to today when I installed the update. Thanks, For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders
I plan on doing so, but I would make the same suggestion to you as well. The more people who let them know about this, the better. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: Wednesday, December 18, 2013 4:21 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Same is happening here so it is obviously a bug. Let them know others are having the issue too and report back to us on what they say Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Wednesday, December 18, 2013 7:14 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Yes, whenever I open Outlook after exiting, then the unread messages count does show up as before, but but it always goes away after a bit. I already tried unloading jaws without removing shared components and reinstalling it, but that didn't change anything. I guess I'll have to try removing everything and doing a fresh install. I may also give FS a call tomorrow about this too. Work is email driven so this is becoming rather inconvenient. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: Wednesday, December 18, 2013 1:34 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Sporadically, but not consistently. I will watch for this as it occasionally happened before update too. Usually if I close Outlook and relaunch it it seems to fix the issue Al -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Wednesday, December 18, 2013 1:05 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Hello list, I downloaded the latest JFW release from yesterday and am noticing a bug that for me is significant and was curious to know whether others are experiencing it as well. In my Outlook 2010, I have six separate inboxes listed in my Favorites treeview section. This enabled me to have quick and easy access to each email inbox with minimal arrowing. Previously Jaws would announce Inbox and if there were any unread messages, the number of unread emails in that particular inbox as well. Now, since updating, Jaws only announces this unread information for the first few moments after launching Outlook, but soon after, JFW does not announce any unread messages even if there are any in that particular folder. These emails are a mixture of personal and business. My mailing list email is always getting emails all day. Whereas other more important accounts may receive Them more speratically. I now have to go from inbox to inbox to check to see if there are any emails be ith when I get a chime notification of a new message or if I happen to step away from my computer or am doing something else that takes my focus away from the pc. Are others in fact noticing this issue as well? I hadnt changed any settings in my Outlook or Jaws from the prior version of JFW 15 that I was running yesterday to today when I installed the update. Thanks, For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders
Control+j for Outlook opens a journal entry. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Hans Pauli Sundstein Sent: Wednesday, December 18, 2013 3:10 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Hi. Try to see,, if this works: ctrl+j This command should automatically search for folders containing unread messages, and move your focus there to. I am not using Outlook myself, but other kind of Microsoft's e-mail client's, and sometimes there are added a shift to the keyboard comands for Outlook, which not is necesary in the other, but hopefully ctrl+j is ok. Hans Pauli. -Oprindelig meddelelse- From: Cristóbal Sent: Wednesday, December 18, 2013 8:35 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Just my luck... Outlook's crashing on me when I switch from one inbox to another (imap) too. I experienced this before on a couple of the beta releases, but thankfully not after the final release. The update installation seemed to have gone through fine with no problems. Who knows, maybe it was just a buggy update. If I can't figure it out, then I may just uninstall and reinstall JFW 15 again. Oh joy. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Scott Duck Sent: Wednesday, December 18, 2013 11:30 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Bug with latest JFW 15 with Outlook folders I am using the latest JFW with Outlook 2010. So far, I haven't noticed that happening. Scott Duck -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Wednesday, December 18, 2013 12:05 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Bug with latest JFW 15 with Outlook folders Hello list, I downloaded the latest JFW release from yesterday and am noticing a bug that for me is significant and was curious to know whether others are experiencing it as well. In my Outlook 2010, I have six separate inboxes listed in my Favorites treeview section. This enabled me to have quick and easy access to each email inbox with minimal arrowing. Previously Jaws would announce “Inbox” and if there were any unread messages, the number of unread emails in that particular inbox as well. Now, since updating, Jaws only announces this unread information for the first few moments after launching Outlook, but soon after, JFW does not announce any unread messages even if there are any in that particular folder. These emails are a mixture of personal and business. My mailing list email is always getting emails all day. Whereas other more important accounts may receive Them more speratically. I now have to go from inbox to inbox to check to see if there are any emails be ith when I get a chime notification of a new message or if I happen to step away from my computer or am doing something else that takes my focus away from the pc. Are others in fact noticing this issue as well? I hadn’t changed any settings in my Outlook or Jaws from the prior version of JFW 15 that I was running yesterday to today when I installed the update. Thanks, For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
