[LegacyUG] Mailing List please unscribe me from mailing list
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Re: [LegacyUG] Leagacy FS Access violation
Thanks it seems OK now On 22 July 2017 at 11:20, Cathy Pinner <genea...@gmail.com> wrote: > If it's persistent and the Support article on it doesn't help, here's > another set of instructions from Michele at Support she recently posted to > Facebook. This actually installs a new copy of the LegacyFS module which > helps clear some persistent errors. > > Trying to search family tree from legacy 9 getting the error code; > "access violation at address 0087E43 in module legacyFS.exe Read address > 000A8 > > Michele Simmons Lewis (Legacy Staff) > 1) Close Legacy and then reboot your computer. This will ensure that all > Legacy components are really closed. Don't open Legacy. > > 2) Close Legacy. Navigate to the C:\Program Files(x86)\Legacy9. If you > have a 32 bit computer navigate to C:\Program Files\Legacy9. Inside there > you will see a folder named FamilySearch. Delete the entire folder. > > 3) Now navigate to the \Documents\Legacy Family Tree\ folder and open it. > Delete the LegacyFS folder. > > 4) Now download the program again which will replace these folders. You > can do that here http://www.legacyfamilytree.com/DownloadUpdate.asp (it > says update but it is the full install) > > 5) Now open Legacy and go to MY TOOLBAR > FAMILYSEARCH. You will have to > enter your login info again. > > Cathy > > Judith Skinner wrote: > >> >> I have this problem as well . I have tried following the instructions >> in the Manual >> >> >> On 22 July 2017 at 04:33, Michael Slater <hfcapi...@gmail.com >> <mailto:hfcapi...@gmail.com>> wrote: >> >> Access violation at address 0075E57D in module 'LegacyFS.exe'. >> Read of address 000C. >> >> This is appearing when I try the different filters to check my >> data against FS, eg. check for unlinked individuals, check for >> ordinances ready, etc. >> Unfortunately I am unable to advance. >> >> Regards >> >> On 20 July 2017 at 13:02, Michael Slater <hfcapi...@gmail.com >> <mailto:hfcapi...@gmail.com>> wrote: >> >> Joseph, I had the same problem yesterday >> >> On 19 July 2017 at 14:21, JV Leavitt <jleavi...@att.net >> <mailto:jleavi...@att.net>> wrote: >> >> Thank you Cathy. It was only a temporary problem with >> FamilySearch yesterday. >> >> Joseph Leavitt >> >> >> >> On 7/18/2017 9:30 PM, Cathy Pinner wrote: >> >> Joseph, >> I'm not LDS so I don't know whether there are more >> problems with that part of the Legacy FS program but >> it's working fine for me. >> >> See: >> http://support.legacyfamilytree.com/article/AA-00530 >> <http://support.legacyfamilytree.com/article/AA-00530> >> Access violation errors have a number of different causes. >> >> It can't be a general problem or there'd be posts in >> the Facebook group. There's only one and he found he >> had a heap of Check/Repair errors in his file. >> >> Cathy >> >> JV Leavitt wrote: >> >> >> A new problem has shown up when using LegacyFS. I >> think the error >> started showing up several hours ago. >> >> The API from LegacyFS to FamilySearch must be >> broken again. The error >> message says: >> Access violation at address 0075E311 in module >> 'LegacyFS.exe'. Read of >> address 000C. >> >> Any word yet? or am I the first one to notice? The >> LFS program will >> no t work at all now. I'm able to see that the >> problem is not at this end. >> >> Joseph Leavitt >> >> >> >> >> -- >> >> LegacyUserGroup mailing list >> LegacyUserGroup@legacyusers.com >> <mailto:LegacyUserGroup@legacyusers.com> >> To manage your subscription and unsubscribe >> http://legacyusers.com/mailman/listinfo/legacyusergroup_ >> legacyusers.com >> <http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com> >> Archives at: >>
Re: [LegacyUG] Leagacy FS Access violation
I have this problem as well . I have tried following the instructions in the Manual On 22 July 2017 at 04:33, Michael Slater <hfcapi...@gmail.com> wrote: > Access violation at address 0075E57D in module 'LegacyFS.exe'. Read of > address 000C. > > This is appearing when I try the different filters to check my data > against FS, eg. check for unlinked individuals, check for ordinances > ready, etc. > Unfortunately I am unable to advance. > > Regards > > On 20 July 2017 at 13:02, Michael Slater <hfcapi...@gmail.com> wrote: > >> Joseph, I had the same problem yesterday >> >> On 19 July 2017 at 14:21, JV Leavitt <jleavi...@att.net> wrote: >> >>> Thank you Cathy. It was only a temporary problem with FamilySearch >>> yesterday. >>> >>> Joseph Leavitt >>> >>> >>> >>> On 7/18/2017 9:30 PM, Cathy Pinner wrote: >>> >>>> Joseph, >>>> I'm not LDS so I don't know whether there are more problems with that >>>> part of the Legacy FS program but it's working fine for me. >>>> >>>> See: http://support.legacyfamilytree.com/article/AA-00530 >>>> Access violation errors have a number of different causes. >>>> >>>> It can't be a general problem or there'd be posts in the Facebook >>>> group. There's only one and he found he had a heap of Check/Repair errors >>>> in his file. >>>> >>>> Cathy >>>> >>>> JV Leavitt wrote: >>>> >>>>> >>>>> A new problem has shown up when using LegacyFS. I think the error >>>>> started showing up several hours ago. >>>>> >>>>> The API from LegacyFS to FamilySearch must be broken again. The error >>>>> message says: >>>>> Access violation at address 0075E311 in module 'LegacyFS.exe'. Read of >>>>> address 000C. >>>>> >>>>> Any word yet? or am I the first one to notice? The LFS program will >>>>> no t work at all now. I'm able to see that the problem is not at this >>>>> end. >>>>> >>>>> Joseph Leavitt >>>>> >>>>> >>>>> >>> >>> -- >>> >>> LegacyUserGroup mailing list >>> LegacyUserGroup@legacyusers.com >>> To manage your subscription and unsubscribe >>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com >>> Archives at: >>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >>> >> >> > > -- > > LegacyUserGroup mailing list > LegacyUserGroup@legacyusers.com > To manage your subscription and unsubscribe http://legacyusers.com/ > mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > -- *Judith Skinner OAM2/9 Judy StGolden Beach Q 4551E-mail skija...@gmail.com <skija...@gmail.com>Ph 5492 2671Mob 0407113280* -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Re: [LegacyUG] Access
The email and confirmation email addresses entered did not match. " No Billing State was selected. This is required for the selected country. The email address ja...@live.com.au is already associated with a customer account. If this is your email address, you have already created an account with a password. To continue with this email address, first log in<https://legacy.familytreewebinars.com/customer_login.php> using your email address and password. You can also retrieve your password<https://legacy.familytreewebinars.com/customer_fetch_login.php> if you have forgotten it. " This is what happens Unable to enter Billing state for Australia My Account is83-807-816-45 From: LegacyUserGroup <legacyusergroup-boun...@legacyusers.com> on behalf of Cathy Pinner <genea...@gmail.com> Sent: Saturday, 24 June 2017 12:42:26 PM To: Legacy User Group Subject: Re: [LegacyUG] Access Judith, But maybe there's a temporary problem? Or don't you have a webinar membership? You only log in if you have a current webinar membership. Legacy web page, Legacy store link, Upgrade page, make selection, next screen enter your current customer number to qualify for the upgrade, ... Where does it go wrong? Cathy Judith Skinner wrote: I have spent all morning trying to purchase an upgrade to Legacy 9 .Unable to have password and other details recognised.I just give up. I have been using Legacy for several years Judith Skinner -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/
[LegacyUG] Access
I have spent all morning trying to purchase an upgrade to Legacy 9 .Unable to have password and other details recognised.I just give up. I have been using Legacy for several years Judith Skinner -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/
