Re: [j-nsp] JUNOS major releases - differences between revisions

2011-05-27 Thread Mark Tinka
On Monday, May 23, 2011 06:03:08 AM Kevin Oberman wrote:

 In any case, I quit searching the PR database at Juniper
 long ago. I suspect it is enough of a mess that, even if
 the PRs were not mostly confidential, we would be unable
 to find matches.

Agree.

The worst part, for us, is when a JTAC engineer gives us a 
PR number as a cause for a problem we're seeing, and we 
can't view it because it's confidential.

Unless customers are running their own code using the Junos 
SDK, such that an issue affects only them, it's fairly safe 
to assume that a problem affecting any part of general Junos 
affects more than one customer, even though only one 
customer has reported the problem.

Mark.


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Re: [j-nsp] JUNOS major releases - differences between revisions

2011-05-22 Thread Kevin Oberman
 Date: Sat, 21 May 2011 14:21:34 -0700
 From: Darren Bolding dar...@bolding.org
 Sender: juniper-nsp-boun...@puck.nether.net
 
 Allow me to reiterate the significant impact
 internal/confidential/restricted PR's have on the utility of Junipers public
 facing PR lists.
 
 To wit- the private PR's make the public lists essentially useless, and
 researching them a waste of valuable time.
 
 I've had various Juniper folks tell me that the policy is that if the PR
 affects only one customer, it is kept private.  We have run into unexpected
 impacts that were already private PR's on every single release of code, on
 every single Juniper platform we have used to date.  We always ask that the
 private PR be made public since it now clearly is impacting multiple
 customers.  I've checked a couple of times and the rate that they have been
 made public is less than 100%.
 
 We've been told this would be fixed a number of times.  I haven't seen
 progress.
 
 So, for now, the best practice seems to be to watch forums, ask questions,
 and slowly roll out new releases through your environment.  After all, we
 all have budget, technology and resources to reasonably simulate real-world
 traffic on a full-scale testing clone of production environments, don't we?
 
 --D
 
 
 On Fri, May 20, 2011 at 11:22 AM, Jim Boyle jbo...@juniper.net wrote:
 
  Richard - you are right about the scope here, but we are working towards
  progress in this area.  It's not easy! Hopefully you'll start to see
  progress over the next few months in terms of content visibility and
  usefulness.  And beyond that we have other efforts underway for further
  improvements.
 
  Thanks,
 
  Jim
 
 
 
  -Original Message-
  From: Richard A Steenbergen [mailto:r...@e-gerbil.net]
  Sent: Friday, May 20, 2011 2:10 PM
  To: Jim Boyle
  Cc: Alex; Dale Shaw; juniper-nsp
  Subject: Re: [j-nsp] JUNOS major releases - differences between revisions
 
  On Fri, May 20, 2011 at 10:38:22AM -0700, Jim Boyle wrote:
   You can also take a look at the results from our online PRSearch
  application.
  
   http://www.juniper.net/prsearch/
  
   Select 10.4R3, or 10.4R4 and show the results Closed in that
   release.  That will show available PRs with commits/resolution in that
   release (Closed isn't quite accurate here as the PR may be open for
   other releases or follow-on actions)
  
   Thanks to Alex for the pointers on the release notes.  In general, the
   release notes show what is fixed in that release (under Resolved
   Issues for each section).  So if you check the PRs in the 10.4R4 ones,
   and cross check them on the web, you should find they are resolved in
   10.4R4.
  
   I'll admit that finding the this information isn't as easy as it
   should be.  Juniper certainly has room for improvement here for
   usability as well as consistency of information.  We are working
   towards improvements in this area.
 
  Alas we find that something like 75% of our PRs end up being marked
  confidential until we ask for them to be changed (sometimes multiple
  times :P), even when there is no reason for them to be, which tends to
  make the PR search all but useless for any real work. And I won't even
  start complaining about the accuracy of the PR public facing
  descriptions, that would be a whole 'nother thread. :) Sorry but the
  only way to get any real work done is to have an RE or SE be your bitch
  and look up the PRs to tell you what they're REALLY about, hoping for
  anything else is a complete fantasy.
 
  --
  Richard A Steenbergen r...@e-gerbil.net   http://www.e-gerbil.net/ras
  GPG Key ID: 0xF8B12CBC (7535 7F59 8204 ED1F CC1C 53AF 4C41 5ECA F8B1 2CBC)
 
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This is one of Juniper's more bone-headed policies.

I can't count the number of bug reports we have submitted to JTAC that
were existing PRs, but confidential. Worse, on several occasions the
initial report showed no matches in the PR database and it was only
after a new PR was opened and the problem escalated that a matching PR
was found.

I wonder if several PRs that are confidential (because only one customer
has seen them) were really seen by others, but no PR match ever occurred.

In any case, I quit searching the PR database at Juniper long ago. I
suspect it is enough of a mess that, even if the PRs were not mostly
confidential, we would be unable to find matches.
-- 
R. Kevin Oberman, Network Engineer
Energy Sciences Network (ESnet)
Ernest O. Lawrence Berkeley National Laboratory (Berkeley Lab)
E-mail: ober...@es.net  Phone: +1 510 486-8634
Key fingerprint:059B 2DDF 031C 9BA3 14A4  EADA 927D EBB3 987B 3751
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Re: [j-nsp] JUNOS major releases - differences between revisions

2011-05-21 Thread Darren Bolding
Allow me to reiterate the significant impact
internal/confidential/restricted PR's have on the utility of Junipers public
facing PR lists.

To wit- the private PR's make the public lists essentially useless, and
researching them a waste of valuable time.

I've had various Juniper folks tell me that the policy is that if the PR
affects only one customer, it is kept private.  We have run into unexpected
impacts that were already private PR's on every single release of code, on
every single Juniper platform we have used to date.  We always ask that the
private PR be made public since it now clearly is impacting multiple
customers.  I've checked a couple of times and the rate that they have been
made public is less than 100%.

We've been told this would be fixed a number of times.  I haven't seen
progress.

So, for now, the best practice seems to be to watch forums, ask questions,
and slowly roll out new releases through your environment.  After all, we
all have budget, technology and resources to reasonably simulate real-world
traffic on a full-scale testing clone of production environments, don't we?

--D


On Fri, May 20, 2011 at 11:22 AM, Jim Boyle jbo...@juniper.net wrote:

 Richard - you are right about the scope here, but we are working towards
 progress in this area.  It's not easy! Hopefully you'll start to see
 progress over the next few months in terms of content visibility and
 usefulness.  And beyond that we have other efforts underway for further
 improvements.

 Thanks,

 Jim



 -Original Message-
 From: Richard A Steenbergen [mailto:r...@e-gerbil.net]
 Sent: Friday, May 20, 2011 2:10 PM
 To: Jim Boyle
 Cc: Alex; Dale Shaw; juniper-nsp
 Subject: Re: [j-nsp] JUNOS major releases - differences between revisions

 On Fri, May 20, 2011 at 10:38:22AM -0700, Jim Boyle wrote:
  You can also take a look at the results from our online PRSearch
 application.
 
  http://www.juniper.net/prsearch/
 
  Select 10.4R3, or 10.4R4 and show the results Closed in that
  release.  That will show available PRs with commits/resolution in that
  release (Closed isn't quite accurate here as the PR may be open for
  other releases or follow-on actions)
 
  Thanks to Alex for the pointers on the release notes.  In general, the
  release notes show what is fixed in that release (under Resolved
  Issues for each section).  So if you check the PRs in the 10.4R4 ones,
  and cross check them on the web, you should find they are resolved in
  10.4R4.
 
  I'll admit that finding the this information isn't as easy as it
  should be.  Juniper certainly has room for improvement here for
  usability as well as consistency of information.  We are working
  towards improvements in this area.

 Alas we find that something like 75% of our PRs end up being marked
 confidential until we ask for them to be changed (sometimes multiple
 times :P), even when there is no reason for them to be, which tends to
 make the PR search all but useless for any real work. And I won't even
 start complaining about the accuracy of the PR public facing
 descriptions, that would be a whole 'nother thread. :) Sorry but the
 only way to get any real work done is to have an RE or SE be your bitch
 and look up the PRs to tell you what they're REALLY about, hoping for
 anything else is a complete fantasy.

 --
 Richard A Steenbergen r...@e-gerbil.net   http://www.e-gerbil.net/ras
 GPG Key ID: 0xF8B12CBC (7535 7F59 8204 ED1F CC1C 53AF 4C41 5ECA F8B1 2CBC)

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-- 
--  Darren Bolding  --
--  dar...@bolding.org   --
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Re: [j-nsp] JUNOS major releases - differences between revisions

2011-05-20 Thread Richard A Steenbergen
On Fri, May 20, 2011 at 10:38:22AM -0700, Jim Boyle wrote:
 You can also take a look at the results from our online PRSearch application.
 
 http://www.juniper.net/prsearch/
 
 Select 10.4R3, or 10.4R4 and show the results Closed in that 
 release.  That will show available PRs with commits/resolution in that 
 release (Closed isn't quite accurate here as the PR may be open for 
 other releases or follow-on actions)
 
 Thanks to Alex for the pointers on the release notes.  In general, the 
 release notes show what is fixed in that release (under Resolved 
 Issues for each section).  So if you check the PRs in the 10.4R4 ones, 
 and cross check them on the web, you should find they are resolved in 
 10.4R4.
 
 I'll admit that finding the this information isn't as easy as it 
 should be.  Juniper certainly has room for improvement here for 
 usability as well as consistency of information.  We are working 
 towards improvements in this area.

Alas we find that something like 75% of our PRs end up being marked 
confidential until we ask for them to be changed (sometimes multiple 
times :P), even when there is no reason for them to be, which tends to 
make the PR search all but useless for any real work. And I won't even 
start complaining about the accuracy of the PR public facing 
descriptions, that would be a whole 'nother thread. :) Sorry but the 
only way to get any real work done is to have an RE or SE be your bitch 
and look up the PRs to tell you what they're REALLY about, hoping for 
anything else is a complete fantasy.

-- 
Richard A Steenbergen r...@e-gerbil.net   http://www.e-gerbil.net/ras
GPG Key ID: 0xF8B12CBC (7535 7F59 8204 ED1F CC1C 53AF 4C41 5ECA F8B1 2CBC)
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Re: [j-nsp] JUNOS major releases - differences between revisions

2011-05-20 Thread Jim Boyle
Richard - you are right about the scope here, but we are working towards 
progress in this area.  It's not easy! Hopefully you'll start to see progress 
over the next few months in terms of content visibility and usefulness.  And 
beyond that we have other efforts underway for further improvements.

Thanks,

Jim



-Original Message-
From: Richard A Steenbergen [mailto:r...@e-gerbil.net] 
Sent: Friday, May 20, 2011 2:10 PM
To: Jim Boyle
Cc: Alex; Dale Shaw; juniper-nsp
Subject: Re: [j-nsp] JUNOS major releases - differences between revisions

On Fri, May 20, 2011 at 10:38:22AM -0700, Jim Boyle wrote:
 You can also take a look at the results from our online PRSearch application.
 
 http://www.juniper.net/prsearch/
 
 Select 10.4R3, or 10.4R4 and show the results Closed in that 
 release.  That will show available PRs with commits/resolution in that 
 release (Closed isn't quite accurate here as the PR may be open for 
 other releases or follow-on actions)
 
 Thanks to Alex for the pointers on the release notes.  In general, the 
 release notes show what is fixed in that release (under Resolved 
 Issues for each section).  So if you check the PRs in the 10.4R4 ones, 
 and cross check them on the web, you should find they are resolved in 
 10.4R4.
 
 I'll admit that finding the this information isn't as easy as it 
 should be.  Juniper certainly has room for improvement here for 
 usability as well as consistency of information.  We are working 
 towards improvements in this area.

Alas we find that something like 75% of our PRs end up being marked 
confidential until we ask for them to be changed (sometimes multiple 
times :P), even when there is no reason for them to be, which tends to 
make the PR search all but useless for any real work. And I won't even 
start complaining about the accuracy of the PR public facing 
descriptions, that would be a whole 'nother thread. :) Sorry but the 
only way to get any real work done is to have an RE or SE be your bitch 
and look up the PRs to tell you what they're REALLY about, hoping for 
anything else is a complete fantasy.

-- 
Richard A Steenbergen r...@e-gerbil.net   http://www.e-gerbil.net/ras
GPG Key ID: 0xF8B12CBC (7535 7F59 8204 ED1F CC1C 53AF 4C41 5ECA F8B1 2CBC)

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Re: [j-nsp] JUNOS major releases - differences between revisions

2011-05-19 Thread Daniel Roesen
Hi,

On Thu, May 19, 2011 at 10:49:27AM +1000, Dale Shaw wrote:
 Q: Is there a way to determine what has changed between two revisions
 of a major JUNOS release?
 
 For argument's sake, how do I find out precisely what changed between
 10.4R3 and 10.4R4?

Recent official Juniper answer: buy professional services to get the
bugfix list. And they really mean it. No kiddin'.

Best regards,
Daniel

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[j-nsp] JUNOS major releases - differences between revisions

2011-05-18 Thread Dale Shaw
Hi all,

I feel like a bit of a newbie asking this (and, relatively speaking, I
am!) because it feels like something that should be fairly
straight-forward. And maybe it is.

Q: Is there a way to determine what has changed between two revisions
of a major JUNOS release?

For argument's sake, how do I find out precisely what changed between
10.4R3 and 10.4R4?

The release notes for 10.4 don't spell it out very clearly. I suppose
I could look just at the outstanding and resolved issues sections of
the release notes but I'm not even sure how I can go back and look at
the 10.4 release notes at the time the previous revision was released.
A 'single' 10.4 release note exists and is simply revised when a new
revision to the major release goes out.

I know (in theory) there shouldn't be any new features between
revisions -- just bug fixes. I'm more familiar navigating cisco IOS
release notes where, even between maintenance releases, it's made
fairly clear what has changed.

Cheers,
Dale
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