Re: A bug in the current stable release

2021-12-06 Thread David Walker via KMyMoney-devel


Excellent. Many Thanks.Davidenvoyé : 6 décembre 2021 à 08:02de : Thomas Baumgart à : kmymoney-devel@kde.orgCc: David Walker objet : Re: A bug in the current stable releaseHi,On Sonntag, 5. Dezember 2021 15:28:25 CET David Walker via KMyMoney-devel wrote:The Operating System is Ubuntu 18.04.06KMymoney is V5.0.0.That is a rather old version of KMyMoney. Gnome:3.28.2This problem started manifesting itself about 2 months ago. I did have a problem with a Multi-USB card. This card problem has been resolved, but the KMymoney still persists. I tried to backup to an external USB HDD on a different USB card, but experienced the same issue.Do you have the "Mount this directory before backing up" checkbox marked or not? In case your USB drive is auto-mounted, mounting does not work. If the aforementioned option is on, turn it off and check what happens.Thomasenvoyé : 4 décembre 2021 à 14:23de : Thomas Baumgart à : kmymoney-devel@kde.orgCc: David Walker objet : Re: A bug in the current stable releaseHi,On Samstag, 4. Dezember 2021 09:48:25 CET David Walker via KMyMoney-devel wrote:When trying to backup my KmyMoney file after an update, it says "Error Mounting "Destination drive. I click OK and t says "Error Unmounting "Destination Drive.A few more pieces of information are required so that we can provide advice.Which operating system are you using? Which version?Which version of KMyMoney do you encounter these problems with?--RegardsThomas Baumgarthttps://www.signal.org/ Signal, the better WhatsApp-Knowledge is of two kinds. We know a subject ourselves, or we know wherewe can find information upon it. — Samuel Johnson (Boswell's Life of Johnson)--- RegardsThomas Baumgarthttps://www.signal.org/ Signal, the better WhatsApp-The impossible I do today: miracles take a little longer.-


Re: A bug in the current stable release

2021-12-05 Thread Thomas Baumgart via KMyMoney-devel
Hi,

On Sonntag, 5. Dezember 2021 15:28:25 CET David Walker via KMyMoney-devel wrote:

> The Operating System is Ubuntu 18.04.06
> 
> KMymoney is V5.0.0.

That is a rather old version of KMyMoney. 

> Gnome:3.28.2
> 
> This problem started manifesting itself about 2 months ago. I did have a 
> problem with a Multi-USB card. This card problem has been resolved, but the 
> KMymoney still persists. I tried to backup to an external USB HDD on a 
> different USB card, but experienced the same issue.

Do you have the "Mount this directory before backing up" checkbox marked or 
not? In case your USB drive is auto-mounted, mounting does not work. If the 
aforementioned option is on, turn it off and check what happens.

Thomas



> envoyé : 4 décembre 2021 à 14:23
> de : Thomas Baumgart 
> à : kmymoney-devel@kde.org
> Cc: David Walker 
> objet : Re: A bug in the current stable release
> 
> 
> Hi,
> 
> On Samstag, 4. Dezember 2021 09:48:25 CET David Walker via KMyMoney-devel 
> wrote:
> 
> 
> When trying to backup my KmyMoney file after an update, it says "Error 
> Mounting "Destination drive. I click OK and t says "Error Unmounting 
> "Destination Drive.
> 
> A few more pieces of information are required so that we can provide advice.
> 
> Which operating system are you using? Which version?
> Which version of KMyMoney do you encounter these problems with?
> 
> 
> --
> 
> Regards
> 
> Thomas Baumgart
> 
> https://www.signal.org/ Signal, the better WhatsApp
> -
> Knowledge is of two kinds. We know a subject ourselves, or we know where
> we can find information upon it. — Samuel Johnson (Boswell's Life of Johnson)
> -

-- 

Regards

Thomas Baumgart

https://www.signal.org/   Signal, the better WhatsApp
-
The impossible I do today: miracles take a little longer.
-


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Re: A bug in the current stable release

2021-12-05 Thread David Walker via KMyMoney-devel


The Operating System is Ubuntu 18.04.06KMymoney is V5.0.0.Gnome:3.28.2This problem started manifesting itself about 2 months ago. I did have a problem with a Multi-USB card. This card problem has been resolved, but the KMymoney still persists. I tried to backup to an external USB HDD on a different USB card, but experienced the same issue.RegardsDavid Walkerenvoyé : 4 décembre 2021 à 14:23de : Thomas Baumgart à : kmymoney-devel@kde.orgCc: David Walker objet : Re: A bug in the current stable releaseHi,On Samstag, 4. Dezember 2021 09:48:25 CET David Walker via KMyMoney-devel wrote:When trying to backup my KmyMoney file after an update, it says "Error Mounting "Destination drive. I click OK and t says "Error Unmounting "Destination Drive.A few more pieces of information are required so that we can provide advice.Which operating system are you using? Which version?Which version of KMyMoney do you encounter these problems with?-- RegardsThomas Baumgarthttps://www.signal.org/ Signal, the better WhatsApp-Knowledge is of two kinds. We know a subject ourselves, or we know wherewe can find information upon it. — Samuel Johnson (Boswell's Life of Johnson)-


Re: A bug in the current stable release

2021-12-04 Thread Thomas Baumgart via KMyMoney-devel
Hi,

On Samstag, 4. Dezember 2021 09:48:25 CET David Walker via KMyMoney-devel wrote:

> When trying to backup my KmyMoney file after an update, it says "Error 
> Mounting  "Destination drive. I click OK and t says "Error Unmounting 
> "Destination Drive.

A few more pieces of information are required so that we can provide advice.

Which operating system are you using? Which version?
Which version of KMyMoney do you encounter these problems with?


-- 

Regards

Thomas Baumgart

https://www.signal.org/   Signal, the better WhatsApp
-
Knowledge is of two kinds. We know a subject ourselves, or we know where
we can find information upon it. — Samuel Johnson (Boswell's Life of Johnson)
-


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Re: A bug in the current stable release

2017-12-18 Thread Thomas Baumgart
Hi Norbert,

On Sonntag, 17. Dezember 2017 21:10:06 CET Norbert Engels wrote:

> To Whom It May Concern:
> 
> Having obtained kmymoney 4.8.0-2 through the Synaptic Package Manager I
> assume that this is the current stable version.  Trying to report bugs
> or recommendations I run into snags when trying to do so using the
> recommended Help/Submit Bug Report menu entry:
> 
> 
> As can be seen the app lists the version as 4.8.0 also.  Once I login
> to my account in bugs.kde.org I am presented with a message indicating
> that
> 
> Sorry, either the product kmymoney4 does not exist or you aren't
> authorized to enter a bug into it.

Thanks for pointing that out. It must have slipped through when doing those 
product code consolidations recently.

> Ben Cooksley of kde.org whom I contacted about this issue tells me that
> bugs for kmymoney are to be reported only under the generic subject
> line "kmymoney" (see his enclosed mail).  That's great - but
> unfortunately the application itself tries to direct users to a
> different target which is kind of inconvenient.  Do you plan to rectify
> this in a later update?

Yes, that already happened, but a release with that change is not out yet.

> Please advise - and also please let me know what is the preferred
> method of reporting bugs/suggesting changes or amendments.

Please use the generic 'kmymoney' on b.k.o (short for bugs.kde.org) to report 
problems/wishes in the meantime. It is available as a shortcut on kmymoney.org 
in the Support section and will be the one we use in the application in future 
releases.

Sorry for any inconvenience this might cause.

-- 

Regards

Thomas Baumgart

https://www.telegram.org/   Telegram, the better WhatsApp
-
If you've got friends that have you thrown out of a plane in mid-air,
you don't need enemies.
(Sebas Kügler on http://vizzzion.org/blog/2010/06/jumped/)
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