Re: [LegacyUG] Cannot create Family Group Report

2018-12-29 Thread David Cripps 
On 30-Dec-18 3:05 PM, Cathy Pinner wrote:
> This is a known problem and another update with a fix is expected
> soon. It's now fixed in the Beta version.
>
> Cathy
>
>
Thanks Cathy,


I was pleased to see your response, I was wondering what to do next.

Should I put my hand up to test run the beta version, or just sit on my
hands for the upcoming fix ?

If the fix isn't that far away then I'd be content to wait, however I've
just stumbled across a like minded researcher in the UK, who is
researching the exact same family, and after many years it is
frustrating to not be able to send off a Family Group sheet.


Thanks anyway Cathy

Dave Cripps




-- 
David Cripps | cripps_...@iinet.net.au
Hobart, Tasmania


-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Cannot create Family Group Report

2018-12-29 Thread Cathy Pinner 
This is a known problem and another update with a fix is expected soon. 
It's now fixed in the Beta version.


Cathy


David Cripps 
Sunday, 30 December 2018 7:36 AM
I've just upgraded to version 9.0.0.269 and after all these years using
Legacy I have my first problems with the program.


I want to create a Family Group sheet and after clicking Create Pdf I
get an error stating: /Individual "4091" not Found.  /I just checked,
and there is no RIN 4091 at all in my database, and more importantly
none with this number in the Group Sheet I want to create. Then another
Error: /Marriage not Found/.

Thinking I'd do a File Maintenance >> Check/Repair and it found nothing,
then trying the same Family Group generation again, I get the same error
result, and the Report won't generate.

I've done a potential problems report, and nothing there about a problem
with RINs !

As far as the error /Marriage not Found,/ from what I can see it
concerns MRIN 4317 and to the best of my knowledge I can see no issue
with the marriage entry, and the MRIN displays correctly at the bottom
of the screen.

My first thought is that I want to ditch 9.0.0.269 and go back one
previous version, so could someone please tell me where I can download
this, and is it a simple step of just installing over this newer version ?


Thanks

David in Hobart





-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

[LegacyUG] Cannot create Family Group Report

2018-12-29 Thread David Cripps 
I've just upgraded to version 9.0.0.269 and after all these years using
Legacy I have my first problems with the program.


I want to create a Family Group sheet and after clicking Create Pdf I
get an error stating: /Individual "4091" not Found.  /I just checked,
and there is no RIN 4091 at all in my database, and more importantly
none with this number in the Group Sheet I want to create. Then another
Error: /Marriage not Found/. 

Thinking I'd do a File Maintenance >> Check/Repair and it found nothing,
then trying the same Family Group generation again, I get the same error
result, and the Report won't generate.

I've done a potential problems report, and nothing there about a problem
with RINs !

As far as the error /Marriage not Found,/ from what I can see it
concerns MRIN 4317 and to the best of my knowledge I can see no issue
with the marriage entry, and the MRIN displays correctly at the bottom
of the screen.

My first thought is that I want to ditch 9.0.0.269 and go back one
previous version, so could someone please tell me where I can download
this, and is it a simple step of just installing over this newer version ?


Thanks

David in Hobart



-- 
David Cripps | cripps_...@iinet.net.au
Hobart, Tasmania


-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Merging files - " to be merged " getting bigger ??

2018-12-29 Thread Cathy Pinner 
Gender isn't always rightly assigned. I have an ancestor Francis Guppy. 
I would want to consider whether a Frances Guppy may be the same person 
even if one was marked male and one female.


abt 1860 isn't an exact date.

it's best to use default settings in merge until you understand them 
better and then vary them as you like.

It's all to do with how careful you want to be.

Cathy


Valerie Garton 
Sunday, 30 December 2018 6:42 AM

Still having problems. These are some of the comments I am getting:

*merging: left is different sex to right - these are two totally 
different people so why were they brought up to be merged ?


* missing birth/christening dates or dates are not exact - both had - 
Abt 1860 so why did they come up to be merged ?


* does one select all the settings in the " Normal Duplicate Search " 
page.


Cheers from Valerie Garton [nee Vaughan] in sunny Sydney. DNA - 
A086848, T756083, H947365, MyHeritage & gedmatch


*From:*LegacyUserGroup  *On 
Behalf Of *Wendy Howard

*Sent:* Friday, 28 December 2018 10:07 AM
*To:* Legacy User Group 
*Subject:* Re: [LegacyUG] Merging files - " to be merged " getting 
bigger ??


Hi Valerie,

1.  The number of 'duplicates' has increased, because those merges 
you've done have enabled Legacy to see more people who might be 
duplicates, and have added them to the list for you to consider.


3.  The total number of people has decreased (2594 + 2540 = 5134) 
because you have made some merges already.


Hope this helps.  :-)

Wendy

On Fri, Dec 28, 2018 at 11:55 AM Valerie Garton > wrote:




Wendy Howard 
Friday, 28 December 2018 7:07 AM
Hi Valerie,

1.  The number of 'duplicates' has increased, because those merges 
you've done have enabled Legacy to see more people who might be 
duplicates, and have added them to the list for you to consider.


3.  The total number of people has decreased (2594 + 2540 = 5134) 
because you have made some merges already.


Hope this helps.  :-)

Wendy

Valerie Garton 
Friday, 28 December 2018 6:54 AM

1. I have created a new file and imported 2594 people and then 
imported another 2540 from another file and started the merge process. 
I used all the settings as suggested. Now I have started the merge and 
as I say " merge right into left  " the number of merges still to be 
done have gone from 69 dulicates to 479. WHY ??


2. Also I can see that one of the problems is age at death so I want 
to not use this criteria anymore but I cannot get back into the 
beginning settings to delete this age at death problem


3. I now have 4945 people

Cheers from Valerie Garton [nee Vaughan] in sunny Sydney. DNA - 
A086848, T756083, H947365, MyHeritage & gedmatch






-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Individual " 9 " was not found

2018-12-29 Thread Cathy Pinner 
This error can result from hinting if hints have been sent for and 
you've merged or deleted the person before the hints return.


However it has some other causes as well, not all of which are well defined.

Cathy
Jenny M Benson via LegacyUserGroup 


Sunday, 30 December 2018 6:12 AM
The original message to the list is in the attachment.

This action is required because of the DMARC Reject/Quarantine Policy
imposed by some email providers. Users who want to send messages
without conversion to attachments should use a different email address
for their subscription.

Known providers for free email accounts whose emails do not require
this conversion include gmail.com and hotmail.com. Many other email
providers will also work but you will have to give them a try.


Valerie Garton 
Sunday, 30 December 2018 4:37 AM

Can anyone help me with this error message please ?

Cheers from Valerie Garton [nee Vaughan] in sunny Sydney. DNA - 
A086848, T756083, H947365, MyHeritage & gedmatch







--

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Merging files - " to be merged " getting bigger ??

2018-12-29 Thread Valerie Garton 
Still having problems. These are some of the comments I am getting:

 

*merging: left is different sex to right - these are two totally different 
people so why were they brought up to be merged ?

* missing birth/christening dates or dates are not exact - both had - Abt 1860 
so why did they come up to be merged ?

* does one select all the settings in the " Normal Duplicate Search " page.

 

Cheers from Valerie Garton [nee Vaughan] in sunny Sydney. DNA - A086848, 
T756083, H947365, MyHeritage & gedmatch

 

 

From: LegacyUserGroup  On Behalf Of 
Wendy Howard
Sent: Friday, 28 December 2018 10:07 AM
To: Legacy User Group 
Subject: Re: [LegacyUG] Merging files - " to be merged " getting bigger ??

 

Hi Valerie,

 

1.  The number of 'duplicates' has increased, because those merges you've done 
have enabled Legacy to see more people who might be duplicates, and have added 
them to the list for you to consider.

 

3.  The total number of people has decreased (2594 + 2540 = 5134) because you 
have made some merges already.

 

Hope this helps.  :-)

 

Wendy

 

On Fri, Dec 28, 2018 at 11:55 AM Valerie Garton mailto:vbgar...@gmail.com> > wrote:

1. I have created a new file and imported 2594 people and then imported another 
2540 from another file and started the merge process. I used all the settings 
as suggested. Now I have started the merge and as I say " merge right into left 
 " the number of merges still to be done have gone from 69 dulicates to 479. 
WHY ??

2. Also I can see that one of the problems is age at death so I want to not use 
this criteria anymore but I cannot get back into the beginning settings to 
delete this age at death problem

3. I now have 4945 people 

 

Cheers from Valerie Garton [nee Vaughan] in sunny Sydney. DNA - A086848, 
T756083, H947365, MyHeritage & gedmatch

 

 

-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com  
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Individual " 9 " was not found

2018-12-29 Thread Jenny M Benson via LegacyUserGroup 
The original message to the list is in the attachment.

This action is required because of the DMARC Reject/Quarantine Policy
imposed by some email providers. Users who want to send messages
without conversion to attachments should use a different email address
for their subscription.

Known providers for free email accounts whose emails do not require
this conversion include gmail.com and hotmail.com.  Many other email
providers will also work but you will have to give them a try.--- Begin Message ---

On 29/12/2018 20:37, Valerie Garton wrote:

Can anyone help me with this error message please ?

Cheers from Valerie Garton [nee Vaughan] in sunny Sydney. DNA - A086848, 
T756083, H947365, MyHeritage & gedmatch




This is what it says in the Online Help:

"ndividual "#" Not Found
Author: Reference Number: AA-00565 Views: 5700 Created: 2013-11-20 04:11 
PM Last Updated: 2013-11-20 04:11 PM	0 Rating/ 1 Voters	
This often occurs after importing GEDcoms from sites such as Ancestry, 
Family Search, etc.


If you have the Deluxe Edition, go to Tools > Renumber RINs.

If you have the Standard Edition, go to File > Export To > Legacy file 
and export to a new file. Make sure you select the option to renumber 
the RINs.


You can also run File Maintenance - Check/Repair.  Click on File> File 
Maintenance > Check/Repair and follow the prompts.


If the error messages occur during the Check/Repair process, click No to 
continue with the repair.  Do step 2 twice if errors are found."


--
Jenny M Benson - http://jennygenes.blogspot.co.uk/
Wrexham, UK

--- End Message ---
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

[LegacyUG] Individual " 9 " was not found

2018-12-29 Thread Valerie Garton 
Can anyone help me with this error message please ?

 

Cheers from Valerie Garton [nee Vaughan] in sunny Sydney. DNA - A086848,
T756083, H947365, MyHeritage & gedmatch

 

 

-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] updating to latest version

2018-12-29 Thread Chris Hill 

Hi Cathy

I agree that the correct way to update is through the built-in link. But 
if you cannot get that far because it won't load, then you have to 
download it directly from the web site. But that was as the last option 
you can do.


Regards

Chris

-- Original Message --
From: "Cathy Pinner" 
To: "Sheila via LegacyUserGroup" 
Sent: 29/12/2018 01:01:44
Subject: Re: [LegacyUG] updating to latest version


Sheila,

The most probable reason is that your security software has blocked 
Legacy.
For some reason just reinstalling Legacy seems to work - the second 
time the security software lets it through. Who knows why?
Here's as article if you need to actually add exceptions to your 
security software.

http://support.legacyfamilytree.com/article/AA-01060

Chris,
The normal way to update Legacy Deluxe is to use the link on the Legacy 
Home tab in the Update box.


Cathy


Sheila via LegacyUserGroup wrote on 29/12/2018 2:26 AM:
Just tried to update to latest version of 9 and when it finished the 
screen just went blank. I tried to reopen and it wouldn't open. Then I 
rebooted the machine and this didn't work either, to open the program. 
Do I now, need to download the whole program again and reinstall? I 
have the deluxe version of 9. Thanks for any help!

Sheila
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/