Re: [LegacyUG] Date format question

2008-12-31 Thread Donna Roach

Ronald E Howell wrote:

Having used a 'Church Record' master source with a source detail for a
'Baptism Certificate' and entered an 'Issue date' in the 09/08/1949 format
expecting it to appear in the record (and subsequent descendant report) as
08 Sep 1949.

Am I doing something wrong?

Thanks in advance,
Ron Howell
rehowell0...@earthlink.net

 





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Try options > customize > date.  On the left top it lets you choose your 
own format.


Donna



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Re: [LegacyUG] Program reverts to default.

2008-12-15 Thread Donna Roach
I was wrong.  I just opened Legacy and the pop-up box stated that it was 
"resetting Default #1".  What is going on?   The steps I did was Option 
> Customize > Colors > Background > Green > Click to change was already 
clicked.  I then clicked save > exit > restart.  All of the settings 
that I changed stayed the same after restarting the program.


Well, the settings went back to default today when I started Legacy.  I 
am ready to start pulling my hair out.


Donna Roach


Donna Roach wrote:

ronald ferguson wrote:

Donna,
 
I do not recollect having seen the pop-up box.
 
I hope that you will understand that it is difficult for us reading a 
post to fully understand what is actually happening, so please fogive 
what, to you, may seem obvious. Are you set up for the delux version? 
Not that I would expect it to make any difference (but it may). You 
can check by going to the Help tab and looking if it asks for your 
registration number.
 
As it would be easier if I could follow a specific example please do 
the following:  
As I remember in Family View the tab boxes above the main names are 
not set by default. If they are not there, then go to 
Options>Customise>General and check the box next to "enable tag 
options" and click "Save" below the button. Are they now visible? If 
so exit Legacy and return to Family View - are they still visible?
 
If this is the case then the problem may be specific to some 
particular settings, so follow the same procedure as below.
 
If they were visible initially then this suggests that not all your 
settings are being lost. Please set, say, just one colour, or any one 
setting only, which currently is not sticking. Change that setting 
and make a note of every step you take. Check whether the change has 
made any difference, not ing how you checked it. Exixt Legacy and 
return to the same screen as you last checked and note if it has 
stuck or not.
 
In other words please give "baby steps" so that I can try and follow 
them.
 
Many thanks,


Ron Ferguson
 
_

*New Tutorial* Publish your Web Pages  - Blogs
http://www.fergys.co.uk View the Grimshaw Family Tree at: 
http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England 
See: http://myweb.tiscali.co.uk/fergys/ 
_



Ron,
  
I have reset several settings and exited the program after all of 
them.  They stayed set the way I wanted.  I would say that it was 
strange, except things like this have happened to me a lot.

Thank you,

Donna




 

Date: Sat, 13 Dec 2008 15:53:53 -0500
From: felina5...@bellsouth.net
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Program reverts to default.

Thank you Ron for answering. OK, I uninstalled the program restared 
my computer and reinstalled from the website. I reset the settings 
to how I want them. When I opened the program a little box comes up 
saying that it was using default settings. I then closed the program.


It is every setting that I change.

Donna Roach

ronald ferguson wrote:
   

Donna,

Did you mean what you wrote?

You say "the screen said uninstall then reinstall" you then say 
"after uninstall and "update", these are not the same. For a 
reinstall you need to go to the Legacy site and download the full 
program "as new" from there, not "Update"


Do you mean all settings or just one, if so which ones?

I doubt if with problems like that I'd notice what in what language 
I was sending, probably blue :-)

Ron Ferguson

_
*New Tutorial* Publish your Web Pages - Blogs
http://www.fergys.co.uk View the Grimshaw Family Tree at: 
http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England 
See: http://myweb.tiscali.co.uk/fergys/ 
_







 

Date: Fri, 12 Dec 2008 19:45:45 -0500
From: felina5...@bellsouth.net
To: LegacyUserGroup@legacyfamilytree.com
Subject: [LegacyUG] Program reverts to default.

I am sorry, I just realized that my last post was not in plain text.

I am having problems with my program reverting to default every 
time I restart the program. It started when I updated to 7.0.0.76. 
The update stalled and I was unable to use the program. The screen 
says to uninstall and reinstall the program. After the install and 
update I have been having problems with my settings. If I close 
the program I have to reset my settings.


I haven't seen a post about this problem, so it must be something 
I am doing wrongs. Please help.


Donna Roach




_
Get a bird’s eye view of the world with Multimap
http://clk.atdmt.com/GBL/go/115454059/direct/01/


*** Holiday di

Re: [LegacyUG] Program reverts to default.

2008-12-14 Thread Donna Roach

ronald ferguson wrote:

Donna,
 
I do not recollect having seen the pop-up box.
 
I hope that you will understand that it is difficult for us reading a post to fully understand what is actually happening, so please fogive what, to you, may seem obvious. Are you set up for the delux version? Not that I would expect it to make any difference (but it may). You can check by going to the Help tab and looking if it asks for your registration number.
 
As it would be easier if I could follow a specific example please do the following: 
 
As I remember in Family View the tab boxes above the main names are not set by default. If they are not there, then go to Options>Customise>General and check the box next to "enable tag options" and click "Save" below the button. Are they now visible? If so exit Legacy and return to Family View - are they still visible?
 
If this is the case then the problem may be specific to some particular settings, so follow the same procedure as below.
 
If they were visible initially then this suggests that not all your settings are being lost. Please set, say, just one colour, or any one setting only, which currently is not sticking. Change that setting and make a note of every step you take. Check whether the change has made any difference, not ing how you checked it. Exixt Legacy and return to the same screen as you last checked and note if it has stuck or not.
 
In other words please give "baby steps" so that I can try and follow them.
 
Many thanks,


Ron Ferguson
 
_ 


*New Tutorial* Publish your Web Pages  - Blogs
http://www.fergys.co.uk 
View the Grimshaw Family Tree at: 
http://www.fergys.co.uk/Grimshaw/ 
For The Fergusons of N.W. England See: 
http://myweb.tiscali.co.uk/fergys/ 
_ 




Ron,
  
I have reset several settings and exited the program after all of them.  
They stayed set the way I wanted.  I would say that it was strange, 
except things like this have happened to me a lot. 


Thank you,

Donna




  

Date: Sat, 13 Dec 2008 15:53:53 -0500
From: felina5...@bellsouth.net
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Program reverts to default.

Thank you Ron for answering. OK, I uninstalled the program restared my 
computer and reinstalled from the website. I reset the settings to how 
I want them. When I opened the program a little box comes up 
saying that it was using default settings. I then closed the program. 



It is every setting that I change.

Donna Roach

ronald ferguson wrote:


Donna,

Did you mean what you wrote?

You say "the screen said uninstall then reinstall" you then say "after uninstall and "update", 
these are not the same. For a reinstall you need to go to the Legacy site and download the full program "as new" 
from there, not "Update"

Do you mean all settings or just one, if so which ones?

I doubt if with problems like that I'd notice what in what language I was sending, probably blue :-) 


Ron Ferguson

_ 


*New Tutorial* Publish your Web Pages - Blogs
http://www.fergys.co.uk 
View the Grimshaw Family Tree at: 
http://www.fergys.co.uk/Grimshaw/ 
For The Fergusons of N.W. England See: 
http://myweb.tiscali.co.uk/fergys/ 
_ 








  

Date: Fri, 12 Dec 2008 19:45:45 -0500
From: felina5...@bellsouth.net
To: LegacyUserGroup@legacyfamilytree.com
Subject: [LegacyUG] Program reverts to default.

I am sorry, I just realized that my last post was not in plain text.

I am having problems with my program reverting to default every time I 
restart the program. It started when I updated to 7.0.0.76. The update 
stalled and I was unable to use the program. The screen says to 
uninstall and reinstall the program. After the install and update I 
have been having problems with my settings. If I close the program I 
have to reset my settings.


I haven't seen a post about this problem, so it must be something I am 
doing wrongs. Please help.


Donna Roach




_
Get a bird’s eye view of the world with Multimap
http://clk.atdmt.com/GBL/go/115454059/direct/01/


*** Holiday discounts on Legacy 7.0, add-ons, books, and more. Visit 
http://tinyurl.com/65rpbt. ***
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Archived messages: 
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http://tinyurl.com/65rpbt. ***
Legacy User Group guidelines: 
ht

Re: [LegacyUG] Program reverts to default.

2008-12-13 Thread Donna Roach
Thank you Ron for answering.  OK, I uninstalled the program restared my 
computer and reinstalled from the website.  I reset the settings to how 
I want them.When I opened the program a little box comes up 
saying that it was using default settings.  I then closed the program. 



It is every setting that I change.

Donna Roach

ronald ferguson wrote:

Donna,
 
Did you mean what you wrote?
 
You say "the screen said uninstall then reinstall" you then say "after uninstall and "update", these are not the same. For a reinstall you need to go to the Legacy site and download the full program "as new" from there, not "Update"
 
Do you mean all settings or just one, if so which ones?
 
I doubt if with problems like that I'd notice what in what language I was sending, probably blue :-) 


Ron Ferguson
 
_ 


*New Tutorial* Publish your Web Pages  - Blogs
http://www.fergys.co.uk 
View the Grimshaw Family Tree at: 
http://www.fergys.co.uk/Grimshaw/ 
For The Fergusons of N.W. England See: 
http://myweb.tiscali.co.uk/fergys/ 
_ 







  

Date: Fri, 12 Dec 2008 19:45:45 -0500
From: felina5...@bellsouth.net
To: LegacyUserGroup@legacyfamilytree.com
Subject: [LegacyUG] Program reverts to default.

I am sorry, I just realized that my last post was not in plain text.

I am having problems with my program reverting to default every time I 
restart the program. It started when I updated to 7.0.0.76. The update 
stalled and I was unable to use the program. The screen says to 
uninstall and reinstall the program. After the install and update I 
have been having problems with my settings. If I close the program I 
have to reset my settings.


I haven't seen a post about this problem, so it must be something I am 
doing wrongs. Please help.


Donna Roach



_
Get a bird’s eye view of the world with Multimap
http://clk.atdmt.com/GBL/go/115454059/direct/01/


*** Holiday discounts on Legacy 7.0, add-ons, books, and more. Visit 
http://tinyurl.com/65rpbt. ***
Legacy User Group guidelines: 
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp




  
  




*** Holiday discounts on Legacy 7.0, add-ons, books, and more. Visit 
http://tinyurl.com/65rpbt. ***
Legacy User Group guidelines: 
  http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
  http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

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[LegacyUG] Program reverts to default.

2008-12-12 Thread Donna Roach

I am sorry, I just realized that my last post was not in plain text.

I am having problems with my program reverting to default every time I 
restart the program.  It started when I updated to 7.0.0.76.  The update 
stalled and I was unable to use the program.  The screen says to 
uninstall and reinstall the program.  After the install and update I 
have been having problems with my settings.  If I close the program I 
have to reset my settings.


I haven't seen a post about this problem, so it must be something I am 
doing wrongs.  Please help.


Donna Roach



*** Holiday discounts on Legacy 7.0, add-ons, books, and more. Visit 
http://tinyurl.com/65rpbt. ***
Legacy User Group guidelines: 
  http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
  http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp





[LegacyUG] Settings don't 'stick"

2008-12-10 Thread Donna Roach
I have been having problems since installing 7.0.0.76.  Every time I 
open the program it goes back to default settings.  Whenever I change 
any setting, I save them one at a time.  Please tell me what I am doing 
wrong.


Donna Roach



*** Holiday discounts on Legacy 7.0, add-ons, books, and more. Visit 
http://tinyurl.com/65rpbt. ***
Legacy User Group guidelines: 
  http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
  http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp