[LegacyUG] Re slow starts

[Ian Macaulay]

Win 11 may be the problem.  When you start legacy from a reboot there are
all kinds of background services running they take time and can slow down
an opening.
Does this happen from a cold or when the computer has been running a while?

There seems to be with win 11, more jobs completed in the background than
previous loads.
I often get the cmd windows flashing after the legacy splash page has come
up.

Just guessing,  No claim to knowledge

 I have a date problem,  Legacy crashes the first time I ask for a date
search each session.  But works fine on the second program boot.

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Re: [LegacyUG] Legacy slow to start

[Anne Hildrum]

Not so surprising they have problems solving it when it is only some people 
having that problem.


I have an 11 year old Dell computer with 32 Gb Ram and have 63 people in 
the file.
I do however ran Windows 10.
Legacy starts instantly for me whether I use V9 or V9.5


Anne

På onsdag 15. november 2023 21.54.52 (+01:00), skrev David Cripps:


On 15/11/2023 10:39 pm, Jenny M Benson wrote:


I haven't opened Legacy *a lot* in the past few weeks, but I had been thinking 
that it seemed to be much slower to start than it used to be. I just fired it 
up now (also 9.0.0.443 and Windows 11 updated whenever it wants to - yesterday, 
for example) and it took 45 seconds from click top Family View open.



Just woken up Jenny on this side of the pond, and I've heard back from Tech 
Support.

They are well aware of the problem, and one of their own staff has had the 
issue, but so far the Developers can't reproduce it. They are doing everything 
they can to isolate the problem and fix.
So far there isn't a repair, so for the moment a work around doesn't exist.

But for me, it's only the first start, and after that I'm fine.

Thanks though Jenny for the response.




David in Tasmania





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David Cripps   
Hobart, Tasmania
Gedmatch: EH6082465 & Gedcom ID: 3475815
FTDNA: N10906

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Re: [LegacyUG] Legacy slow to start

[Crystal Emory]

I don't recall seeing anyone mention a solid state drive which will also
help.

Crystal

On Wed, Nov 15, 2023 at 3:35 PM  wrote:

> Hi David,
>
> With a new desktop with the specs you have indicated, updating RAM to 64GB
> would give you almost instant opening of programs, as most recent memory is
> held in RAM for faster access.
>
> I have a six-year-old home-built desktop with slightly older specs, but
> have
> 64 GB Ram, My legacy file is just over 10,000 individuals and have My
> Heritage, FTM, numerous Word and Excel documents loading and running
> simultaneously every day with no problems loading any program at first
> start
> of day.
>
> Cheers,
>
> Ian Hocking,
> Christchurch, New Zealand
>
> -Original Message-
> From: LegacyUserGroup  On Behalf
> Of
> David Cripps
> Sent: Wednesday, November 15, 2023 7:03 PM
> To: Legacy User Group 
> Subject: [LegacyUG] Legacy slow to start
>
> Hi Everybody,
>
>
> I have a strange issue with a brand new Desktop computer, wherein Legacy
> itself might take 20-30 seconds to load at first start of the day.
> It's quite disconcerting when it happens, especially as this machine should
> be (and is) an absolute flyer.
>
>
> My old desktop clunker was getting a bit long in the tooth, so the guts of
> my upgrade is:
>
>
> 13th Gen Intel(R) Core(TM) i7-13700KF 3.40 GHz
> Samsung SSD 990 PRO 2TB, M.2 NVMe
> 32 GB RAM
> Windows 11 Home, Ver. 23H2, 64 bit
> Legacy 9.0.0.443 with 10,000 names
>
> I'm reaching out to see what others think of this, and I wondering the
> obvious simple thing, like, is it an issue of a lack of memory ? Should
> I double it to 64 GB ? Or make the RAM larger ?
>
> The re-install of Legacy went fine, and without issue, and I continue to
> carry on my research, do backups, and the odd bit of editing. As I said
> after the first start of Legacy, all's well, and I can work away all day
> if I like.
>
> I thought there might be a slim chance this issue has been dealt with
> before and resolved by a simple tweak, so I'd love to hear the technical
> types throw their solutions my way.
>
>
>
> Many thanks
> David Cripps in Tasmania
>
>
> --
> David Cripps 
> Hobart, Tasmania
> Gedmatch: EH6082465 & Gedcom ID: 3475815
> FTDNA: N10906
>
> --
>
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>
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Re: [LegacyUG] Legacy slow to start

[David Cripps]

On 15/11/2023 10:39 pm, Jenny M Benson wrote:


I haven't opened Legacy *a lot* in the past few weeks, but I had been 
thinking that it seemed to be much slower to start than it used to be. 
I just fired it up now (also 9.0.0.443 and Windows 11 updated whenever 
it wants to - yesterday, for example) and it took 45 seconds from 
click top Family View open.


Just woken up Jenny on this side of the pond, and I've heard back from 
Tech Support.


They are well aware of the problem, and one of their own staff has had 
the issue, but so far the Developers can't reproduce it. They are doing 
everything they can to isolate the problem and fix.

So far there isn't a repair, so for the moment a work around doesn't exist.

But for me, it's only the first start, and after that I'm fine.

Thanks though Jenny for the response.


David in Tasmania


--
David Cripps
Hobart, Tasmania
Gedmatch: EH6082465 & Gedcom ID: 3475815
FTDNA: N10906
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Re: [LegacyUG] Legacy slow to start

[irhocking]

Hi David, 

With a new desktop with the specs you have indicated, updating RAM to 64GB
would give you almost instant opening of programs, as most recent memory is
held in RAM for faster access.

I have a six-year-old home-built desktop with slightly older specs, but have
64 GB Ram, My legacy file is just over 10,000 individuals and have My
Heritage, FTM, numerous Word and Excel documents loading and running
simultaneously every day with no problems loading any program at first start
of day.

Cheers,

Ian Hocking,
Christchurch, New Zealand

-Original Message-
From: LegacyUserGroup  On Behalf Of
David Cripps
Sent: Wednesday, November 15, 2023 7:03 PM
To: Legacy User Group 
Subject: [LegacyUG] Legacy slow to start

Hi Everybody,


I have a strange issue with a brand new Desktop computer, wherein Legacy
itself might take 20-30 seconds to load at first start of the day.
It's quite disconcerting when it happens, especially as this machine should
be (and is) an absolute flyer.


My old desktop clunker was getting a bit long in the tooth, so the guts of
my upgrade is:


13th Gen Intel(R) Core(TM) i7-13700KF 3.40 GHz
Samsung SSD 990 PRO 2TB, M.2 NVMe
32 GB RAM
Windows 11 Home, Ver. 23H2, 64 bit
Legacy 9.0.0.443 with 10,000 names

I'm reaching out to see what others think of this, and I wondering the 
obvious simple thing, like, is it an issue of a lack of memory ? Should 
I double it to 64 GB ? Or make the RAM larger ?

The re-install of Legacy went fine, and without issue, and I continue to 
carry on my research, do backups, and the odd bit of editing. As I said 
after the first start of Legacy, all's well, and I can work away all day 
if I like.

I thought there might be a slim chance this issue has been dealt with 
before and resolved by a simple tweak, so I'd love to hear the technical 
types throw their solutions my way.



Many thanks
David Cripps in Tasmania


-- 
David Cripps 
Hobart, Tasmania
Gedmatch: EH6082465 & Gedcom ID: 3475815
FTDNA: N10906

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Re: [LegacyUG] Legacy slow to start

[Jenny M Benson]

On 15/11/2023 08:51, Jan B. Hansson wrote:
I experience the same startup delay problem with Legacy version 
9.0.0.443 on Windows 11


I haven't opened Legacy *a lot* in the past few weeks, but I had been 
thinking that it seemed to be much slower to start than it used to be. 
I just fired it up now (also 9.0.0.443 and Windows 11 updated whenever 
it wants to - yesterday, for example) and it took 45 seconds from click 
top Family View open.


--
Jenny M Benson
Wrexham, UK


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Re: [LegacyUG] Legacy slow to start

[hpeterjr]

David
I have 1 PC with Windows 11 Pro Version 23H2
Intel i5-8250U @1.60 Ghz.
8.00GB RAM

Legacy startup times for me
16.6 seconds (without Onedrive installed)
38.2 seconds (with Onedrive installed)

So apps that run in the background slow down your computer. (Just my
experience)
Conclusion: Consult Legacy support, they may have a recommendation.

Kind regards
Henry Peterson


-Original Message-
From: LegacyUserGroup  On Behalf Of
David Cripps
Sent: Wednesday, November 15, 2023 12:03 AM
To: Legacy User Group 
Subject: [LegacyUG] Legacy slow to start

Hi Everybody,


I have a strange issue with a brand new Desktop computer, wherein Legacy
itself might take 20-30 seconds to load at first start of the day.
It's quite disconcerting when it happens, especially as this machine should
be (and is) an absolute flyer.


My old desktop clunker was getting a bit long in the tooth, so the guts of
my upgrade is:


13th Gen Intel(R) Core(TM) i7-13700KF 3.40 GHz
Samsung SSD 990 PRO 2TB, M.2 NVMe
32 GB RAM
Windows 11 Home, Ver. 23H2, 64 bit
Legacy 9.0.0.443 with 10,000 names

I'm reaching out to see what others think of this, and I wondering the 
obvious simple thing, like, is it an issue of a lack of memory ? Should 
I double it to 64 GB ? Or make the RAM larger ?

The re-install of Legacy went fine, and without issue, and I continue to 
carry on my research, do backups, and the odd bit of editing. As I said 
after the first start of Legacy, all's well, and I can work away all day 
if I like.

I thought there might be a slim chance this issue has been dealt with 
before and resolved by a simple tweak, so I'd love to hear the technical 
types throw their solutions my way.



Many thanks
David Cripps in Tasmania


-- 
David Cripps 
Hobart, Tasmania
Gedmatch: EH6082465 & Gedcom ID: 3475815
FTDNA: N10906

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Re: [LegacyUG] Legacy slow to start

[Brian Kelly]

Some things that can affect the speed with which Legacy opens a file:

Hard Drive speed versus size of your file and media files; (your SSD 
should not be a problem here) but if you are opening Legacy or images on 
an external drive it could be an issue


Images and their size large images will slow down Legacy display

Are Hints turned on? getting hints may slow the opening

Same with Potential Problems



On 15-Nov-23 1:02 a.m., David Cripps wrote:

Hi Everybody,


I have a strange issue with a brand new Desktop computer, wherein Legacy 
itself might take 20-30 seconds to load at first start of the day.
It's quite disconcerting when it happens, especially as this machine 
should be (and is) an absolute flyer.



My old desktop clunker was getting a bit long in the tooth, so the guts 
of my upgrade is:



13th Gen Intel(R) Core(TM) i7-13700KF 3.40 GHz
Samsung SSD 990 PRO 2TB, M.2 NVMe
32 GB RAM
Windows 11 Home, Ver. 23H2, 64 bit
Legacy 9.0.0.443 with 10,000 names

I'm reaching out to see what others think of this, and I wondering the 
obvious simple thing, like, is it an issue of a lack of memory ? Should 
I double it to 64 GB ? Or make the RAM larger ?


The re-install of Legacy went fine, and without issue, and I continue to 
carry on my research, do backups, and the odd bit of editing. As I said 
after the first start of Legacy, all's well, and I can work away all day 
if I like.


I thought there might be a slim chance this issue has been dealt with 
before and resolved by a simple tweak, so I'd love to hear the technical 
types throw their solutions my way.




Many thanks
David Cripps in Tasmania




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Re: [LegacyUG] Legacy slow to start

[Jan B. Hansson]

Hi in the group

I experience the same startup delay problem with Legacy version 
9.0.0.443 on Windows 11


Best Regards

Jan B. Hansson

-- Original Meddelelse --
Fra "David Cripps" 
Til "Legacy User Group" 
Dato 15-11-2023 07:02:30
Emne [LegacyUG] Legacy slow to start


Hi Everybody,


I have a strange issue with a brand new Desktop computer, wherein Legacy itself 
might take 20-30 seconds to load at first start of the day.
It's quite disconcerting when it happens, especially as this machine should be 
(and is) an absolute flyer.


My old desktop clunker was getting a bit long in the tooth, so the guts of my 
upgrade is:


13th Gen Intel(R) Core(TM) i7-13700KF 3.40 GHz
Samsung SSD 990 PRO 2TB, M.2 NVMe
32 GB RAM
Windows 11 Home, Ver. 23H2, 64 bit
Legacy 9.0.0.443 with 10,000 names

I'm reaching out to see what others think of this, and I wondering the obvious 
simple thing, like, is it an issue of a lack of memory ? Should I double it to 
64 GB ? Or make the RAM larger ?

The re-install of Legacy went fine, and without issue, and I continue to carry 
on my research, do backups, and the odd bit of editing. As I said after the 
first start of Legacy, all's well, and I can work away all day if I like.

I thought there might be a slim chance this issue has been dealt with before 
and resolved by a simple tweak, so I'd love to hear the technical types throw 
their solutions my way.



Many thanks
David Cripps in Tasmania


-- David Cripps 
Hobart, Tasmania
Gedmatch: EH6082465 & Gedcom ID: 3475815
FTDNA: N10906

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