[Kernel-packages] [Bug 1323432] Re: [Samsung NP350E5C-A02AU] machine does not wake up with lid open - suspend is disabled
Yes, will start testing now. When I find where the problem started I will post on my open bugs. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1323432 Title: [Samsung NP350E5C-A02AU] machine does not wake up with lid open - suspend is disabled Status in “linux” package in Ubuntu: Incomplete Bug description: Samsung NP350E5C-A02AU notebook The problem below was NOT present in Ubuntu 13.04 In xubuntu power options, machine is configured not to go to suspend when laptop lid is closed. Once or twice a day, upon opening the lid I am presented with a black screen and I am unable to wake the machine. The only solution is to force the laptop to shutdown by holding down the power button. On the one occasion the machine did wake (random key presses) it was unusable...the mouse was so slow I was unable to use it to reboot the machine. I have tried permanently disabling suspend and hibernate with hacks found on forums but nothing has worked. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-27-generic 3.13.0-27.50 ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11 Uname: Linux 3.13.0-27-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: slumbergod 2135 F pulseaudio CurrentDesktop: XFCE Date: Tue May 27 10:43:26 2014 EcryptfsInUse: Yes InstallationDate: Installed on 2014-04-18 (38 days ago) InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140414) MachineType: SAMSUNG ELECTRONICS CO., LTD. 350V5C/351V5C/3540VC/3440VC ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed root=UUID=7ef0aef5-c4f9-45fb-b729-95b463a492d6 ro quiet splash acpi_backlight=vendor vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-27-generic N/A linux-backports-modules-3.13.0-27-generic N/A linux-firmware 1.127.2 SourcePackage: linux StagingDrivers: rts5139 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P09ABE dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: NP350E5C-A02AU dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: BOARD REVISION 00 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP09ABE:bd07/04/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn350V5C/351V5C/3540VC/3440VC:pvrP09ABE.012.CP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP350E5C-A02AU:rvrBOARDREVISION00:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1: dmi.product.name: 350V5C/351V5C/3540VC/3440VC dmi.product.version: P09ABE.012.CP dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1323432/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1323432] Re: [Samsung NP350E5C-A02AU] machine does not wake up with lid open - suspend is disabled
Update for the benefit of anyone else experiencing this problem. Kernel v3.9-rc8-raring works - no suspend / wake-up issues (final Raring kernel released) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1323432 Title: [Samsung NP350E5C-A02AU] machine does not wake up with lid open - suspend is disabled Status in “linux” package in Ubuntu: Incomplete Bug description: Samsung NP350E5C-A02AU notebook The problem below was NOT present in Ubuntu 13.04 In xubuntu power options, machine is configured not to go to suspend when laptop lid is closed. Once or twice a day, upon opening the lid I am presented with a black screen and I am unable to wake the machine. The only solution is to force the laptop to shutdown by holding down the power button. On the one occasion the machine did wake (random key presses) it was unusable...the mouse was so slow I was unable to use it to reboot the machine. I have tried permanently disabling suspend and hibernate with hacks found on forums but nothing has worked. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-27-generic 3.13.0-27.50 ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11 Uname: Linux 3.13.0-27-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: slumbergod 2135 F pulseaudio CurrentDesktop: XFCE Date: Tue May 27 10:43:26 2014 EcryptfsInUse: Yes InstallationDate: Installed on 2014-04-18 (38 days ago) InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140414) MachineType: SAMSUNG ELECTRONICS CO., LTD. 350V5C/351V5C/3540VC/3440VC ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed root=UUID=7ef0aef5-c4f9-45fb-b729-95b463a492d6 ro quiet splash acpi_backlight=vendor vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-27-generic N/A linux-backports-modules-3.13.0-27-generic N/A linux-firmware 1.127.2 SourcePackage: linux StagingDrivers: rts5139 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P09ABE dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: NP350E5C-A02AU dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: BOARD REVISION 00 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP09ABE:bd07/04/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn350V5C/351V5C/3540VC/3440VC:pvrP09ABE.012.CP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP350E5C-A02AU:rvrBOARDREVISION00:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1: dmi.product.name: 350V5C/351V5C/3540VC/3440VC dmi.product.version: P09ABE.012.CP dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1323432/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1323432] Re: [Samsung NP350E5C-A02AU] machine does not wake up with lid open - suspend is disabled
Kernel v3.12-rc7-saucy works - no suspend / wake-up issues (final Saucy kernel released) Now testing Trusty kernels -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1323432 Title: [Samsung NP350E5C-A02AU] machine does not wake up with lid open - suspend is disabled Status in “linux” package in Ubuntu: Incomplete Bug description: Samsung NP350E5C-A02AU notebook The problem below was NOT present in Ubuntu 13.04 In xubuntu power options, machine is configured not to go to suspend when laptop lid is closed. Once or twice a day, upon opening the lid I am presented with a black screen and I am unable to wake the machine. The only solution is to force the laptop to shutdown by holding down the power button. On the one occasion the machine did wake (random key presses) it was unusable...the mouse was so slow I was unable to use it to reboot the machine. I have tried permanently disabling suspend and hibernate with hacks found on forums but nothing has worked. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-27-generic 3.13.0-27.50 ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11 Uname: Linux 3.13.0-27-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: slumbergod 2135 F pulseaudio CurrentDesktop: XFCE Date: Tue May 27 10:43:26 2014 EcryptfsInUse: Yes InstallationDate: Installed on 2014-04-18 (38 days ago) InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140414) MachineType: SAMSUNG ELECTRONICS CO., LTD. 350V5C/351V5C/3540VC/3440VC ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed root=UUID=7ef0aef5-c4f9-45fb-b729-95b463a492d6 ro quiet splash acpi_backlight=vendor vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-27-generic N/A linux-backports-modules-3.13.0-27-generic N/A linux-firmware 1.127.2 SourcePackage: linux StagingDrivers: rts5139 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P09ABE dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: NP350E5C-A02AU dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: BOARD REVISION 00 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP09ABE:bd07/04/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn350V5C/351V5C/3540VC/3440VC:pvrP09ABE.012.CP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP350E5C-A02AU:rvrBOARDREVISION00:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1: dmi.product.name: 350V5C/351V5C/3540VC/3440VC dmi.product.version: P09ABE.012.CP dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1323432/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1323432] Re: [Samsung NP350E5C-A02AU] machine does not wake up with lid open - suspend is disabled
Kernel v3.13.0-29-trusty FAILED - suspend / wake-up issue present Now testing first Trusty kernels release -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1323432 Title: [Samsung NP350E5C-A02AU] machine does not wake up with lid open - suspend is disabled Status in “linux” package in Ubuntu: Incomplete Bug description: Samsung NP350E5C-A02AU notebook The problem below was NOT present in Ubuntu 13.04 In xubuntu power options, machine is configured not to go to suspend when laptop lid is closed. Once or twice a day, upon opening the lid I am presented with a black screen and I am unable to wake the machine. The only solution is to force the laptop to shutdown by holding down the power button. On the one occasion the machine did wake (random key presses) it was unusable...the mouse was so slow I was unable to use it to reboot the machine. I have tried permanently disabling suspend and hibernate with hacks found on forums but nothing has worked. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-27-generic 3.13.0-27.50 ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11 Uname: Linux 3.13.0-27-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: slumbergod 2135 F pulseaudio CurrentDesktop: XFCE Date: Tue May 27 10:43:26 2014 EcryptfsInUse: Yes InstallationDate: Installed on 2014-04-18 (38 days ago) InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140414) MachineType: SAMSUNG ELECTRONICS CO., LTD. 350V5C/351V5C/3540VC/3440VC ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed root=UUID=7ef0aef5-c4f9-45fb-b729-95b463a492d6 ro quiet splash acpi_backlight=vendor vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-27-generic N/A linux-backports-modules-3.13.0-27-generic N/A linux-firmware 1.127.2 SourcePackage: linux StagingDrivers: rts5139 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P09ABE dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: NP350E5C-A02AU dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: BOARD REVISION 00 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP09ABE:bd07/04/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn350V5C/351V5C/3540VC/3440VC:pvrP09ABE.012.CP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP350E5C-A02AU:rvrBOARDREVISION00:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1: dmi.product.name: 350V5C/351V5C/3540VC/3440VC dmi.product.version: P09ABE.012.CP dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1323432/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1323432] Re: [Samsung NP350E5C-A02AU] machine does not wake up with lid open - suspend is disabled
As of 3.13.0-30-generic the bug seems to have been resolved For future reference these are the ones I had tested. Curiously, the issue seemed to only happen with the "official" kernels in the repos up until 3.13.0-30 ---v3.13.11.2-trusty OK no wake up issues. ---v3.13.1-031301-generic OK no wake up issues. ---v3.13.0.30-generic TESTING ---v3.13.0-29 in repo FAIL ---v3.13.0-27 in repo FAIL ---v3.13.0-26 in repo FAIL ---v3.13.0-24 in repo FAIL ---v3.13.0-031300 OK no wake up issues. --- v3.13.0-rc1-trusty OK no wake up issues. --- v3.12.20-031220-generic OK no wake up issues. --- v3.12.0-031200 OK no wake up issues ** Changed in: linux (Ubuntu) Status: Incomplete => Fix Released -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1323432 Title: [Samsung NP350E5C-A02AU] machine does not wake up with lid open - suspend is disabled Status in “linux” package in Ubuntu: Fix Released Bug description: Samsung NP350E5C-A02AU notebook The problem below was NOT present in Ubuntu 13.04 In xubuntu power options, machine is configured not to go to suspend when laptop lid is closed. Once or twice a day, upon opening the lid I am presented with a black screen and I am unable to wake the machine. The only solution is to force the laptop to shutdown by holding down the power button. On the one occasion the machine did wake (random key presses) it was unusable...the mouse was so slow I was unable to use it to reboot the machine. I have tried permanently disabling suspend and hibernate with hacks found on forums but nothing has worked. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-27-generic 3.13.0-27.50 ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11 Uname: Linux 3.13.0-27-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: slumbergod 2135 F pulseaudio CurrentDesktop: XFCE Date: Tue May 27 10:43:26 2014 EcryptfsInUse: Yes InstallationDate: Installed on 2014-04-18 (38 days ago) InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140414) MachineType: SAMSUNG ELECTRONICS CO., LTD. 350V5C/351V5C/3540VC/3440VC ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed root=UUID=7ef0aef5-c4f9-45fb-b729-95b463a492d6 ro quiet splash acpi_backlight=vendor vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-27-generic N/A linux-backports-modules-3.13.0-27-generic N/A linux-firmware 1.127.2 SourcePackage: linux StagingDrivers: rts5139 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P09ABE dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: NP350E5C-A02AU dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: BOARD REVISION 00 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP09ABE:bd07/04/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn350V5C/351V5C/3540VC/3440VC:pvrP09ABE.012.CP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP350E5C-A02AU:rvrBOARDREVISION00:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1: dmi.product.name: 350V5C/351V5C/3540VC/3440VC dmi.product.version: P09ABE.012.CP dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1323432/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp