Re: [LegacyUG] subscription problem

[Wendy Howard]

Hi JL,

I'm sending a copy of this email directly to you to make sure you
receive it.

Did you receive Richard's reply to your post?  He didn't say if he was
sending a copy to you directly so I don't know if he did; you can tell
the difference between a list copy and a personal copy by the number of
footers at the end - the list copy of Richard's email has two copies, a
private one would have one.  I'm cleaning up the footers on this email,
so you'll see either none (personal copy) or one (list copy).

If you did get the list copy, all is working fine.  If not, please
contact Legacy for assistance (after you've checked your spam folder, of
course).  supp...@legacyfamilytree.com

Kind Regards,
Wendy

 Original Message 
Subject:Re: [LegacyUG] subscription problem
Date:   Wed, 6 Jun 2012 23:09:49 -0700 (PDT)
From:   RICHARD SCHULTHIES 
To: LegacyUserGroup@LegacyUsers.com

> It was a slow day. No panic.
> Rich
>
> *From:* JLB 
> *To:* LegacyUserGroup@LegacyUsers.com
> *Sent:* Wednesday, June 6, 2012 9:14 PM
> *Subject:* [LegacyUG] subscription problem
>
> I've signed up twice and verified my email address but am getting no
> mail from this group. I know from the archives that you're there. Any
> ideas what I can do?
>
> 
> JL



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Re: [LegacyUG] subscription problem

[RICHARD SCHULTHIES]

It was a slow day. No panic.
Rich



 From: JLB 
To: LegacyUserGroup@LegacyUsers.com
Sent: Wednesday, June 6, 2012 9:14 PM
Subject: [LegacyUG] subscription problem

I've signed up twice and verified my email address but am getting no
mail from this group. I know from the archives that you're there. Any
ideas what I can do?


JL | http://www.jgen.ws/jlog/



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[LegacyUG] subscription problem

[JLB]

I've signed up twice and verified my email address but am getting no
mail from this group. I know from the archives that you're there. Any
ideas what I can do?


JL | http://www.jgen.ws/jlog/



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[LegacyUG] Legacy hangs

[Tony Rolfe]

I have been experiencing a similar bug.  I haven't reported it because I
can't reproduce it at will.  However...

I am in the middle of a big search list, usually working in Pedigree
View.  I stop working on the current person and do some work on other
people.  This may take anything from a couple of minutes to more than an
hour. They may be family members of the current person, or someone
distant in the tree - it doesn't seem to matter. Finally I want to get
back to the current search list person, so I do "find next" followed by
"find previous" and nothing happens.  The same person stays on the
screen.  My work-around is to right-click/edit someone else in the
pedigree view (say a grandparent of the highlighted person) and then
immediately save them.  "Find Next" now (usually) works.

I have tested using multiple "find Next"s and the pointer moves, but the
screen does not get updated.

If I can ever determine what it is that causes the problem I'll report
it, but "do something for somewhere between a few minutes and an hour or
so" isn't really specific enough.

Cheers

Tony



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[LegacyUG] Re: Today's webinar - Researching Your German ancestors

[Geoff Rasmussen]

The webinar's recording is now online in our webinar archives at
www.LegacyFamilyTree.com/webinars.asp. It will be available there at no
cost until Monday, June 18, 2012. The webinar CD is also now available at
http://www.legacyfamilytreestore.com/ProductDetails.asp?ProductCode=W_GERMAN .
Use webinar coupon code "germany" for 10% off anything in the online store,
valid through Monday, June 11. Great webinar today by Kory Meyerink!

Thanks,

Geoff Rasmussen
Millennia Corporation
ge...@legacyfamilytree.com
www.LegacyFamilyTree.com 



On Wed, Jun 6, 2012 at 8:33 AM, Geoff Rasmussen wrote:

> If you hope to attend today's live webinar (2PM Eastern U.S.) on
> Researching Your German Ancestors by Kory Meyerink, please join at least 30
> minutes early to ensure your virtual seat. Only the first 1,000 can join
> and there are now over 1,800 registered. If you get a message saying that
> the webinar is full you will be able to view its recording later in the day.
>
> Thanks,
>
> Geoff Rasmussen
> Millennia Corporation
> ge...@legacyfamilytree.com
> www.LegacyFamilyTree.com 
>
>



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Re: [LegacyUG] Legacy hangs

[Jim Terry/Support]

If there is a bug that develops, Legacy has some built in tools that can
fix some problems.

1) File Maintenance: There are glitches that may develop in the family file
from time to time. They can often be fixed by doing a Check and Repair of
the family file. Please click on File on the menu bar and select File
Maintenance > Check/Repair and proceed with the repair. If any error
messages occur during the Check/Repair process, click No in the error
message box so that the repair steps can finish.  Do Check/Repair twice if
errors are found.

2.) Reset buttons: Sometimes there are combinations of user settings that
may cause screens to freeze. Please click on Options on the menu bar and
select Customize. Next, click the Reset to Defaults button at the bottom of
the screen, confirm the reset and then Save. Often this is all that you
need to do. You will, however, loose some customized settings, such as
screen colors and personalized font settings. These things will have to be
reset.

If the problem continues, please send a message to
supp...@legacyfamilytree.com.

Thanks,

Jim
Technical Support
Legacy Family Tree

 Original Message 
> From: "Sbcglobal (oldersoul)" 
> Sent: Tuesday, June 05, 2012 8:10 PM
> To: LegacyUserGroup@LegacyUsers.com
> Subject: Re: [LegacyUG] Legacy hangs
>
> It is definitely a bug.  A piece of software should NOT hang,
> regardless of what you have been doing or for how long.
>
> So, I guess you are saying there is no plan to fix the bug.
> The workaround is to close and reopen legacy. ;-)
>
> The only change I had made to the family file
> before this happened this particular time, was to delete
> a marriage.



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Re: [LegacyUG] Legacy hangs

[Mike Fry]

On 2012/06/06 00:50, Sbcglobal (oldersoul) wrote:
> I will be working on my family file in the family view
> and will reach up to click a parent and nothing happens.
> Then I try clicking a child and again nothing happens.  I
> am simply stuck on the current individual.  I can continue
> to work on the individual selected, but nothing else.  I
> get out of this situation by closing legacy and then
> opening it back up.
>
> Is this bug something others have experienced?  I am
> running version 7.5.0.185.

Asking a silly question - On Options--> Customise--> General

What is the setting for "To Move Names in Family View"? Single or Double?

--
Regards,
Mike Fry
Johannesburg





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