[systemsettings] [Bug 486368] WIFI cannot be enabled at Kubuntu 24.04 LTS

2024-05-03 Thread Bas Roufs
https://bugs.kde.org/show_bug.cgi?id=486368

--- Comment #17 from Bas Roufs  ---
(In reply to fanzhuyifan from comment #16)
> As I said, if the wifi is hard blocked, there is nothing kde software could
> do about it. Please don't reopen this.

@ the KDE experts who have dealt with this bug report:

https://bugs.kde.org/show_bug.cgi?id=486368

(In reply to fanzhuyifan from comment #16)
> As I said, if the wifi is hard blocked, there is nothing kde software could
> do about it. Please don't reopen this.


A few words about the status of this bug.

I do respect your wish to NOT «reopen» it. However, the qualification
«resolved» is simply not right - the bug is far from resolved. That's why, I
have changed the status of the bug to «reported» instead of «resolved».

However, as you suggest, I am sharing now this bug «downstream». It is not
possible, according to you, to solve the issue at the level of KDE.
«Downstream» means in my case: experts and experienced users of Kubuntu -
especially those who deal with WIFI and Bluetooth. I have already started a
conversation with a few amongst them about this issue. However, before sharing
this report more widely amongst Kubuntu experts and users, I need to make this
report more complete. That's why, I have added some extra screeenshots as well
as this 3 May update.

I need to add here two things more. First of all, it has become clear to me
that at my system, there is a similar problem with Bluetooth. That's why, I
deal with it in more detail in this update.

Finally - terminal reports indeed do point at «hard blocks» for both WIFI and
Bluetooth. Also a few Kubuntu expert users I spoke with so far, think in the
same direction, which I understand. On the other hand - Only a few weeks ago, I
have been working with Kubuntu 22.04.4 LTS at exactly the same laptop with the
same hardware and the same BIOS settings. Then, WIFI worked out of the box and
Bluetooth with some hiccups.   I am really not sure whether «hard blocks» are
the core issue. More about this here below in this paragraph.

«(...)
WHAT IS THE CORE ISSUE? HARD BLOCKS AND/OR SOMETHING ELSE?
(..)»

@ Kubuntu expert users.

After checking the settings related to WIFI (and Bluetooth), I ended up filing
a bug report at KDE:

https://bugs.kde.org/show_bug.cgi?id=486368

According to the feedback I got from KDE experts after doing so, the problem is
real. However, those experts say it cannot be solved at the side of KDE. It
needs to be solved «downstream», so at the side of Kubuntu in our case. My
question in this context: how and where exactly can I file a bug report in such
a way, that it will be read and dealt with by Kubuntu expert users who deal
with WIFI and Bluetooth?

A complete update I'll publish here in a few hours.

-- 
You are receiving this mail because:
You are watching all bug changes.

[systemsettings] [Bug 486368] WIFI cannot be enabled at Kubuntu 24.04 LTS

2024-05-03 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=486368

fanzhuyi...@gmail.com changed:

   What|Removed |Added

 Resolution|--- |DOWNSTREAM
 Status|REPORTED|RESOLVED

--- Comment #16 from fanzhuyi...@gmail.com ---
As I said, if the wifi is hard blocked, there is nothing kde software could do
about it. Please don't reopen this.

-- 
You are receiving this mail because:
You are watching all bug changes.

[systemsettings] [Bug 486368] WIFI cannot be enabled at Kubuntu 24.04 LTS

2024-05-03 Thread Bas Roufs
https://bugs.kde.org/show_bug.cgi?id=486368

Bas Roufs  changed:

   What|Removed |Added

 Ever confirmed|1   |0
 Resolution|DOWNSTREAM  |---
   Assignee|plasma-b...@kde.org |basro...@gmail.com
 Status|RESOLVED|REPORTED

--- Comment #15 from Bas Roufs  ---
Created attachment 169147
  --> https://bugs.kde.org/attachment.cgi?id=169147&action=edit
3a. Impossible to get Bluetooth enabled.

-- 
You are receiving this mail because:
You are watching all bug changes.

[systemsettings] [Bug 486368] WIFI cannot be enabled at Kubuntu 24.04 LTS

2024-05-03 Thread Bas Roufs
https://bugs.kde.org/show_bug.cgi?id=486368

--- Comment #14 from Bas Roufs  ---
Created attachment 169146
  --> https://bugs.kde.org/attachment.cgi?id=169146&action=edit
3. Bluetooth disbabled.png

-- 
You are receiving this mail because:
You are watching all bug changes.

[systemsettings] [Bug 486368] WIFI cannot be enabled at Kubuntu 24.04 LTS

2024-05-03 Thread Bas Roufs
https://bugs.kde.org/show_bug.cgi?id=486368

--- Comment #13 from Bas Roufs  ---
Created attachment 169145
  --> https://bugs.kde.org/attachment.cgi?id=169145&action=edit
2a. Detail - Enabling WIFI not possible.png

-- 
You are receiving this mail because:
You are watching all bug changes.

[systemsettings] [Bug 486368] WIFI cannot be enabled at Kubuntu 24.04 LTS

2024-05-03 Thread Bas Roufs
https://bugs.kde.org/show_bug.cgi?id=486368

--- Comment #12 from Bas Roufs  ---
Created attachment 169144
  --> https://bugs.kde.org/attachment.cgi?id=169144&action=edit
Enabling WIFI not possible

-- 
You are receiving this mail because:
You are watching all bug changes.

[systemsettings] [Bug 486368] WIFI cannot be enabled at Kubuntu 24.04 LTS

2024-05-03 Thread Bas Roufs
https://bugs.kde.org/show_bug.cgi?id=486368

--- Comment #11 from Bas Roufs  ---
Created attachment 169143
  --> https://bugs.kde.org/attachment.cgi?id=169143&action=edit
1a. Focus at  mouse pointer at WIFI connection corner right down under.png

-- 
You are receiving this mail because:
You are watching all bug changes.

[systemsettings] [Bug 486368] WIFI cannot be enabled at Kubuntu 24.04 LTS

2024-05-03 Thread Bas Roufs
https://bugs.kde.org/show_bug.cgi?id=486368

Bas Roufs  changed:

   What|Removed |Added

 Attachment #169050|0   |1
is obsolete||

--- Comment #10 from Bas Roufs  ---
Created attachment 169142
  --> https://bugs.kde.org/attachment.cgi?id=169142&action=edit
1. Mouse at WIFI connection corner right down under.

-- 
You are receiving this mail because:
You are watching all bug changes.

[systemsettings] [Bug 486368] WIFI cannot be enabled at Kubuntu 24.04 LTS

2024-05-02 Thread Bas Roufs
https://bugs.kde.org/show_bug.cgi?id=486368

--- Comment #9 from Bas Roufs  ---
(In reply to fanzhuyifan from comment #7)
> Yet another possibility is that your laptop has a physical button to
> enable/disable the wifi, and you need to press that
> (https://askubuntu.com/questions/98702/how-to-unblock-something-listed-in-
> rfkill).

The button combination FN -F5 is seemlingly aimed at toggling WIFI. However,
nothing happens. When alternating this button combination with the terminal
command connmanctl enable wifi, I keep getting this feedback: wifi is not
available.

bas@Camino:~$ connmanctl enable wifi
wifi is not available

Weird detail: at Kubuntu 22.04.4 LTS, I did not have such an issue. WIFI worked
simply.

-- 
You are receiving this mail because:
You are watching all bug changes.

[systemsettings] [Bug 486368] WIFI cannot be enabled at Kubuntu 24.04 LTS

2024-05-02 Thread Bas Roufs
https://bugs.kde.org/show_bug.cgi?id=486368

--- Comment #8 from Bas Roufs  ---
(In reply to fanzhuyifan from comment #6)
> (In reply to Bas Roufs from comment #5)
> > I understand and respect this opinion. However, clarify what means
> > «downstream» in this situation - Kubuntu, the system where I stumbled on
> > this bug? If some useful info will come in from there, I'll share it here. 
> > May be, also other Kubuntu users will subscribe to this bug - I am not the
> > only one who experiences this problem.
> 
> IMO this might be a hardware issue (there is something physically wrong with
> the card/the connection), or this might be a driver issue (driver bug or
> wrong driver). Anyways I would suggest asking for help on the distribution
> forums.

Of course, I'll check all such options at such forums. However,  when I worked
with Kubuntu 22.04.4 LTS at exactly the same device, I WAS able to work with
WIFI - then, it was no problem to enable it.

-- 
You are receiving this mail because:
You are watching all bug changes.

[systemsettings] [Bug 486368] WIFI cannot be enabled at Kubuntu 24.04 LTS

2024-05-02 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=486368

--- Comment #7 from fanzhuyi...@gmail.com ---
Yet another possibility is that your laptop has a physical button to
enable/disable the wifi, and you need to press that
(https://askubuntu.com/questions/98702/how-to-unblock-something-listed-in-rfkill).

-- 
You are receiving this mail because:
You are watching all bug changes.

[systemsettings] [Bug 486368] WIFI cannot be enabled at Kubuntu 24.04 LTS

2024-05-02 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=486368

--- Comment #6 from fanzhuyi...@gmail.com ---
(In reply to Bas Roufs from comment #5)
> I understand and respect this opinion. However, clarify what means
> «downstream» in this situation - Kubuntu, the system where I stumbled on
> this bug? If some useful info will come in from there, I'll share it here. 
> May be, also other Kubuntu users will subscribe to this bug - I am not the
> only one who experiences this problem.

IMO this might be a hardware issue (there is something physically wrong with
the card/the connection), or this might be a driver issue (driver bug or wrong
driver). Anyways I would suggest asking for help on the distribution forums.

-- 
You are receiving this mail because:
You are watching all bug changes.

[systemsettings] [Bug 486368] WIFI cannot be enabled at Kubuntu 24.04 LTS

2024-05-02 Thread Bas Roufs
https://bugs.kde.org/show_bug.cgi?id=486368

--- Comment #5 from Bas Roufs  ---
(In reply to fanzhuyifan from comment #4)
> I understand that your issue is still ongoing, but marking this bug report
> as resolved-downstream just means that there is nothing we could do about
> this issue on KDE's side, and this seems like an issue downstream. So please
> don't reopen this unless there is further evidence that this indicates a bug
> in KDE software.

I understand and respect this opinion. However, please clarify me: what means,
in my situation, «downstream»? Kubuntu? 

If something(In reply to fanzhuyifan from comment #4)
> I understand that your issue is still ongoing, but marking this bug report
> as resolved-downstream just means that there is nothing we could do about
> this issue on KDE's side, and this seems like an issue downstream. So please
> don't reopen this unless there is further evidence that this indicates a bug
> in KDE software.
I understand and respect this opinion. However, clarify what means «downstream»
in this situation - Kubuntu, the system where I stumbled on this bug? If some
useful info will come in from there, I'll share it here.  May be, also other
Kubuntu users will subscribe to this bug - I am not the only one who
experiences this problem.

-- 
You are receiving this mail because:
You are watching all bug changes.

[systemsettings] [Bug 486368] WIFI cannot be enabled at Kubuntu 24.04 LTS

2024-05-02 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=486368

fanzhuyi...@gmail.com changed:

   What|Removed |Added

 Status|REOPENED|RESOLVED
 Resolution|--- |DOWNSTREAM

--- Comment #4 from fanzhuyi...@gmail.com ---
I understand that your issue is still ongoing, but marking this bug report as
resolved-downstream just means that there is nothing we could do about this
issue on KDE's side, and this seems like an issue downstream. So please don't
reopen this unless there is further evidence that this indicates a bug in KDE
software.

-- 
You are receiving this mail because:
You are watching all bug changes.

[systemsettings] [Bug 486368] WIFI cannot be enabled at Kubuntu 24.04 LTS

2024-05-02 Thread Bas Roufs
https://bugs.kde.org/show_bug.cgi?id=486368

Bas Roufs  changed:

   What|Removed |Added

 Resolution|DOWNSTREAM  |---
 Ever confirmed|0   |1
 Status|RESOLVED|REOPENED

--- Comment #3 from Bas Roufs  ---
ADDITIONAL INFORMATION - UPDATE THURSDAY 2 MAY 2024.


Bug 486369, https://bugs.kde.org/show_bug.cgi?id=486369, has been remarked as a
duplicate of this one. However, the text of that «duplicate» bug is much more
complete then this one before me submitting this update. Anyway, it was not my
intention to submit two bugs about the same issue. But because of some mistake
at my side, I unintentionally submitted two bug reports.

Here below, I share an edited and updated version of the bug report that is
complete in my opinion, hower a «duplicate».


SUMMARY
==
So far, I do not manage to get WIFI enabled by the useful steps at a fresh
install of Kubuntu 24.04 LTS, at  this laptop:
Lenovo Thinkpad X230 i5, along with 4 GB RAM, 250 GB SSD. A quick internet
search clarifies me that I am not the only one who deals with this problem.

I do work now with wired internet. However, this wired connection does not help
me to get the WIFI enabled. Ticking the box for enabling WIFI is not possible.
You can see it at the screenshot I send with this report.

That's why, I have looked for methods to get WIFI enabled via the command line.
No result. At this output report, you can see why:

bas@Camino:~$ iw dev
phy#0
Interface wlp3s0
ifindex 3
wdev 0x1
addr 9c:4e:36:aa:5c:d0
type managed
txpower 0.00 dBm
multicast TXQ:
qsz-byt qsz-pkt flows   drops   marks   overlmt hashcol
tx-bytestx-packets
0   0   0   0   0   0   0  
0   0
bas@Camino:~$ sudo ip link set wlp3s0 up
RTNETLINK answers: Operation not possible due to RF-kill
bas@Camino:~$
bas@Camino:~$ nmcli radio wifi disabled
bas@Camino:~$ nmcli radi wifi on
bas@Camino:~$ sudo nmcli radio wifi on
bas@Camino:~$ sudo ip link set wlp3s0 up
RTNETLINK answers: Operation not possible due to RF-kill
bas@Camino:~$
bas@Camino:~$ rfkill list
0: tpacpi_bluetooth_sw: Bluetooth
Soft blocked: yes
Hard blocked: yes
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: yes
bas@Camino:~$

See also, amongst other pages:

https://www.baeldung.com/linux/connect-network-cli

https://www.baeldung.com/linux/disable-wireless-network

STEPS TO REPRODUCE
=
1. The graphical check down under - trying to tick the box to enable WIFI. See
also attached screenshot.
2. Command line checks summarised here - see here above. See also the two links
for more info.


OBSERVED RESULT
==
Both checks did NOT end up in enabling WIFI.

EXPECTED RESULT
==
Enabling WIFI should need to be possible via either command line or the
graphical approach.

SOFTWARE/OS VERSIONS

Linux/KDE Plasma:
(available in About System)

System info 1 May 2024.


Operating System: Kubuntu 24.04
KDE Plasma Version: 5.27.11
KDE Frameworks Version: 5.115.0
Qt Version: 5.15.13
Kernel Version: 6.8.0-31-generic (64-bit)
Graphics Platform: X11
Processors: 4 × Intel® Core™ i5-3320M CPU @ 2.60GHz
Memory: 3,5 GiB of RAM
Graphics Processor: Mesa Intel® HD Graphics 4000
Manufacturer: LENOVO
Product Name: 2325AZ8
System Version: ThinkPad X230


Yesterday, Wednesday 1 May 2024, a comment came in about this passage in my
report:

> bas@Camino:~$ rfkill list
> 0: tpacpi_bluetooth_sw: Bluetooth
> Soft blocked: yes
> Hard blocked: yes
> 1: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: yes

This is the comment I point at:

«(...)

If it is hardblocked, it cannot be enabled in software. E.g., see
https://askubuntu.com/questions/98702/how-to-unblock-something-listed-in-rfkill

Unfortunately this seems like a downstream configuration issue and I would
suggest asking for help on the distribution forums.
(...)»

I get this point.  It needs to be resolved  «downstream», at Kubuntu related
forums in my case.  However, I still consider this bug as unresolved. That's
why, I reopen it. 

I gonna ask for advise at two of such Kubuntu forums. I'll point  at both of
them at this bug report. If some useful advise comes in, I'll share it also
here.

Yours.

Bas Roufs, Mook, near Nijmegen, NL.

-- 
You are receiving this mail because:
You are watching all bug changes.

[systemsettings] [Bug 486368] WIFI cannot be enabled at Kubuntu 24.04 LTS

2024-05-01 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=486368

fanzhuyi...@gmail.com changed:

   What|Removed |Added

 CC||fanzhuyi...@gmail.com
 Resolution|--- |DOWNSTREAM
 Status|REPORTED|RESOLVED

--- Comment #2 from fanzhuyi...@gmail.com ---
> bas@Camino:~$ rfkill list
> 0: tpacpi_bluetooth_sw: Bluetooth
> Soft blocked: yes
> Hard blocked: yes
> 1: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: yes

If it is hardblocked, it cannot be enabled in software. E.g., see
https://askubuntu.com/questions/98702/how-to-unblock-something-listed-in-rfkill

Unfortunately this seems like a downstream configuration issue and I would
suggest asking for help on the distribution forums.

-- 
You are receiving this mail because:
You are watching all bug changes.

[systemsettings] [Bug 486368] WIFI cannot be enabled at Kubuntu 24.04 LTS

2024-05-01 Thread Bas Roufs
https://bugs.kde.org/show_bug.cgi?id=486368

Bas Roufs  changed:

   What|Removed |Added

 CC||basro...@gmail.com
  Alias||WIFI, Kubuntu, 24.04, LTS

-- 
You are receiving this mail because:
You are watching all bug changes.

[systemsettings] [Bug 486368] WIFI cannot be enabled at Kubuntu 24.04 LTS

2024-05-01 Thread Titouan Camus
https://bugs.kde.org/show_bug.cgi?id=486368

--- Comment #1 from Titouan Camus  ---
*** Bug 486369 has been marked as a duplicate of this bug. ***

-- 
You are receiving this mail because:
You are watching all bug changes.