Re: [LegacyUG] Status of bugs

2008-09-12 Thread [EMAIL PROTECTED]

Thanks Goeff

That's very helpful to know.  As I have previously written, I still think 
Legacy is the best genealogy software out there, even with the v7 bugs. 
Knowing an update is near is helpful.


Jeff

Geoff Rasmussen wrote:

Dave wanted me to pass along that an update will be coming soon -
likely next week. It will address lots and lots of concerns. He/Ken
have been having a major bug-busting fest. Thank you for your
patience. Just a few more days

Thanks,

Geoff Rasmussen
Millennia Corporation
[EMAIL PROTECTED]
www.LegacyFamilyTree.com






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Re: [LegacyUG] Status?

2006-07-20 Thread Jim Winfrey

Folks,

The Millennia folks had to go to a new e-mail system because of
significant problems with the old one.  At the time they told us the
Digest version was not working with the new system but that after they
got the kinks out of it they would look at the Digest option.  Then
the new system blew up.  Why don't we sit tight and give these poor
guys a chance to digest what's going on so they make the right
decisions about implementation and serving us.  I promise you that all
these e-mails griping about the lack of a Digest mode ain't getting it
implemented any faster.

Jim

On 7/19/06, program-info [EMAIL PROTECTED] wrote:


 Yes, what I'd like to see would be like others do, for example the Yahoo
groups.  When you sign up, there is a place to pick
 Individual E-mails
 Daily Digest
 (and maybe this isn't a good example because Yahoo offers other choices as
well) but I think you get the idea.  I would like everyone to be happy here,
so that's why I'm thinking if we could pick to get one daily digest OR
individual e-mails that that would keep us all satisfied.  I wouldn't dream
of trying to tell people who prefer individual e-mails that they have to
have one daily digest.
 Mary


 Mary, so you want a choice of digest or individual email and not digest
instead of emails as your message said?



 

 From: [EMAIL PROTECTED] [
mailto:[EMAIL PROTECTED] On
Behalf Of program-info
 Sent: Wednesday, July 19, 2006 7:08 PM
 To: LegacyUserGroup@legacyfamilytree.com
 Subject: RE: [LegacyUG] Status?

 And that's just fine if you don't want a daily digest.  Every other on-line
group I belong to has the choice between individual e-mails and a daily
digest.  Since they all offer a choice, it just didn't seem to me that it
could be too hard.
 Mary



 Mary, I hate to do this when the list has only been running for a few
hours.   But maybe not all of us want a daily digest instead of a lot of
separate e-mails.



 

 From: [EMAIL PROTECTED] [
mailto:[EMAIL PROTECTED] On
Behalf Of program-info
 Sent: Wednesday, July 19, 2006 4:01 PM
 To: LegacyUserGroup@legacyfamilytree.com
 Subject: Re: [LegacyUG] Status?

 I'm glad we are all here after all, but now what can we do to get a daily
digest instead of a lot of separate e-mails?
 Mary



 Gee! Let's all send a message and clog everything up!

 -- Eliz Hanebury [EMAIL PROTECTED] wrote:
 Hoooray we live VBG
 Eliz

 On 7/19/06, Kay Fordham [EMAIL PROTECTED]  wrote:
 Hello -
 Have heard nothing from the Legacy Group so assume work is still in
progress
 to get the list on the right track.  Might be a good idea to post a status
 report on the Legacy Mailing List page so we don't have to keep wondering
 about the issue.  Also new subscribers are not going to get the desired
 results and will not know why.
 Thank you,
 Kay Fordham



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RE: [LegacyUG] Status?

2006-07-19 Thread Dave Pointer

Hey, yours is the first message I've received thru the list since 07/05.


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Kay Fordham
Sent: Wednesday, July 19, 2006 1:07 PM
To: Legacy User Group
Subject: [LegacyUG] Status?

Hello -

Have heard nothing from the Legacy Group so assume work is still in progress

to get the list on the right track.  Might be a good idea to post a status 
report on the Legacy Mailing List page so we don't have to keep wondering 
about the issue.  Also new subscribers are not going to get the desired 
results and will not know why.

Thank you,
Kay Fordham 




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http://www.LegacyFamilyTree.com/Etiquette.asp

To find past messages, please go to our searchable archives at:
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Re: [LegacyUG] Status?

2006-07-19 Thread Gail Rich Nestor
WOW It's the 1st note since July 5th! Yay - I guess we are back on track. At least two of us are!

Gail Rich Nestor
Smyrna, Georgia
www.roots2buds.net
On 7/19/06, Kay Fordham [EMAIL PROTECTED] wrote:
Hello -Have heard nothing from the Legacy Group so assume work is still in progressto get the list on the right track.Might be a good idea to post a status
report on the Legacy Mailing List page so we don't have to keep wonderingabout the issue.Also new subscribers are not going to get the desiredresults and will not know why.Thank you,Kay Fordham
Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.aspTo find past messages, please go to our searchable archives at: 
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/For online technical support, please visit 
http://www.LegacyFamilyTree.com/Help.aspTo unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp
-- Gail Rich NestorSmyrna, Georgiawww.roots2buds.net 



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RE: [LegacyUG] Status?

2006-07-19 Thread William Hurst


Hey, yours is the first message I've received thru the list since 07/05.


Same here. I've been too busy to complain.

Bill Hurst




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RE: [LegacyUG] Status?

2006-07-19 Thread Glen A. Sedrick
Same Here but this one came through just fine. 


Glen A. Sedrick
http://sedricksgenealogy.com
 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dave
Pointer
Sent: Wednesday, July 19, 2006 12:34 PM
To: LegacyUserGroup@legacyfamilytree.com
Subject: RE: [LegacyUG] Status?


Hey, yours is the first message I've received thru the list since 07/05.


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Kay Fordham
Sent: Wednesday, July 19, 2006 1:07 PM
To: Legacy User Group
Subject: [LegacyUG] Status?

Hello -

Have heard nothing from the Legacy Group so assume work is still in progress

to get the list on the right track.  Might be a good idea to post a status
report on the Legacy Mailing List page so we don't have to keep wondering
about the issue.  Also new subscribers are not going to get the desired
results and will not know why.

Thank you,
Kay Fordham 




Legacy User Group guidelines can be found at:
http://www.LegacyFamilyTree.com/Etiquette.asp

To find past messages, please go to our searchable archives at:
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RE: [LegacyUG] Status?

2006-07-19 Thread Glen A. Sedrick
Same Here but this one came through just fine. 


Glen A. Sedrick
http://sedricksgenealogy.com
 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dave
Pointer
Sent: Wednesday, July 19, 2006 12:34 PM
To: LegacyUserGroup@legacyfamilytree.com
Subject: RE: [LegacyUG] Status?


Hey, yours is the first message I've received thru the list since 07/05.


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Kay Fordham
Sent: Wednesday, July 19, 2006 1:07 PM
To: Legacy User Group
Subject: [LegacyUG] Status?

Hello -

Have heard nothing from the Legacy Group so assume work is still in progress

to get the list on the right track.  Might be a good idea to post a status
report on the Legacy Mailing List page so we don't have to keep wondering
about the issue.  Also new subscribers are not going to get the desired
results and will not know why.

Thank you,
Kay Fordham 




Legacy User Group guidelines can be found at:
http://www.LegacyFamilyTree.com/Etiquette.asp

To find past messages, please go to our searchable archives at:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

For online technical support, please visit
http://www.LegacyFamilyTree.com/Help.asp

To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp






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RE: [LegacyUG] Status?

2006-07-19 Thread Roxanne
Yippee! Are we up and running?

Roxanne Baird

--- Dave Pointer [EMAIL PROTECTED] wrote:

 
 Hey, yours is the first message I've received thru
 the list since 07/05.
 
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]
 On Behalf Of Kay Fordham
 Sent: Wednesday, July 19, 2006 1:07 PM
 To: Legacy User Group
 Subject: [LegacyUG] Status?
 
 Hello -
 
 Have heard nothing from the Legacy Group so assume
 work is still in progress
 
 to get the list on the right track.  Might be a good
 idea to post a status 
 report on the Legacy Mailing List page so we don't
 have to keep wondering 
 about the issue.  Also new subscribers are not going
 to get the desired 
 results and will not know why.
 
 Thank you,
 Kay Fordham 
 
 
 
 
 Legacy User Group guidelines can be found at:
 http://www.LegacyFamilyTree.com/Etiquette.asp
 
 To find past messages, please go to our searchable
 archives at:

http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
 
 For online technical support, please visit
 http://www.LegacyFamilyTree.com/Help.asp
 
 To unsubscribe please visit:
 http://www.LegacyFamilyTree.com/LegacyLists.asp
 
 
 
 
 
 
 Legacy User Group guidelines can be found at:
 http://www.LegacyFamilyTree.com/Etiquette.asp
 
 To find past messages, please go to our searchable
 archives at:

http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
 
 For online technical support, please visit
 http://www.LegacyFamilyTree.com/Help.asp
 
 To unsubscribe please visit:
 http://www.LegacyFamilyTree.com/LegacyLists.asp
 
 
 


Imagine every child is your child.

Mrs. Claus, in Meet the Santas

__
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Tired of spam?  Yahoo! Mail has the best spam protection around 
http://mail.yahoo.com 


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Re: [LegacyUG] Status?

2006-07-19 Thread program-info


I'm here, too. I signed up only a couple of weeks ago, but
was beginning to wonder if anything was happening. Maybe as you say
it's just getting going.
Mary in Issaquah

Hello -
Have heard nothing from the Legacy Group so assume work is still in
progress to get the list on the right track. Might be a good idea
to post a status report on the Legacy Mailing List page so we don't have
to keep wondering about the issue. Also new subscribers are not
going to get the desired results and will not know why.
Thank you,
Kay Fordham 

Legacy User Group guidelines can be found at:

http://www.LegacyFamilyTree.com/Etiquette.asp
To find past messages, please go to our searchable archives at:

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For online technical support, please visit

http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe please visit:

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RE: [LegacyUG] Status?

2006-07-19 Thread Keith Bage
Looks like we are all back in business. I guess Ken is still investigating
some things though otherwise there would have been an annoucement. 


Keith Bage
BAGE One Name Study (GOONS registered # 4451)
www.bage.org.uk
 
 
 
P. S. Check out Legacy Family Tree today!
This full featured genealogy program can be downloaded FREE at
http://www.LegacyFamilyTree.com/Index.asp?mid=5917ADi

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of William
Hurst
Sent: 19 July 2006 18:44
To: LegacyUserGroup@legacyfamilytree.com
Subject: RE: [LegacyUG] Status?


Hey, yours is the first message I've received thru the list since 07/05.

Same here. I've been too busy to complain.

Bill Hurst




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Re: [LegacyUG] Status?

2006-07-19 Thread Jim Winfrey

Kay, my hero - looks like you fixed the e-mail problems.  Yours is the
first since 7/5.

Jim

On 7/19/06, Dave Pointer [EMAIL PROTECTED] wrote:


Hey, yours is the first message I've received thru the list since 07/05.


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Kay Fordham
Sent: Wednesday, July 19, 2006 1:07 PM
To: Legacy User Group
Subject: [LegacyUG] Status?

Hello -

Have heard nothing from the Legacy Group so assume work is still in progress

to get the list on the right track.  Might be a good idea to post a status
report on the Legacy Mailing List page so we don't have to keep wondering
about the issue.  Also new subscribers are not going to get the desired
results and will not know why.

Thank you,
Kay Fordham




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RE: [LegacyUG] Status?

2006-07-19 Thread Robert Carneal
Thank you, Ken. I believe most of us stayed with you through this. That
shows loyalty, I believe.

Robert



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RE: [LegacyUG] Status?

2006-07-19 Thread Steve Andrews
I did receive 3 messages on the 6th and then no more for me as well.

- Steve Andrews 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dave
Pointer
Sent: Wednesday, July 19, 2006 1:34 PM
To: LegacyUserGroup@legacyfamilytree.com
Subject: RE: [LegacyUG] Status?


Hey, yours is the first message I've received thru the list since 07/05.


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Kay Fordham
Sent: Wednesday, July 19, 2006 1:07 PM
To: Legacy User Group
Subject: [LegacyUG] Status?

Hello -

Have heard nothing from the Legacy Group so assume work is still in progress

to get the list on the right track.  Might be a good idea to post a status
report on the Legacy Mailing List page so we don't have to keep wondering
about the issue.  Also new subscribers are not going to get the desired
results and will not know why.

Thank you,
Kay Fordham 




Legacy User Group guidelines can be found at:
http://www.LegacyFamilyTree.com/Etiquette.asp

To find past messages, please go to our searchable archives at:
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Re: [LegacyUG] Status?

2006-07-19 Thread Ken McGinnis



I made some changes this morning and it looks like 
some of you are receiving mail again. Because of all the problems 
and not knowing how to fix them we ordered a new mail server that will be setup 
early next week. At this point I see some are getting email but I 
have no way of knowing how many are not getting messages from us. 
This has been very frustrating for us and I know all of you are tired of the 
problems. Thank you all for your patience while we try to solve all 
the problems.
Thanks

Ken McGinnisMillennia Corporation[EMAIL PROTECTED]http://www.LegacyFamilyTree.comWe 
are changing the world of genealogy!

  - Original Message - 
  From: 
  Eliz 
  Hanebury 
  To: LegacyUserGroup@legacyfamilytree.com 
  
  Sent: Wednesday, July 19, 2006 12:14 
  PM
  Subject: Re: [LegacyUG] Status?
  Hoooray we live VBGEliz
  On 7/19/06, Kay 
  Fordham [EMAIL PROTECTED] 
  wrote: 
  Hello 
-Have heard nothing from the Legacy Group so assume work is still in 
progressto get the list on the right track.Might be a good 
idea to post a statusreport on the Legacy Mailing List page so we don't 
have to keep wonderingabout the issue.Also new subscribers 
are not going to get the desired results and will not know 
why.Thank you,Kay FordhamLegacy User Group 
guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp 
To find past messages, please go to our searchable archives at: 
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For online technical support, please visit http://www.LegacyFamilyTree.com/Help.aspTo 
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  Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp
  To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
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Re: [LegacyUG] Status?

2006-07-19 Thread Susan Daily

What a shock to see a LUG email thread! Hooray! I guess we were all
just waiting to hear from Support, so that is why I haven't tried
posting to the list since I came back from vacation - coincidently and
conveniently I went on vacation July 6th!

Thanks for writing Kay!

By the way - the News on the Legacy Home Page of the program finally
has the announcement on LUG mail stoppage.

http://legacynews.typepad.com/legacy_news/2006/07/millennias_emai.html

Susan

On 7/19/06, Kay Fordham [EMAIL PROTECTED] wrote:

Hello -

Have heard nothing from the Legacy Group so assume work is still in progress
to get the list on the right track.  Might be a good idea to post a status
report on the Legacy Mailing List page so we don't have to keep wondering
about the issue.  Also new subscribers are not going to get the desired
results and will not know why.

Thank you,
Kay Fordham






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Re: [LegacyUG] Status?

2006-07-19 Thread WDRPAR7
Ken and everyone that worked on this problem.
 
I just wanted to say thank you for all the work you  have put into 
solving this problem. I can not imagine how much of a headache  this was. You 
have a 
terrific staff and please express out thanks to them  as well. 
It was a very nice surprise to see the mail from  Legacy in the mailbox 
today. 
 
Bill Runolfson, 
Duvall, WA 
 
In a message dated 7/19/2006 2:40:23 P.M. Pacific Standard Time,  
[EMAIL PROTECTED] writes:
- Original Message - 
From: Ken  McGinnis
To: LegacyUserGroup@legacyfamilytree.com
Sent: Wednesday, July  19, 2006 3:42 PM
Subject: Re: [LegacyUG] Status?


I made some  changes this morning and it looks like some of you are receiving 
mail  again.   Because of all the problems and not knowing how to fix them  
we 
ordered a new mail server that will be setup early next week.At this 
point I see some are getting email but I have no way of knowing how  many are 
not getting messages from us.   This has been very  frustrating for us and I 
know all of you are tired of the  problems.   Thank you all for your patience 
while we try to solve  all the problems.

Thanks

Ken McGinnis
Millennia  Corporation
[EMAIL PROTECTED]
http://www.LegacyFamilyTree.com
We  are changing the world of genealogy!
 


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RE: [LegacyUG] Status?

2006-07-19 Thread La Nell Shores
Coming through, loud and clear!  Good to have everyone back again.  I missed
my messages.
La Nell





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RE: [LegacyUG] Status?

2006-07-19 Thread Noelene Jenkinson
I've just resubbed to the group and wondered why no messages were
coming through. Glad to see we're still in business!

Noelene Jenkinson
Horsham, Australia
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]






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RE: [LegacyUG] Status?

2006-07-19 Thread program-info


And that's just fine if you don't want a daily digest.
Every other on-line group I belong to has the choice between individual
e-mails and a daily digest. Since they all offer a choice, it just
didn't seem to me that it could be too hard. 
Mary


Mary, I hate to do
this when the list has only been running for a few hours. But
maybe not all of us want a “daily digest instead of a lot of separate
e-mails”.





From:
[EMAIL PROTECTED]
[
mailto:[EMAIL PROTECTED]] On Behalf Of
program-info
Sent: Wednesday, July 19, 2006 4:01 PM
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Status?

I'm glad we are all here after all, but now what can we do to get a daily
digest instead of a lot of separate e-mails?
Mary

Gee! Let's all send a message and clog everything up!
-- Eliz Hanebury [EMAIL PROTECTED] wrote:
Hoooray we live VBG
Eliz
On 7/19/06, Kay Fordham
[EMAIL PROTECTED]
  wrote: 
Hello -
Have heard nothing from the Legacy Group so assume work is still in
progress
to get the list on the right track. Might be a good idea to post a
status
report on the Legacy Mailing List page so we don't have to keep
wondering
about the issue. Also new subscribers are not going to get the
desired 
results and will not know why.
Thank you,
Kay Fordham

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To find past messages, please go to our searchable archives at:

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http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe please visit:

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To find past messages, please go to our searchable archives at:

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RE: [LegacyUG] Status?

2006-07-19 Thread Ron Bernier


I'm ecstatic to see the LUG list alive and well again  YEAH
--
Regards,
Ron Bernier


Quoting Henry T. Peterson Jr. [EMAIL PROTECTED]:


Ken

I got it (last email was 7/05/2006)


Henry

 -Original Message-
 From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Ken McGinnis
 Sent: Wednesday, July 19, 2006 2:43 PM
 To: LegacyUserGroup@legacyfamilytree.com
 Subject: Re: [LegacyUG] Status?


 I made some changes this morning and it looks like some of you are
receiving mail again.   Because of all the problems and not knowing how to
fix them we ordered a new mail server that will be setup early next week.
At this point I see some are getting email but I have no way of knowing how
many are not getting messages from us.   This has been very frustrating for
us and I know all of you are tired of the problems.   Thank you all for your
patience while we try to solve all the problems.

 Thanks

 Ken McGinnis
 Millennia Corporation
 [EMAIL PROTECTED]
 http://www.LegacyFamilyTree.com
 We are changing the world of genealogy!

   - Original Message -
   From: Eliz Hanebury
   To: LegacyUserGroup@legacyfamilytree.com
   Sent: Wednesday, July 19, 2006 12:14 PM
   Subject: Re: [LegacyUG] Status?


   Hoooray we live VBG
   Eliz




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Re: [LegacyUG] Status?

2006-07-19 Thread Ed Lawler

I, too, appreciate the effort to straighten out the LUG issues. Might I
make a suggestion for future reference?

In the event (heaven forbid) that this happens again, it might be a very
good idea, customer-relationswise, to put a noticeable message on the
website to the effect that there are currently mailing list problems, 
and that they are being actively addressed.


I saw at least two messages since the list was reactivated today from 
people who signed up during the outage and had no idea what was going 
on. Most of us know that this is a very active list, but to them, it 
must have looked like a black hole. Since Millennia must have had some 
idea between July 5 and today that the problem was on your end, it would 
have taken at most 5 minutes to place a notice on a web page.


I sent this suggestion to Sherry earlier today just before the list was
resurrected, but, by then, I guess it was unnecessary.

Ed Lawler

Ken McGinnis  spoke thusly:

I made some changes this morning and it looks like some of you are
receiving mail again.   Because of all the problems and not knowing
how to fix them we ordered a new mail server that will be setup early
next week.   At this point I see some are getting email but I have no
way of knowing how many are not getting messages from us.   This has
been very frustrating for us and I know all of you are tired of the
problems.   Thank you all for your patience while we try to solve all
the problems.

Thanks

Ken McGinnis Millennia Corporation [EMAIL PROTECTED] 
http://www.LegacyFamilyTree.com We are changing the world of

genealogy!



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http://www.LegacyFamilyTree.com/Etiquette.asp

To find past messages, please go to our searchable archives at: 
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Re: [LegacyUG] Status?

2006-07-19 Thread Wendy



HI sorry
 I dont know what has happen, I wasnt getting 
any emails at all. ??? 

  - Original Message - 
  From: 
  Gail Rich 
  Nestor 
  To: LegacyUserGroup@legacyfamilytree.com 
  
  Cc: Arnold Sprague 
  Sent: Thursday, July 20, 2006 3:29 
  AM
  Subject: Re: [LegacyUG] Status?
  
  WOW It's the 1st note since July 5th! Yay - I guess 
  we are back on track. At least two of us are!
  
  Gail Rich Nestor
  Smyrna, Georgia
  www.roots2buds.net
  On 7/19/06, Kay 
  Fordham [EMAIL PROTECTED] 
  wrote: 
  Hello 
-Have heard nothing from the Legacy Group so assume work is still in 
progressto get the list on the right track.Might be a good 
idea to post a status report on the Legacy Mailing List page so we don't 
have to keep wonderingabout the issue.Also new subscribers 
are not going to get the desiredresults and will not know 
why.Thank you,Kay FordhamLegacy User Group 
guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.aspTo 
find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/For 
online technical support, please visit http://www.LegacyFamilyTree.com/Help.aspTo 
unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp-- Gail Rich NestorSmyrna, Georgiawww.roots2buds.net 
  Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp
  To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
  For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp
  To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp



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RE: [LegacyUG] Status?

2006-07-19 Thread Geoff Rasmussen
Ed,

Thanks for your comments. We did, on July 17, publish an article to our
daily Legacy blog (see
http://legacynews.typepad.com/legacy_news/2006/07/millennias_emai.html)
about the current status as well as published the information in the Legacy
News section of Legacy Home. We should have published it to our website as
well, but overlooked it. We appreciate your support.

Thanks,

Geoff Rasmussen
Millennia Corporation
[EMAIL PROTECTED]
www.LegacyFamilyTree.com 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Ed Lawler
Sent: Wednesday, July 19, 2006 4:22 PM
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Status?


I, too, appreciate the effort to straighten out the LUG issues. Might I make
a suggestion for future reference?

In the event (heaven forbid) that this happens again, it might be a very
good idea, customer-relationswise, to put a noticeable message on the
website to the effect that there are currently mailing list problems, 
and that they are being actively addressed.

I saw at least two messages since the list was reactivated today from 
people who signed up during the outage and had no idea what was going 
on. Most of us know that this is a very active list, but to them, it 
must have looked like a black hole. Since Millennia must have had some 
idea between July 5 and today that the problem was on your end, it would 
have taken at most 5 minutes to place a notice on a web page.

I sent this suggestion to Sherry earlier today just before the list was
resurrected, but, by then, I guess it was unnecessary.

Ed Lawler

Ken McGinnis  spoke thusly:
 I made some changes this morning and it looks like some of you are
 receiving mail again.   Because of all the problems and not knowing
 how to fix them we ordered a new mail server that will be setup early
 next week.   At this point I see some are getting email but I have no
 way of knowing how many are not getting messages from us.   This has
 been very frustrating for us and I know all of you are tired of the
 problems.   Thank you all for your patience while we try to solve all
 the problems.
 
 Thanks
 
 Ken McGinnis Millennia Corporation [EMAIL PROTECTED]
 http://www.LegacyFamilyTree.com We are changing the world of
 genealogy!


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http://www.LegacyFamilyTree.com/Etiquette.asp

To find past messages, please go to our searchable archives at:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

For online technical support, please visit
http://www.LegacyFamilyTree.com/Help.asp

To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp





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RE: [LegacyUG] Status?

2006-07-19 Thread Dave Pointer








Mary, so you want a choice of digest or
individual email and not digest instead of emails as your message said?















From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of program-info
Sent: Wednesday, July 19, 2006
7:08 PM
To: LegacyUserGroup@legacyfamilytree.com
Subject: RE: [LegacyUG] Status?





And that's just fine if you don't want a daily digest. Every
other on-line group I belong to has the choice between individual e-mails and a
daily digest. Since they all offer a choice, it just didn't seem to me
that it could be too hard. 
Mary





Mary, I hate to do this when the list has
only been running for a few hours. But maybe not all of us want a
daily digest instead of a lot of separate e-mails.










From:
[EMAIL PROTECTED] [
mailto:[EMAIL PROTECTED]] On Behalf Of program-info
Sent: Wednesday, July 19, 2006
4:01 PM
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Status?

I'm glad we are all here after all, but now what can we do to get a daily
digest instead of a lot of separate e-mails?
Mary



Gee! Let's all send a message and clog everything up!

-- Eliz Hanebury [EMAIL PROTECTED] wrote:
Hoooray we live VBG
Eliz

On 7/19/06, Kay Fordham [EMAIL PROTECTED]  wrote:

Hello -
Have heard nothing from the Legacy Group so assume work is still in progress
to get the list on the right track. Might be a good idea to post a status
report on the Legacy Mailing List page so we don't have to keep wondering
about the issue. Also new subscribers are not going to get the desired 
results and will not know why.
Thank you,
Kay Fordham



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To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp


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To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp

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Re: [LegacyUG] Status?

2006-07-19 Thread ElizHfic



In a message dated 7/19/2006 8:51:22 PM Eastern Standard Time, [EMAIL PROTECTED] writes:
. Most of us know that this is a very active list, but to them, it must have looked like a black hole. Since Millennia must have had some idea between July 5 and today that the problem was on your end, it would have taken at most 5 minutes to place a notice on a web page.



Do you know, I have never known any company to care in the least what we think G but this one actually takes suggestions?? I am amazed, and we are so spoiled G I love it!
Eliz



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RE: [LegacyUG] Status?

2006-07-19 Thread James A. McIntosh
I believe we have all heard enough today about the pros and cons of what
legacy is doing to correct the problems since July 5.  For one, I find it
unacceptable and disgusting that so many Monday morning quarterbacks had
come out of hiding and that they wanted to tell Legacy what it should and
should not do.  I prefer not to take the shoulddy approach to life.  

Why don't we all back off and give Legacy the time it takes to correct the
problems it knows about better than we do.  If someone has that sudden
urge to blast the Legacy staff for their inefficiency, then let them send
an email directly to the staff.  The rest of us might like to get on with
our lives!  I was under the impression that this List was a LUG list and not
a personal one to any of us to vent our feelings about things we obviously
do not know anything about.  Perhaps Legacy is looking at the forest and not
just one or two dead trees!

I have reproduced below a few of the emails that were posted on the LUG
today that I believe represent the right way to handle this matter.  Thank
you for sharing!

Your friends, Jim  Earlene McIntosh
 
Have a great day with your best friend -- our Lord and Savior Jesus Christ!
We can do all things through Jesus Christ who strengthens us!  Philippians
4:13
Jesus loves us!  He will not fail us nor forsake us all the days of our
lives!  Joshua 1:5-9

___
 
 -Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Wednesday, July 19, 2006 4:19 PM
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Status?

Ken and everyone that worked on this problem.
 
I just wanted to say thank you for all the work you  have put into 
solving this problem. I can not imagine how much of a headache  this was.
You have a 
terrific staff and please express our thanks to them as well.
 
It was a very nice surprise to see the mail from  Legacy in the mailbox 
today. 
 
Bill Runolfson, 
Duvall, WA 
___
THANK YOU, KEN, FOR ALL OF YOUR HARD WORK AND FOR KEEPING AFTER THIS
PROBLEM, IT IS S NICE GETTING LUG EMAILS AGAIN!!!
TONI

- Original Message -
From: Ken McGinnis
To: LegacyUserGroup@legacyfamilytree.com
Sent: Wednesday, July 19, 2006 3:42 PM
Subject: Re: [LegacyUG] Status?


I made some changes this morning and it looks like some of you are receiving

mail again.   Because of all the problems and not knowing how to fix them we

ordered a new mail server that will be setup early next week.   At this 
point I see some are getting email but I have no way of knowing how many are

not getting messages from us.   This has been very frustrating for us and I 
know all of you are tired of the problems.   Thank you all for your patience

while we try to solve all the problems.

Thanks

Ken McGinnis
Millennia Corporation
[EMAIL PROTECTED]
http://www.LegacyFamilyTree.com
We are changing the world of genealogy!

- Original Message - 
From: Eliz Hanebury
To: LegacyUserGroup@legacyfamilytree.com
Sent: Wednesday, July 19, 2006 12:14 PM
Subject: Re: [LegacyUG] Status?

Hoooray we live VBG
Eliz

On 7/19/06, Kay Fordham [EMAIL PROTECTED] wrote:
Hello -

Have heard nothing from the Legacy Group so assume work is still in progress
to get the list on the right track.  Might be a good idea to post a status
report on the Legacy Mailing List page so we don't have to keep wondering
about the issue.  Also new subscribers are not going to get the desired
results and will not know why.

Thank you,
Kay Fordham

In the event (heaven forbid) that this happens again, it might be a very
good idea, customer-relationswise, to put a noticeable message on the
website to the effect that there are currently mailing list problems, and
that they are being actively addressed.
___

 



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http://www.LegacyFamilyTree.com/Etiquette.asp

To find past messages, please go to our searchable archives at: 
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