[krita] [Bug 412673] New: Slider doesn't move
https://bugs.kde.org/show_bug.cgi?id=412673 Bug ID: 412673 Summary: Slider doesn't move Product: krita Version: 4.2.7-beta1 Platform: Other OS: MS Windows Status: REPORTED Severity: normal Priority: NOR Component: Tools/Move Assignee: krita-bugs-n...@kde.org Reporter: riceri...@gmail.com Target Milestone: --- SUMMARY Recently downloaded Krita v.4.2.7.1 went to use the slider on my tablet and the slider doesn't move it just rebounds back tot the top. However, if using the arrow up and down keys it works fine. I work on the Microsoft GO tablet mainly when using this application. STEPS TO REPRODUCE 1. 2. 3. OBSERVED RESULT EXPECTED RESULT SOFTWARE/OS VERSIONS Windows: 10 macOS: n/a Linux/KDE Plasma: n/a (available in About System) KDE Plasma Version: KDE Frameworks Version: Qt Version: ADDITIONAL INFORMATION -- You are receiving this mail because: You are watching all bug changes.
[krita] [Bug 412673] Slider doesn't move
https://bugs.kde.org/show_bug.cgi?id=412673 --- Comment #4 from Asuna --- apologies, on not seeing this sooner, attached is a screen shot of basic system information. I use the MS surface go. On Tue, Oct 22, 2019 at 12:33 AM Bug Janitor Service < bugzilla_nore...@kde.org> wrote: > https://bugs.kde.org/show_bug.cgi?id=412673 > > --- Comment #3 from Bug Janitor Service --- > Dear Bug Submitter, > > This bug has been in NEEDSINFO status with no change for at least > 15 days. Please provide the requested information as soon as > possible and set the bug status as REPORTED. Due to regular bug > tracker maintenance, if the bug is still in NEEDSINFO status with > no change in 30 days the bug will be closed as RESOLVED > WORKSFORME > due to lack of needed information. > > For more information about our bug triaging procedures please read the > wiki located here: > https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging > > If you have already provided the requested information, please > mark the bug as REPORTED so that the KDE team knows that the bug is > ready to be confirmed. > > Thank you for helping us make KDE software even better for everyone! > > -- > You are receiving this mail because: > You reported the bug. -- You are receiving this mail because: You are watching all bug changes.
[krita] [Bug 414957] New: Unable to Open program
https://bugs.kde.org/show_bug.cgi?id=414957 Bug ID: 414957 Summary: Unable to Open program Product: krita Version: 4.2.8 Platform: Windows CE OS: MS Windows Status: REPORTED Severity: normal Priority: NOR Component: General Assignee: krita-bugs-n...@kde.org Reporter: riceri...@gmail.com Target Milestone: --- SUMMARY Updated from 4.2.7.1 to 4.2.8 unable to open. User Receives "not responding" and application never loads Update occurred after Widows update around 8pm est on 12/7/2019 STEPS TO REPRODUCE 1. Reverted to 4.1.7 works. Updated to 4.2.6 user receives "not responding" 2. Reinstalled all drivers of GPU application still receives "not responding" 3. OBSERVED RESULT EXPECTED RESULT SOFTWARE/OS VERSIONS Windows: 10 macOS: Linux/KDE Plasma: (available in About System) KDE Plasma Version: KDE Frameworks Version: Qt Version: ADDITIONAL INFORMATION Chat that user had with Dev's regarding issue. +Asuna Greetings, I need to report an issue, I have recently updated krita in 2 ways in attempt to get this to work. I have it through the MS store and the exe file. After a small windows update last night. I attempted to open the application and it goes into "not responding". Can you help? tiar-ty Asuna: are you just opening the program with a file or without the file +Asuna just the program file tiar-ty Asuna: try to reset your configuration using this instruction: https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration +Asuna already cleared tiar-ty Asuna: can you please download portable (.zip) version of Krita 4.1.7 and check that one? +Asuna Sure thing, one moment +Asuna tiar-sp Asuna: can you check 4.2.0 as well? +Asuna @tiar-sp i don't see 4.2.0 only 4.2.6 * tiar-sp needs to go for a bit, will be back in 15-20 min +Asuna The 4.2.6 version give the not responding when opened Lynx3d Asuna, all older versions can be found here: https://download.kde.org/Attic/krita/ +Asuna we confirmed that v4.1.7 works for me however anything after 4.2 doesn't for some reason i keep getting a not responding when opening. this just started last night and i was running a 4.2 version before this happened +hyperion101010 @tiar-sp tiar-sp Asuna: what GPU do you have? +Asuna GTX1070 Ti +hyperion101010 that is something powerful you have i will say that @Asuna +Asuna thanks @hyperion101010 +Asuna tiar-sp Asuna: hmm, and what version of the graphics card driver do you have? +Asuna @tiar-sp current driver is 441.41 tiar-sp Asuna: do you know what DebugView is? It would be really helpful if you could check opening Krita with it tiar-sp Asuna: you can try reinstalling the driver, even if it's the latest version - I needed to do that recently after Windows Update as well tiar-sp it might help +Asuna @tiar-sp i have never used the debugview before, and i have already gone through all updates this morning before reaching out. tiar-sp Asuna: ok. I would like you to make a bug report on bugs.kde.org to resolve this Asuna: and DebugView output would be really useful Asuna: you can download it, it doesn't need installing, just unzipping and clicking on the file +Asuna @tiar-sp will do and will look into the debug view, thank you for the help. tiar-sp Asuna: thanks for coming here :) -- You are receiving this mail because: You are watching all bug changes.
[krita] [Bug 414957] Unable to Open program
https://bugs.kde.org/show_bug.cgi?id=414957 --- Comment #2 from Asuna --- Well, Good news and Bad news. when I went to re download the version that was causing the problem I prompted that the program was already running so I went into task manager I wasn't showing processes as running went into details and it was still running there killed it. ran the installer and the program opened up. I rebooted my PC however just to be sure that this wasn't going be an ongoing issues and ran the debug view (attached) and it went into not responding again. I can set it up that it can run on the GPU but i never set it up that way when i built this PC On Sun, Dec 8, 2019 at 11:53 AM Boudewijn Rempt wrote: > https://bugs.kde.org/show_bug.cgi?id=414957 > > Boudewijn Rempt changed: > >What|Removed |Added > > > Resolution|--- |WAITINGFORINFO >Platform|Windows CE |MS Windows > Status|REPORTED|NEEDSINFO > CC||b...@valdyas.org > > --- Comment #1 from Boudewijn Rempt --- > Can you please attach the output of help->system information for bug > reports to > this bug, and preferably also a debugview > (https://docs.microsoft.com/en-us/sysinternals/downloads/debugview) log of > starting Krita. > > Does your computer have a dual GPU, so you can run Krita either on Intel > or on > the Nvidia gpu? > > -- > You are receiving this mail because: > You reported the bug. -- You are receiving this mail because: You are watching all bug changes.
[krita] [Bug 414957] Unable to Open program
https://bugs.kde.org/show_bug.cgi?id=414957 --- Comment #5 from Asuna --- whatever was causing the not responding is now gone. i am able to open v4.2.8 of krita even after a restart of my PC. When i had originally looked for the kritacrash.log file it didn't exist. On Mon, Dec 9, 2019 at 7:45 AM Boudewijn Rempt wrote: > https://bugs.kde.org/show_bug.cgi?id=414957 > > Boudewijn Rempt changed: > >What|Removed |Added > > > Resolution|--- |WAITINGFORINFO > Status|REPORTED|NEEDSINFO > > --- Comment #4 from Boudewijn Rempt --- > Is there also a kritacrash.log file in %LOCALAPPDATA%? > > And I also asked for the information from help->system information for bug > reports. > > Please attach both files to the bug. > > -- > You are receiving this mail because: > You reported the bug. -- You are receiving this mail because: You are watching all bug changes.
[krita] [Bug 414957] Unable to Open program
https://bugs.kde.org/show_bug.cgi?id=414957 Asuna changed: What|Removed |Added Ever confirmed|0 |1 Resolution|WORKSFORME |--- Status|RESOLVED|REOPENED Assignee|krita-bugs-n...@kde.org |riceri...@gmail.com --- Comment #8 from Asuna --- Created attachment 124450 --> https://bugs.kde.org/attachment.cgi?id=124450&action=edit Issue came back Issue back back again. -- You are receiving this mail because: You are watching all bug changes.
[krita] [Bug 414957] Unable to Open program
https://bugs.kde.org/show_bug.cgi?id=414957 --- Comment #9 from Asuna --- Created attachment 124451 --> https://bugs.kde.org/attachment.cgi?id=124451&action=edit %localappdata% These are the only files that show for krita under the %localappdata% file extention -- You are receiving this mail because: You are watching all bug changes.
[krita] [Bug 414957] Unable to Open program
https://bugs.kde.org/show_bug.cgi?id=414957 --- Comment #10 from Asuna --- The not responding re-occurred i have already attached the files/screenshots of debug and the where the crashfile would be On Wed, Dec 11, 2019 at 7:10 AM Tymond wrote: > https://bugs.kde.org/show_bug.cgi?id=414957 > > Tymond changed: > >What|Removed |Added > > > Resolution|--- |WORKSFORME > CC||tamtamy.tym...@gmail.com > Status|REPORTED|RESOLVED > > --- Comment #7 from Tymond --- > Then let's change the status. > > -- > You are receiving this mail because: > You reported the bug. -- You are receiving this mail because: You are watching all bug changes.
