Re: [Koha] Problems with the renewals
Hello Bob, Thanks for your help! It was, indeed, a problem in my circulation rules. It was such a simple thing but it was causing a lot of problems... Thank you once again. Vanda 2017-11-24 0:46 GMT+00:00 Bob Birchall : > The problem is almost certainly in your circulation rules. For the precise > library/borrower/item type combination, are renewals allowed and if so what > period is specified? > > Always remember that Koha applies the rules from the most specific to the > most general. So look for 'hidden' exceptions. For example, sometimes rules > exist for a specific library but you may be examining the 'all libraries' > rules. > > I hope this helps, > Bob Birchall > Calyx > > > On 24/11/17 01:24, vanda koha wrote: > >> Hi everybody, >> >> I'm having some problems with the renewals. When I make a loan the date is >> automatically calculate by the system (30 days for books, for instance), >> but when I make a renewal I have to put the new date due myself, because >> the system does not do it automatically: it actually assumes the date of >> the day the renweal is made and not the new date due (that is 30 more >> days) >> >> We are using 16.11.04 Koha version. >> >> What did I do wrong? >> >> Many thanks in advance >> >> Vanda >> ___ >> Koha mailing list http://koha-community.org >> Koha@lists.katipo.co.nz >> https://lists.katipo.co.nz/mailman/listinfo/koha >> > > ___ > Koha mailing list http://koha-community.org > Koha@lists.katipo.co.nz > https://lists.katipo.co.nz/mailman/listinfo/koha > ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] Problems with the renewals
The problem is almost certainly in your circulation rules. For the precise library/borrower/item type combination, are renewals allowed and if so what period is specified? Always remember that Koha applies the rules from the most specific to the most general. So look for 'hidden' exceptions. For example, sometimes rules exist for a specific library but you may be examining the 'all libraries' rules. I hope this helps, Bob Birchall Calyx On 24/11/17 01:24, vanda koha wrote: Hi everybody, I'm having some problems with the renewals. When I make a loan the date is automatically calculate by the system (30 days for books, for instance), but when I make a renewal I have to put the new date due myself, because the system does not do it automatically: it actually assumes the date of the day the renweal is made and not the new date due (that is 30 more days) We are using 16.11.04 Koha version. What did I do wrong? Many thanks in advance Vanda ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
[Koha] Problems with the renewals
Hi everybody, I'm having some problems with the renewals. When I make a loan the date is automatically calculate by the system (30 days for books, for instance), but when I make a renewal I have to put the new date due myself, because the system does not do it automatically: it actually assumes the date of the day the renweal is made and not the new date due (that is 30 more days) We are using 16.11.04 Koha version. What did I do wrong? Many thanks in advance Vanda ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
