RE: [LegacyUG] Downloading US Geo Database

2007-04-10 Thread Sherry/Support
Replying off list.

Thanks for using Legacy.

Sherry
Customer Support
Millennia Corporation
[EMAIL PROTECTED]
http://www.LegacyFamilyTree.com

We are changing the world of genealogy!

When replying to this message, please include all previous correspondence.
Thanks.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of LOB
Sent: Sunday, April 08, 2007 10:21 AM
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Downloading US Geo Database

Sherry,  I have followed your instructions and I still receive the message 
about the database being an older one.  Guess I'll just give up.  Thanks, 
Lynda




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Re: [LegacyUG] Downloading US Geo Database

2007-04-08 Thread LOB
Sherry,  I have followed your instructions and I still receive the message 
about the database being an older one.  Guess I'll just give up.  Thanks, 
Lynda
- Original Message - 
From: "Sherry/Support" <[EMAIL PROTECTED]>

To: 
Sent: Monday, April 02, 2007 10:11 PM
Subject: RE: [LegacyUG] Downloading US Geo Database



Lynda,

There's no update to the Geo. You may have a corrupted database. I'd 
suggest
going to Options > Customize > Other > Database Maintenance and deleting 
the

existing Geo and starting over.  Just follow the steps in the Geo Database
Setup window.

If you have the CD, you can just copy the geo.gdb file over to the
c:\Legacy\Geo folder.  Just follow the steps under "Set the Path or Move 
the
Geo Location Database" - first do the Move section to copy it from the CD 
to

the hard drive and then the Set section to set to that path and file.

Thanks for using Legacy.

Sherry
Customer Support
Millennia Corporation
[EMAIL PROTECTED]
http://www.LegacyFamilyTree.com

We are changing the world of genealogy!

When replying to this message, please include all previous correspondence.
Thanks.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of LOB
Sent: Monday, April 02, 2007 4:55 PM
To: LegacyUserGroup@legacyfamilytree.com
Subject: [LegacyUG] Downloading US Geo Database

Even though I have followed the instructions from the Help menu,  I always
receive the following message:  This Region Database is an old version, 
etc.


There is a newer version, etc.  Go to Options -- Customize -- Other and
click Database Maintenance.  Which is what I tried in the beginning.  So
where have I gone wrong?

Thank you, Lynda




Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 
features not found in the Standard Edition. Learn more about these 
features at http://legacyfamilytree.com/DeluxeEdition.asp.


Legacy User Group guidelines can be found at: 
http://www.LegacyFamilyTree.com/Etiquette.asp


To find past messages, please go to our searchable archives at: 
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/


For online technical support, please visit 
http://www.LegacyFamilyTree.com/Help.asp


To unsubscribe please visit: 
http://www.LegacyFamilyTree.com/LegacyLists.asp





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Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features 
not found in the Standard Edition. Learn more about these features at 
http://legacyfamilytree.com/DeluxeEdition.asp.

Legacy User Group guidelines can be found at: 
http://www.LegacyFamilyTree.com/Etiquette.asp

To find past messages, please go to our searchable archives at: 
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

For online technical support, please visit 
http://www.LegacyFamilyTree.com/Help.asp

To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp




RE: [LegacyUG] Downloading US Geo Database

2007-04-02 Thread Sherry/Support
Lynda,

There's no update to the Geo. You may have a corrupted database. I'd suggest
going to Options > Customize > Other > Database Maintenance and deleting the
existing Geo and starting over.  Just follow the steps in the Geo Database
Setup window.

If you have the CD, you can just copy the geo.gdb file over to the
c:\Legacy\Geo folder.  Just follow the steps under "Set the Path or Move the
Geo Location Database" - first do the Move section to copy it from the CD to
the hard drive and then the Set section to set to that path and file.

Thanks for using Legacy.

Sherry
Customer Support
Millennia Corporation
[EMAIL PROTECTED]
http://www.LegacyFamilyTree.com

We are changing the world of genealogy!

When replying to this message, please include all previous correspondence.
Thanks.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of LOB
Sent: Monday, April 02, 2007 4:55 PM
To: LegacyUserGroup@legacyfamilytree.com
Subject: [LegacyUG] Downloading US Geo Database

Even though I have followed the instructions from the Help menu,  I always 
receive the following message:  This Region Database is an old version, etc.

There is a newer version, etc.  Go to Options -- Customize -- Other and 
click Database Maintenance.  Which is what I tried in the beginning.  So 
where have I gone wrong?

Thank you, Lynda 




Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features 
not found in the Standard Edition. Learn more about these features at 
http://legacyfamilytree.com/DeluxeEdition.asp.

Legacy User Group guidelines can be found at: 
http://www.LegacyFamilyTree.com/Etiquette.asp

To find past messages, please go to our searchable archives at: 
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

For online technical support, please visit 
http://www.LegacyFamilyTree.com/Help.asp

To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp