Re: [Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
Yeah it does go to sleep after no use with those settings activated. It's supposed to disappear from fwupd as a result too so I expected a different error than that. But if you went really really fast I suppose that's a possibility. On Tue, Dec 26, 2017, 05:55 wdoekes <1715...@bugs.launchpad.net> wrote: > BIOS Setup: Settings -> System Configuration -> Thunderbolt(tm) Adapter > Configuration: > > [x] Enable Thunderbolt(tm) Technology Support > [ ] Enable Thunderbolt(tm) Adapter Boot Support > [ ] Enable Thunderbolt(tm) Adapter Pre-boot Modules > > (x) Security level - User Authorization > > > > I have/had no devices attached to the Thunderbolt/USB-C socket. > > But like I said, I ran the command quickly after reboot. Perhaps it > enumerated right after boot but went away after a while of disuse? > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1715146 > > Title: > Not Suspending When Lid is Closed Causing Heat Issue > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715146/+subscriptions > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Expired Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:670c Microdia Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9360 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic.efi.signed root=UUID=5a8531ee-d89d-43d9-b3d9-f720bd123822 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.10.0-33-generic N/A linux-backports-modules-4.10.0-33-generic N/A linux-firmware 1.164.1 Tags: zesty Uname: Linux 4.10.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/02/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.1.0 dmi.board.name: 05JK94 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.1.0:bd08/02/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05JK94:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715146/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
BIOS Setup: Settings -> System Configuration -> Thunderbolt(tm) Adapter Configuration: [x] Enable Thunderbolt(tm) Technology Support [ ] Enable Thunderbolt(tm) Adapter Boot Support [ ] Enable Thunderbolt(tm) Adapter Pre-boot Modules (x) Security level - User Authorization I have/had no devices attached to the Thunderbolt/USB-C socket. But like I said, I ran the command quickly after reboot. Perhaps it enumerated right after boot but went away after a while of disuse? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Expired Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:670c Microdia Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9360 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic.efi.signed root=UUID=5a8531ee-d89d-43d9-b3d9-f720bd123822 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.10.0-33-generic N/A linux-backports-modules-4.10.0-33-generic N/A linux-firmware 1.164.1 Tags: zesty Uname: Linux 4.10.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/02/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.1.0 dmi.board.name: 05JK94 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.1.0:bd08/02/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05JK94:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715146/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
Well it's good to hear the Thunderbolt update did clear things up with the initial issue. Just to probe a little more on the update process though: When you say thunderbolt enabled in setup can you be more specific which Thunderbolt options you're referring to? That first error is confusing to me because that means the controller enumerated but disappeared. Regarding the need for force power, that's expected with certain fwupd and kernel combinations if you have nothing plugged into the thunderbolt controller. The peculiar thing however is that the device enumerated to the extent that first error came up. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Expired Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:670c Microdia Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9360 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic.efi.signed root=UUID=5a8531ee-d89d-43d9-b3d9-f720bd123822 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.10.0-33-generic N/A linux-backports-modules-4.10.0-33-generic N/A linux-firmware 1.164.1 Tags: zesty Uname: Linux 4.10.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/02/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.1.0 dmi.board.name: 05JK94 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.1.0:bd08/02/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05JK94:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715146/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
Ok, rebooted and verified that Thunderbolt was enabled. Both pm-suspend and lid-closing now works as intended. Dec 25 23:35:41 walter-tretton kernel: [ 53.790125] Suspended for 135.895 seconds LGTM :okay_hand: -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Expired Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:670c Microdia Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9360 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic.efi.signed root=UUID=5a8531ee-d89d-43d9-b3d9-f720bd123822 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.10.0-33-generic N/A linux-backports-modules-4.10.0-33-generic N/A linux-firmware 1.164.1 Tags: zesty Uname: Linux 4.10.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/02/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.1.0 dmi.board.name: 05JK94 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.1.0:bd08/02/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05JK94:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715146/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
Ah.. $ gcc -I /usr/include/efivar 1.c -lsmbios_c In file included from /usr/include/smbios_c/config/get_config.h:36:0, from /usr/include/smbios_c/compat.h:27, from /usr/include/smbios_c/smi.h:22, from 1.c:22: /usr/include/smbios_c/config/compiler/gcc.h:31:7: warning: #warning "Unknown compiler version - please run the configure tests and report the results" [-Wcpp] # warning "Unknown compiler version - please run the configure tests and report the results" ^~~ $ ./a.out This application forces TBT controller to flashing mode on Dell systems Call with an argument of '1' to force flashing mode Call with an argument of '0' to return to normal mode $ ./a.out 1 failed to build buffer Failed to force device to 1 (ret -1) $ sudo ./a.out 1 Turned device to 1 $ fwupdmgr install eac3961ba9bd466f6e34d9276c27d524395d7c3c-NN1TN_NVM21.00.cab Decompressing… [- ] Restarting device… [] Okay. Let me try again. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Expired Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:670c Microdia Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9360 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic.efi.signed root=UUID=5a8531ee-d89d-43d9-b3d9-f720bd123822 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.10.0-33-generic N/A linux-backports-modules-4.10.0-33-generic N/A linux-firmware 1.164.1 Tags: zesty Uname: Linux 4.10.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/02/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.1.0 dmi.board.name: 05JK94 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.1.0:bd08/02/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05JK94:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715146/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
No, because it won't install. I tried "fwupdmgr install eac3961ba9bd466f6e34d9276c27d524395d7c3c- NN1TN_NVM21.00.cab", but I got: could not find thunderbolt device at /sys/devices/pci:00/:00:1c.0/:01:00.0/:02:00.0/:03:00.0/domain0/0-0 So I rebooted with Thunderbolt enabled. That gave me: Decompressing… [- ] could not validate firmware: Error reading from file: Input/output error. See https://github.com/hughsie/fwupd/wiki/Thunderbolt:-Validation-failed-or-unknown-device for more information. But a second call gave me the same error as before the reboot (i.e. as before re-enabling Thunderbolt). Enabling test fwupd remote through lvfs-testing.conf gave me the same results after refresh+update, so I guess I typed the right commands. Just after reboot, probably around the time of the first fwupdmgr call, I got this in the dmesg. Could be related: [ma dec 25 23:04:04 2017] pcieport :00:1c.0: AER: Corrected error received: id=00e0 [ma dec 25 23:04:04 2017] pcieport :00:1c.0: PCIe Bus Error: severity=Corrected, type=Physical Layer, id=00e0(Receiver ID) [ma dec 25 23:04:04 2017] pcieport :00:1c.0: device [8086:9d10] error status/mask=0001/2000 [ma dec 25 23:04:04 2017] pcieport :00:1c.0:[ 0] Receiver Error (First) [ma dec 25 23:04:04 2017] xhci_hcd :39:00.0: remove, state 1 [ma dec 25 23:04:04 2017] usb usb4: USB disconnect, device number 1 [ma dec 25 23:04:04 2017] xhci_hcd :39:00.0: USB bus 4 deregistered [ma dec 25 23:04:04 2017] xhci_hcd :39:00.0: xHCI host controller not responding, assume dead [ma dec 25 23:04:04 2017] xhci_hcd :39:00.0: remove, state 1 [ma dec 25 23:04:04 2017] usb usb3: USB disconnect, device number 1 [ma dec 25 23:04:04 2017] xhci_hcd :39:00.0: Host halt failed, -19 [ma dec 25 23:04:04 2017] xhci_hcd :39:00.0: Host not accessible, reset failed. [ma dec 25 23:04:04 2017] xhci_hcd :39:00.0: USB bus 3 deregistered [ma dec 25 23:04:04 2017] thunderbolt :03:00.0: stopping RX ring 0 [ma dec 25 23:04:04 2017] thunderbolt :03:00.0: disabling interrupt at register 0x38200 bit 12 (0x -> 0xefff) [ma dec 25 23:04:04 2017] thunderbolt :03:00.0: stopping TX ring 0 [ma dec 25 23:04:04 2017] thunderbolt :03:00.0: disabling interrupt at register 0x38200 bit 0 (0x -> 0xfffe) [ma dec 25 23:04:04 2017] thunderbolt :03:00.0: control channel stopped [ma dec 25 23:04:04 2017] thunderbolt :03:00.0: freeing RX ring 0 [ma dec 25 23:04:04 2017] thunderbolt :03:00.0: freeing TX ring 0 [ma dec 25 23:04:04 2017] thunderbolt :03:00.0: shutdown [ma dec 25 23:04:04 2017] pci_bus :03: busn_res: [bus 03] is released [ma dec 25 23:04:04 2017] pci_bus :04: busn_res: [bus 04-38] is released [ma dec 25 23:04:04 2017] pci_bus :39: busn_res: [bus 39] is released [ma dec 25 23:04:04 2017] pci_bus :02: busn_res: [bus 02-39] is released Although the dmesg starts about 30s earlier with a bunch of other messages (mainly pci and some thunderbolt, usb and acpi). Possibly the first call took that long. ... [ma dec 25 23:03:37 2017] thunderbolt :03:00.0: NHI initialized, starting thunderbolt ... -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Expired Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:670c Microdia Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9360 Package: linux
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
Also don't use pm-utils. It did a few over zealous actions. It's been removed from Ubuntu installs now but you may still have it from an upgrade. You should use systemctl to invoke the suspend. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Expired Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:670c Microdia Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9360 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic.efi.signed root=UUID=5a8531ee-d89d-43d9-b3d9-f720bd123822 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.10.0-33-generic N/A linux-backports-modules-4.10.0-33-generic N/A linux-firmware 1.164.1 Tags: zesty Uname: Linux 4.10.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/02/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.1.0 dmi.board.name: 05JK94 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.1.0:bd08/02/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05JK94:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715146/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
Re: [Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
There is an updated NVM for the 9360. It's posted to LVFS testing remote. You can manually download it from here. https://fwupd.org/lvfs/device/dfd51125-338f-56ff-b721-fa3bea8e534e Can you install that and see if if helps at all perhaps? On Mon, Dec 25, 2017, 13:25 wdoekes <1715...@bugs.launchpad.net> wrote: > (And indeed, no suspend, it was waking/sleeping during the entire 1.5h it > was "suspended" just now. > $ dmesg | grep 'PM.*Preparing system for sleep' | wc -l > 115) > > > Hi Mario, do you mean this? > > $ fwupdmgr get-devices > Intel AMT (unprovisioned) > DeviceID: /dev/mei > Guid: 2800f812-b7b4-2d4b-aca8-46e0ff65814c > Plugin: amt > Flags:internal|registered > Version: 11.8.50 > VersionBootloader:11.8.50 > Created: 2017-12-25 > > Unifying Receiver > DeviceID: /sys/devices/pci:00/:00:14.0/usb1/1-1 > Guid: 77d843f7-682c-57e8-8e29-584f5b4f52a1 > Guid: cc4cbfa9-bf9d-540b-b92b-172ce31013c1 > Plugin: unifying > Flags:updatable|supported|registered > DeviceVendor: Logitech > DeviceVendorId: USB:0x046D > Version: RQR24.05_B0029 > VersionBootloader:BOT03.00_B0006 > Created: 2017-12-25 > > XPS13 9360 Thunderbolt Controller > DeviceID: d203-0091-7508-22f9-f2e58a90981c > Guid: dfd51125-338f-56ff-b721-fa3bea8e534e > Plugin: thunderbolt > Flags:internal|updatable|registered > DeviceVendor: Dell > DeviceVendorId: TBT:0x00D4 > Version: 18.5 > Created: 2017-12-25 > > XPS 13 9360 System Firmware > DeviceID: UEFI-5ffdbc0d-f340-441c-a803-8439c8c0ae10-dev0 > Guid: 5ffdbc0d-f340-441c-a803-8439c8c0ae10 > Plugin: uefi > Flags: > internal|updatable|require-ac|supported|registered|needs-reboot > Version: 0.2.4.2 > VersionLowest:0.2.4.2 > Created: 2017-12-25 > > Integrated Webcam HD > DeviceID: usb:00:05 > Guid: 87c78d19-a3ed-5778-9b69-8eb701529940 > Guid: ea5dc553-c861-59a3-885c-caf80c2dea78 > Plugin: usb > Flags:registered > DeviceVendorId: USB:0x0BDA > Version: 99.24 > Created: 2017-12-25 > > USB Receiver > DeviceID: usb:00:01 > Guid: 77d843f7-682c-57e8-8e29-584f5b4f52a1 > Guid: a00c69e9-62ec-56f5-bab4-177f3424793c > Plugin: usb > Flags:registered > DeviceVendorId: USB:0x046D > Version: 36.5 > Created: 2017-12-25 > > Unknown Device > DeviceID: ro__sys_devices_pci_00__00_02_0 > Guid: a2721130-d6d5-51aa-a710-0323525ca469 > Plugin: udev > Flags:internal|registered > DeviceVendor: Intel Corporation > DeviceVendorId: PCI:0x8086 > Created: 2017-12-25 > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1715146 > > Title: > Not Suspending When Lid is Closed Causing Heat Issue > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715146/+subscriptions > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Expired Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Lin
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
(And indeed, no suspend, it was waking/sleeping during the entire 1.5h it was "suspended" just now. $ dmesg | grep 'PM.*Preparing system for sleep' | wc -l 115) Hi Mario, do you mean this? $ fwupdmgr get-devices Intel AMT (unprovisioned) DeviceID: /dev/mei Guid: 2800f812-b7b4-2d4b-aca8-46e0ff65814c Plugin: amt Flags:internal|registered Version: 11.8.50 VersionBootloader:11.8.50 Created: 2017-12-25 Unifying Receiver DeviceID: /sys/devices/pci:00/:00:14.0/usb1/1-1 Guid: 77d843f7-682c-57e8-8e29-584f5b4f52a1 Guid: cc4cbfa9-bf9d-540b-b92b-172ce31013c1 Plugin: unifying Flags:updatable|supported|registered DeviceVendor: Logitech DeviceVendorId: USB:0x046D Version: RQR24.05_B0029 VersionBootloader:BOT03.00_B0006 Created: 2017-12-25 XPS13 9360 Thunderbolt Controller DeviceID: d203-0091-7508-22f9-f2e58a90981c Guid: dfd51125-338f-56ff-b721-fa3bea8e534e Plugin: thunderbolt Flags:internal|updatable|registered DeviceVendor: Dell DeviceVendorId: TBT:0x00D4 Version: 18.5 Created: 2017-12-25 XPS 13 9360 System Firmware DeviceID: UEFI-5ffdbc0d-f340-441c-a803-8439c8c0ae10-dev0 Guid: 5ffdbc0d-f340-441c-a803-8439c8c0ae10 Plugin: uefi Flags: internal|updatable|require-ac|supported|registered|needs-reboot Version: 0.2.4.2 VersionLowest:0.2.4.2 Created: 2017-12-25 Integrated Webcam HD DeviceID: usb:00:05 Guid: 87c78d19-a3ed-5778-9b69-8eb701529940 Guid: ea5dc553-c861-59a3-885c-caf80c2dea78 Plugin: usb Flags:registered DeviceVendorId: USB:0x0BDA Version: 99.24 Created: 2017-12-25 USB Receiver DeviceID: usb:00:01 Guid: 77d843f7-682c-57e8-8e29-584f5b4f52a1 Guid: a00c69e9-62ec-56f5-bab4-177f3424793c Plugin: usb Flags:registered DeviceVendorId: USB:0x046D Version: 36.5 Created: 2017-12-25 Unknown Device DeviceID: ro__sys_devices_pci_00__00_02_0 Guid: a2721130-d6d5-51aa-a710-0323525ca469 Plugin: udev Flags:internal|registered DeviceVendor: Intel Corporation DeviceVendorId: PCI:0x8086 Created: 2017-12-25 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Expired Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:670c Microdia Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9360 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic.efi.signed root=UUID=5a8531ee-d89d-43d9-b3d9-f720bd123822 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daem
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
Since you're on artful can you please use fwupdmgr to check the version of the Thunderbolt NVM? I wonder if your thunderbolt controller is in safe mode. If so you won't be seeing a version in fwupd. Please share your fwupdmgr devices output. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Expired Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:670c Microdia Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9360 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic.efi.signed root=UUID=5a8531ee-d89d-43d9-b3d9-f720bd123822 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.10.0-33-generic N/A linux-backports-modules-4.10.0-33-generic N/A linux-firmware 1.164.1 Tags: zesty Uname: Linux 4.10.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/02/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.1.0 dmi.board.name: 05JK94 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.1.0:bd08/02/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05JK94:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715146/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
Additional info: - if I use pm-suspend, it just refuses to suspend (after 20secs wait) [ma dec 25 18:33:49 2017] PM: Preparing system for sleep (mem) ... [ma dec 25 18:33:49 2017] thunderbolt :03:00.0: Ignoring mailbox command error (-110) in icm_suspend [ma dec 25 18:33:49 2017] PM: Some devices failed to suspend, or early wake event detected [ma dec 25 18:33:49 2017] i2c i2c-7: Unbalanced pm_runtime_enable! ... [ma dec 25 18:34:10 2017] PM: Finishing wakeup. [ma dec 25 18:34:10 2017] OOM killer enabled. [ma dec 25 18:34:10 2017] Restarting tasks ... done. - if I close the lid, it does some kind of suspend with a black screen and it sometimes requires some efforts to get logged in again (ctrl-alt-del to get a login prompt again) [ma dec 25 18:36:36 2017] PM: Preparing system for sleep (mem) ... [ma dec 25 18:36:37 2017] PM: Some devices failed to suspend, or early wake event detected ... [ma dec 25 18:36:57 2017] PM: Preparing system for sleep (freeze) ... [ma dec 25 18:36:58 2017] PM: Some devices failed to suspend, or early wake event detected ... [ma dec 25 18:37:19 2017] PM: Preparing system for sleep (mem) ... [ma dec 25 18:37:20 2017] PM: Some devices failed to suspend, or early wake event detected ... [ma dec 25 18:37:41 2017] PM: Preparing system for sleep (freeze) ... [ma dec 25 18:37:42 2017] PM: Some devices failed to suspend, or early wake event detected ... During that time, logind says: Dec 25 18:36:35 walter-tretton systemd-logind[891]: Lid closed. Dec 25 18:36:35 walter-tretton systemd-logind[891]: Suspending... Dec 25 18:36:35 walter-tretton dbus[881]: [system] Rejected send message, 2 matched rules; type="error", sender=":1.5" (uid=0 pid=891 comm="/lib/systemd/systemd-logind ") interface="(unset)" member="(unset)" error name="org.freedesktop.DBus.Error.UnknownMethod" requested_reply="0" destination=":1.72" (uid=1000 pid=1466 comm="/usr/bin/gnome-shell ") Dec 25 18:37:19 walter-tretton systemd-logind[891]: Operation 'sleep' finished. Dec 25 18:37:19 walter-tretton systemd-logind[891]: Suspending... Dec 25 18:38:03 walter-tretton systemd-logind[891]: Lid opened. I'm not really satisfied that between 18:37:19 and 18:38:03 it was actually suspended. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Expired Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:670c Microdia Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9360 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic.efi.signed root=UUID=5a8531ee-d89d-43d9-b3d9-f720bd123822 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.10.0-33-generic N/A linux-backports-modules-4.10.0-33-generic N/A linux-firmware 1.164.1 Tags: zesty Uname: Linux 4.10.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/02/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.1.0 dmi.board.name: 05JK94 dmi.board.ve
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
Hi there, I upgraded to Ubuntu Artful the other day, and today I updated the Dell BIOS (using the GUI tools). Out of curiosity, I went back to check this: re-*enabling* Thunderbolt in the BIOS *still* *breaks* *suspend*. Again "Some devices failed to suspend, or early wake event detected". dmidecode: > BIOS Information > Vendor: Dell Inc. > Version: 2.4.2 > Release Date: 11/21/2017 > ... > System Information > Manufacturer: Dell Inc. > Product Name: XPS 13 9360 uname -a: > Linux walter-tretton 4.13.0-21-generic #24-Ubuntu SMP > Mon Dec 18 17:29:16 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux Cheers, Walter -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Expired Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:670c Microdia Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9360 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic.efi.signed root=UUID=5a8531ee-d89d-43d9-b3d9-f720bd123822 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.10.0-33-generic N/A linux-backports-modules-4.10.0-33-generic N/A linux-firmware 1.164.1 Tags: zesty Uname: Linux 4.10.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/02/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.1.0 dmi.board.name: 05JK94 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.1.0:bd08/02/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05JK94:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715146/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
Shawn Thornton, Do you still have this issue? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Expired Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:670c Microdia Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9360 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic.efi.signed root=UUID=5a8531ee-d89d-43d9-b3d9-f720bd123822 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.10.0-33-generic N/A linux-backports-modules-4.10.0-33-generic N/A linux-firmware 1.164.1 Tags: zesty Uname: Linux 4.10.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/02/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.1.0 dmi.board.name: 05JK94 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.1.0:bd08/02/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05JK94:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715146/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Expired Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:670c Microdia Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9360 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic.efi.signed root=UUID=5a8531ee-d89d-43d9-b3d9-f720bd123822 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.10.0-33-generic N/A linux-backports-modules-4.10.0-33-generic N/A linux-firmware 1.164.1 Tags: zesty Uname: Linux 4.10.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/02/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.1.0 dmi.board.name: 05JK94 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.1.0:bd08/02/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05JK94:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715146/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
I recall it a BIOS/firmware related issue. Please upgrade your BIOS, and check if the issue is still there (with thunderbolt enabled). -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Incomplete Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:670c Microdia Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9360 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic.efi.signed root=UUID=5a8531ee-d89d-43d9-b3d9-f720bd123822 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.10.0-33-generic N/A linux-backports-modules-4.10.0-33-generic N/A linux-firmware 1.164.1 Tags: zesty Uname: Linux 4.10.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/02/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.1.0 dmi.board.name: 05JK94 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.1.0:bd08/02/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05JK94:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715146/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
Disabling Thunderbolt support in the BIOS (F2 during boot) worked for me. Suspend works. Don't know when/if I'll need the Thunderbolt. This works for now. Thanks! Can I provide any additional info to help you debug/fix this properly? Cheers, Walter Before disabling Thunderbolt: [ 4694.667622] wlp58s0: deauthenticating from xx:xx:xx:xx:xx:xx by local choice (Reason: 3=DEAUTH_LEAVING) [ 4694.679878] IPv6: ADDRCONF(NETDEV_UP): wlp58s0: link is not ready [ 4696.418854] PM: Syncing filesystems ... done. [ 4696.426577] PM: Preparing system for sleep (mem) [ 4696.426825] Freezing user space processes ... (elapsed 0.001 seconds) done. [ 4696.428577] Freezing remaining freezable tasks ... (elapsed 0.001 seconds) done. [ 4696.429797] PM: Suspending system (mem) [ 4696.429831] Suspending console(s) (use no_console_suspend to debug) [ 4696.645611] xhci_hcd :39:00.0: WARN: xHC CMD_RUN timeout [ 4696.645628] suspend_common(): xhci_pci_suspend+0x0/0xd0 returns -110 [ 4696.645632] pci_pm_suspend(): hcd_pci_suspend+0x0/0x30 returns -110 [ 4696.645636] dpm_run_callback(): pci_pm_suspend+0x0/0x150 returns -110 [ 4696.645642] PM: Device :39:00.0 failed to suspend async: error -110 [ 4696.645836] PM: Some devices failed to suspend, or early wake event detected [ 4696.653802] PM: resume of devices complete after 7.960 msecs [ 4696.654412] PM: Finishing wakeup. [ 4696.654413] Restarting tasks ... done. [ 4696.713358] PM: Syncing filesystems ... done. [ 4696.724043] PM: Preparing system for sleep (freeze) [ 4696.724263] Freezing user space processes ... (elapsed 0.001 seconds) done. [ 4696.726226] Freezing remaining freezable tasks ... (elapsed 0.001 seconds) done. [ 4696.727480] PM: Suspending system (freeze) [ 4696.727481] Suspending console(s) (use no_console_suspend to debug) [ 4696.727681] xhci_hcd :39:00.0: WARN: xHC CMD_RUN timeout [ 4696.727685] suspend_common(): xhci_pci_suspend+0x0/0xd0 returns -110 [ 4696.727687] pci_pm_suspend(): hcd_pci_suspend+0x0/0x30 returns -110 [ 4696.727688] dpm_run_callback(): pci_pm_suspend+0x0/0x150 returns -110 [ 4696.727690] PM: Device :39:00.0 failed to suspend async: error -110 [ 4696.727901] PM: Some devices failed to suspend, or early wake event detected [ 4696.735295] PM: resume of devices complete after 7.392 msecs [ 4696.735495] PM: Finishing wakeup. After disabling Thunderbolt: [ 467.806774] wlp58s0: deauthenticating from xx:xx:xx:xx:xx:xx by local choice (Reason: 3=DEAUTH_LEAVING) [ 467.819709] IPv6: ADDRCONF(NETDEV_UP): wlp58s0: link is not ready [ 469.526719] PM: Syncing filesystems ... done. [ 469.536851] PM: Preparing system for sleep (mem) [ 469.537149] Freezing user space processes ... (elapsed 0.001 seconds) done. [ 469.538896] Freezing remaining freezable tasks ... (elapsed 0.000 seconds) done. [ 469.539665] PM: Suspending system (mem) [ 469.539701] Suspending console(s) (use no_console_suspend to debug) [ 469.759779] ACPI : EC: event blocked [ 470.973736] PM: suspend of devices complete after 1217.757 msecs [ 470.995596] PM: late suspend of devices complete after 21.855 msecs [ 470.996271] ACPI : EC: interrupt blocked [ 470.999072] xhci_hcd :00:14.0: System wakeup enabled by ACPI [ 471.035732] PM: noirq suspend of devices complete after 40.130 msecs [ 471.036567] ACPI: Preparing to enter system sleep state S3 [ 471.043286] ACPI : EC: EC stopped [ 471.043288] PM: Saving platform NVS memory [ 471.043385] Disabling non-boot CPUs ... [ 471.046076] smpboot: CPU 1 is now offline [ 471.073211] Broke affinity for irq 123 [ 471.073217] Broke affinity for irq 124 [ 471.073229] Broke affinity for irq 126 [ 471.073284] Broke affinity for irq 286 [ 471.074352] smpboot: CPU 2 is now offline [ 471.096769] Broke affinity for irq 1 [ 471.096776] Broke affinity for irq 8 [ 471.096781] Broke affinity for irq 9 [ 471.096785] Broke affinity for irq 12 [ 471.096789] Broke affinity for irq 14 [ 471.096793] Broke affinity for irq 16 [ 471.096798] Broke affinity for irq 17 [ 471.096806] Broke affinity for irq 51 [ 471.096815] Broke affinity for irq 122 [ 471.096820] Broke affinity for irq 123 [ 471.096823] Broke affinity for irq 124 [ 471.096827] Broke affinity for irq 125 [ 471.096832] Broke affinity for irq 126 [ 471.096871] Broke affinity for irq 281 [ 471.096875] Broke affinity for irq 286 [ 471.097940] smpboot: CPU 3 is now offline [ 471.111695] ACPI: Low-level resume complete [ 471.111808] ACPI : EC: EC started [ 471.111809] PM: Restoring platform NVS memory [ 471.112606] Suspended for 16.485 seconds [ 471.113987] Enabling non-boot CPUs ... [ 471.123998] x86: Booting SMP configuration: [ 471.123998] smpboot: Booting Node 0 Processor 1 APIC 0x2 [ 471.124625] cache: parent cpu1 should not be sleeping [ 471.124746] microcode: sig=0x806e9, pf=0x40, revision=0x4e [ 471.125660] CPU1 is up [ 471.136138] smpboot: Booting Node 0 Processor 2 APIC 0x1 [ 471.137181] cache: parent cpu2 should not be sleeping [ 471.
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
Do you have anything connects to the USB type-c or thunderbolt port? Can you try disable thunderbolt in the BIOS and check if this still happens? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Incomplete Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:670c Microdia Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9360 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic.efi.signed root=UUID=5a8531ee-d89d-43d9-b3d9-f720bd123822 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.10.0-33-generic N/A linux-backports-modules-4.10.0-33-generic N/A linux-firmware 1.164.1 Tags: zesty Uname: Linux 4.10.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/02/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.1.0 dmi.board.name: 05JK94 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.1.0:bd08/02/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05JK94:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715146/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
shawn@budgie:~$ dmesg [0.00] microcode: microcode updated early to revision 0x62, date = 2017-04-27 [0.00] random: get_random_bytes called from start_kernel+0x42/0x4e1 with crng_init=0 [0.00] Linux version 4.13.0-041300-generic (kernel@gloin) (gcc version 7.2.0 (Ubuntu 7.2.0-2ubuntu1)) #201709031731 SMP Sun Sep 3 21:33:09 UTC 2017 [0.00] Command line: BOOT_IMAGE=/boot/vmlinuz-4.13.0-041300-generic root=UUID=5a8531ee-d89d-43d9-b3d9-f720bd123822 ro quiet splash vt.handoff=7 [0.00] KERNEL supported cpus: [0.00] Intel GenuineIntel [0.00] AMD AuthenticAMD [0.00] Centaur CentaurHauls [0.00] x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point registers' [0.00] x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers' [0.00] x86/fpu: Supporting XSAVE feature 0x004: 'AVX registers' [0.00] x86/fpu: Supporting XSAVE feature 0x008: 'MPX bounds registers' [0.00] x86/fpu: Supporting XSAVE feature 0x010: 'MPX CSR' [0.00] x86/fpu: xstate_offset[2]: 576, xstate_sizes[2]: 256 [0.00] x86/fpu: xstate_offset[3]: 832, xstate_sizes[3]: 64 [0.00] x86/fpu: xstate_offset[4]: 896, xstate_sizes[4]: 64 [0.00] x86/fpu: Enabled xstate features 0x1f, context size is 960 bytes, using 'compacted' format. [0.00] e820: BIOS-provided physical RAM map: [0.00] BIOS-e820: [mem 0x-0x00057fff] usable [0.00] BIOS-e820: [mem 0x00058000-0x00058fff] reserved [0.00] BIOS-e820: [mem 0x00059000-0x0009dfff] usable [0.00] BIOS-e820: [mem 0x0009e000-0x000f] reserved [0.00] BIOS-e820: [mem 0x0010-0x75807fff] usable [0.00] BIOS-e820: [mem 0x75808000-0x75808fff] ACPI NVS [0.00] BIOS-e820: [mem 0x75809000-0x75809fff] reserved [0.00] BIOS-e820: [mem 0x7580a000-0x7a844fff] usable [0.00] BIOS-e820: [mem 0x7a845000-0x7abc] reserved [0.00] BIOS-e820: [mem 0x7abd-0x7ac10fff] ACPI data [0.00] BIOS-e820: [mem 0x7ac11000-0x7aef5fff] ACPI NVS [0.00] BIOS-e820: [mem 0x7aef6000-0x7b51] reserved [0.00] BIOS-e820: [mem 0x7b52-0x7b5fefff] type 20 [0.00] BIOS-e820: [mem 0x7b5ff000-0x7b5f] usable [0.00] BIOS-e820: [mem 0x7b60-0x7f7f] reserved [0.00] BIOS-e820: [mem 0xe000-0xefff] reserved [0.00] BIOS-e820: [mem 0xfe00-0xfe010fff] reserved [0.00] BIOS-e820: [mem 0xfec0-0xfec00fff] reserved [0.00] BIOS-e820: [mem 0xfee0-0xfee00fff] reserved [0.00] BIOS-e820: [mem 0xff00-0x] reserved [0.00] BIOS-e820: [mem 0x0001-0x00027e7f] usable [0.00] NX (Execute Disable) protection: active [0.00] efi: EFI v2.40 by American Megatrends [0.00] efi: ACPI=0x7abdd000 ACPI 2.0=0x7abdd000 SMBIOS=0xf SMBIOS 3.0=0xf0020 ESRT=0x7b29f118 MEMATTR=0x78220018 [0.00] random: fast init done [0.00] SMBIOS 3.0.0 present. [0.00] DMI: Dell Inc. XPS 13 9360/05JK94, BIOS 2.1.0 08/02/2017 [0.00] e820: update [mem 0x-0x0fff] usable ==> reserved [0.00] e820: remove [mem 0x000a-0x000f] usable [0.00] e820: last_pfn = 0x27e800 max_arch_pfn = 0x4 [0.00] MTRR default type: write-back [0.00] MTRR fixed ranges enabled: [0.00] 0-9 write-back [0.00] A-B uncachable [0.00] C-F write-protect [0.00] MTRR variable ranges enabled: [0.00] 0 base 008000 mask 7F8000 uncachable [0.00] 1 base 007E00 mask 7FFE00 uncachable [0.00] 2 base 007D00 mask 7FFF00 uncachable [0.00] 3 disabled [0.00] 4 disabled [0.00] 5 disabled [0.00] 6 disabled [0.00] 7 disabled [0.00] 8 disabled [0.00] 9 disabled [0.00] x86/PAT: Configuration [0-7]: WB WC UC- UC WB WC UC- WT [0.00] e820: last_pfn = 0x7b600 max_arch_pfn = 0x4 [0.00] esrt: Reserving ESRT space from 0x7b29f118 to 0x7b29f150. [0.00] Scanning 1 areas for low memory corruption [0.00] Base memory trampoline at [8e2bc0098000] 98000 size 24576 [0.00] Using GB pages for direct mapping [0.00] BRK [0x23eb23000, 0x23eb23fff] PGTABLE [0.00] BRK [0x23eb24000, 0x23eb24fff] PGTABLE [0.00] BRK [0x23eb25000, 0x23eb25fff] PGTABLE [0.00] BRK [0x23eb26000, 0x23eb26fff] PGTABLE [0.00] BRK [0x23eb27000, 0x23eb27fff] PGTABLE [0.00] BRK [0x23
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
It should. Can you provide full dmesg under v4.13? Don't use journalctl. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Incomplete Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:670c Microdia Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9360 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic.efi.signed root=UUID=5a8531ee-d89d-43d9-b3d9-f720bd123822 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.10.0-33-generic N/A linux-backports-modules-4.10.0-33-generic N/A linux-firmware 1.164.1 Tags: zesty Uname: Linux 4.10.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/02/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.1.0 dmi.board.name: 05JK94 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.1.0:bd08/02/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05JK94:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715146/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
Will it not load by default? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Incomplete Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:670c Microdia Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9360 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic.efi.signed root=UUID=5a8531ee-d89d-43d9-b3d9-f720bd123822 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.10.0-33-generic N/A linux-backports-modules-4.10.0-33-generic N/A linux-firmware 1.164.1 Tags: zesty Uname: Linux 4.10.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/02/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.1.0 dmi.board.name: 05JK94 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.1.0:bd08/02/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05JK94:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715146/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
Did you reboot into the v4.13 kernel before suspend? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Incomplete Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:670c Microdia Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9360 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic.efi.signed root=UUID=5a8531ee-d89d-43d9-b3d9-f720bd123822 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.10.0-33-generic N/A linux-backports-modules-4.10.0-33-generic N/A linux-firmware 1.164.1 Tags: zesty Uname: Linux 4.10.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/02/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.1.0 dmi.board.name: 05JK94 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.1.0:bd08/02/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05JK94:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715146/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
Also, the log file. Sorry for all the posts. ** Attachment added: "log.on.suspend" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715146/+attachment/4946659/+files/log.on.suspend -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Incomplete Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:670c Microdia Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9360 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic.efi.signed root=UUID=5a8531ee-d89d-43d9-b3d9-f720bd123822 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.10.0-33-generic N/A linux-backports-modules-4.10.0-33-generic N/A linux-firmware 1.164.1 Tags: zesty Uname: Linux 4.10.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/02/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.1.0 dmi.board.name: 05JK94 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.1.0:bd08/02/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05JK94:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715146/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
I installed the kernel and clicked suspend on the taskbar at the top. Then did "journalctl" and shift+g. Sep 08 14:13:50 budgie gsd-sharing[1527]: Failed to StopUnit service: GDBus.Error:org.freedesktop.systemd1.NoSuchUnit: Unit rygel.service not Sep 08 14:13:50 budgie gsd-sharing[1527]: Failed to StopUnit service: GDBus.Error:org.freedesktop.systemd1.NoSuchUnit: Unit vino-server.servic Sep 08 14:13:50 budgie systemd-resolved[941]: Switching to DNS server 130.85.1.23 for interface wlp58s0. Sep 08 14:13:50 budgie dbus[729]: [system] Successfully activated service 'org.freedesktop.nm_dispatcher' Sep 08 14:13:50 budgie systemd[1]: Started Network Manager Script Dispatcher Service. Sep 08 14:13:50 budgie nm-dispatcher[3239]: req:1 'connectivity-change': new request (2 scripts) Sep 08 14:13:50 budgie nm-dispatcher[3239]: req:1 'connectivity-change': start running ordered scripts... Sep 08 14:13:50 budgie nm-dispatcher[3239]: req:2 'up' [wlp58s0]: new request (2 scripts) Sep 08 14:13:50 budgie whoopsie[1084]: [14:13:50] The default IPv4 route is: /org/freedesktop/NetworkManager/ActiveConnection/1 Sep 08 14:13:50 budgie nm-dispatcher[3239]: req:2 'up' [wlp58s0]: start running ordered scripts... Sep 08 14:13:50 budgie whoopsie[1084]: [14:13:50] Not a paid data plan: /org/freedesktop/NetworkManager/ActiveConnection/1 Sep 08 14:13:50 budgie whoopsie[1084]: [14:13:50] Found usable connection: /org/freedesktop/NetworkManager/ActiveConnection/1 Sep 08 14:13:50 budgie whoopsie[1084]: [14:13:50] online Sep 08 14:13:51 budgie dbus-daemon[1333]: Activating service name='com.gexperts.Terminix' Sep 08 14:13:51 budgie dbus-daemon[1333]: Successfully activated service 'com.gexperts.Terminix' Sep 08 14:13:51 budgie terminix[3275]: ../../../../gobject/gsignal.c:2523: signal 'notification-received' is invalid for instance '0x55b31b050 Sep 08 14:13:52 budgie avahi-daemon[723]: Joining mDNS multicast group on interface wlp58s0.IPv6 with address fe80::f50a:cc1e:f4f1:12cc. Sep 08 14:13:52 budgie avahi-daemon[723]: New relevant interface wlp58s0.IPv6 for mDNS. Sep 08 14:13:52 budgie avahi-daemon[723]: Registering new address record for fe80::f50a:cc1e:f4f1:12cc on wlp58s0.*. ~ ~ ~ ~ ~ ~ lines 1974-1996/1996 (END) Sep 08 14:13:50 budgie NetworkManager[736]: [1504894430.5641] manager: NetworkManager state is now CONNECTED_GLOBAL Sep 08 14:13:50 budgie NetworkManager[736]: [1504894430.5647] policy: set 'UMBC Visitor' (wlp58s0) as default for IPv4 routing and DNS Sep 08 14:13:50 budgie NetworkManager[736]: [1504894430.5667] device (wlp58s0): Activation: successful, device activated. Sep 08 14:13:50 budgie systemd[1]: Starting Network Manager Script Dispatcher Service... Sep 08 14:13:50 budgie gsd-sharing[1527]: Failed to StopUnit service: GDBus.Error:org.freedesktop.systemd1.NoSuchUnit: Unit rygel.service not l Sep 08 14:13:50 budgie gsd-sharing[1527]: Failed to StopUnit service: GDBus.Error:org.freedesktop.systemd1.NoSuchUnit: Unit vino-server.service Sep 08 14:13:50 budgie systemd-resolved[941]: Switching to DNS server 130.85.1.23 for interface wlp58s0. Sep 08 14:13:50 budgie dbus[729]: [system] Successfully activated service 'org.freedesktop.nm_dispatcher' Sep 08 14:13:50 budgie systemd[1]: Started Network Manager Script Dispatcher Service. Sep 08 14:13:50 budgie nm-dispatcher[3239]: req:1 'connectivity-change': new request (2 scripts) Sep 08 14:13:50 budgie nm-dispatcher[3239]: req:1 'connectivity-change': start running ordered scripts... Sep 08 14:13:50 budgie nm-dispatcher[3239]: req:2 'up' [wlp58s0]: new request (2 scripts) Sep 08 14:13:50 budgie whoopsie[1084]: [14:13:50] The default IPv4 route is: /org/freedesktop/NetworkManager/ActiveConnection/1 Sep 08 14:13:50 budgie nm-dispatcher[3239]: req:2 'up' [wlp58s0]: start running ordered scripts... Sep 08 14:13:50 budgie whoopsie[1084]: [14:13:50] Not a paid data plan: /org/freedesktop/NetworkManager/ActiveConnection/1 Sep 08 14:13:50 budgie whoopsie[1084]: [14:13:50] Found usable connection: /org/freedesktop/NetworkManager/ActiveConnection/1 Sep 08 14:13:50 budgie whoopsie[1084]: [14:13:50] online Sep 08 14:13:51 budgie dbus-daemon[1333]: Activating service name='com.gexperts.Terminix' Sep 08 14:13:51 budgie dbus-daemon[1333]: Successfully activated service 'com.gexperts.Terminix' Sep 08 14:13:51 budgie terminix[3275]: ../../../../gobject/gsignal.c:2523: signal 'notification-received' is invalid for instance '0x55b31b050a Sep 08 14:13:52 budgie avahi-daemon[723]: Joining mDNS multicast group on interface wlp58s0.IPv6 with address fe80::f50a:cc1e:f4f1:12cc. Sep 08 14:13:52 budgie avahi-daemon[723]: New relevant interface wlp58s0.IPv6 for mDNS. Sep 08 14:13:52 budgie avahi-daemon[723]: Registering new address record for fe80::f50a:cc1e:f4f1:12cc on wlp58s0.*. ~ ~ ~ ~ ~ ~ lines 1974-1996/1996 (END) Sep 08 14:13:50 budgie NetworkManager[736]: [1504894430.5641] manager: NetworkManager state is now CONNECTED_GLOBAL Sep 08 14:13:50 budgie
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
I do not have anything plugged into the USB type-c port. I will try that kernel out and report back. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Incomplete Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:670c Microdia Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9360 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic.efi.signed root=UUID=5a8531ee-d89d-43d9-b3d9-f720bd123822 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.10.0-33-generic N/A linux-backports-modules-4.10.0-33-generic N/A linux-firmware 1.164.1 Tags: zesty Uname: Linux 4.10.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/02/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.1.0 dmi.board.name: 05JK94 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.1.0:bd08/02/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05JK94:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715146/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
shawn@budgie:~/Downloads$ sudo dpkg -i linux-image-4.13.0-041300-generic_4.13.0-041300.201709031731_amd64.deb [sudo] password for shawn: Selecting previously unselected package linux-image-4.13.0-041300-generic. (Reading database ... 258306 files and directories currently installed.) Preparing to unpack linux-image-4.13.0-041300-generic_4.13.0-041300.201709031731_amd64.deb ... Examining /etc/kernel/preinst.d/ run-parts: executing /etc/kernel/preinst.d/intel-microcode 4.13.0-041300-generic /boot/vmlinuz-4.13.0-041300-generic Done. Unpacking linux-image-4.13.0-041300-generic (4.13.0-041300.201709031731) ... Setting up linux-image-4.13.0-041300-generic (4.13.0-041300.201709031731) ... Running depmod. update-initramfs: deferring update (hook will be called later) Examining /etc/kernel/postinst.d. run-parts: executing /etc/kernel/postinst.d/apt-auto-removal 4.13.0-041300-generic /boot/vmlinuz-4.13.0-041300-generic run-parts: executing /etc/kernel/postinst.d/initramfs-tools 4.13.0-041300-generic /boot/vmlinuz-4.13.0-041300-generic update-initramfs: Generating /boot/initrd.img-4.13.0-041300-generic W: Possible missing firmware /lib/firmware/i915/kbl_huc_ver02_00_1810.bin for module i915 W: Possible missing firmware /lib/firmware/i915/bxt_huc_ver01_07_1398.bin for module i915 W: Possible missing firmware /lib/firmware/i915/skl_huc_ver01_07_1398.bin for module i915 run-parts: executing /etc/kernel/postinst.d/pm-utils 4.13.0-041300-generic /boot/vmlinuz-4.13.0-041300-generic run-parts: executing /etc/kernel/postinst.d/unattended-upgrades 4.13.0-041300-generic /boot/vmlinuz-4.13.0-041300-generic run-parts: executing /etc/kernel/postinst.d/update-notifier 4.13.0-041300-generic /boot/vmlinuz-4.13.0-041300-generic run-parts: executing /etc/kernel/postinst.d/zz-update-grub 4.13.0-041300-generic /boot/vmlinuz-4.13.0-041300-generic Generating grub configuration file ... Found linux image: /boot/vmlinuz-4.13.0-041300-generic Found initrd image: /boot/initrd.img-4.13.0-041300-generic Found linux image: /boot/vmlinuz-4.10.0-33-generic Found initrd image: /boot/initrd.img-4.10.0-33-generic Found linux image: /boot/vmlinuz-4.10.0-19-generic Found initrd image: /boot/initrd.img-4.10.0-19-generic Found Windows Boot Manager on /dev/nvme0n1p1@/EFI/Microsoft/Boot/bootmgfw.efi Adding boot menu entry for EFI firmware configuration done shawn@budgie:~/Downloads$ Will report back.. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Incomplete Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:670c Microdia Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9360 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic.efi.signed root=UUID=5a8531ee-d89d-43d9-b3d9-f720bd123822 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.10.0-33-generic N/A linux-backports-modules-4.10.0-33-generic N/A linux-firmware 1.164.1 Tags: zesty Uname: Linux 4.10.0-33-generic x86_64 UpgradeStatus: No upgrade log present (pr
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
Do you have anything plugged in the USB type-c port? Also, please try latest mainline kernel [1]. [1] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.13/linux- image-4.13.0-041300-generic_4.13.0-041300.201709031731_amd64.deb -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Incomplete Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:670c Microdia Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9360 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic.efi.signed root=UUID=5a8531ee-d89d-43d9-b3d9-f720bd123822 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.10.0-33-generic N/A linux-backports-modules-4.10.0-33-generic N/A linux-firmware 1.164.1 Tags: zesty Uname: Linux 4.10.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/02/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.1.0 dmi.board.name: 05JK94 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.1.0:bd08/02/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05JK94:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715146/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
journalctl and shift g, as well. Sep 08 13:10:14 budgie avahi-daemon[715]: New relevant interface wlp58s0.IPv6 for mDNS. Sep 08 13:10:14 budgie avahi-daemon[715]: Registering new address record for fe80::f50a:cc1e:f4f1:12cc on wlp58s0.*. Sep 08 13:10:22 budgie systemd-logind[719]: Lid opened. Sep 08 13:10:22 budgie budgie-plank.desktop[1747]: [0908/131022.671860:ERROR:ticl-message-validator.cc(212)] registration_digest Sep 08 13:10:22 budgie budgie-plank.desktop[1747]: [0908/131022.671892:ERROR:ticl-message-validator.cc(319)] field registration_ Sep 08 13:10:22 budgie budgie-plank.desktop[1747]: [0908/131022.671908:ERROR:ticl-message-validator.cc(361)] field header failed Sep 08 13:10:22 budgie budgie-plank.desktop[1747]: [0908/131022.671922:ERROR:protocol-handler.cc(145)] Received invalid message: Sep 08 13:10:23 budgie systemd[1]: Reloading. Sep 08 13:10:25 budgie gnome-screensaver-dialog[19008]: gkr-pam: unlocked login keyring Sep 08 13:10:29 budgie dbus-daemon[1327]: Activating service name='com.gexperts.Terminix' Sep 08 13:10:29 budgie dbus-daemon[1327]: Successfully activated service 'com.gexperts.Terminix' Sep 08 13:10:29 budgie terminix[21453]: ../../../../gobject/gsignal.c:2523: signal 'notification-received' is invalid for instan Sep 08 13:10:31 budgie kernel: pcieport :02:00.0: Refused to change power state, currently in D3 Sep 08 13:10:33 budgie systemd[1]: Reloading. Sep 08 13:10:34 budgie terminix[21453]: Allocating size to GtkScrollbar 0x55ad36983880 without calling gtk_widget_get_preferred_ Sep 08 13:10:34 budgie terminix[21453]: Allocating size to GtkScrollbar 0x55ad36983880 without calling gtk_widget_get_preferred_ Sep 08 13:11:28 budgie terminix[21453]: Allocating size to GtkScrollbar 0x55ad36983880 without calling gtk_widget_get_preferred_ Sep 08 13:11:29 budgie terminix[21453]: Allocating size to GtkScrollbar 0x55ad36983880 without calling gtk_widget_get_preferred_ Sep 08 13:11:34 budgie terminix[21453]: Allocating size to GtkScrollbar 0x55ad36983880 without calling gtk_widget_get_preferred_ Sep 08 13:11:35 budgie terminix[21453]: Allocating size to GtkScrollbar 0x55ad36983880 without calling gtk_widget_get_preferred_ Sep 08 13:11:35 budgie terminix[21453]: Allocating size to GtkScrollbar 0x55ad36983880 without calling gtk_widget_get_preferred_ Sep 08 13:11:35 budgie terminix[21453]: Allocating size to GtkScrollbar 0x55ad36983880 without calling gtk_widget_get_preferred_ Sep 08 13:11:35 budgie terminix[21453]: Allocating size to GtkScrollbar 0x55ad36983880 without calling gtk_widget_get_preferred_ Sep 08 13:11:35 budgie terminix[21453]: Allocating size to GtkScrollbar 0x55ad36983880 without calling gtk_widget_get_preferred_ lines 28081-28110/28110 (END) Sep 08 13:10:13 budgie gsd-sharing[1473]: Failed to StopUnit service: GDBus.Error:org.freedesktop.systemd1.NoSuchUnit: Unit vino-serve Sep 08 13:10:13 budgie whoopsie[1020]: [13:10:13] Not a paid data plan: /org/freedesktop/NetworkManager/ActiveConnection/126 Sep 08 13:10:13 budgie whoopsie[1020]: [13:10:13] Found usable connection: /org/freedesktop/NetworkManager/ActiveConnection/126 Sep 08 13:10:13 budgie whoopsie[1020]: [13:10:13] online Sep 08 13:10:13 budgie systemd-resolved[948]: Switching to DNS server 130.85.1.23 for interface wlp58s0. Sep 08 13:10:14 budgie avahi-daemon[715]: Joining mDNS multicast group on interface wlp58s0.IPv6 with address fe80::f50a:cc1e:f4f1:12c Sep 08 13:10:14 budgie avahi-daemon[715]: New relevant interface wlp58s0.IPv6 for mDNS. Sep 08 13:10:14 budgie avahi-daemon[715]: Registering new address record for fe80::f50a:cc1e:f4f1:12cc on wlp58s0.*. Sep 08 13:10:22 budgie systemd-logind[719]: Lid opened. Sep 08 13:10:22 budgie budgie-plank.desktop[1747]: [0908/131022.671860:ERROR:ticl-message-validator.cc(212)] registration_digest must Sep 08 13:10:22 budgie budgie-plank.desktop[1747]: [0908/131022.671892:ERROR:ticl-message-validator.cc(319)] field registration_summar Sep 08 13:10:22 budgie budgie-plank.desktop[1747]: [0908/131022.671908:ERROR:ticl-message-validator.cc(361)] field header failed valid Sep 08 13:10:22 budgie budgie-plank.desktop[1747]: [0908/131022.671922:ERROR:protocol-handler.cc(145)] Received invalid message: { hea Sep 08 13:10:23 budgie systemd[1]: Reloading. Sep 08 13:10:25 budgie gnome-screensaver-dialog[19008]: gkr-pam: unlocked login keyring Sep 08 13:10:29 budgie dbus-daemon[1327]: Activating service name='com.gexperts.Terminix' Sep 08 13:10:29 budgie dbus-daemon[1327]: Successfully activated service 'com.gexperts.Terminix' Sep 08 13:10:29 budgie terminix[21453]: ../../../../gobject/gsignal.c:2523: signal 'notification-received' is invalid for instance '0x Sep 08 13:10:31 budgie kernel: pcieport :02:00.0: Refused to change power state, currently in D3 Sep 08 13:10:33 budgie systemd[1]: Reloading. Sep 08 13:10:34 budgie terminix[21453]: Allocating size to GtkScrollbar 0x55ad36983880 without calling gtk_widget_get_preferred_width/ Sep
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
shawn@budgie:~$ lspci 00:00.0 Host bridge: Intel Corporation Device 5904 (rev 02) 00:02.0 VGA compatible controller: Intel Corporation Device 5916 (rev 02) 00:04.0 Signal processing controller: Intel Corporation Skylake Processor Thermal Subsystem (rev 02) 00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21) 00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21) 00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #0 (rev 21) 00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #1 (rev 21) 00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21) 00:1c.0 PCI bridge: Intel Corporation Device 9d10 (rev f1) 00:1c.4 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #5 (rev f1) 00:1c.5 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #6 (rev f1) 00:1d.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #9 (rev f1) 00:1f.0 ISA bridge: Intel Corporation Device 9d58 (rev 21) 00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21) 00:1f.3 Audio device: Intel Corporation Device 9d71 (rev 21) 00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21) 01:00.0 PCI bridge: Intel Corporation DSL6340 Thunderbolt 3 Bridge [Alpine Ridge 2C 2015] (rev ff) 02:00.0 PCI bridge: Intel Corporation DSL6340 Thunderbolt 3 Bridge [Alpine Ridge 2C 2015] (rev ff) 02:01.0 PCI bridge: Intel Corporation DSL6340 Thunderbolt 3 Bridge [Alpine Ridge 2C 2015] (rev ff) 02:02.0 PCI bridge: Intel Corporation DSL6340 Thunderbolt 3 Bridge [Alpine Ridge 2C 2015] (rev ff) 03:00.0 System peripheral: Intel Corporation DSL6340 Thunderbolt 3 NHI [Alpine Ridge 2C 2015] (rev ff) 39:00.0 USB controller: Intel Corporation DSL6340 USB 3.1 Controller [Alpine Ridge] (rev ff) 3a:00.0 Network controller: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter (rev 32) 3b:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader (rev 01) 3c:00.0 Non-Volatile memory controller: Device 1c5c:1283 shawn@budgie:~$ ^C shawn@budgie:~$ -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Incomplete Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:670c Microdia Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9360 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic.efi.signed root=UUID=5a8531ee-d89d-43d9-b3d9-f720bd123822 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.10.0-33-generic N/A linux-backports-modules-4.10.0-33-generic N/A linux-firmware 1.164.1 Tags: zesty Uname: Linux 4.10.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/02/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.1.0 dmi.board.name:
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
Please attach `lspci` after failed suspend. I guess :39:00.0 is a TB controller. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Incomplete Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:670c Microdia Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9360 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic.efi.signed root=UUID=5a8531ee-d89d-43d9-b3d9-f720bd123822 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.10.0-33-generic N/A linux-backports-modules-4.10.0-33-generic N/A linux-firmware 1.164.1 Tags: zesty Uname: Linux 4.10.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/02/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.1.0 dmi.board.name: 05JK94 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.1.0:bd08/02/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05JK94:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715146/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
Sep 8 11:37:12 budgie NetworkManager[746]: [1504885032.6272] dhcp4 (wlp58s0): domain name 'umbc.edu' Sep 8 11:37:12 budgie NetworkManager[746]: [1504885032.6273] dhcp4 (wlp58s0): wins '130.85.11.19' Sep 8 11:37:12 budgie NetworkManager[746]: [1504885032.6273] dhcp4 (wlp58s0): wins '130.85.11.30' Sep 8 11:37:12 budgie avahi-daemon[715]: Joining mDNS multicast group on interface wlp58s0.IPv4 with address 10.200.154.116. Sep 8 11:37:12 budgie NetworkManager[746]: [1504885032.6273] dhcp4 (wlp58s0): wins '130.85.11.7' Sep 8 11:37:12 budgie avahi-daemon[715]: New relevant interface wlp58s0.IPv4 for mDNS. Sep 8 11:37:12 budgie NetworkManager[746]: [1504885032.6273] dhcp4 (wlp58s0): state changed unknown -> bound Sep 8 11:37:12 budgie avahi-daemon[715]: Registering new address record for 10.200.154.116 on wlp58s0.IPv4. Sep 8 11:37:12 budgie NetworkManager[746]: [1504885032.6344] device (wlp58s0): state change: ip-config -> ip-check (reason 'none') [70 80 0] Sep 8 11:37:12 budgie NetworkManager[746]: [1504885032.6354] device (wlp58s0): state change: ip-check -> secondaries (reason 'none') [80 90 0] Sep 8 11:37:12 budgie NetworkManager[746]: [1504885032.6389] device (wlp58s0): state change: secondaries -> activated (reason 'none') [90 100 0] Sep 8 11:37:12 budgie NetworkManager[746]: [1504885032.6427] manager: NetworkManager state is now CONNECTED_LOCAL Sep 8 11:37:12 budgie dhclient[13776]: bound to 10.200.154.116 -- renewal in 1755 seconds. Sep 8 11:37:12 budgie kernel: [ 4546.263489] wlp58s0: Limiting TX power to 17 (17 - 0) dBm as advertised by 64:a0:e7:ff:45:cf Sep 8 11:37:12 budgie nm-dispatcher: req:295 'connectivity-change': new request (2 scripts) Sep 8 11:37:12 budgie nm-dispatcher: req:295 'connectivity-change': start running ordered scripts... Sep 8 11:37:12 budgie NetworkManager[746]: [1504885032.6510] manager: NetworkManager state is now CONNECTED_GLOBAL Sep 8 11:37:12 budgie NetworkManager[746]: [1504885032.6513] policy: set 'UMBC Visitor' (wlp58s0) as default for IPv4 routing and DNS Sep 8 11:37:12 budgie NetworkManager[746]: [1504885032.6520] device (wlp58s0): Activation: successful, device activated. Sep 8 11:37:12 budgie nm-dispatcher: req:296 'up' [wlp58s0]: new request (2 scripts) Sep 8 11:37:12 budgie nm-dispatcher: req:296 'up' [wlp58s0]: start running ordered scripts... Sep 8 11:37:12 budgie gsd-sharing[1473]: Failed to StopUnit service: GDBus.Error:org.freedesktop.systemd1.NoSuchUnit: Unit rygel.service not loaded. Sep 8 11:37:12 budgie whoopsie[1020]: [11:37:12] The default IPv4 route is: /org/freedesktop/NetworkManager/ActiveConnection/113 Sep 8 11:37:12 budgie gsd-sharing[1473]: Failed to StopUnit service: GDBus.Error:org.freedesktop.systemd1.NoSuchUnit: Unit vino-server.service not loaded. Sep 8 11:37:12 budgie whoopsie[1020]: [11:37:12] Not a paid data plan: /org/freedesktop/NetworkManager/ActiveConnection/113 Sep 8 11:37:12 budgie whoopsie[1020]: [11:37:12] Found usable connection: /org/freedesktop/NetworkManager/ActiveConnection/113 Sep 8 11:37:12 budgie whoopsie[1020]: [11:37:12] online Sep 8 11:37:12 budgie systemd-resolved[948]: Switching to DNS server 130.85.1.23 for interface wlp58s0. Sep 8 11:37:13 budgie avahi-daemon[715]: Joining mDNS multicast group on interface wlp58s0.IPv6 with address fe80::f50a:cc1e:f4f1:12cc. Sep 8 11:37:13 budgie avahi-daemon[715]: New relevant interface wlp58s0.IPv6 for mDNS. Sep 8 11:37:13 budgie avahi-daemon[715]: Registering new address record for fe80::f50a:cc1e:f4f1:12cc on wlp58s0.*. Sep 8 11:37:22 budgie systemd[1]: Reloading. Sep 8 11:37:32 budgie NetworkManager[746]: [1504885052.2047] manager: sleep requested (sleeping: no enabled: yes) Sep 8 11:37:32 budgie NetworkManager[746]: [1504885052.2048] manager: sleeping... Sep 8 11:37:32 budgie NetworkManager[746]: [1504885052.2050] manager: NetworkManager state is now ASLEEP Sep 8 11:37:32 budgie NetworkManager[746]: [1504885052.2063] device (wlp58s0): state change: activated -> deactivating (reason 'sleeping') [100 110 37] Sep 8 11:37:32 budgie whoopsie[1020]: [11:37:32] offline Sep 8 11:37:32 budgie nm-dispatcher: req:297 'connectivity-change': new request (2 scripts) Sep 8 11:37:32 budgie NetworkManager[746]: [1504885052.2187] device (wlp58s0): state change: deactivating -> disconnected (reason 'sleeping') [110 30 37] Sep 8 11:37:32 budgie avahi-daemon[715]: Withdrawing address record for fe80::f50a:cc1e:f4f1:12cc on wlp58s0. Sep 8 11:37:32 budgie avahi-daemon[715]: Leaving mDNS multicast group on interface wlp58s0.IPv6 with address fe80::f50a:cc1e:f4f1:12cc. Sep 8 11:37:32 budgie avahi-daemon[715]: Interface wlp58s0.IPv6 no longer relevant for mDNS. Sep 8 11:37:32 budgie NetworkManager[746]: [1504885052.2546] dhcp4 (wlp58s0): canceled DHCP transaction, DHCP client pid 13776 Sep 8 11:37:32 budgie NetworkManager[746]: [1504885052.2547] dhcp4 (wlp58s0): state chang
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
This is still an issue. Not suspending. Please assist. ** Attachment added: "Screenshot from 2017-09-08 12-10-01.png" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715146/+attachment/4946602/+files/Screenshot%20from%202017-09-08%2012-10-01.png -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Incomplete Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:670c Microdia Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9360 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic.efi.signed root=UUID=5a8531ee-d89d-43d9-b3d9-f720bd123822 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.10.0-33-generic N/A linux-backports-modules-4.10.0-33-generic N/A linux-firmware 1.164.1 Tags: zesty Uname: Linux 4.10.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/02/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.1.0 dmi.board.name: 05JK94 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.1.0:bd08/02/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05JK94:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715146/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
apport information ** Tags added: apport-collected zesty ** Description changed: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend - when I close the lid now it gives me a password to login when I open the - lid, but I am not sure if it is sleeping properly. Please assist, as I - do not want my laptop battery damaged by this heat again. + when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. + --- + ApportVersion: 2.20.4-0ubuntu4.5 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: shawn 1786 F pulseaudio + DistroRelease: Ubuntu 17.04 + InstallationDate: Installed on 2017-09-04 (1 days ago) + InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 003: ID 0c45:670c Microdia + Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: Dell Inc. XPS 13 9360 + Package: linux (not installed) + ProcEnviron: + LANGUAGE=en_US + TERM=xterm-256color + PATH=(custom, no user) + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic.efi.signed root=UUID=5a8531ee-d89d-43d9-b3d9-f720bd123822 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 + PulseList: + Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied + No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: + linux-restricted-modules-4.10.0-33-generic N/A + linux-backports-modules-4.10.0-33-generic N/A + linux-firmware 1.164.1 + Tags: zesty + Uname: Linux 4.10.0-33-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: + + _MarkForUpload: True + dmi.bios.date: 08/02/2017 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 2.1.0 + dmi.board.name: 05JK94 + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 9 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr2.1.0:bd08/02/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05JK94:rvrA00:cvnDellInc.:ct9:cvr: + dmi.product.name: XPS 13 9360 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1715146/+attachment/4944731/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Incomplete Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: shawn 1786 F pulseaudio DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-09-04 (1 days ago) InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:670c Microdia Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9360 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256colo
[Kernel-packages] [Bug 1715146] Re: Not Suspending When Lid is Closed Causing Heat Issue
** Also affects: linux (Ubuntu) Importance: Undecided Status: New ** No longer affects: ubuntubudgie -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1715146 Title: Not Suspending When Lid is Closed Causing Heat Issue Status in linux package in Ubuntu: Incomplete Bug description: I installed Ubuntu Budgie 17.04 64-bit. I installed the operating system and then when booted, I apt-get update and apt-get upgrade. I went to the coffee shop and used the system for a while. When I came home I left my laptop Dell XPS 9360 in its leather case and inside my laptop bag. I left to do some errands and came back to a really hot laptop and case. The system had not gone to sleep when I closed the lid and the computer was very hot. I have attached a copy of the log files. I then: sudo vi /etc/systemd/logind.conf Changed: HandleLidSwitchDocked=suspend when I close the lid now it gives me a password to login when I open the lid, but I am not sure if it is sleeping properly. Please assist, as I do not want my laptop battery damaged by this heat again. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715146/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp