[Kernel-packages] [Bug 1774793] Re: touchpad not detected

2018-06-04 Thread hussam
Thank you Joseph for your help, I'm going to start with the mailing
list.

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https://bugs.launchpad.net/bugs/1774793

Title:
  touchpad not detected

Status in linux package in Ubuntu:
  Triaged

Bug description:
  I'm unable to get the name of the touchpad on system. And, I'm unable to copy 
text as well to support investigation on this bug-report. The following 
bug-report was the closest to my issue. However, I tried to use the patched 
kernel (mainline 4.17.0-1-generic) but it didn't fix my problem.
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244

  I tried updating the GRUB_CMDLINE_LINUX_DEFAULT wit i8042.reset and
  i8042.nomux, but it didn't work as well.

  I'm using Ubuntu 18.08 LTS on a tablet PC that came preloaded with windows 
10. The device is called Cherry ZE55L, it's very close to Chuwi products.
  --- 
  ApportVersion: 2.20.9-0ubuntu7.1
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-30 (2 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  Package: ubuntu-release-upgrader (not installed)
  ProcVersionSignature: Ubuntu 4.17.0-1.2~lp1728244-generic 4.17.0-rc6
  Tags:  bionic dist-upgrade
  Uname: Linux 4.17.0-1-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  --- 
  ApportVersion: 2.20.9-0ubuntu7.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  hussam 1675 F pulseaudio
   /dev/snd/controlC1:  hussam 1675 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-30 (3 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  MachineType: Cherry ZE55
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.17.0-1-generic 
root=UUID=162571f7-a7f2-4cd6-b090-0f4453300b7b ro quiet splash i8042.reset 
i8042.nomux i8042.nopnp i8042.noloop vt.handoff=1
  ProcVersionSignature: Ubuntu 4.17.0-1.2~lp1728244-generic 4.17.0-rc6
  RelatedPackageVersions:
   linux-restricted-modules-4.17.0-1-generic N/A
   linux-backports-modules-4.17.0-1-generic  N/A
   linux-firmware1.173.1
  Tags:  bionic
  Uname: Linux 4.17.0-1-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 01/18/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: WH-BI-13.3-S133AR100-A54A-036-E
  dmi.board.asset.tag: Default string
  dmi.board.name: i1331
  dmi.board.vendor: alldocube
  dmi.board.version: Default string
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 9
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrWH-BI-13.3-S133AR100-A54A-036-E:bd01/18/2018:svnCherry:pnZE55:pvrDefaultstring:rvnalldocube:rni1331:rvrDefaultstring:cvnDefaultstring:ct9:cvrDefaultstring:
  dmi.product.family: Default string
  dmi.product.name: ZE55
  dmi.product.version: Default string
  dmi.sys.vendor: Cherry

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1774793] Re: touchpad not detected

2018-06-04 Thread Joseph Salisbury
This issue appears to be an upstream bug, since you tested the latest
upstream kernel. Would it be possible for you to open an upstream bug
report[0]? That will allow the upstream Developers to examine the issue,
and may provide a quicker resolution to the bug.

Please follow the instructions on the wiki page[0]. The first step is to
email the appropriate mailing list. If no response is received, then a
bug may be opened on bugzilla.kernel.org.

Once this bug is reported upstream, please add the tag: 'kernel-bug-
reported-upstream'.

[0] https://wiki.ubuntu.com/Bugs/Upstream/kernel


** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
   Status: Confirmed => Triaged

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1774793

Title:
  touchpad not detected

Status in linux package in Ubuntu:
  Triaged

Bug description:
  I'm unable to get the name of the touchpad on system. And, I'm unable to copy 
text as well to support investigation on this bug-report. The following 
bug-report was the closest to my issue. However, I tried to use the patched 
kernel (mainline 4.17.0-1-generic) but it didn't fix my problem.
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244

  I tried updating the GRUB_CMDLINE_LINUX_DEFAULT wit i8042.reset and
  i8042.nomux, but it didn't work as well.

  I'm using Ubuntu 18.08 LTS on a tablet PC that came preloaded with windows 
10. The device is called Cherry ZE55L, it's very close to Chuwi products.
  --- 
  ApportVersion: 2.20.9-0ubuntu7.1
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-30 (2 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  Package: ubuntu-release-upgrader (not installed)
  ProcVersionSignature: Ubuntu 4.17.0-1.2~lp1728244-generic 4.17.0-rc6
  Tags:  bionic dist-upgrade
  Uname: Linux 4.17.0-1-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  --- 
  ApportVersion: 2.20.9-0ubuntu7.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  hussam 1675 F pulseaudio
   /dev/snd/controlC1:  hussam 1675 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-30 (3 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  MachineType: Cherry ZE55
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.17.0-1-generic 
root=UUID=162571f7-a7f2-4cd6-b090-0f4453300b7b ro quiet splash i8042.reset 
i8042.nomux i8042.nopnp i8042.noloop vt.handoff=1
  ProcVersionSignature: Ubuntu 4.17.0-1.2~lp1728244-generic 4.17.0-rc6
  RelatedPackageVersions:
   linux-restricted-modules-4.17.0-1-generic N/A
   linux-backports-modules-4.17.0-1-generic  N/A
   linux-firmware1.173.1
  Tags:  bionic
  Uname: Linux 4.17.0-1-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 01/18/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: WH-BI-13.3-S133AR100-A54A-036-E
  dmi.board.asset.tag: Default string
  dmi.board.name: i1331
  dmi.board.vendor: alldocube
  dmi.board.version: Default string
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 9
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrWH-BI-13.3-S133AR100-A54A-036-E:bd01/18/2018:svnCherry:pnZE55:pvrDefaultstring:rvnalldocube:rni1331:rvrDefaultstring:cvnDefaultstring:ct9:cvrDefaultstring:
  dmi.product.family: Default string
  dmi.product.name: ZE55
  dmi.product.version: Default string
  dmi.sys.vendor: Cherry

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1774793] Re: touchpad not detected

2018-06-03 Thread hussam
apport information

** Description changed:

  I'm unable to get the name of the touchpad on system. And, I'm unable to copy 
text as well to support investigation on this bug-report. The following 
bug-report was the closest to my issue. However, I tried to use the patched 
kernel (mainline 4.17.0-1-generic) but it didn't fix my problem.
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244
  
  I tried updating the GRUB_CMDLINE_LINUX_DEFAULT wit i8042.reset and
  i8042.nomux, but it didn't work as well.
  
  I'm using Ubuntu 18.08 LTS on a tablet PC that came preloaded with windows 
10. The device is called Cherry ZE55L, it's very close to Chuwi products.
  --- 
  ApportVersion: 2.20.9-0ubuntu7.1
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-30 (2 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  Package: ubuntu-release-upgrader (not installed)
  ProcVersionSignature: Ubuntu 4.17.0-1.2~lp1728244-generic 4.17.0-rc6
  Tags:  bionic dist-upgrade
  Uname: Linux 4.17.0-1-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
+ --- 
+ ApportVersion: 2.20.9-0ubuntu7.1
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  hussam 1675 F pulseaudio
+  /dev/snd/controlC1:  hussam 1675 F pulseaudio
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 18.04
+ InstallationDate: Installed on 2018-05-30 (3 days ago)
+ InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
+ MachineType: Cherry ZE55
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.17.0-1-generic 
root=UUID=162571f7-a7f2-4cd6-b090-0f4453300b7b ro quiet splash i8042.reset 
i8042.nomux i8042.nopnp i8042.noloop vt.handoff=1
+ ProcVersionSignature: Ubuntu 4.17.0-1.2~lp1728244-generic 4.17.0-rc6
+ RelatedPackageVersions:
+  linux-restricted-modules-4.17.0-1-generic N/A
+  linux-backports-modules-4.17.0-1-generic  N/A
+  linux-firmware1.173.1
+ Tags:  bionic
+ Uname: Linux 4.17.0-1-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 01/18/2018
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: WH-BI-13.3-S133AR100-A54A-036-E
+ dmi.board.asset.tag: Default string
+ dmi.board.name: i1331
+ dmi.board.vendor: alldocube
+ dmi.board.version: Default string
+ dmi.chassis.asset.tag: Default string
+ dmi.chassis.type: 9
+ dmi.chassis.vendor: Default string
+ dmi.chassis.version: Default string
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrWH-BI-13.3-S133AR100-A54A-036-E:bd01/18/2018:svnCherry:pnZE55:pvrDefaultstring:rvnalldocube:rni1331:rvrDefaultstring:cvnDefaultstring:ct9:cvrDefaultstring:
+ dmi.product.family: Default string
+ dmi.product.name: ZE55
+ dmi.product.version: Default string
+ dmi.sys.vendor: Cherry

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1774793/+attachment/5148285/+files/AlsaInfo.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1774793

Title:
  touchpad not detected

Status in linux package in Ubuntu:
  New

Bug description:
  I'm unable to get the name of the touchpad on system. And, I'm unable to copy 
text as well to support investigation on this bug-report. The following 
bug-report was the closest to my issue. However, I tried to use the patched 
kernel (mainline 4.17.0-1-generic) but it didn't fix my problem.
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244

  I tried updating the GRUB_CMDLINE_LINUX_DEFAULT wit i8042.reset and
  i8042.nomux, but it didn't work as well.

  I'm using Ubuntu 18.08 LTS on a tablet PC that came preloaded with windows 
10. The device is called Cherry ZE55L, it's very close to Chuwi products.
  --- 
  ApportVersion: 2.20.9-0ubuntu7.1
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-30 (2 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  Package: ubuntu-release-upgrader (not installed)
  ProcVersionSignature: Ubuntu 4.17.0-1.2~lp1728244-generic 4.17.0-rc6
  Tags:  bionic dist-upgrade
  Uname: Linux 4.17.0-1-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  --- 
  ApportVersion: 2.20.9-0ubuntu7.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  hussam 1675 F pulseaudio
   /dev/snd/controlC1:  

[Kernel-packages] [Bug 1774793] Re: touchpad not detected

2018-06-03 Thread hussam
** Changed in: linux (Ubuntu)
   Status: Incomplete => New

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1774793

Title:
  touchpad not detected

Status in linux package in Ubuntu:
  New

Bug description:
  I'm unable to get the name of the touchpad on system. And, I'm unable to copy 
text as well to support investigation on this bug-report. The following 
bug-report was the closest to my issue. However, I tried to use the patched 
kernel (mainline 4.17.0-1-generic) but it didn't fix my problem.
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244

  I tried updating the GRUB_CMDLINE_LINUX_DEFAULT wit i8042.reset and
  i8042.nomux, but it didn't work as well.

  I'm using Ubuntu 18.08 LTS on a tablet PC that came preloaded with windows 
10. The device is called Cherry ZE55L, it's very close to Chuwi products.
  --- 
  ApportVersion: 2.20.9-0ubuntu7.1
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-30 (2 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  Package: ubuntu-release-upgrader (not installed)
  ProcVersionSignature: Ubuntu 4.17.0-1.2~lp1728244-generic 4.17.0-rc6
  Tags:  bionic dist-upgrade
  Uname: Linux 4.17.0-1-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1774793/+subscriptions

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[Kernel-packages] [Bug 1774793] Re: touchpad not detected

2018-06-03 Thread hussam
input devices log

** Attachment added: "input devices log"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1774793/+attachment/5148260/+files/devices

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1774793

Title:
  touchpad not detected

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I'm unable to get the name of the touchpad on system. And, I'm unable to copy 
text as well to support investigation on this bug-report. The following 
bug-report was the closest to my issue. However, I tried to use the patched 
kernel (mainline 4.17.0-1-generic) but it didn't fix my problem.
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244

  I tried updating the GRUB_CMDLINE_LINUX_DEFAULT wit i8042.reset and
  i8042.nomux, but it didn't work as well.

  I'm using Ubuntu 18.08 LTS on a tablet PC that came preloaded with windows 
10. The device is called Cherry ZE55L, it's very close to Chuwi products.
  --- 
  ApportVersion: 2.20.9-0ubuntu7.1
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-30 (2 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  Package: ubuntu-release-upgrader (not installed)
  ProcVersionSignature: Ubuntu 4.17.0-1.2~lp1728244-generic 4.17.0-rc6
  Tags:  bionic dist-upgrade
  Uname: Linux 4.17.0-1-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1774793/+subscriptions

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[Kernel-packages] [Bug 1774793] Re: touchpad not detected

2018-06-03 Thread hussam
Xorg.0.log

** Attachment added: "Xorg.0.log"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1774793/+attachment/5148258/+files/Xorg.0.log

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1774793

Title:
  touchpad not detected

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I'm unable to get the name of the touchpad on system. And, I'm unable to copy 
text as well to support investigation on this bug-report. The following 
bug-report was the closest to my issue. However, I tried to use the patched 
kernel (mainline 4.17.0-1-generic) but it didn't fix my problem.
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244

  I tried updating the GRUB_CMDLINE_LINUX_DEFAULT wit i8042.reset and
  i8042.nomux, but it didn't work as well.

  I'm using Ubuntu 18.08 LTS on a tablet PC that came preloaded with windows 
10. The device is called Cherry ZE55L, it's very close to Chuwi products.
  --- 
  ApportVersion: 2.20.9-0ubuntu7.1
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-30 (2 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  Package: ubuntu-release-upgrader (not installed)
  ProcVersionSignature: Ubuntu 4.17.0-1.2~lp1728244-generic 4.17.0-rc6
  Tags:  bionic dist-upgrade
  Uname: Linux 4.17.0-1-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1774793/+subscriptions

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[Kernel-packages] [Bug 1774793] Re: touchpad not detected

2018-06-03 Thread hussam
dmesg

** Attachment added: "dmesg"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1774793/+attachment/5148259/+files/dmesg

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1774793

Title:
  touchpad not detected

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I'm unable to get the name of the touchpad on system. And, I'm unable to copy 
text as well to support investigation on this bug-report. The following 
bug-report was the closest to my issue. However, I tried to use the patched 
kernel (mainline 4.17.0-1-generic) but it didn't fix my problem.
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244

  I tried updating the GRUB_CMDLINE_LINUX_DEFAULT wit i8042.reset and
  i8042.nomux, but it didn't work as well.

  I'm using Ubuntu 18.08 LTS on a tablet PC that came preloaded with windows 
10. The device is called Cherry ZE55L, it's very close to Chuwi products.
  --- 
  ApportVersion: 2.20.9-0ubuntu7.1
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-30 (2 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  Package: ubuntu-release-upgrader (not installed)
  ProcVersionSignature: Ubuntu 4.17.0-1.2~lp1728244-generic 4.17.0-rc6
  Tags:  bionic dist-upgrade
  Uname: Linux 4.17.0-1-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1774793/+subscriptions

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[Kernel-packages] [Bug 1774793] Re: touchpad not detected

2018-06-03 Thread hussam
system log files

** Attachment added: "log system file"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1774793/+attachment/5148257/+files/log%20messages

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1774793

Title:
  touchpad not detected

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I'm unable to get the name of the touchpad on system. And, I'm unable to copy 
text as well to support investigation on this bug-report. The following 
bug-report was the closest to my issue. However, I tried to use the patched 
kernel (mainline 4.17.0-1-generic) but it didn't fix my problem.
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244

  I tried updating the GRUB_CMDLINE_LINUX_DEFAULT wit i8042.reset and
  i8042.nomux, but it didn't work as well.

  I'm using Ubuntu 18.08 LTS on a tablet PC that came preloaded with windows 
10. The device is called Cherry ZE55L, it's very close to Chuwi products.
  --- 
  ApportVersion: 2.20.9-0ubuntu7.1
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-30 (2 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  Package: ubuntu-release-upgrader (not installed)
  ProcVersionSignature: Ubuntu 4.17.0-1.2~lp1728244-generic 4.17.0-rc6
  Tags:  bionic dist-upgrade
  Uname: Linux 4.17.0-1-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

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