Re: [LegacyUG] Legacy Options > Customizes crashing

2021-11-30 Thread Jennie Matheson
Valerie, you need to change the email address yourself using the following
link (which can be found at the bottom of all emails from the list!):

To manage your subscription and unsubscribe
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Jennie

On Wed, Dec 1, 2021 at 2:22 PM  wrote:

> Please change my email address to vbgart...@bigpond.com
>
>
>
> Cheers from Valerie
>
>
>
> *From:* LegacyUserGroup  *On
> Behalf Of *Cathy Pinner
> *Sent:* Wednesday, 20 October 2021 2:27 AM
> *To:* Legacy User Group 
> *Subject:* Re: [LegacyUG] Legacy Options > Customizes crashing
>
>
>
> Ian,
> If Legacy is crashing when you access Options > Customise something very
> strange is going on.
> I suggest you contact Support for help on this one.
> supp...@legacyfamilytree.com
> I'm not sure whether you should just be deleting settings files or doing a
> complete uninstall and reinstall.
>
> Cathy
>
> Ian Thomas wrote:
>
>
> Not the first time, as it occurred when clearing and setting Hints 2-3
> weeks ago.
>
> Now, I can’t get to View. It totally crashes Legacy, and I need to
> restart it.
>
> Also, can’t select 12. Other settings – same crash.
>
> When this happened a couple of weeks ago, I had to locate the lbf file
> and delete it else Legacy would not open at all.
>
> Not this time – Legacy will run, but I need a solution to the crash
> problems which I suspect will happen again if I try again to open
> View, to fix the Hints for FMP and whatever other Hints may still be
> available.
>
> I.L. Thomas
>
> Western Australia 6100
>
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>
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Re: [LegacyUG] Legacy Options > Customizes crashing

2021-11-30 Thread vbgarton
Please change my email address to vbgart...@bigpond.com

 

Cheers from Valerie

 

From: LegacyUserGroup  On Behalf Of 
Cathy Pinner
Sent: Wednesday, 20 October 2021 2:27 AM
To: Legacy User Group 
Subject: Re: [LegacyUG] Legacy Options > Customizes crashing

 

Ian,
If Legacy is crashing when you access Options > Customise something very 
strange is going on. 
I suggest you contact Support for help on this one.
supp...@legacyfamilytree.com  
I'm not sure whether you should just be deleting settings files or doing a 
complete uninstall and reinstall.

Cathy

Ian Thomas wrote:




Not the first time, as it occurred when clearing and setting Hints 2-3 
weeks ago.

Now, I can’t get to View. It totally crashes Legacy, and I need to 
restart it.

Also, can’t select 12. Other settings – same crash.

When this happened a couple of weeks ago, I had to locate the lbf file 
and delete it else Legacy would not open at all.

Not this time – Legacy will run, but I need a solution to the crash 
problems which I suspect will happen again if I try again to open 
View, to fix the Hints for FMP and whatever other Hints may still be 
available.

I.L. Thomas

Western Australia 6100



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