Re: [LegacyUG] Legacy Charting Companion--PDF Exchange Driver

2008-02-02 Thread Gary Templeman


- Original Message - 
From: "gaynor smith" <[EMAIL PROTECTED]>

To: 
Sent: Friday, February 01, 2008 10:45 PM
Subject: Re: [LegacyUG] Legacy Charting Companion--PDF Exchange Driver



It's not a question of horsepower.
|LCC cannot find the DRIVER for Adobe's PDF Reader in yout Vista.

I suggest you check with the Adobe website to see if there is a "Problems" 
forum, & if so, have others had a similar experience.
With luck, though, someone here may have more knowledge about a fix than I 
do.
(I'm  not operating on Vista, plus have uninstalled my Adobe PDF reader in 
faviur of the smaller - free - Foxit Reader.





If you had read his message more carefully, he has Adobe Professional 7, 
which is the full Adobe program (which can also create and edit PDFs), not 
the reader. However the problem is not with Adobe. Progeny has had similar 
problems in other of their products getting the PDF-Exchange to install in 
Vista. Here is their posted fix for Legacy Charting Companion.

http://progeny.invisionzone.com/index.php?showtopic=122

Gary Templeman 





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RE: [LegacyUG] Legacy Charting Companion--PDF Exchange Driver

2008-02-02 Thread Sherry/Support
This list is fine for discussing how to use the add-on programs but for
problems like this it's best to go direct to the source.  I don't know if
Progeny monitors this list or not and we're certainly not able to assist
with technical problems related to the add-on programs.

Legacy Charting Companion is a product of Progeny Software. They will best
be able to help you with questions or problems with their program.  Please
visit the Legacy Charting Companion web site where you can get additional
help  at http://www.progenygenealogy.com. You can email them at
[EMAIL PROTECTED]

Please go to their web site at
http://progeny.invisionzone.com/index.php?showforum=37 for your support
needs.

Thanks for using Legacy.

Sherry
Customer Support
Millennia Corporation
[EMAIL PROTECTED]
http://www.LegacyFamilyTree.com

We are changing the world of genealogy!

When replying to this message, please include all previous correspondence.
Thanks.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Susan Daily
Sent: Saturday, February 02, 2008 7:14 AM
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Legacy Charting Companion--PDF Exchange Driver

Legacy Charting Companion is a purchased add-on to the Legacy
software. He is not talking about Legacy Chart beta. Is there a
separate list for Add-ons? I don't think so. This is the place to ask
the initial questions.

http://www.legacyfamilytree.com/LCComp.asp

Susan Daily


On 2/2/08, Don Brown <[EMAIL PROTECTED]> wrote:
> Gary
> This should be posted to the Charting list and not the LUG
>
> --
> Don Brown
> Orangeville, Ontario, Canada
>
> > -Original Message-
> >
> > Just got a new laptop loaded with Vista.  Installed Legacy Charting
> > Companion (v 1.1.2).  Tried viewing a chart before printing.  Got error
> > notice: "Could not find PDF-Exchange Driver"
> >
> > I have a Adobe Professional 7.0 loadedone would think I had all the
> > horsepower needed.
> >
> > Any suggestions?
> > Thanks
> > Gary





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Re: [LegacyUG] Legacy Charting Companion--PDF Exchange Driver

2008-02-02 Thread Susan Daily
Legacy Charting Companion is a purchased add-on to the Legacy
software. He is not talking about Legacy Chart beta. Is there a
separate list for Add-ons? I don't think so. This is the place to ask
the initial questions.

http://www.legacyfamilytree.com/LCComp.asp

Susan Daily


On 2/2/08, Don Brown <[EMAIL PROTECTED]> wrote:
> Gary
> This should be posted to the Charting list and not the LUG
>
> --
> Don Brown
> Orangeville, Ontario, Canada
>
> > -Original Message-
> >
> > Just got a new laptop loaded with Vista.  Installed Legacy Charting
> > Companion (v 1.1.2).  Tried viewing a chart before printing.  Got error
> > notice: "Could not find PDF-Exchange Driver"
> >
> > I have a Adobe Professional 7.0 loadedone would think I had all the
> > horsepower needed.
> >
> > Any suggestions?
> > Thanks
> > Gary



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RE: [LegacyUG] Legacy Charting Companion--PDF Exchange Driver

2008-02-02 Thread Don Brown
Gary
This should be posted to the Charting list and not the LUG

-- 
Don Brown
Orangeville, Ontario, Canada

> -Original Message-
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Olds-
> Wills-Anderson-Simonson-Hodges-Harris-Liikala-Jukkara
> Sent: Saturday, February 02, 2008 12:40 AM
> To: LegacyUserGroup@legacyfamilytree.com
> Subject: [LegacyUG] Legacy Charting Companion--PDF Exchange Driver
> 
> Just got a new laptop loaded with Vista.  Installed Legacy Charting
> Companion (v 1.1.2).  Tried viewing a chart before printing.  Got error
> notice: "Could not find PDF-Exchange Driver"
> 
> I have a Adobe Professional 7.0 loadedone would think I had all the
> horsepower needed.
> 
> Any suggestions?
> Thanks
> Gary
> near St Louis MO USA
> 
> 
> 
> 
> 
> Legacy User Group guidelines:
>http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages:
>http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp




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Re: [LegacyUG] Legacy Charting Companion--PDF Exchange Driver

2008-02-01 Thread gaynor smith

It's not a question of horsepower.
|LCC cannot find the DRIVER for Adobe's PDF Reader in yout Vista.

I suggest you check with the Adobe website to see if there is a "Problems" 
forum, & if so, have others had a similar experience.
With luck, though, someone here may have more knowledge about a fix than I 
do.
(I'm  not operating on Vista, plus have uninstalled my Adobe PDF reader in 
faviur of the smaller - free - Foxit Reader.


- Original Message - 
From: "Olds-Wills-Anderson-Simonson-Hodges-Harris-Liikala-Jukkara" 
<[EMAIL PROTECTED]>

To: 
Sent: Saturday, February 02, 2008 6:39 PM
Subject: [LegacyUG] Legacy Charting Companion--PDF Exchange Driver


Just got a new laptop loaded with Vista.  Installed Legacy Charting 
Companion (v 1.1.2).  Tried viewing a chart before printing.  Got error 
notice: "Could not find PDF-Exchange Driver"


I have a Adobe Professional 7.0 loadedone would think I had all the 
horsepower needed.


Any suggestions?
Thanks
Gary
near St Louis MO USA




Legacy User Group guidelines: 
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp








Legacy User Group guidelines: 
  http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
  http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp





[LegacyUG] Legacy Charting Companion--PDF Exchange Driver

2008-02-01 Thread Olds-Wills-Anderson-Simonson-Hodges-Harris-Liikala-Jukkara
Just got a new laptop loaded with Vista.  Installed Legacy Charting 
Companion (v 1.1.2).  Tried viewing a chart before printing.  Got error 
notice: "Could not find PDF-Exchange Driver"


I have a Adobe Professional 7.0 loadedone would think I had all the 
horsepower needed.


Any suggestions?
Thanks
Gary
near St Louis MO USA 






Legacy User Group guidelines: 
  http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
  http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://www.LegacyFamilyTree.com/Help.asp
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