[Kernel-packages] [Bug 1549515] Re: Touchpad not recognized
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1549515 Title: Touchpad not recognized Status in linux package in Ubuntu: Expired Bug description: Hello everybody, Not sure if it's the right place but I'd like to report a bug. I bought a Acer Aspire V3-372-53GG (brand new laptop released very recently by Acer), installed Ubuntu alongside Windows and the touchpad is not recognized at all. I have to use a mouse. I am using Ubuntu 15.10. Results of xinput ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ Microsoft Microsoft Basic Optical Mouse v2.0 id=9[slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Sleep Buttonid=8[slave keyboard (3)] ↳ HD WebCam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ Acer WMI hotkeysid=12 [slave keyboard (3)] Probably a Kernel issue... If anyone interested, the WIFI card is not recognized as well, but I solved that by downloading a new version of QCA6174 and remplacing the folder in /lib/firmware/ath10k/ Many thanks. --- ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pierrick 1498 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 15.10 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=f955fdb1-88b3-49e5-a718-64590cab1c01 InstallationDate: Installed on 2016-02-22 (2 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) MachineType: Acer Aspire V3-372 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-30-generic.efi.signed root=UUID=4e6150e1-dba4-4a35-a7cd-e6398b25b38f ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-30.35-generic 4.2.8-ckt3 RelatedPackageVersions: linux-restricted-modules-4.2.0-30-generic N/A linux-backports-modules-4.2.0-30-generic N/A linux-firmware1.149.3 Tags: wily UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' Uname: Linux 4.2.0-30-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/19/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.02 dmi.board.asset.tag: No Asset Tag dmi.board.name: Aspire V3-372 dmi.board.vendor: Acer dmi.board.version: V1.02 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.02 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd10/19/2015:svnAcer:pnAspireV3-372:pvrV1.02:rvnAcer:rnAspireV3-372:rvrV1.02:cvnAcer:ct10:cvrV1.02: dmi.product.name: Aspire V3-372 dmi.product.version: V1.02 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1549515/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1549515] Re: Touchpad not recognized
Wpierrick, the next step is to fully reverse commit bisect from kernel 4.2 to 4.5-rc7 in order to identify the last bad commit, followed immediately by the first good one. Once this good commit has been identified, it may be reviewed for backporting. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection#How_do_I_reverse_bisect_the_upstream_kernel.3F ? Please note, finding adjacent kernel versions is not fully commit bisecting. After the fix commit (not kernel version) has been identified, then please mark this report Status Confirmed. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs ** Tags added: kernel-fixed-upstream kernel-fixed-upstream-4.5-rc7 needs-reverse-bisect -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1549515 Title: Touchpad not recognized Status in linux package in Ubuntu: Incomplete Bug description: Hello everybody, Not sure if it's the right place but I'd like to report a bug. I bought a Acer Aspire V3-372-53GG (brand new laptop released very recently by Acer), installed Ubuntu alongside Windows and the touchpad is not recognized at all. I have to use a mouse. I am using Ubuntu 15.10. Results of xinput ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ Microsoft Microsoft Basic Optical Mouse v2.0 id=9[slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Sleep Buttonid=8[slave keyboard (3)] ↳ HD WebCam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ Acer WMI hotkeysid=12 [slave keyboard (3)] Probably a Kernel issue... If anyone interested, the WIFI card is not recognized as well, but I solved that by downloading a new version of QCA6174 and remplacing the folder in /lib/firmware/ath10k/ Many thanks. --- ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pierrick 1498 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 15.10 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=f955fdb1-88b3-49e5-a718-64590cab1c01 InstallationDate: Installed on 2016-02-22 (2 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) MachineType: Acer Aspire V3-372 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-30-generic.efi.signed root=UUID=4e6150e1-dba4-4a35-a7cd-e6398b25b38f ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-30.35-generic 4.2.8-ckt3 RelatedPackageVersions: linux-restricted-modules-4.2.0-30-generic N/A linux-backports-modules-4.2.0-30-generic N/A linux-firmware1.149.3 Tags: wily UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' Uname: Linux 4.2.0-30-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/19/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.02 dmi.board.asset.tag: No Asset Tag dmi.board.name: Aspire V3-372 dmi.board.vendor: Acer dmi.board.version: V1.02 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.02 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd10/19/2015:svnAcer:pnAspireV3-372:pvrV1.02:rvnAcer:rnAspireV3-372:rvrV1.02:cvnAcer:ct10:cvrV1.02: dmi.product.name: Aspire V3-372 dmi.product.version: V1.02 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1549515/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1549515] Re: Touchpad not recognized
I've installed the kernel "linux- image-4.5.0-040500rc7-generic_4.5.0-040500rc7.201603061830_amd64.deb". -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1549515 Title: Touchpad not recognized Status in linux package in Ubuntu: Incomplete Bug description: Hello everybody, Not sure if it's the right place but I'd like to report a bug. I bought a Acer Aspire V3-372-53GG (brand new laptop released very recently by Acer), installed Ubuntu alongside Windows and the touchpad is not recognized at all. I have to use a mouse. I am using Ubuntu 15.10. Results of xinput ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ Microsoft Microsoft Basic Optical Mouse v2.0 id=9[slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Sleep Buttonid=8[slave keyboard (3)] ↳ HD WebCam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ Acer WMI hotkeysid=12 [slave keyboard (3)] Probably a Kernel issue... If anyone interested, the WIFI card is not recognized as well, but I solved that by downloading a new version of QCA6174 and remplacing the folder in /lib/firmware/ath10k/ Many thanks. --- ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pierrick 1498 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 15.10 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=f955fdb1-88b3-49e5-a718-64590cab1c01 InstallationDate: Installed on 2016-02-22 (2 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) MachineType: Acer Aspire V3-372 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-30-generic.efi.signed root=UUID=4e6150e1-dba4-4a35-a7cd-e6398b25b38f ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-30.35-generic 4.2.8-ckt3 RelatedPackageVersions: linux-restricted-modules-4.2.0-30-generic N/A linux-backports-modules-4.2.0-30-generic N/A linux-firmware1.149.3 Tags: wily UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' Uname: Linux 4.2.0-30-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/19/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.02 dmi.board.asset.tag: No Asset Tag dmi.board.name: Aspire V3-372 dmi.board.vendor: Acer dmi.board.version: V1.02 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.02 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd10/19/2015:svnAcer:pnAspireV3-372:pvrV1.02:rvnAcer:rnAspireV3-372:rvrV1.02:cvnAcer:ct10:cvrV1.02: dmi.product.name: Aspire V3-372 dmi.product.version: V1.02 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1549515/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1549515] Re: Touchpad not recognized
Wpierrick, could you please advise which kernel precisely you are referring to? ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1549515 Title: Touchpad not recognized Status in linux package in Ubuntu: Incomplete Bug description: Hello everybody, Not sure if it's the right place but I'd like to report a bug. I bought a Acer Aspire V3-372-53GG (brand new laptop released very recently by Acer), installed Ubuntu alongside Windows and the touchpad is not recognized at all. I have to use a mouse. I am using Ubuntu 15.10. Results of xinput ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ Microsoft Microsoft Basic Optical Mouse v2.0 id=9[slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Sleep Buttonid=8[slave keyboard (3)] ↳ HD WebCam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ Acer WMI hotkeysid=12 [slave keyboard (3)] Probably a Kernel issue... If anyone interested, the WIFI card is not recognized as well, but I solved that by downloading a new version of QCA6174 and remplacing the folder in /lib/firmware/ath10k/ Many thanks. --- ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pierrick 1498 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 15.10 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=f955fdb1-88b3-49e5-a718-64590cab1c01 InstallationDate: Installed on 2016-02-22 (2 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) MachineType: Acer Aspire V3-372 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-30-generic.efi.signed root=UUID=4e6150e1-dba4-4a35-a7cd-e6398b25b38f ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-30.35-generic 4.2.8-ckt3 RelatedPackageVersions: linux-restricted-modules-4.2.0-30-generic N/A linux-backports-modules-4.2.0-30-generic N/A linux-firmware1.149.3 Tags: wily UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' Uname: Linux 4.2.0-30-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/19/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.02 dmi.board.asset.tag: No Asset Tag dmi.board.name: Aspire V3-372 dmi.board.vendor: Acer dmi.board.version: V1.02 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.02 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd10/19/2015:svnAcer:pnAspireV3-372:pvrV1.02:rvnAcer:rnAspireV3-372:rvrV1.02:cvnAcer:ct10:cvrV1.02: dmi.product.name: Aspire V3-372 dmi.product.version: V1.02 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1549515/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1549515] Re: Touchpad not recognized
Hello, I've installed the latest kernel version and it works perfectly now. Thank you very much for your help. Regards, ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1549515 Title: Touchpad not recognized Status in linux package in Ubuntu: Confirmed Bug description: Hello everybody, Not sure if it's the right place but I'd like to report a bug. I bought a Acer Aspire V3-372-53GG (brand new laptop released very recently by Acer), installed Ubuntu alongside Windows and the touchpad is not recognized at all. I have to use a mouse. I am using Ubuntu 15.10. Results of xinput ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ Microsoft Microsoft Basic Optical Mouse v2.0 id=9[slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Sleep Buttonid=8[slave keyboard (3)] ↳ HD WebCam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ Acer WMI hotkeysid=12 [slave keyboard (3)] Probably a Kernel issue... If anyone interested, the WIFI card is not recognized as well, but I solved that by downloading a new version of QCA6174 and remplacing the folder in /lib/firmware/ath10k/ Many thanks. --- ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pierrick 1498 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 15.10 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=f955fdb1-88b3-49e5-a718-64590cab1c01 InstallationDate: Installed on 2016-02-22 (2 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) MachineType: Acer Aspire V3-372 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-30-generic.efi.signed root=UUID=4e6150e1-dba4-4a35-a7cd-e6398b25b38f ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-30.35-generic 4.2.8-ckt3 RelatedPackageVersions: linux-restricted-modules-4.2.0-30-generic N/A linux-backports-modules-4.2.0-30-generic N/A linux-firmware1.149.3 Tags: wily UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' Uname: Linux 4.2.0-30-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/19/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.02 dmi.board.asset.tag: No Asset Tag dmi.board.name: Aspire V3-372 dmi.board.vendor: Acer dmi.board.version: V1.02 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.02 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd10/19/2015:svnAcer:pnAspireV3-372:pvrV1.02:rvnAcer:rnAspireV3-372:rvrV1.02:cvnAcer:ct10:cvrV1.02: dmi.product.name: Aspire V3-372 dmi.product.version: V1.02 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1549515/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1549515] Re: Touchpad not recognized
Wpierrick, thank you for reporting this and helping make Ubuntu better. In order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following: 1) The one to test is at the very top line at the top of the page (not the daily folder). 2) The release names are irrelevant. 3) The folder time stamps aren't indicative of when the kernel actually was released upstream. 4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds . If testing on your main install would be inconvenient, one may: 1) Install Ubuntu to a different partition and then test this there. 2) Backup, or clone the primary install. If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description: kernel-fixed-upstream kernel-fixed-upstream-X.Y-rcZ Where X, and Y are the first two numbers of the kernel version, and Z is the release candidate number if it exists. If the mainline kernel does not fix the issue, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-X.Y-rcZ Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream. Also, you don't need to apport-collect further unless specifically requested to do so. Once testing of the latest upstream kernel is complete, please mark this report Status Confirmed. Please let us know your results. Thank you for your understanding. ** Tags added: latest-bios-1.02 ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1549515 Title: Touchpad not recognized Status in linux package in Ubuntu: Incomplete Bug description: Hello everybody, Not sure if it's the right place but I'd like to report a bug. I bought a Acer Aspire V3-372-53GG (brand new laptop released very recently by Acer), installed Ubuntu alongside Windows and the touchpad is not recognized at all. I have to use a mouse. I am using Ubuntu 15.10. Results of xinput ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ Microsoft Microsoft Basic Optical Mouse v2.0 id=9[slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Sleep Buttonid=8[slave keyboard (3)] ↳ HD WebCam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ Acer WMI hotkeysid=12 [slave keyboard (3)] Probably a Kernel issue... If anyone interested, the WIFI card is not recognized as well, but I solved that by downloading a new version of QCA6174 and remplacing the folder in /lib/firmware/ath10k/ Many thanks. --- ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pierrick 1498 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 15.10 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=f955fdb1-88b3-49e5-a718-64590cab1c01 InstallationDate: Installed on 2016-02-22 (2 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) MachineType: Acer Aspire V3-372 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-30-generic.efi.signed root=UUID=4e6150e1-dba4-4a35-a7cd-e6398b25b38f ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-30.35-generic 4.2.8-ckt3 RelatedPackageVersions: linux-restricted-modules-4.2.0-30-generic N/A linux-backports-modules-4.2.0-30-generic N/A linux-firmware1.149.3 Tags: wily UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' Uname: Linux 4.2.0-30-generic x86_64 UpgradeStatus: No upgrade log
[Kernel-packages] [Bug 1549515] Re: Touchpad not recognized
** Changed in: linux (Ubuntu) Importance: Undecided => High -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1549515 Title: Touchpad not recognized Status in linux package in Ubuntu: Confirmed Bug description: Hello everybody, Not sure if it's the right place but I'd like to report a bug. I bought a Acer Aspire V3-372-53GG (brand new laptop released very recently by Acer), installed Ubuntu alongside Windows and the touchpad is not recognized at all. I have to use a mouse. I am using Ubuntu 15.10. Results of xinput ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ Microsoft Microsoft Basic Optical Mouse v2.0 id=9[slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Sleep Buttonid=8[slave keyboard (3)] ↳ HD WebCam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ Acer WMI hotkeysid=12 [slave keyboard (3)] Probably a Kernel issue... If anyone interested, the WIFI card is not recognized as well, but I solved that by downloading a new version of QCA6174 and remplacing the folder in /lib/firmware/ath10k/ Many thanks. --- ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pierrick 1498 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 15.10 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=f955fdb1-88b3-49e5-a718-64590cab1c01 InstallationDate: Installed on 2016-02-22 (2 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) MachineType: Acer Aspire V3-372 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-30-generic.efi.signed root=UUID=4e6150e1-dba4-4a35-a7cd-e6398b25b38f ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-30.35-generic 4.2.8-ckt3 RelatedPackageVersions: linux-restricted-modules-4.2.0-30-generic N/A linux-backports-modules-4.2.0-30-generic N/A linux-firmware1.149.3 Tags: wily UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' Uname: Linux 4.2.0-30-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/19/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.02 dmi.board.asset.tag: No Asset Tag dmi.board.name: Aspire V3-372 dmi.board.vendor: Acer dmi.board.version: V1.02 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.02 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd10/19/2015:svnAcer:pnAspireV3-372:pvrV1.02:rvnAcer:rnAspireV3-372:rvrV1.02:cvnAcer:ct10:cvrV1.02: dmi.product.name: Aspire V3-372 dmi.product.version: V1.02 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1549515/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1549515] Re: Touchpad not recognized
apport information ** Tags added: apport-collected wily ** Description changed: Hello everybody, Not sure if it's the right place but I'd like to report a bug. I bought a Acer Aspire V3-372-53GG (brand new laptop released very recently by Acer), installed Ubuntu alongside Windows and the touchpad is not recognized at all. I have to use a mouse. I am using Ubuntu 15.10. Results of xinput ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ Microsoft Microsoft Basic Optical Mouse v2.0 id=9[slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Sleep Buttonid=8[slave keyboard (3)] ↳ HD WebCam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ Acer WMI hotkeysid=12 [slave keyboard (3)] Probably a Kernel issue... If anyone interested, the WIFI card is not recognized as well, but I solved that by downloading a new version of QCA6174 and remplacing the folder in /lib/firmware/ath10k/ Many thanks. + --- + ApportVersion: 2.19.1-0ubuntu5 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: pierrick 1498 F pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 15.10 + EcryptfsInUse: Yes + HibernationDevice: RESUME=UUID=f955fdb1-88b3-49e5-a718-64590cab1c01 + InstallationDate: Installed on 2016-02-22 (2 days ago) + InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) + MachineType: Acer Aspire V3-372 + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-30-generic.efi.signed root=UUID=4e6150e1-dba4-4a35-a7cd-e6398b25b38f ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 4.2.0-30.35-generic 4.2.8-ckt3 + RelatedPackageVersions: + linux-restricted-modules-4.2.0-30-generic N/A + linux-backports-modules-4.2.0-30-generic N/A + linux-firmware1.149.3 + Tags: wily + UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' + Uname: Linux 4.2.0-30-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 10/19/2015 + dmi.bios.vendor: Insyde Corp. + dmi.bios.version: V1.02 + dmi.board.asset.tag: No Asset Tag + dmi.board.name: Aspire V3-372 + dmi.board.vendor: Acer + dmi.board.version: V1.02 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: Acer + dmi.chassis.version: V1.02 + dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd10/19/2015:svnAcer:pnAspireV3-372:pvrV1.02:rvnAcer:rnAspireV3-372:rvrV1.02:cvnAcer:ct10:cvrV1.02: + dmi.product.name: Aspire V3-372 + dmi.product.version: V1.02 + dmi.sys.vendor: Acer ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1549515/+attachment/4580646/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1549515 Title: Touchpad not recognized Status in linux package in Ubuntu: Confirmed Bug description: Hello everybody, Not sure if it's the right place but I'd like to report a bug. I bought a Acer Aspire V3-372-53GG (brand new laptop released very recently by Acer), installed Ubuntu alongside Windows and the touchpad is not recognized at all. I have to use a mouse. I am using Ubuntu 15.10. Results of xinput ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ Microsoft Microsoft Basic Optical Mouse v2.0 id=9[slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Sleep Buttonid=8[slave keyboard (3)] ↳ HD WebCam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=11 [slave keyboard (3)] ↳ Acer WMI hotkeysid=12 [slave keyboard (3)]
