[Kernel-packages] [Bug 1365534] Re: HP Pavilion (model 15-n240TX) touchpad not detected after some upgrade
apport information ** Tags added: apport-collected trusty ** Description changed: Laptop model directly from the sticker of the computer: HP Pavilion 15 Notebook PC (15-n240TX) with Ubuntu 12.04 OEM install Manufacturer of the Touchpad: HP When the symptom first appeared: After upgrade software/package upgrade as suggested by update manager + --- + ApportVersion: 2.14.1-0ubuntu3.5 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC1: syw2174 F pulseaudio + /dev/snd/pcmC1D0p: syw2174 F...m pulseaudio + /dev/snd/controlC0: syw2174 F pulseaudio + CurrentDesktop: Unity + DistributionChannelDescriptor: + # This is a distribution channel descriptor + # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor + canonical-oem-stella-puli-precise-amd64-20130925-0 + DistroRelease: Ubuntu 14.04 + InstallationDate: Installed on 2013-11-28 (355 days ago) + InstallationMedia: Ubuntu 12.04 Precise - Build amd64 LIVE Binary 20130925-02:34 + MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=fb1255ec-12a6-4b9d-9ca9-99ce6bda901c ro i915.modeset=1 video=1366x768 + ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6 + RelatedPackageVersions: + linux-restricted-modules-3.13.0-36-generic N/A + linux-backports-modules-3.13.0-36-generic N/A + linux-firmware 1.127.7 + RfKill: + 0: phy0: Wireless LAN + Soft blocked: no + Hard blocked: no + Tags: trusty + Uname: Linux 3.13.0-36-generic x86_64 + UpgradeStatus: Upgraded to trusty on 2014-10-04 (45 days ago) + UserGroups: adm cdrom debian-tor dip lpadmin plugdev sambashare sudo + WifiSyslog: + + _MarkForUpload: True + dmi.bios.date: 12/12/2013 + dmi.bios.vendor: Insyde + dmi.bios.version: F.51 + dmi.board.asset.tag: Type2 - Board Asset Tag + dmi.board.name: 2166 + dmi.board.vendor: Hewlett-Packard + dmi.board.version: 29.40 + dmi.chassis.type: 10 + dmi.chassis.vendor: Hewlett-Packard + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnInsyde:bvrF.51:bd12/12/2013:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr09921100410600080:rvnHewlett-Packard:rn2166:rvr29.40:cvnHewlett-Packard:ct10:cvrChassisVersion: + dmi.product.name: HP Pavilion 15 Notebook PC + dmi.product.version: 09921100410600080 + dmi.sys.vendor: Hewlett-Packard ** Attachment added: AlsaInfo.txt https://bugs.launchpad.net/bugs/1365534/+attachment/4263000/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1365534 Title: HP Pavilion (model 15-n240TX) touchpad not detected after some upgrade Status in “linux” package in Ubuntu: Incomplete Bug description: Laptop model directly from the sticker of the computer: HP Pavilion 15 Notebook PC (15-n240TX) with Ubuntu 12.04 OEM install Manufacturer of the Touchpad: HP When the symptom first appeared: After upgrade software/package upgrade as suggested by update manager --- ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: syw2174 F pulseaudio /dev/snd/pcmC1D0p: syw2174 F...m pulseaudio /dev/snd/controlC0: syw2174 F pulseaudio CurrentDesktop: Unity DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-stella-puli-precise-amd64-20130925-0 DistroRelease: Ubuntu 14.04 InstallationDate: Installed on 2013-11-28 (355 days ago) InstallationMedia: Ubuntu 12.04 Precise - Build amd64 LIVE Binary 20130925-02:34 MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=fb1255ec-12a6-4b9d-9ca9-99ce6bda901c ro i915.modeset=1 video=1366x768 ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6 RelatedPackageVersions: linux-restricted-modules-3.13.0-36-generic N/A linux-backports-modules-3.13.0-36-generic N/A linux-firmware 1.127.7 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: trusty Uname: Linux 3.13.0-36-generic x86_64 UpgradeStatus: Upgraded to trusty on 2014-10-04 (45 days ago) UserGroups: adm cdrom debian-tor dip lpadmin plugdev sambashare sudo WifiSyslog: _MarkForUpload: True dmi.bios.date: 12/12/2013 dmi.bios.vendor: Insyde dmi.bios.version: F.51 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 2166 dmi.board.vendor: Hewlett-Packard dmi.board.version: 29.40 dmi.chassis.type: 10
Re: [Kernel-packages] [Bug 1365534] Re: HP Pavilion (model 15-n240TX) touchpad not detected after some upgrade
Dear Christoper, As requested, I have execute apport-collect 1365534 in terminal. For your information while fiddling with Ubuntu Software Center on 04 Oct 2014, I have uninstalled the followings:- a) synatics-touchpad (16.3.7.72) b) oem-input-synaptics-1057412 (3-stella1) c) oem-input-synapticsled-1098063-dkms (1.0stella2) After that I discovered the touchpad is working. On Tue, Nov 18, 2014 at 9:57 AM, Christopher M. Penalver christopher.m.penal...@gmail.com wrote: chongcming, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect 1365534 ** Package changed: ubuntu = linux (Ubuntu) ** Changed in: linux (Ubuntu) Importance: Undecided = Low ** Changed in: linux (Ubuntu) Status: New = Incomplete -- You received this bug notification because you are subscribed to the bug report. https://bugs.launchpad.net/bugs/1365534 Title: HP Pavilion (model 15-n240TX) touchpad not detected after some upgrade Status in “linux” package in Ubuntu: Incomplete Bug description: Laptop model directly from the sticker of the computer: HP Pavilion 15 Notebook PC (15-n240TX) with Ubuntu 12.04 OEM install Manufacturer of the Touchpad: HP When the symptom first appeared: After upgrade software/package upgrade as suggested by update manager To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1365534/+subscriptions -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1365534 Title: HP Pavilion (model 15-n240TX) touchpad not detected after some upgrade Status in “linux” package in Ubuntu: Incomplete Bug description: Laptop model directly from the sticker of the computer: HP Pavilion 15 Notebook PC (15-n240TX) with Ubuntu 12.04 OEM install Manufacturer of the Touchpad: HP When the symptom first appeared: After upgrade software/package upgrade as suggested by update manager --- ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: syw2174 F pulseaudio /dev/snd/pcmC1D0p: syw2174 F...m pulseaudio /dev/snd/controlC0: syw2174 F pulseaudio CurrentDesktop: Unity DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-stella-puli-precise-amd64-20130925-0 DistroRelease: Ubuntu 14.04 InstallationDate: Installed on 2013-11-28 (355 days ago) InstallationMedia: Ubuntu 12.04 Precise - Build amd64 LIVE Binary 20130925-02:34 MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=fb1255ec-12a6-4b9d-9ca9-99ce6bda901c ro i915.modeset=1 video=1366x768 ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6 RelatedPackageVersions: linux-restricted-modules-3.13.0-36-generic N/A linux-backports-modules-3.13.0-36-generic N/A linux-firmware 1.127.7 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: trusty Uname: Linux 3.13.0-36-generic x86_64 UpgradeStatus: Upgraded to trusty on 2014-10-04 (45 days ago) UserGroups: adm cdrom debian-tor dip lpadmin plugdev sambashare sudo WifiSyslog: _MarkForUpload: True dmi.bios.date: 12/12/2013 dmi.bios.vendor: Insyde dmi.bios.version: F.51 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 2166 dmi.board.vendor: Hewlett-Packard dmi.board.version: 29.40 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.51:bd12/12/2013:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr09921100410600080:rvnHewlett-Packard:rn2166:rvr29.40:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion 15 Notebook PC dmi.product.version: 09921100410600080 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1365534/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1365534] Re: HP Pavilion (model 15-n240TX) touchpad not detected after some upgrade
chongcming, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1365534/comments/12 regarding this being fixed by removing packages. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find. ** Changed in: linux (Ubuntu) Status: Incomplete = Invalid -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1365534 Title: HP Pavilion (model 15-n240TX) touchpad not detected after some upgrade Status in “linux” package in Ubuntu: Invalid Bug description: Laptop model directly from the sticker of the computer: HP Pavilion 15 Notebook PC (15-n240TX) with Ubuntu 12.04 OEM install Manufacturer of the Touchpad: HP When the symptom first appeared: After upgrade software/package upgrade as suggested by update manager --- ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: syw2174 F pulseaudio /dev/snd/pcmC1D0p: syw2174 F...m pulseaudio /dev/snd/controlC0: syw2174 F pulseaudio CurrentDesktop: Unity DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-stella-puli-precise-amd64-20130925-0 DistroRelease: Ubuntu 14.04 InstallationDate: Installed on 2013-11-28 (355 days ago) InstallationMedia: Ubuntu 12.04 Precise - Build amd64 LIVE Binary 20130925-02:34 MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=fb1255ec-12a6-4b9d-9ca9-99ce6bda901c ro i915.modeset=1 video=1366x768 ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6 RelatedPackageVersions: linux-restricted-modules-3.13.0-36-generic N/A linux-backports-modules-3.13.0-36-generic N/A linux-firmware 1.127.7 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: trusty Uname: Linux 3.13.0-36-generic x86_64 UpgradeStatus: Upgraded to trusty on 2014-10-04 (45 days ago) UserGroups: adm cdrom debian-tor dip lpadmin plugdev sambashare sudo WifiSyslog: _MarkForUpload: True dmi.bios.date: 12/12/2013 dmi.bios.vendor: Insyde dmi.bios.version: F.51 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 2166 dmi.board.vendor: Hewlett-Packard dmi.board.version: 29.40 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.51:bd12/12/2013:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr09921100410600080:rvnHewlett-Packard:rn2166:rvr29.40:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion 15 Notebook PC dmi.product.version: 09921100410600080 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1365534/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1365534] Re: HP Pavilion (model 15-n240TX) touchpad not detected after some upgrade
chongcming, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect 1365534 ** Package changed: ubuntu = linux (Ubuntu) ** Changed in: linux (Ubuntu) Importance: Undecided = Low ** Changed in: linux (Ubuntu) Status: New = Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1365534 Title: HP Pavilion (model 15-n240TX) touchpad not detected after some upgrade Status in “linux” package in Ubuntu: Incomplete Bug description: Laptop model directly from the sticker of the computer: HP Pavilion 15 Notebook PC (15-n240TX) with Ubuntu 12.04 OEM install Manufacturer of the Touchpad: HP When the symptom first appeared: After upgrade software/package upgrade as suggested by update manager To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1365534/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
