date:20150610

[LegacyUG] How to add a source citation to a photograph?

2015-06-10 Thread Phil

Hi all,

Apologies if this has been asked before but is there a way to assign a
source citation to a photograph?

I have a number of images from a single source and want to indicate
where they came from.

Cheers,

Phil.




Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://support.legacyfamilytree.com

Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

[LegacyUG] subscribe

2015-06-10 Thread Noddie





Land of the long white cloud -New Zealand








Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://support.legacyfamilytree.com

Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

[LegacyUG] Generations

2015-06-10 Thread Noddie

Hi everyone
Probably a silly question but how do I customise my view so I can see more than 
3 gt grandparents on the home screen.  I can only see 3 on mine.  Thanks for 
any help
Regards
Gwen




Land of the long white cloud -New Zealand








Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://support.legacyfamilytree.com

Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Charting Problem

2015-06-10 Thread Sue

Thank you. Don't have time to try everything tonight---but will let you
know how it goes.
Sue

On 6/10/2015 8:52 PM, Cathy Pinner wrote:
> Hi Sue,
>
> Are you opening Legacy Charting from a Desktop or Start icon/tile?
> You can save a few steps by opening from the Report Ribbon from within
> Legacy and it will open with the file that is open in Legacy and the
> focus person from Legacy.
>
> The theme files are in the Data folder you mention but none of the
> files in the LegacyCharting folder are meant to be opened by other
> programs.
> Within the Data folder are folders for each chart type which contain
> the themes. Des is the folder for the Descendant Chart.
> The error message you give has left out a folder - it should be
> ... LegacyCharting\Data\Des\_Default Theme
>
> See if you get the same error by opening from within Legacy.
>
> See if you get the error by choosing another chart type.
>
> Updating Legacy to the latest build might help. Check on the Legacy
> Home Tab in Legacy. The current bu ild is 501.
>
> If you're still getting the error, I'd do a complete uninstall and
> then reinstall after downloading the latest build from the website.
> See
> http://support.legacyfamilytree.com/article/AA-00926/14/Tips-and-How-Tos/Uninstall-how-to-do-a-complete-and-totally-clean-removal-of-Legacy-8.0.html
>
> for how to do this.
>
> Cathy
>
> Sue wrote:
>>
>> I have been using Legacy about a year, and so far so good. But I can't
>> seem to use the charting part.
>>
>> I open charting, choose the type (descendant in this case), choose the
>> database (I have more than one), and this message comes on:
>>
>> X Cannot create file "C:\Users\S\Documents\Legacy Family
>> Tree\LegacyCharting\Des\_Default Theme"
>>
>> I went to C:\Users\S\Documents\Legacy Family Tree\LegacyCharting\
>> and this are the files in that directory:
>> data [Folder]
>> chart.info [INFO file]
>> chartnews [Text Document]
>> filescan [ Spreadsheet]
>> LegacyCharting [Configuration Settings]
>> LegacyCharting8.lng [LNG file]
>> pcpricing [spreadsheet]
>> results [spreadsheet]
>>
>> The spreadsheet files don't open---I get general input/output error.
>>
>> Help?
>>
>> Sue
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://support.legacyfamilytree.com
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
> and on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp




---
This email has been checked for viruses by Avast antivirus software.
https://www.avast.com/antivirus




Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://support.legacyfamilytree.com

Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] TMG direct import

2015-06-10 Thread Jamie Poindexter

I also volunteered several months ago and have heard nothing.  Status?

On 6/10/2015 7:49 AM, Bob Adams wrote:
> I responded to the message shown below volunteering to test a direct
> import of TMG data into Legacy.  I never received a response and have
> not seen any further information regarding a TMG direct import.
>
> Is the development of a direct import still in progress or has the
> project been cancelled?
>
> Thanks,
> Bob Adams
> *
> Sherry/Support Mon, 01 Dec 2014 10:16:32 -0800
>
> The programmer is still working on the direct import.
>
> We'd be happy to have you as a tester when it's available, if you'd like to
> volunteer.
>
> Thanks for your interest in Legacy!
>
> Sincerely,
> Sherry
> Technical Support
> Legacy Family Tree
> ***
>
>





Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://support.legacyfamilytree.com

Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Charting Problem

2015-06-10 Thread Cathy Pinner

Hi Sue,

Are you opening Legacy Charting from a Desktop or Start icon/tile?
You can save a few steps by opening from the Report Ribbon from within
Legacy and it will open with the file that is open in Legacy and the
focus person from Legacy.

The theme files are in the Data folder you mention but none of the files
in the LegacyCharting folder are meant to be opened by other programs.
Within the Data folder are folders for each chart type which contain the
themes. Des is the folder for the Descendant Chart.
The error message you give has left out a folder - it should be
... LegacyCharting\Data\Des\_Default Theme

See if you get the same error by opening from within Legacy.

See if you get the error by choosing another chart type.

Updating Legacy to the latest build might help. Check on the Legacy Home
Tab in Legacy. The current build is 501.

If you're still getting the error, I'd do a complete uninstall and then
reinstall after downloading the latest build from the website.
See
http://support.legacyfamilytree.com/article/AA-00926/14/Tips-and-How-Tos/Uninstall-how-to-do-a-complete-and-totally-clean-removal-of-Legacy-8.0.html

for how to do this.

Cathy

Sue wrote:
>
> I have been using Legacy about a year, and so far so good. But I can't
> seem to use the charting part.
>
> I open charting, choose the type (descendant in this case), choose the
> database (I have more than one), and this message comes on:
>
> X Cannot create file "C:\Users\S\Documents\Legacy Family
> Tree\LegacyCharting\Des\_Default Theme"
>
> I went to C:\Users\S\Documents\Legacy Family Tree\LegacyCharting\
> and this are the files in that directory:
> data [Folder]
> chart.info [INFO file]
> chartnews [Text Document]
> filescan [Spreadsheet]
> LegacyCharting [Configuration Settings]
> LegacyCharting8.lng [LNG file]
> pcpricing [spreadsheet]
> results [spreadsheet]
>
> The spreadsheet files don't open---I get general input/output error.
>
> Help?
>
> Sue

Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://support.legacyfamilytree.com

Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

RE: [LegacyUG] Teaching people how to use Legacy

2015-06-10 Thread Donna Stock

Kristen, I have not developed a basic curriculum, but Geoff's training videos 
should help you, I'd think? If you're a webinar member, then you have a host of 
videos that might help.
http://www.familytreewebinars.com/legacy_videos.php
Good luck!Donna

Date: Wed, 10 Jun 2015 20:52:17 -0500
Subject: [LegacyUG] Teaching people how to use Legacy
From: urbanbutterf...@gmail.com
To: legacyusergroup@LegacyUsers.com

I'm a relatively new member of the group, and I've been lurking for a while and 
loving all the info I glean from you. Now I have my own question to ask.
The possibility of teaching a face-to-face class on how to use Legacy has come 
up, and I am wondering if any of you have taught such a thing. Either one time 
or a class series. I'm not looking for lots of little details, but more a 
Getting Started and common/general tasks. I have experience in developing 
curriculum and many years of teaching, but I'd rather not reinvent the wheel if 
it exists. My internet searches have proved fruitless.
I know that Legacy has great videos and online tutorials, and I can find more 
all over the internet. But I really am wondering if anyone has developed a 
basic curriculum for a series of classes on the basics of using Legacy.

Anyone?
Thank you,
Kristen BlackBentonville, Arkansas

Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://support.legacyfamilytree.com

Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://support.legacyfamilytree.com

Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

[LegacyUG] Charting Problem

2015-06-10 Thread Sue

I have been using Legacy about a year, and so far so good. But I can't
seem to use the charting part.

I open charting, choose the type (descendant in this case), choose the
database (I have more than one), and this message comes on:

X Cannot create file "C:\Users\S\Documents\Legacy Family
Tree\LegacyCharting\Des\_Default Theme"

I went to C:\Users\S\Documents\Legacy Family Tree\LegacyCharting\
and this are the files in that directory:
data [Folder]
chart.info [INFO file]
chartnews [Text Document]
filescan [Spreadsheet]
LegacyCharting [Configuration Settings]
LegacyCharting8.lng [LNG file]
pcpricing [spreadsheet]
results [spreadsheet]

The spreadsheet files don't open---I get general input/output error.

Help?

Sue

Susan Wallace MassÃ©
Stayton, Oregon



---
This email has been checked for viruses by Avast antivirus software.
https://www.avast.com/antivirus




Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://support.legacyfamilytree.com

Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

[LegacyUG] Teaching people how to use Legacy

2015-06-10 Thread Kristen Black

I'm a relatively new member of the group, and I've been lurking for a while
and loving all the info I glean from you. Now I have my own question to ask.

The possibility of teaching a face-to-face class on how to use Legacy has
come up, and I am wondering if any of you have taught such a thing. Either
one time or a class series. I'm not looking for lots of little details, but
more a Getting Started and common/general tasks. I have experience in
developing curriculum and many years of teaching, but I'd rather not
reinvent the wheel if it exists. My internet searches have proved fruitless.

I know that Legacy has great videos and online tutorials, and I can find
more all over the internet. But I really am wondering if anyone has
developed a basic curriculum for a series of classes on the basics of using
Legacy.

Anyone?

Thank you,

Kristen Black
Bentonville, Arkansas




Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://support.legacyfamilytree.com

Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Run-time error 3021. No current record.

2015-06-10 Thread Elizabeth Verchio

Since v8 I've had on and off problems
  with a Run-time error which would cause the program to close.
  I reported the problem several times over the past 7 months with
  pretty much the same response/results as you have had, Cathy.Â 
  Finally, this week, Jairmie in Tech support gave me the steps to
  completely remove Legacy software and all the files that also need
  to be deleted, and then reload the program.Â  I finished that
  yesterday at 5:08 PM - not another error, crash, freeze since.Â 
  True time will tell.Â  On Monday, I couldn't work more than 4
  minutes without the error and crash.Â  I spend nearly 9 hours a day
  working with Legacy Family Tree Software and have over 33,600
  individuals with lots of photos, documentation, etc..Â  I use a lot
  of the features, but and aware there are many I have not even
  touched.Â  Anyway, 
  If you still have the email with your ticket number, you might
  want to click the link "View this Ticket Online" and write another
  comment about the continuing problem, what you have done and how
  it continues to occur.
  As we all will agree, Legacy Family Software is very complicated
  and for the price we get a lot of functionality.
  Legacy Family Software has a great development and support team
  and I totally appreciate them and all they do to continue to
  improve the product as well as to support us users.
  So, hopefully something here helps, and good luck,
  Elizabeth Crauswell Verchio
  Born in Alabama living in Illinois

  On 6/10/2015 7:43 AM, Forefathers Research wrote:

  Hello Cathy.

  Yes, I do usually edit the sentences before generating
  reports. I just haven't got to this point with this
  project yet. And this did at least show (I think) that the
  problem I have is not caused by having edited the sentence
  definitions.

I have reported this problem to Support several times and
they seem to think telling me to run File Maintenance is an
adequate response. Running File Maintenance usually makes
the problem go away for a while, then it comes back. If it
happened once a month, I could live with it, but I don't
seem to be able to go more than a few hours using Legacy
without it occurring. It's not just with one file, or an old
file either: it occurs on many different files, and has
occurred within half an hour of starting a new, empty file.

  Thanks for your interest and input!

Pete

On 10 June 2015 at 11:12, Cathy Pinner

  wrote:
  Hi Pete,

I'm not Sherry but a comment or two which may or may not be
related.

The Event Sentence Definitions you show are the Legacy
Default sentences.

However, your use of the Description field suggests you need
to edit the
sentences.
I edit them as I mainly have UK censuses and put the head of
household
in the Description field. I have a separate events for the
few US and
Canadian censuses I have.

That wouldn't cause the error though.

I can't recall if you said the error keeps returning if you
export to a
new file or only when you just do a check/repair.

Many people work with their family file in a non default
position
without encountering this error.

Why don't you work with Support direct since this is a
persistent error
for you but not for others?

Cathy

Forefathers Research wrote:
>
> Hello Sherry.
>
> I've been unwell for the last week, so not doing a
great deal of work
> in Legacy, but have just had the crash again, when
entering a census
> entry as an event. See screen print here: Ã¢â‚¬â€¹
> Legacy crash 2015-06-10.JPG
> 
> Ã¢â‚¬â€¹
> As always, it occurred when pressing tab to move from
the "Date" field
> to the "Place" field.
>
> I ran File Maintenance. This is the error log produced,
which is
> always the same:
> Ã¢â‚¬â€¹
> Legacy Error 2015-06-10.Log
>

Re: [LegacyUG] Todays webinar

2015-06-10 Thread Howlanddavisii


Geoff:

Unfortunately, for me that means a new operating system; Vista cannot be 
upgraded!

Howland Davis

-Original Message-
From: Geoff Rasmussen 
To: legacyusergroup 
Sent: Wed, Jun 10, 2015 12:50 pm
Subject: Re: [LegacyUG] Todays webinar



We've learned what the issue is. In May, AOL released a new update of their 
software. For certain emails that AOL users receive, links will not work, as is 
the case with the webinar links. The solution is to upgrade to the latest AOL 
software and all will work as expected.






Thanks,



Geoff Rasmussen

Millennia Corporation

 ge...@legacyfamilytree.com

 www.LegacyFamilyTree.com








Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://support.legacyfamilytree.com

Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Todays webinar

2015-06-10 Thread Geoff Rasmussen

We've learned what the issue is. In May, AOL released a new update of their
software. For certain emails that AOL users receive, links will not work,
as is the case with the webinar links. The solution is to upgrade to the
latest AOL software and all will work as expected.


Thanks,

Geoff Rasmussen
Millennia Corporation
ge...@legacyfamilytree.com
www.LegacyFamilyTree.com 

On Wed, Jun 3, 2015 at 4:26 PM, Dick Nixon  wrote:

> It was aol for both of us. Not sure where you got the link to copy as
> the message with the link in it does not open for me. I can dig it out
> of the source code and copy i, paste it in Chrome, it works.
>
> d
>
> On Wed, Jun 3, 2015 at 5:01 PM,   wrote:
> > I have found that AOL is sometimes the problem when I am attending
> webinars,
> > therefore I copy the link and paste it into my Chrome browser and voila!
> no
> > problems.
> > If you don't have Chrome I am sure it would work with Firefox or
> iExplorer.
> >
> > John Callahan
> >
> > In a message dated 6/3/2015 10:53:15 A.M. Pacific Daylight Time,
> > nixon.d...@gmail.com writes:
> >
> > Try this. Select, don't open the aol message. Rt click the message and
> > select show source. Dig thru the code, find the link to the webonar,
> > and paste it into your browser. Worked for me.
> >
> > d
> >
> > On Wed, Jun 3, 2015 at 1:30 PM, Howlanddavisii 
> > wrote:
> >> Dick
> >>
> >>  I am too opn AOL. I get an problem message.
> >>
> >> Howland Davis
> >>
> >> -Original Message-
> >> From: Dick Nixon 
> >> To: legacyusergroup 
> >> Sent: Wed, Jun 3, 2015 1:27 pm
> >> Subject: [LegacyUG] Todays webinar
> >>
> >> Is anyone else having trouble logging in? None of my messages from
> >> customercare
> >> will load.
> >>
> >> d
> >>
> >>
> >>
> >>
> >> Legacy User Group
> >> guidelines:
> >>
> >> http://www.LegacyFamilyTree.com/Etiquette.asp
> >>
> >> Archived
> >> messages after Nov. 21
> >> 2009:
> >>
> >> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> >>
> >> Archived
> >> messages from old mail server - before Nov. 21
> >> 2009:
> >>
> >> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> >>
> >> Online
> >> technical support: http://support.legacyfamilytree.com
> >>
> >> Follow Legacy on
> >> Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog
> >> (http://news.LegacyFamilyTree.com).
> >>
> >> To unsubscribe:
> >> http://www.LegacyFamilyTree.com/LegacyLists.asp
> >>
> >>
> >>
> >> Legacy User Group guidelines:
> >> http://www.LegacyFamilyTree.com/Etiquette.asp
> >> Archived messages after Nov. 21 2009:
> >> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> >> Archived messages from old mail server - before Nov. 21 2009:
> >> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> >> Online technical support: http://support.legacyfamilytree.com
> >> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
> and
> >> on
> >> our blog (http://news.LegacyFamilyTree.com).
> >> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
> >
> >
> >
> >
> > Legacy User Group guidelines:
> >
> > http://www.LegacyFamilyTree.com/Etiquette.asp
> >
> > Archived messages after Nov. 21 2009:
> >
> > http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> >
> > Archived messages from old mail server - before Nov. 21 2009:
> >
> > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> >
> > Online technical support: http://support.legacyfamilytree.com
> >
> > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
> and on
> > our blog (http://news.LegacyFamilyTree.com).
> >
> > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
> >
> >
> >
> > Legacy User Group guidelines:
> > http://www.LegacyFamilyTree.com/Etiquette.asp
> > Archived messages after Nov. 21 2009:
> > http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> > Archived messages from old mail server - before Nov. 21 2009:
> > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> > Online technical support: http://support.legacyfamilytree.com
> > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
> and on
> > our blog (http://news.LegacyFamilyTree.com).
> > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>
>
>
> Legacy User Group guidelines:
>
> http://www.LegacyFamilyTree.com/Etiquette.asp
>
> Archived messages after Nov. 21 2009:
>
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
> Archived messages from old mail server - before Nov. 21 2009:
>
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>
> Online technical support: http://support.legacyfamilytree.com
>
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
> on our blog (http://news.LegacyFamilyTree.com).
>
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>




Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/E

[LegacyUG] TMG direct import

2015-06-10 Thread Bob Adams


I responded to the message shown below volunteering to test a direct
import of TMG data into Legacy.  I never received a response and have
not seen any further information regarding a TMG direct import.

Is the development of a direct import still in progress or has the
project been cancelled?

Thanks,
Bob Adams
*
Sherry/Support Mon, 01 Dec 2014 10:16:32 -0800

The programmer is still working on the direct import.

We'd be happy to have you as a tester when it's available, if you'd like to
volunteer.

Thanks for your interest in Legacy!

Sincerely,
Sherry
Technical Support
Legacy Family Tree
***




Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://support.legacyfamilytree.com

Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Run-time error 3021. No current record.

2015-06-10 Thread Forefathers Research

Hello Cathy.

Yes, I do usually edit the sentences before generating reports. I just
haven't got to this point with this project yet. And this did at least show
(I think) that the problem I have is not caused by having edited the
sentence definitions.

I have reported this problem to Support several times and they seem to
think telling me to run File Maintenance is an adequate response. Running
File Maintenance usually makes the problem go away for a while, then it
comes back. If it happened once a month, I could live with it, but I don't
seem to be able to go more than a few hours using Legacy without it
occurring. It's not just with one file, or an old file either: it occurs on
many different files, and has occurred within half an hour of starting a
new, empty file.

Thanks for your interest and input!

Pete

On 10 June 2015 at 11:12, Cathy Pinner  wrote:

> Hi Pete,
>
> I'm not Sherry but a comment or two which may or may not be related.
>
> The Event Sentence Definitions you show are the Legacy Default sentences.
>
> However, your use of the Description field suggests you need to edit the
> sentences.
> I edit them as I mainly have UK censuses and put the head of household
> in the Description field. I have a separate events for the few US and
> Canadian censuses I have.
>
> That wouldn't cause the error though.
>
> I can't recall if you said the error keeps returning if you export to a
> new file or only when you just do a check/repair.
>
> Many people work with their family file in a non default position
> without encountering this error.
>
> Why don't you work with Support direct since this is a persistent error
> for you but not for others?
>
> Cathy
>
> Forefathers Research wrote:
> >
> > Hello Sherry.
> >
> > I've been unwell for the last week, so not doing a great deal of work
> > in Legacy, but have just had the crash again, when entering a census
> > entry as an event. See screen print here: â€‹
> > Legacy crash 2015-06-10.JPG
> > <
> https://drive.google.com/file/d/0B4YCMQXdrgkETkxncFl1VHYzaFk/edit?usp=drive_web
> >
> > â€‹
> > As always, it occurred when pressing tab to move from the "Date" field
> > to the "Place" field.
> >
> > I ran File Maintenance. This is the error log produced, which is
> > always the same:
> > â€‹
> > Legacy Error 2015-06-10.Log
> > <
> https://drive.google.com/file/d/0B4YCMQXdrgkEb0t4clRnZ0VIX2s/edit?usp=drive_web
> >
> > â€‹
> > Here is the definition of the Census event.
> > â€‹
> > Census Event.JPG
> > <
> https://drive.google.com/file/d/0B4YCMQXdrgkEMjJvYm1FNnlmeHc/edit?usp=drive_web
> >
> > â€‹
> > Please let me know if you see anything wrong here or if there is
> > anything else you would like me to do to try to help diagnose the
> > problem.
> >
> > Could it be in some way connected to the fact that I store my Legacy
> > database files in a folder specific to each client, rather than in
> > Legacy's default location?
> >
> > Thanks
> >
> > Pete
> >
> >
> >
> > On 1 June 2015 at 15:30, Sherry/Support  > > wrote:
> >
> > Take a look at your personally entered Event Sentence Definitions and
> > make sure they're all using the correct replaceable fields and
> they're
> > formatted in a manner like the default ones.
> >
> > I don't think the sources are a problem since the error is when
> you're
> > adding or editing an event, but they could be if they're linked to
> the
> > events.
> >
> > Sincerely,
> > Sherry
> > Tec hnical Support
> > Legacy Family Tree
> >
> >
> > On Sun, May 31, 2015 at 4:34 AM, Forefathers Research
> > mailto:resea...@forefathers.co.uk>>
> > wrote:
> > > Hi, thanks for responding Sherry. Sorry about the attachment:
> > point taken.
> > >
> > > As I mentioned, it's not just one file that gives this problem:
> > I have many
> > > Legacy files for different projects, and any or all of them will
> > give this
> > > issue at some point or another.
> > >
> > > And the size of the file does not seem to be related either. As
> > I mentioned,
> > > I had this issue recently within about 20 minutes of starting to<
> > BR> input into
> > > a new, empty file.
> > >
> > > One thing that could be relevant, however, is that I always use
> > the option
> > > to import sources from a previous file when creating a new file,
> > to avoid
> > > the need to re-enter all my source definitions. Could that be a
> > factor?
> > >
> > > It is certainly the case, I think, that the problem occurs more
> > frequently
> > > when I am inputting an event where I myself have defined the event.
> > >
> > > Pete
> > >
> > >
>
>
>
>
> Legacy User Group guidelines:
>
> http://www.LegacyFamilyTree.com/Etiquette.asp
>
> Archived messages after Nov. 21 2009:
>
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
> Archived messages from old mail server - before Nov. 21 2009:
>
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>
> On

Re: [LegacyUG] Run-time error 3021. No current record.

2015-06-10 Thread Cathy Pinner

Hi Pete,

I'm not Sherry but a comment or two which may or may not be related.

The Event Sentence Definitions you show are the Legacy Default sentences.

However, your use of the Description field suggests you need to edit the
sentences.
I edit them as I mainly have UK censuses and put the head of household
in the Description field. I have a separate events for the few US and
Canadian censuses I have.

That wouldn't cause the error though.

I can't recall if you said the error keeps returning if you export to a
new file or only when you just do a check/repair.

Many people work with their family file in a non default position
without encountering this error.

Why don't you work with Support direct since this is a persistent error
for you but not for others?

Cathy

Forefathers Research wrote:
>
> Hello Sherry.
>
> I've been unwell for the last week, so not doing a great deal of work
> in Legacy, but have just had the crash again, when entering a census
> entry as an event. See screen print here: â€‹
> Legacy crash 2015-06-10.JPG
> 
> â€‹
> As always, it occurred when pressing tab to move from the "Date" field
> to the "Place" field.
>
> I ran File Maintenance. This is the error log produced, which is
> always the same:
> â€‹
> Legacy Error 2015-06-10.Log
> 
> â€‹
> Here is the definition of the Census event.
> â€‹
> Census Event.JPG
> 
> â€‹
> Please let me know if you see anything wrong here or if there is
> anything else you would like me to do to try to help diagnose the
> problem.
>
> Could it be in some way connected to the fact that I store my Legacy
> database files in a folder specific to each client, rather than in
> Legacy's default location?
>
> Thanks
>
> Pete
>
>
>
> On 1 June 2015 at 15:30, Sherry/Support  > wrote:
>
> Take a look at your personally entered Event Sentence Definitions and
> make sure they're all using the correct replaceable fields and they're
> formatted in a manner like the default ones.
>
> I don't think the sources are a problem since the error is when you're
> adding or editing an event, but they could be if they're linked to the
> events.
>
> Sincerely,
> Sherry
> Tec hnical Support
> Legacy Family Tree
>
>
> On Sun, May 31, 2015 at 4:34 AM, Forefathers Research
> mailto:resea...@forefathers.co.uk>>
> wrote:
> > Hi, thanks for responding Sherry. Sorry about the attachment:
> point taken.
> >
> > As I mentioned, it's not just one file that gives this problem:
> I have many
> > Legacy files for different projects, and any or all of them will
> give this
> > issue at some point or another.
> >
> > And the size of the file does not seem to be related either. As
> I mentioned,
> > I had this issue recently within about 20 minutes of starting to<
> BR> input into
> > a new, empty file.
> >
> > One thing that could be relevant, however, is that I always use
> the option
> > to import sources from a previous file when creating a new file,
> to avoid
> > the need to re-enter all my source definitions. Could that be a
> factor?
> >
> > It is certainly the case, I think, that the problem occurs more
> frequently
> > when I am inputting an event where I myself have defined the event.
> >
> > Pete
> >
> >




Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://support.legacyfamilytree.com

Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Run-time error 3021. No current record.

2015-06-10 Thread Forefathers Research

Hello Sherry.

I've been unwell for the last week, so not doing a great deal of work in
Legacy, but have just had the crash again, when entering a census entry as
an event. See screen print here: 
 Legacy crash 2015-06-10.JPG


As always, it occurred when pressing tab to move from the "Date" field to
the "Place" field.

I ran File Maintenance. This is the error log produced, which is always the
same:

 Legacy Error 2015-06-10.Log


Here is the definition of the Census event.

 Census Event.JPG


Please let me know if you see anything wrong here or if there is anything
else you would like me to do to try to help diagnose the problem.

Could it be in some way connected to the fact that I store my Legacy
database files in a folder specific to each client, rather than in Legacy's
default location?

Thanks

Pete



On 1 June 2015 at 15:30, Sherry/Support  wrote:

> Take a look at your personally entered Event Sentence Definitions and
> make sure they're all using the correct replaceable fields and they're
> formatted in a manner like the default ones.
>
> I don't think the sources are a problem since the error is when you're
> adding or editing an event, but they could be if they're linked to the
> events.
>
> Sincerely,
> Sherry
> Technical Support
> Legacy Family Tree
>
>
> On Sun, May 31, 2015 at 4:34 AM, Forefathers Research
>  wrote:
> > Hi, thanks for responding Sherry. Sorry about the attachment: point
> taken.
> >
> > As I mentioned, it's not just one file that gives this problem: I have
> many
> > Legacy files for different projects, and any or all of them will give
> this
> > issue at some point or another.
> >
> > And the size of the file does not seem to be related either. As I
> mentioned,
> > I had this issue recently within about 20 minutes of starting to input
> into
> > a new, empty file.
> >
> > One thing that could be relevant, however, is that I always use the
> option
> > to import sources from a previous file when creating a new file, to avoid
> > the need to re-enter all my source definitions. Could that be a factor?
> >
> > It is certainly the case, I think, that the problem occurs more
> frequently
> > when I am inputting an event where I myself have defined the event.
> >
> > Pete
> >
> >
>
>
>
>
> Legacy User Group guidelines:
>
> http://www.LegacyFamilyTree.com/Etiquette.asp
>
> Archived messages after Nov. 21 2009:
>
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
> Archived messages from old mail server - before Nov. 21 2009:
>
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>
> Online technical support: http://support.legacyfamilytree.com
>
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
> on our blog (http://news.LegacyFamilyTree.com).
>
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>




Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://support.legacyfamilytree.com

Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

[LegacyUG] How to add a source citation to a photograph?

[LegacyUG] subscribe

[LegacyUG] Generations

Re: [LegacyUG] Charting Problem

Re: [LegacyUG] TMG direct import

Re: [LegacyUG] Charting Problem

RE: [LegacyUG] Teaching people how to use Legacy

[LegacyUG] Charting Problem

[LegacyUG] Teaching people how to use Legacy

Re: [LegacyUG] Run-time error 3021. No current record.

Re: [LegacyUG] Todays webinar

Re: [LegacyUG] Todays webinar

[LegacyUG] TMG direct import

Re: [LegacyUG] Run-time error 3021. No current record.

Re: [LegacyUG] Run-time error 3021. No current record.

Re: [LegacyUG] Run-time error 3021. No current record.

16 matches

Site Navigation

Mail list logo

Footer information